Brief Excerpt from Industry Overview Chapter: Companies in this industry operate telephone call centers that provide telemarketing, customer care, and other outsourced business services on a contract basis. Major companies include Alorica, Conduent, Concentrix, FoundEver, and TeleTech (all based in ...

Brief Excerpt from Industry Overview Chapter: Companies in this industry provide promotional products imprinted with the name, logo, or marketing message of clients. Major companies include BDA, HALO Branded Solutions, and Staples (all based in the US), as well as Aimia (based in Canada), Cimpress ( ...

PPI Euromonitor International's Industrial reports provide a 360 degree view of an industry. The Industrial market report offers a comprehensive guide to the size and shape of the Office Administrative and Other Business Services: ISIC 7499 market at a national level. It provides the latest retail s ...

Kentley Insights’ 2025 Inbound Telemarketing Services Global Market Size & Growth Report covers market size, revenue, growth, and share across 4 global regions (The Americas, Europe, Asia & Oceania, Africa & Middle East), 22 subregions, and 195 countries. Figures are from 2013 through 2024, with for ...

Kentley Insights’ 2025 Outbound Telemarketing Services Global Market Size & Growth Report covers market size, revenue, growth, and share across 4 global regions (The Americas, Europe, Asia & Oceania, Africa & Middle East), 22 subregions, and 195 countries. Figures are from 2013 through 2024, with fo ...

Kentley Insights’ 2025 Call Support Services Global Market Size & Growth Report covers market size, revenue, growth, and share across 4 global regions (The Americas, Europe, Asia & Oceania, Africa & Middle East), 22 subregions, and 195 countries. Figures are from 2013 through 2024, with forecasts fo ...

The 78-page 2025 Outsourced Contact Centers Market Research Report is one of the most comprehensive and in-depth assessments of the industry in the United States with over 100+ data sets covering 2016-2029. This Kentley Insights report is full of industry insights including historical and forecasted ...

The 78-page 2025 Answering Services Market Research Report is one of the most comprehensive and in-depth assessments of the industry in the United States with over 100+ data sets covering 2016-2029. This Kentley Insights report is full of industry insights including historical and forecasted market ...

The 78-page 2025 Answering Services and Contact Centers Market Research Report is one of the most comprehensive and in-depth assessments of the industry in the United States with over 100+ data sets covering 2016-2029. This Kentley Insights report is full of industry insights including historical an ...

The 2025 Global: Healthcare Chatbots Market - Innovative Markets Forecast (2031) report analyzies the market size, projected growth/decline and regional data for the period 2020 through 2031. Perry/Hope Partners' reports provide the most accurate industry forecasts based on our proprietary economic ...

Kentley Insights’ 2025 Answering Services and Contact Centers Global Market Size & Growth Report covers revenue, growth, and regional share across 4 global regions, 22 subregions, and 195 countries. Historical data is from 2013 through 2024, with forecasts for 2025 and 2029. The historical data util ...

Kentley Insights’ 2025 Outsourced Contact Centers Global Market Size & Growth Report covers revenue, growth, and regional share across 4 global regions, 22 subregions, and 195 countries. Historical data is from 2013 through 2024, with forecasts for 2025 and 2029. The historical data utilizes in-dept ...

Kentley Insights’ 2025 Business Support Services Global Market Size & Growth Report covers revenue, growth, and regional share across 4 global regions, 22 subregions, and 195 countries. Historical data is from 2013 through 2024, with forecasts for 2025 and 2029. The historical data utilizes in-depth ...

In recent years, businesses have increasingly focused on employee engagement and brand loyalty, rather than customer experience (CX), as the primary drivers of success. However, in the next two years, improving CX has become the top priority again, followed closely by ensuring business continuity an ...

The Mexico chatbot in BFSI market attained a value of nearly USD 32.18 Million in 2024. The market is projected to grow at a CAGR of 26.20% between 2025 and 2034 to reach a value of around USD 329.75 Million by 2034. Key Trends in the Market A chatbot refers to a computer program which mimics human ...

Call Centre Operation in New Zealand The Call Centre Operation industry has declined due to reduced demand from COVID-19. Industry revenue has decreased to $276.6 million at an annualised 2.8% over the five years to 2022-23. Negative business confidence and mounting competition have also fuelled ind ...

PPI Euromonitor International's Industrial reports provide a 360 degree view of an industry. The Industrial market report offers a comprehensive guide to the size and shape of the Office Administrative and Other Business Services: ISIC 7499 market at a national level. It provides the latest retail s ...

Revenue Forecasts to (2031) and Analytics for the Document Preparation, Call Centers, Collection Agencies, Business Support Services (U.S.): Financial Benchmarks, Metrics, P&L, KPIs, NAIC 561400 Vital industry-specific data including metrics, benchmarks, historic numbers, growth rates and forecasts ...

PPI Euromonitor International's Industrial reports provide a 360 degree view of an industry. The Industrial market report offers a comprehensive guide to the size and shape of the Office Administrative and Other Business Services: ISIC 7499 market at a national level. It provides the latest retail s ...

PPI Euromonitor International's Industrial reports provide a 360 degree view of an industry. The Industrial market report offers a comprehensive guide to the size and shape of the Office Administrative and Other Business Services: ISIC 7499 market at a national level. It provides the latest retail s ...

Telemarketing & Call Centres in Canada The Telemarketing and Call Centres industry in Canada has struggled with falling demand and an overall hostile competitive landscape. Industry operators provide a variety of domestic and international clients with inbound call services such as technical support ...

Global Hospital Contact Center Solutions Market to Reach US$29.4 Billion by 2030 The global market for Hospital Contact Center Solutions estimated at US$10.8 Billion in the year 2024, is expected to reach US$29.4 Billion by 2030, growing at a CAGR of 18.1% over the analysis period 2024-2030. Profess ...

UK Contact Centre Systems - Industry Report The analysis conducted in the Contact Centre Systems (UK) report is ideal for anyone wanting to • Identify the market leaders • Spot companies heading for failure • Seek out the most attractive acquisition opportunities • Analyse industry trends • Benchmar ...

This IDC study discusses the transformative impact of humanlike AI agents in enterprise customer service and contact centers. These AI agents, powered by advanced large language models, offer solutions to challenges like high turnover and inefficiencies in traditional human-staffed centers. They enh ...

The North America speech analytics market size reached approximately USD 2.76 Billion in 2024. The market is further projected to grow at a CAGR of 16.80% between 2025 and 2034, reaching a value of USD 13.04 Billion by 2034. Key Trends in the Market Speech analytics refers to the process of extracti ...