Brief Excerpt from Industry Overview Chapter: Companies in this industry operate telephone call centers that provide telemarketing, customer care, and other outsourced business services on a contract basis. Major companies include Alorica, Conduent, Concentrix, FoundEver, and TeleTech (all based in ...

Brief Excerpt from Industry Overview Chapter: Companies in this industry provide promotional products imprinted with the name, logo, or marketing message of clients. Major companies include BDA, HALO Branded Solutions, and Staples (all based in the US), as well as Aimia (based in Canada), Cimpress ( ...

Brief Excerpt from Industry Overview Chapter: Companies in this industry publish and/or broadcast content on the internet, or operate websites designed to help people find content online. Major companies include Alphabet, Meta, Netflix, and X (all based in the US), as well as Baidu, NetEase, and Ten ...

Huawei’s AICC is a comprehensive AI-enabled contact center solution with granular pricing, modular extensibility, and flexible deployment via cloud, hosted, and on-premises options. It offers a host of AI-powered capabilities, including unique new monetization options. Without the track record of th ...

This IDC Market Perspective addresses customer experience (CX) transformation challenges for the agentic era. Organizations' AI adoption challenges have been amplified by existing foundational challenges impeding success with their CX transformation. While AI drives innovation and productivity acros ...

This IDC Market Note analyzes NiCE's recent acquisition of Germany-based CX provider Cognigy.NiCE's acquisition of Cognigy for $1 billion marks a significant step in creating a world-class AI-powered CX platform. By integrating Cognigy's conversational and agentic AI capabilities, NiCE enhances its ...

This IDC Vendor Profile examines Phoenix Technologies AG, a Swiss sovereign cloud and AI provider that differentiates itself through technological sovereignty rather than geographic data residency. Founded in 2018, with roots going back to 2010, Phoenix has evolved from website development to AI clo ...

PPI Euromonitor International's Industrial reports provide a 360 degree view of an industry. The Industrial market report offers a comprehensive guide to the size and shape of the Office Administrative and Other Business Services: ISIC 7499 market at a national level. It provides the latest retail s ...

This IDC PlanScape examines connected frontline worker platforms, which are essential in modern manufacturing for addressing challenges such as labor shortages, operational complexity, and outdated workflows. These digital solutions empower shop-floor workers with real-time data, contextual instruct ...

Reco has established itself as a fast-emerging SaaS security posture management (SSPM) provider. Through its Dynamic SaaS Security platform, it offers SSPM solutions, empowering organizations with full visibility into every app, identity, and action to prioritize, manage, and remediate risks across ...

This IDC Perspective on mainframe security emphasizes the need for pragmatic approaches to address evolving cybersecurity challenges. Mainframes, while robust and reliable, face increasing threats due to digital transformation and integration with modern technologies. This document highlights the im ...

APAC AI assisted Medical Imaging Market — Markintel™ Pulse Series / Publisher: Markintel™ Pulse | Marketstrat Inc. Pages: 102 | Market Data Tables: 37 | Charts & Visuals: 43 Price : Individual: $2495 | Team: $3495 | Enterprise: $4495 Coverage window: Base year 2023; forecast 2024–2032 (current year ...

This IDC Market Perspective analyzes the implications of America's AI Action Plan for the U.S. Department of Defense (DoD), its allies, and technology providers. The AI Action Plan sets forth a national strategy to ensure global U.S. leadership in artificial intelligence (AI), placing national secur ...

This IDC Perspective offers a strategy to reframe organizations' strategy for digital sovereignty toward a more pragmatic approach, emphasizing strategic autonomy, data resilience, and control. It advocates for European and IT leaders to design and transform their IT environments with the principles ...

The global cyber-physical system (CPS) security solutions market is experiencing unprecedented growth as organizations worldwide recognize the critical importance of protecting their interconnected physical and digital systems. This comprehensive analysis details current market dynamics, future grow ...

Predictive AI In Supply Chain Market 2025-2029 The predictive AI in supply chain market is forecasted to grow by USD 4688.8 mn during 2024-2029, accelerating at a CAGR of 16.2% during the forecast period. The report on the predictive AI in supply chain market provides a holistic analysis, market siz ...

Predictive AI In Robotics Market 2025-2029 The predictive AI in robotics market is forecasted to grow by USD 5253.2 mn during 2024-2029, accelerating at a CAGR of 16.8% during the forecast period. The report on the predictive AI in robotics market provides a holistic analysis, market size and foreca ...

AI In Branding Market 2025-2029 The AI in branding market is forecasted to grow by USD 2466.8 mn during 2024-2029, accelerating at a CAGR of 16% during the forecast period. The report on the AI in branding market provides a holistic analysis, market size and forecast, trends, growth drivers, and cha ...

Predictive AI In Stock Market 2025-2029 The predictive AI in stock market is forecasted to grow by USD 1632.2 mn during 2024-2029, accelerating at a CAGR of 21.8% during the forecast period. The report on the predictive AI in stock market provides a holistic analysis, market size and forecast, trend ...

Video As A Service Market 2025-2029 The video as a service market is forecasted to grow by USD 20981.4 mn during 2024-2029, accelerating at a CAGR of 26.9% during the forecast period. The report on the video as a service market provides a holistic analysis, market size and forecast, trends, growth d ...

This Frost Radar™ reveals the positioning of key companies in the Latin American customer experience (CX) platforms industry using their Growth and Innovation scores as highlighted in the Frost Radar™ methodology. CX platforms orchestrate the complexity of modern customer interactions across multipl ...

Digital Human AI Avatars Market 2025-2029 The digital human AI avatars market is forecasted to grow by USD 13495 mn during 2024-2029, accelerating at a CAGR of 44% during the forecast period. The report on the digital human AI avatars market provides a holistic analysis, market size and forecast, tr ...

AI Inference Market 2025-2029 The AI inference market is forecasted to grow by USD 128854 mn during 2024-2029, accelerating at a CAGR of 19.4% during the forecast period. The report on the AI inference market provides a holistic analysis, market size and forecast, trends, growth drivers, and challen ...

E-commerce Predictive Analytics Market 2025-2029 The E-commerce predictive analytics market is forecasted to grow by USD 5541.3 mn during 2024-2029, accelerating at a CAGR of 28.3% during the forecast period. The report on the E-commerce predictive analytics market provides a holistic analysis, mark ...

AI Inference Server Market 2025-2029 The AI inference server market is forecasted to grow by USD 94161.1 mn during 2024-2029, accelerating at a CAGR of 22.6% during the forecast period. The report on the AI inference server market provides a holistic analysis, market size and forecast, trends, growt ...