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Frequently Asked Questions
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MarketResearch.com is the world's largest collection of market research. Our team of industry-specific research specialists offer expert, unbiased insights on which reports will best meet your needs.
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MarketResearch.com has the most comprehensive collection of market research with more than 400,000 market research reports from over 350 leading global publishers. Our research specialists have in-depth knowledge of the publishers and the various types of reports in their respective industries. They save you time and money by personally assisting you in finding the right report.
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Online: You can begin with a keyword search using the Search field on the left of every page or browse research by markets or topics. When you find a report of interest, click on the title to view extensive product information, including a descriptive abstract and table of contents.
Call: 800.298.5699 or +1.240.747.3093 (Int'l) to speak to one of our industry-specific research specialists. They can help you find the report which will best meet your needs and answer any questions your may have in your search.
Chat: Navigate to our LiveChat button in the bottom right of your screen. Our experienced research analysts are available to provide support during US and UK office hours. We are prepared to assist you in identifying reports that address your critical business inquiries, furnish sample pages prior to purchase, or answer any questions you may have. -
Our customer service and research specialist team are available by phone at 800.298.5699 (U.S.) and +1.240.747.3093 (International), by email at [email protected]. Customer service hours are 3:00 a.m. to 6:30 p.m. EST Monday through Thursday and 3:00 a.m. to 5:30 p.m. EST Fridays.
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Absolutely! We will arrange for redacted sample pages for any or all of your reports of interest, simply click on the 'request sample' button on your product result page.
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New to the site? Register for an account to unlock full access to report information and research assistance. An account offers several benefits, including faster checkouts with saved checkout details, secure access to your order history, and exclusive member-only offers. You'll also receive complimentary access to a current Whitepaper, pre-loaded into your custom reading room.
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Search finds reports containing your keywords in the title, abstract, table of contents, or publisher name. You can also use Advanced Search and the Search this List tool to narrow your search by price, date published, topic, and geographic region.
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Yes it does and we encourage you to take advantage. Here are some tips to get you started:
- Phrase Searches:
Use quotation marks around words to search for an exact phrase (e.g.,
"hydrogen storage"
). - Wildcard Search (Truncation):
Our search engine wlil automatically find plurals and synonyms, but you can use
*
for multiple characters or?
for a single character as a wildcard (e.g.,telecom*
finds telecom, telecommunication, etc.). - Priority Grouping:
Use parentheses
( )
to group terms or phrases, ensuring they're evaluated the way you expect (e.g.,United Kingdom AND (solar power OR solar energy)
). - Proximity Search:
NEAR(term1 term2 N=#)
:Finds documents where terms are within a specified distance (
N
), in any order (e.g.,NEAR(photovoltaic film N=4)
).ONEAR(term1 term2 N=#)
: Finds documents where terms are within a specified distance and in the exact order you provide (e.g.,ONEAR(photovoltaic solar panel N=10)
). A default distance of 4 is used ifN=
isn't specified.
- Phrase Searches:
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Search Inside this Report is a unique feature on MarketResearch.com that lets you search inside individual reports for keywords and phrases. Results indicate how often your keyword or phrase appears in the report and give you a brief excerpt of each occurrence to help you determine the relevance of the report to your search. Most but not all reports offer this feature. If you need further assistance refining your search results, please contact customer service.
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We offer syndicated market research reports, which feature quantitative and qualitative research on markets, industries, and companies. The formats and lengths of reports vary from 10-page company profiles to exhaustive 1,000-page industry overviews. The majority of our reports are stand-alone studies, which are available as PDF downloads or bound print copies. We also offer a number of periodical publications.
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The reports are produced by more than 350 leading global publishers and research firms. View our publishers.
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Report prices are set by the respective publisher. We periodically offer special promotions through various publishers. Speak to a research specialist to find the report which will best meet your needs and budget.
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If you're interested in having your reports distributed through our service, please complete our publisher partner form and our publisher relations team will contact you.
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Each report is sold under a single-user license for PDF download or by PDF email delivery - that is, only one user is permitted to access the report. Multi-user and site licenses (where applicable) allow a certain number of employees of one company, in one business location, to access the report. A global site license allows all company employees in your organization (regardless of location) to view the report.
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Reach out to Customer Service and we will promptly assess whether a partnership is active, pending activation, or if there's an opportunity for future collaboration.
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We are sorry but due to our 3rd party obligations, we are not contractually permitted to give out information for free. Should you have questions regarding purchasing a particular report or its scope and methodology, please do not hesitate to contact Customer Service.
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Yes, MarketResearch.com offers a partnership program to university libraries. Participating libraries are able to offer students and faculty access to many market research reports. If you feel this program would be useful to your academic program, please contact your university librarian. If you would like more information about subscribing, please email Lisa Raker at [email protected] or contact Customer Service.
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Registration gives you access to report descriptions, tables of contents, and the Search Inside This Report feature for keywords and phrases. You can also receive complimentary search assistance from our industry-specific research specialists.
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Simply request your password and it will be sent to the email address used as your username. You can also contact customer service at 800.298.5699 (U.S.) or +1.240.747.3093 (Int'l) for assistance with any of your account information.
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If your information changes, you can update it by going to the My Account section—there's a link to it at the top of every MarketResearch.com page. If you have questions about making account changes or wish to discontinue using our service, please call 800.298.5699 (U.S.) or +1.240.747.3093 (Int'l), email [email protected] or send a written request to MarketResearch.com, 6116 Executive Blvd., Suite 550, Rockville, MD 20852.
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First choose a delivery option for your chosen report, such as online delivery or hard copy mail delivery. Then click the Add to Cart button to begin the ordering process. The Shopping Cart will hold this product and any other choices until you decide to Proceed to Checkout. You can access your Shopping Cart from the cart link to the right of the Welcome message and your name on the overhead part of any page. You can modify your delivery options in the Shopping Cart by changing your delivery selection for the respective product. You can also change the quantity of the report. Once you've completed your choices here, click the Complete Order button.
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For online orders we accept Visa, American Express and Mastercard. Our site uses PayPal to process these payments, note: a PayPal account is not required.
Arrangements for payment by check, wire transfer or invoice can be made by contacting customer service at 800.298.5699 (U.S.), +1.240.747.3093 (Int'l) or [email protected].
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Items purchased for online delivery are normally available as soon as your order is processed. Items that are emailed to you by the publisher or purchased for ground shipping are normally delivered within 2-3 business days. If you have a deadline, please reach out to customer service to confirm the delivery timeframe.
Note for first-time buyers: For your security, please note you will be contacted within one business day to verify your information prior to delivery of your first purchase. If you make your first purchase over a weekend or holiday, you will be contacted the following business day.
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There is a $10 handling charge for processing orders. All charges are listed for review on the Order Checkout screen prior to confirming your order.
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Due to the nature of our products, which are market research reports providing immediate access to valuable data and analysis, we do not offer refunds or credits once a purchase is complete. All sales are final. We encourage you to carefully review report abstracts and tables of contents before purchasing to ensure it meets your needs and or reach out to Customer Service who will answer your pre-purchase questions and provide sample pages to help you make the right report selection.
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When you register, sign up for our Alert Me service, or place an order, we collect your name, email, company, contact information, and address. Your IP address is also recorded when you visit the site. We do not collect any payment card data and rely on secure third party providers to process any payments. Please read our privacy policy for more information.
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We protect your privacy by strictly adhering to the guidelines set out in our privacy policy. You can view and edit information we've collected from you at any time by visiting the My Account page or viewing your Alert Me service settings. If at any point you don't wish to receive updates, newsletters, or promotional communications you can opt-out or unsubscribe by following the directions in the email or emailing [email protected] with the words 'remove me' in the subject line.
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We use a variety of security technologies and procedures to help protect your personal information. We store the personal information you provide on computer systems, which are located in secure, controlled facilities. HTTPS, which uses TLS (Transport Layer Security), is used to secure internet traffic by encrypting data exchanged between your browser and our website to protect it from interception or tampering.
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