
Service Order SoftwareSize, Share, and Outlook, H2-2025 Report-By Type (On-Premise, Cloud-Based), By Application (Small and Medium Enterprises, Large Enterprises), By End-User (Trouble ticketing, Repair center, Order management, Others), By Buyer (Direct
Description
Service Order Software Market Outlook
The Service Order Software Market size is expected to register a robust growth rate during the forecast period from 2025 to 2032. The Service Order Software market is a thriving business that is poised to keep growing and presents potential growth opportunities for companies across the industry value chain.
The comprehensive market research report presents 12-year historic and forecast data on Service Order Software segments across 22 countries from 2021 to 2032. Key segments in the report include By Type (On-Premise, Cloud-Based), By Application (Small and Medium Enterprises, Large Enterprises), By End-User (Trouble ticketing, Repair center, Order management, Others), By Buyer (Direct buyers, Contract buyers, Enterprise buyers, Others). Over 70 tables and charts showcase findings from our latest survey report on Service Order Software markets.
Service Order Software Market Insights, 2025
The Service Order Software Market in 2025 is pivotal for industries relying on field services, repair management, and after-sales support. Businesses in utilities, telecom, HVAC, IT services, and equipment rentals use these platforms to streamline work order creation, technician dispatch, parts inventory, and service documentation. Companies like Salesforce Field Service, ServiceMax, and Oracle Field Service Cloud offer robust service order solutions that connect the back office to field agents in real time. In 2025, service order software is evolving to include AI-driven scheduling, predictive maintenance based on IoT inputs, and integrated customer communication tools. Technicians access job details, manuals, and invoicing tools via mobile devices, reducing on-site errors and improving first-time fix rates. Integration with ERP and CRM systems ensures real-time data visibility and billing accuracy. As customer expectations around responsiveness and transparency grow, service order software plays a critical role in maintaining SLAs and enhancing brand loyalty. Sustainability features—like optimizing technician routes to reduce fuel use—are also gaining prominence..
Five Trends that will define global Service Order Software market in 2025 and Beyond
A closer look at the multi-million market for Service Order Software identifies rapidly shifting consumer preferences across categories. By focusing on growth and resilience, leading Service Order Software companies are prioritizing their investments across categories, markets, and geographies. The report analyses the most important market trends shaping the new landscape to support better decisions for the long and short-term future. The impact of tariffs by the US administration also significantly impact the profitability of Service Order Software vendors.
What are the biggest opportunities for growth in the Service Order Software industry?
The Service Order Software sector demonstrated remarkable resilience over the past year across developed and developing economies. Further, the market presents significant opportunities to leverage the existing momentum towards actions by 2032. On the other hand, recent macroeconomic developments including rising inflation and supply chain disruptions are putting pressure on companies. The chapter assists users to identify growth avenues and address business challenges to make informed commercial decisions with unique insights, data forecasts, and in-depth market analyses.
Service Order Software Market Segment Insights
The Service Order Software industry presents strong offers across categories. The analytical report offers forecasts of Service Order Software industry performance across segments and countries. Key segments in the industry include- By Type (On-Premise, Cloud-Based), By Application (Small and Medium Enterprises, Large Enterprises), By End-User (Trouble ticketing, Repair center, Order management, Others), By Buyer (Direct buyers, Contract buyers, Enterprise buyers, Others). The largest types, applications, and sales channels, fastest growing segments, and the key factors driving each of the categories are included in the report.
Forecasts of each segment across five regions are provided from 2021 through 2032 for Asia Pacific, North America, Europe, South America, Middle East, and African regions. In addition, Service Order Software market size outlook is provided for 22 countries across these regions.
Market Value Chain
The chapter identifies potential companies and their operations across the global Service Order Software industry ecosystem. It assists decision-makers in evaluating global Service Order Software market fundamentals, market dynamics, and disruptive trends across the value chain segments.
Scenario Analysis and Forecasts
Strategic decision-making in the Service Order Software industry is multi-faceted with the increased need for planning across scenarios. The report provides forecasts across three case scenarios- low growth, reference case, and high growth cases.
Asia Pacific Service Order Software Market Analysis- A Promising Growth Arena for Business Expansion
As companies increasingly expand across promising Asia Pacific markets with over 4.5 billion population, the medium-to-long-term future remains robust. The presence of the fastest-growing economies such as China, India, Thailand, Indonesia, and Vietnam coupled with strengthening middle-class populations and rising disposable incomes drive the market. In particular, China and India are witnessing rapid shifts in consumer purchasing behavior. China is recovering steadily with optimistic forecasts for 2025. Further, Japanese and South Korean markets remain stable with most companies focusing on new product launches and diversification of sales channels.
The State of Europe Service Order Software Industry 2025- Focus on Accelerating Competitiveness
As companies opt for an integrated agenda for competitiveness, the year 2025 presents optimistic scenarios for companies across the ecosystem. With signs of economic recovery across markets, companies are increasing their investments. Europe is one of the largest markets for Service Order Software with demand from both Western Europe and Eastern European regions increasing over the medium to long-term future. Increasing omnichannel shopping amidst robust consumer demand for value purchases shapes the market outlook. The report analyses the key Service Order Software market drivers and opportunities across Germany, France, the United Kingdom, Spain, Italy, Russia, and other Europe.
The US Service Order Software market Insights- Vendors are exploring new opportunities within the US Service Order Software industry.
Easing inflation coupled with strengthening consumer sentiment is encouraging aggressive actions from the US Service Order Software companies. Market players consistently focusing on innovation and pursuing new ways to create value are set to excel in 2025. In addition, the Canadian and Mexican markets offer lucrative growth pockets for manufacturers and vendors. Focus on private-brand offerings and promotions, diversified sales channels, expansion into niche segments, adoption of advanced technologies, and sustainability are widely observed across the North American Service Order Software market.
Latin American Service Order Software market outlook rebounds in line with economic growth.
Underlying demand remains higher among urban consumers with an optimistic economic outlook across Brazil, Argentina, Chile, and other South and Central American countries. Increased consumer spending has been reported in Q1 -2025 and the prospects remain strong for rest of 2025. Aggressive ecosystem moves to create new sources of income are widely observed across markets in the region. Marketing activities focused on customer insights, operations, and support functions are quickly gaining business growth in the region.
Middle East and Africa Service Order Software Markets- New Opportunities for Companies Harnessing Diversity
Rapid growth in burgeoning urban locations coupled with a young and fast-growing population base is attracting new investments in the Middle East and African Service Order Software markets. Designing expansion and marketing strategies to cater to the local consumer base supports the market prospects. In addition to Nigeria, Algeria, South Africa, and other markets, steady growth markets in Ethiopia, Rwanda, Ghana, Tanzania, the Democratic Republic of Congo, and others present significant prospects for companies. On the other hand, Middle Eastern Service Order Software markets including the UAE, Saudi Arabia, Qatar, and Oman continue to offer lucrative pockets of growth.
Competitive Landscape- How Service Order Software companies outcompete in 2025?
The ability to respond quickly to evolving consumer preferences and adapt businesses to niche consumer segments remains a key growth factor. The report identifies the leading companies in the industry and provides their revenue for 2024. The market shares of each company are also included in the report. Further, business profiles, SWOT analysis, and financial analysis of each company are provided in detail. Key companies analyzed in the report include BiznusSoft, IFS corp, Mobiwork, PestPac, Salesforce, SAMPro, Service Pro, ServiceTitan, Trimble, Visual Planning.
Service Order Software Market Segmentation
By Type
On-Premise
Cloud-Based
By Application
Small and Medium Enterprises
Large Enterprises
By End-User
Trouble ticketing
Repair center
Order management
Others
By Buyer
Direct buyers
Contract buyers
Enterprise buyers
Others
Leading Companies
BiznusSoft
IFS corp
Mobiwork
PestPac
Salesforce
SAMPro
Service Pro
ServiceTitan
Trimble
Visual Planning
Reasons to Buy the report Make informed decisions through long and short-term forecasts across 22 countries and segments. Evaluate market fundamentals, dynamics, and disrupting trends set to shape 2025 and beyond. Gain a clear understanding of the competitive landscape, with product portfolio and growth strategies. Get an integrated understanding of the entire market ecosystem and companies. Stay ahead of the competition through plans for growth in a changing environment for your geographic expansion. Assess the impact of advanced technologies and identify growth opportunities based on actionable data and insights. Get free Excel spreadsheet and PPT versions along with the report PDF.
The Service Order Software Market size is expected to register a robust growth rate during the forecast period from 2025 to 2032. The Service Order Software market is a thriving business that is poised to keep growing and presents potential growth opportunities for companies across the industry value chain.
The comprehensive market research report presents 12-year historic and forecast data on Service Order Software segments across 22 countries from 2021 to 2032. Key segments in the report include By Type (On-Premise, Cloud-Based), By Application (Small and Medium Enterprises, Large Enterprises), By End-User (Trouble ticketing, Repair center, Order management, Others), By Buyer (Direct buyers, Contract buyers, Enterprise buyers, Others). Over 70 tables and charts showcase findings from our latest survey report on Service Order Software markets.
Service Order Software Market Insights, 2025
The Service Order Software Market in 2025 is pivotal for industries relying on field services, repair management, and after-sales support. Businesses in utilities, telecom, HVAC, IT services, and equipment rentals use these platforms to streamline work order creation, technician dispatch, parts inventory, and service documentation. Companies like Salesforce Field Service, ServiceMax, and Oracle Field Service Cloud offer robust service order solutions that connect the back office to field agents in real time. In 2025, service order software is evolving to include AI-driven scheduling, predictive maintenance based on IoT inputs, and integrated customer communication tools. Technicians access job details, manuals, and invoicing tools via mobile devices, reducing on-site errors and improving first-time fix rates. Integration with ERP and CRM systems ensures real-time data visibility and billing accuracy. As customer expectations around responsiveness and transparency grow, service order software plays a critical role in maintaining SLAs and enhancing brand loyalty. Sustainability features—like optimizing technician routes to reduce fuel use—are also gaining prominence..
Five Trends that will define global Service Order Software market in 2025 and Beyond
A closer look at the multi-million market for Service Order Software identifies rapidly shifting consumer preferences across categories. By focusing on growth and resilience, leading Service Order Software companies are prioritizing their investments across categories, markets, and geographies. The report analyses the most important market trends shaping the new landscape to support better decisions for the long and short-term future. The impact of tariffs by the US administration also significantly impact the profitability of Service Order Software vendors.
What are the biggest opportunities for growth in the Service Order Software industry?
The Service Order Software sector demonstrated remarkable resilience over the past year across developed and developing economies. Further, the market presents significant opportunities to leverage the existing momentum towards actions by 2032. On the other hand, recent macroeconomic developments including rising inflation and supply chain disruptions are putting pressure on companies. The chapter assists users to identify growth avenues and address business challenges to make informed commercial decisions with unique insights, data forecasts, and in-depth market analyses.
Service Order Software Market Segment Insights
The Service Order Software industry presents strong offers across categories. The analytical report offers forecasts of Service Order Software industry performance across segments and countries. Key segments in the industry include- By Type (On-Premise, Cloud-Based), By Application (Small and Medium Enterprises, Large Enterprises), By End-User (Trouble ticketing, Repair center, Order management, Others), By Buyer (Direct buyers, Contract buyers, Enterprise buyers, Others). The largest types, applications, and sales channels, fastest growing segments, and the key factors driving each of the categories are included in the report.
Forecasts of each segment across five regions are provided from 2021 through 2032 for Asia Pacific, North America, Europe, South America, Middle East, and African regions. In addition, Service Order Software market size outlook is provided for 22 countries across these regions.
Market Value Chain
The chapter identifies potential companies and their operations across the global Service Order Software industry ecosystem. It assists decision-makers in evaluating global Service Order Software market fundamentals, market dynamics, and disruptive trends across the value chain segments.
Scenario Analysis and Forecasts
Strategic decision-making in the Service Order Software industry is multi-faceted with the increased need for planning across scenarios. The report provides forecasts across three case scenarios- low growth, reference case, and high growth cases.
Asia Pacific Service Order Software Market Analysis- A Promising Growth Arena for Business Expansion
As companies increasingly expand across promising Asia Pacific markets with over 4.5 billion population, the medium-to-long-term future remains robust. The presence of the fastest-growing economies such as China, India, Thailand, Indonesia, and Vietnam coupled with strengthening middle-class populations and rising disposable incomes drive the market. In particular, China and India are witnessing rapid shifts in consumer purchasing behavior. China is recovering steadily with optimistic forecasts for 2025. Further, Japanese and South Korean markets remain stable with most companies focusing on new product launches and diversification of sales channels.
The State of Europe Service Order Software Industry 2025- Focus on Accelerating Competitiveness
As companies opt for an integrated agenda for competitiveness, the year 2025 presents optimistic scenarios for companies across the ecosystem. With signs of economic recovery across markets, companies are increasing their investments. Europe is one of the largest markets for Service Order Software with demand from both Western Europe and Eastern European regions increasing over the medium to long-term future. Increasing omnichannel shopping amidst robust consumer demand for value purchases shapes the market outlook. The report analyses the key Service Order Software market drivers and opportunities across Germany, France, the United Kingdom, Spain, Italy, Russia, and other Europe.
The US Service Order Software market Insights- Vendors are exploring new opportunities within the US Service Order Software industry.
Easing inflation coupled with strengthening consumer sentiment is encouraging aggressive actions from the US Service Order Software companies. Market players consistently focusing on innovation and pursuing new ways to create value are set to excel in 2025. In addition, the Canadian and Mexican markets offer lucrative growth pockets for manufacturers and vendors. Focus on private-brand offerings and promotions, diversified sales channels, expansion into niche segments, adoption of advanced technologies, and sustainability are widely observed across the North American Service Order Software market.
Latin American Service Order Software market outlook rebounds in line with economic growth.
Underlying demand remains higher among urban consumers with an optimistic economic outlook across Brazil, Argentina, Chile, and other South and Central American countries. Increased consumer spending has been reported in Q1 -2025 and the prospects remain strong for rest of 2025. Aggressive ecosystem moves to create new sources of income are widely observed across markets in the region. Marketing activities focused on customer insights, operations, and support functions are quickly gaining business growth in the region.
Middle East and Africa Service Order Software Markets- New Opportunities for Companies Harnessing Diversity
Rapid growth in burgeoning urban locations coupled with a young and fast-growing population base is attracting new investments in the Middle East and African Service Order Software markets. Designing expansion and marketing strategies to cater to the local consumer base supports the market prospects. In addition to Nigeria, Algeria, South Africa, and other markets, steady growth markets in Ethiopia, Rwanda, Ghana, Tanzania, the Democratic Republic of Congo, and others present significant prospects for companies. On the other hand, Middle Eastern Service Order Software markets including the UAE, Saudi Arabia, Qatar, and Oman continue to offer lucrative pockets of growth.
Competitive Landscape- How Service Order Software companies outcompete in 2025?
The ability to respond quickly to evolving consumer preferences and adapt businesses to niche consumer segments remains a key growth factor. The report identifies the leading companies in the industry and provides their revenue for 2024. The market shares of each company are also included in the report. Further, business profiles, SWOT analysis, and financial analysis of each company are provided in detail. Key companies analyzed in the report include BiznusSoft, IFS corp, Mobiwork, PestPac, Salesforce, SAMPro, Service Pro, ServiceTitan, Trimble, Visual Planning.
Service Order Software Market Segmentation
By Type
On-Premise
Cloud-Based
By Application
Small and Medium Enterprises
Large Enterprises
By End-User
Trouble ticketing
Repair center
Order management
Others
By Buyer
Direct buyers
Contract buyers
Enterprise buyers
Others
Leading Companies
BiznusSoft
IFS corp
Mobiwork
PestPac
Salesforce
SAMPro
Service Pro
ServiceTitan
Trimble
Visual Planning
Reasons to Buy the report
Table of Contents
168 Pages
- 1. Table of Contents
- List of Figures and Tables
- 2. Executive Summary
- 2.1 Key Highlights
- 2.1.1 Service Order Software Market Size Outlook, 2018-2024 and 2025-2032
- 2.1.2 Largest Service Order Software Market Types and Applications
- 2.1.3 Fastest Growing Segments
- 2.1.4 Potential Markets
- 2.1.5 Market Concentration
- 2.2 Market Scope and Segmentation
- 2.2.1 Market Scope- Segments
- 2.2.2 Market Scope- Countries
- 2.2.3 Macroeconomic and Demographic Outlook
- 2.2.4 Abbreviations
- 2.2.5 Units and Currency Conversions
- 3. Research Methodology
- 3.1 Primary Research Surveys
- 3.2 Secondary Data Sources
- 3.3 Data Triangulation
- 3.4 Forecast Methodology
- 3.5 Assumptions and Limitations
- 4. Introduction to Global Service Order Software Market in 2025
- 4.1 Industry Panorama
- 4.2 Leading Companies Profiled in the Study
- 4.3 Asia Pacific Markets offer Robust Market Prospects for New Entrants
- 4.4 Market Dynamics
- 4.4.1 Market Dynamics- Trends and Drivers
- 4.4.2 Market Dynamics- Opportunities and Challenges
- 4.5 Regional Analysis
- 4.6 Porter’s Five Force Analysis
- 4.6.1 Intensity of Competitive Rivalry
- 4.6.2 Threat of New Entrants
- 4.6.3 Threat of Substitutes
- 4.6.4 Bargaining Power of Buyers
- 4.6.5 Bargaining Power of Suppliers
- 4.7 Service Order Software Industry Value Chain Analysis
- 4.7.1 Stage of Value Chain
- 4.7.2 Key Activities of Companies
- 4.7.3 Companies Included in Each Stage
- 4.7.4 Key Insights
- 5. Service Order Software Market Outlook to 2032
- 5.1 Market Size Forecast by Type, 2021-2024 and 2025-2032
- 5.2 Market Size Forecast by Application, 2021-2024 and 2024-2032
- 5.3 Market Size Forecast by Geography, 2021-2024 and 2024-2032
- By Type
- On-Premise
- Cloud-Based
- By Application
- Small and Medium Enterprises
- Large Enterprises
- By End-User
- Trouble ticketing
- Repair center
- Order management
- Others
- By Buyer
- Direct buyers
- Contract buyers
- Enterprise buyers
- Others
- 6. Global Service Order Software Market Outlook across Growth Scenarios
- 6.1 Low Growth Scenario
- 6.2 Base/Reference Case
- 6.3 High Growth Scenario
- 6. North America Service Order Software Market Size Outlook
- 6.1 Key Market Statistics, 2024
- 6.2 North America Service Order Software Market Trends and Growth Opportunities
- 6.2.1 North America Service Order Software Market Outlook by Type
- 6.2.2 North America Service Order Software Market Outlook by Application
- 6.3 North America Service Order Software Market Outlook by Country
- 6.3.1 The US Service Order Software Market Outlook, 2021- 2032
- 6.3.2 Canada Service Order Software Market Outlook, 2021- 2032
- 6.3.3 Mexico Service Order Software Market Outlook, 2021- 2032
- 7. Europe Service Order Software Market Size Outlook
- 7.1 Key Market Statistics, 2024
- 7.2 Europe Service Order Software Market Trends and Growth Opportunities
- 7.2.1 Europe Service Order Software Market Outlook by Type
- 7.2.2 Europe Service Order Software Market Outlook by Application
- 7.3 Europe Service Order Software Market Outlook by Country
- 7.3.2 Germany Service Order Software Market Outlook, 2021- 2032
- 7.3.3 France Service Order Software Market Outlook, 2021- 2032
- 7.3.4 The UK Service Order Software Market Outlook, 2021- 2032
- 7.3.5 Spain Service Order Software Market Outlook, 2021- 2032
- 7.3.6 Italy Service Order Software Market Outlook, 2021- 2032
- 7.3.7 Russia Service Order Software Market Outlook, 2021- 2032
- 7.3.8 Rest of Europe Service Order Software Market Outlook, 2021- 2032
- 8. Asia Pacific Service Order Software Market Size Outlook
- 8.1 Key Market Statistics, 2024
- 8.2 Asia Pacific Service Order Software Market Trends and Growth Opportunities
- 8.2.1 Asia Pacific Service Order Software Market Outlook by Type
- 8.2.2 Asia Pacific Service Order Software Market Outlook by Application
- 8.3 Asia Pacific Service Order Software Market Outlook by Country
- 8.3.1 China Service Order Software Market Outlook, 2021- 2032
- 8.3.2 India Service Order Software Market Outlook, 2021- 2032
- 8.3.3 Japan Service Order Software Market Outlook, 2021- 2032
- 8.3.4 South Korea Service Order Software Market Outlook, 2021- 2032
- 8.3.5 Australia Service Order Software Market Outlook, 2021- 2032
- 8.3.6 South East Asia Service Order Software Market Outlook, 2021- 2032
- 8.3.7 Rest of Asia Pacific Service Order Software Market Outlook, 2021- 2032
- 9. South America Service Order Software Market Size Outlook
- 9.1 Key Market Statistics, 2024
- 9.2 South America Service Order Software Market Trends and Growth Opportunities
- 9.2.1 South America Service Order Software Market Outlook by Type
- 9.2.2 South America Service Order Software Market Outlook by Application
- 9.3 South America Service Order Software Market Outlook by Country
- 9.3.1 Brazil Service Order Software Market Outlook, 2021- 2032
- 9.3.2 Argentina Service Order Software Market Outlook, 2021- 2032
- 9.3.3 Rest of South and Central America Service Order Software Market Outlook, 2021- 2032
- 10. Middle East and Africa Service Order Software Market Size Outlook
- 10.1 Key Market Statistics, 2024
- 10.2 Middle East and Africa Service Order Software Market Trends and Growth Opportunities
- 10.2.1 Middle East and Africa Service Order Software Market Outlook by Type
- 10.2.2 Middle East and Africa Service Order Software Market Outlook by Application
- 10.3 Middle East and Africa Service Order Software Market Outlook by Country
- 10.3.1 Saudi Arabia Service Order Software Market Outlook, 2021- 2032
- 10.3.2 The UAE Service Order Software Market Outlook, 2021- 2032
- 10.3.3 Rest of Middle East Service Order Software Market Outlook, 2021- 2032
- 10.3.4 South Africa Service Order Software Market Outlook, 2021- 2032
- 10.3.5 Egypt Service Order Software Market Outlook, 2021- 2032
- 10.3.6 Rest of Africa Service Order Software Market Outlook, 2021- 2032
- 11. Company Profiles
- 11.1 Leading 10 Companies
- BiznusSoft
- IFS corp
- Mobiwork
- PestPac
- Salesforce
- SAMPro
- Service Pro
- ServiceTitan
- Trimble
- Visual Planning
- 11.2 Overview
- 11.3 Products and Services
- 11.4 SWOT Profile
- 12. Appendix
- 12.1 Subscription Options
- 12.2 Customization Options
- 12.3 Publisher Details
Pricing
Currency Rates
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