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Chatbot Market Size- By Component, By Platform, By Deployment, By End User- Regional Outlook, Competitive Strategies and Segment Forecast to 2032

Publisher SPER Market Research Pvt. Ltd.
Published Feb 15, 2023
Length 260 Pages
SKU # SPER18055115

Description

Chatbot Market Size- By Component, By Platform, By Deployment, By End User- Regional Outlook, Competitive Strategies and Segment Forecast to 2032


Global Chatbot Market Overview

According to SPER Market Research, the Global Chatbot Market is estimated to reach USD 6.64 billion by 2032 with a CAGR of 25.94%. In order to mimic a discussion (or chat) with a user in natural language via messaging apps, websites, mobile apps, or the phone, a chatbot system uses conversational artificial intelligence (AI) technology. Users can communicate with digital devices in the same manner they would with real people by using chatbots, which are computer programmes that replicate and translate spoken or typed human communication.

Impact of COVID-19 on the Global Chatbot Market

Rapid COVID-19 spread has a detrimental effect on the market for OSS BSS systems and platforms. Company closures and strict lockdowns have had a significant negative influence on nearly every industry in the world. Nearly every industry has suffered greatly as a result of the labour scarcity on production lines, supply chains, and industrial facilities.

Scope of the Report:

Report Metric Details
Market size available for years 2019-2032
Base year considered 2021
Forecast period 2022-2032

Segments covered By Component, By Platform, By Deployment, By End User.

Regions covered Asia-Pacific, Europe, Middle East and Africa, North America, Latin America

Companies Covered International Business Machines Corporation (IBM), Microsoft Corporation, Google LLC, Amazon Web Services Inc., Inbenta, c, Aivo, Conversica, LiveChat, Gupshup, SmartBots, Yellow Messenger, eGain Corporation.

Global Chatbot Market Segmentation:

By Platform: Based on the Platform, Global Chatbot Market is segmented as; Web Based, Messenger Based Or Third Party

By Deployment: Based on the Deployment, Global Chatbot Market is segmented as; On Premise, Cloud

By End User: Based on the End User, Global Chatbot Market is segmented as; BFSI, Retail, e-commerce, Government, Travel, Hospitality, Others.

Table of Contents

260 Pages
1. Introduction
1.1. Scope of the report
1.2. Market segment analysis
2. Research Methodology
2.1 Research data source
2.1.1 Secondary data
2.1.2 Primary data
2.1.3 SPER’s internal database
2.1.4 Premium insight from KOL’s
2.2 Market size estimation
2.2.1 Top-down and Bottom-up approach
2.3 Data triangulation
3. Executive Summary
4. Market Dynamics
4.1. Driver, Restraint, Opportunity and Challenges analysis
4.1.1 Drivers
4.1.2 Restraints
4.1.3 Opportunities
4.1.4 Challenges
4.2. COVID-19 Impacts of the Global Chatbot Market
5. Market variables and outlook
5.1. SWOT analysis
5.1.1 Strengths
5.1.2 Weaknesses
5.1.3 Opportunities
5.1.4 Threats
5.2. PESTEL analysis
5.2.1 Political landscape
5.2.2 Economic landscape
5.2.3 Social landscape
5.2.4 Technological landscape
5.2.5 Environmental landscape
5.2.6 Legal landscape
5.3. PORTER’S five forces analysis
5.3.1 Bargaining power of suppliers
5.3.2 Bargaining power of Buyers
5.3.3 Threat of Substitute
5.3.4 Threat of new entrant
5.3.5 Competitive rivalry
5.4. Heat map analysis
6. Competitive Landscape
6.1 Global Chatbot Manufacturing Base Distribution, Sales Area, Product Type
6.2 Mergers & Acquisitions, Partnerships, Product Launch, and Collaboration in Global Chatbot Market
7. Global Chatbot Market, By Component, 2019-2032 (USD Million)
7.1 Solution
7.2 Services
8. Global Chatbot Market, By Platform, 2019-2032 (USD Million)
8.1 Standalone
8.2 Web Based
8.3 Messenger Based or Third Party
9. Global Chatbot Market, By Deployment, 2019-2032 (USD Million)
9.1 On Premise
9.2 Cloud
10. Global Chatbot Market, By End User, 2019-2032 (USD Million)
10.1 Banking, Financial Services and Insurance (BFSI)
10.2 Retail
10.3 E-Commerce
10.4 Government
10.5 Travel
10.6 Hospitality
10.7 Others
11. Global Chatbot Market, By Region, 2019-2032 (USD Million)
11.1 Global Chatbot Market Size and Market Share by Region (2019-2025)
11.2 Global Chatbot Market Size and Market Share by Region (2026-2032)
11.3 Asia-Pacific
11.3.1 Australia
11.3.2 China
11.3.3 India
11.3.4 Japan
11.3.5 South Korea
11.3.6 Rest of Asia-Pacific
11.4 Europe
11.4.1 France
11.4.2 Germany
11.4.3 Italy
11.4.4 Spain
11.4.5 United Kingdom
11.4.6 Rest of Europe
11.5 Middle East and Africa
11.5.1 Kingdom of Saudi Arabia
11.5.2 United Arab Emirates
11.5.3 Rest of Middle East & Africa
11.6 North America
11.6.1 Canada
11.6.2 Mexico
11.6.3 United States
11.7 Latin America
11.7.1 Argentina
11.7.2 Brazil
11.7.3 Rest of Latin America
12. Company Profiles
12.1. International Business Machines Corporation (IBM)
12.1.1 Company details
12.1.2 Financial outlook
12.1.3 Product summary
12.1.4 Recent developments
12.2. Microsoft Corporation
12.2.1 Company details
12.2.2 Financial outlook
12.2.3 Product summary
12.2.4 Recent developments
12.3. Google LLC
12.3.1 Company details
12.3.2 Financial outlook
12.3.3 Product summary
12.3.4 Recent developments
12.4. Amazon Web Services Inc.
12.4.1 Company details
12.4.2 Financial outlook
12.4.3 Product summary
12.4.4 Recent developments
12.5. Nuance Communications Inc.
12.5.1 Company details
12.5.2 Financial outlook
12.5.3 Product summary
12.5.4 Recent developments
12.6. Creative Virtual
12.6.1 Company details
12.6.2 Financial outlook
12.6.3 Product summary
12.6.4 Recent developments
12.7. Artificial Solutions
12.7.1 Company details
12.7.2 Financial outlook
12.7.3 Product summary
12.7.4 Recent developments
12.8. Inbenta
12.8.1 Company details
12.8.2 Financial outlook
12.8.3 Product summary
12.8.4 Recent developments
12.9. Aivo
12.9.1 Company details
12.9.2 Financial outlook
12.9.3 Product summary
12.9.4 Recent developments
12.10. LiveChat
12.10.1 Company details
12.10.2 Financial outlook
12.10.3 Product summary
12.10.4 Recent developments
12.11. Gupshup
12.11.1 Company details
12.11.2 Financial outlook
12.11.3 Product summary
12.11.4 Recent developments
12.12. SmartBots
12.12.1 Company details
12.12.2 Financial outlook
12.12.3 Product summary
12.12.4 Recent developments
12.13. Yellow Messenger
12.13.1 Company details
12.13.2 Financial outlook
12.13.3 Product summary
12.13.4 Recent developments
12.14. Kevit
12.14.1 Company details
12.14.2 Financial outlook
12.14.3 Product summary
12.14.4 Recent developments
12.15. eGain Corporation
12.15.1 Company details
12.15.2 Financial outlook
12.15.3 Product summary
12.15.4 Recent developments
13. List of Abbreviations
14. Reference Links
15. Conclusion
16. Research Scope

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