Salesforce, Inc. (CRM:NYSE) Strategic SWOT, PESTLE Analysis and Financial Insights - A 360° Review of Opportunities, Challenges and Risk, Corporate and ESG Strategies, Competitive Intelligence, Financial and Operational KPI’s, and Recent Trends

Report Summary

Salesforce, Inc. Strategic SWOT, PESTLE Analysis and Financial Insights - A 360° Review of Opportunities, Challenges and Risk, Corporate and ESG Strategies, Competitive Intelligence, Financial and Operational KPI’s, and Recent Trends Report is a comprehensive and easily accessible overview of Salesforce, Inc.'s business operations. It provides a detailed analysis of the company's financial and strategic standing, as well as its position in the industry compared to competitors. The report includes several key features to facilitate decision-making and provide insights into the company's performance.

The report begins with in-depth information about Salesforce, Inc. including key insights, business segments, key executives, locations, products and services, historical events, corporate strategy, and management discussions. This section provides a solid foundation for understanding the company's key attributes.

Next, the report assesses Salesforce, Inc.'s strategic standing through various analyses. The ESG spotlight evaluates the company's environmental, social, and governance performance, providing insights into its sustainability efforts and ethical practices. The SWOT analysis examines the company's internal strengths and weaknesses, as well as external opportunities and threats. The PESTLE analysis evaluates the external factors impacting the company's operations and market environment. Additionally, By integrating these strategic analyses, the report offers a comprehensive understanding of Salesforce, Inc.'s overall strategic standing and supports informed decision-making and strategic planning.

The report also covers Salesforce, Inc.'s financial analysis basis of latest income statement, balance sheet, and cash flow statement. Key financial ratios related to profitability, asset turnover, credit, market, and long-term solvency are outlined, providing guidance for investment decisions. Furthermore, the report compares Salesforce, Inc.'s financial parameters with those of its competitors, offering a unique analysis of the competitive landscape. This information helps manage the business environment and improve sales activities by gaining insight into competitors' operations.

Finally, the report includes recent news and deal activities undertaken by Salesforce, Inc. enhancing awareness of the company's business trends, growth perspectives, and more.

Key Highlights

Salesforce, Inc. provides Customer Relationship Management (CRM) technology that connects companies and customers globally. The company's services include tools for sales to store data, track leads and progress, forecast opportunities, gain insights through analytics and AI, and deliver quotes, contracts, and invoices. Their customer support service allows companies to provide reliable and highly personalized support at scale. Additionally, Salesforce offers a flexible platform for building business workflows and apps, an online learning platform for acquiring in-demand Salesforce skills, and Slack, an intelligent productivity platform.Salesforce's marketing services help companies plan, personalize, automate, and optimize customer journeys, connecting interactions and products. Their commerce services enhance shopping experiences across various touchpoints like mobile, web, social, and stores, with click-to-code tools for building and deploying solutions. The company's analytics offering includes Tableau, an end-to-end solution for various enterprise use cases, and intelligent analytics with AI models to spot trends, predict outcomes, create summaries, provide timely recommendations, and take action from any device. Integration services, such as MuleSoft, provide building blocks for delivering end-to-end and connected experiences.Moreover, Salesforce provides a data cloud, a hyperscale data engine native to Salesforce; vertical services tailored to industries like financial services, healthcare, life sciences, manufacturing, automotive, and government; and a Salesforce starter for small and medium-sized businesses. Founded in 1999, Salesforce, Inc. is headquartered in San Francisco, California.

Salesforce, Inc. in the News:-

2025-07-21 - Agentforce Boosts Salesforce Partner Support, Handling Over 19,000 Requests Since Inception
2025-07-16 - Agentforce Cuts Sales Quoting Time by 75%, Dramatically Reduces Manual Work for Reps
2025-07-16 - 1 Million Support Requests Handled by Agentforce, and We re Just Getting Started
2025-07-15 - Salesforce Tops Best Places to Work for Disability Inclusion List for Seventh Time
2025-07-09 - Salesforce Appoints Amy Chang and David B. Kirk to its Board of Directors

Scope

  • Tactical Analysis:- Various strategic frameworks to gain insights into a company's competitive position and operational environment. These analytical tools assist in identifying competitive advantages, potential risks, and areas for improvement and efficiency, enabling companies to make informed tactical decisions.
  • Business Strategy:- Contributes to shaping the company's overall direction, goals, and decision-making processes, ensuring long-term success and alignment with stakeholder expectations.
  • Financial Position:- Provide valuable information on the financial performance and investor sentiment surrounding the company. Indicating the level of confidence and expectations in the company's future prospects. These components collectively contribute to understanding the financial health and market perception of the company.
  • Company Fundamentals:- These fundamentals offer valuable insights into the company's history, operations, leadership, and geographical presence, aiding in a comprehensive understanding of the organization.
  • Competitive Landscape:- An identification of the company's main competitors, providing insights into the competitive landscape it operates in.
Reasons to Buy
  • Comprehensive Understanding of the Salesforce, Inc.'s internal and external factors through SWOT analysis, PESTLE analysis, Financial Analysis, and Competitors Benchmarking.
  • Strive Strategic Decision Making with various analyses and identifying potential customers and suppliers.
  • Mitigate Risk with help of thorough analysis of internal and external factors. Furthermore, develop strategies and contingency plans to address these challenges and minimize their impact on business operations.
  • Competitive Benchmarking will help to gain a competitive advantage by understanding industry trends, customer preferences, and best practices.
  • Financial Performance Evaluation provides crucial insights into key financial ratios and trends, supporting better financial decision-making and resource allocation.
  • Valuable insights from the report enable investors and partners to make informed decisions regarding potential Collaborations, Investments, or Partnerships with the company.
Additionally, available deep-dive analysis on the company Salesforce, Inc.:
  • Salesforce, Inc. Value Chain Analysis
  • Salesforce, Inc. Porter's Five Forces Analysis
  • Salesforce, Inc. VRIO Analysis
  • Salesforce, Inc. BCG Analysis
  • Salesforce, Inc. Segmentation, Targeting and Positioning (STP) Analysis
  • Salesforce, Inc. Ansoff Matrix Analysis


Table of Contents
Tables
Charts
Salesforce, Inc.-Key Company Facts
Salesforce, Inc.- Company Description
Salesforce, Inc.- Top Executives
Salesforce, Inc.- Top Executives Biographies
Salesforce, Inc.- Head Office & Locations
Head Office - Country
Key Subsidiaries
Salesforce, Inc.- Products and Services
Products
Services
Salesforce, Inc.- Historic Events
Salesforce, Inc.–Company’s Management Discussion
Salesforce, Inc.–Company’s Mission and Vision
Mission
Vision
Salesforce, Inc.- Corporate Strategy
Salesforce, Inc.- Business Description
CRM Solutions
Platform and Other
Data Cloud
Customer 360
Salesforce, Inc.- ESG Spotlight
Environment
Social
Corporate Governance
Salesforce, Inc.- SWOT Analysis
Overview
Strengths
Weaknesses
Opportunities
Threats
Salesforce, Inc.– PESTLE Analysis
Overview
Political Factors
Economic Factors
Social Factors
Technological Factors
Legal Factors
Environmental Factors
Salesforce, Inc.- Financial Deep Dive
Share Price Trend - Jan-2024to Jul-2025 (Average Share Closing Price)
Profit and Loss Statement
Balance Sheet
Cash Flow Statement
Key Financial Ratio Analysis
Salesforce, Inc.- Ratio Charts
Activity Ratio Charts
Growth Ratios Charts
Leverage Ratio Charts
Liquidity Ratio Charts
Profitability Ratio Charts
Competing Players
Snapshot of Competing Players
Adobe Inc
Key Company Facts
Company Description
Microsoft Corporation
Key Company Facts
Company Description
Oracle Corporation
Key Company Facts
Company Description
ServiceNow Inc
Key Company Facts
Company Description
Zoho Corporation Pvt Ltd
Key Company Facts
Company Description
Salesforce, Inc. - In the News
21-Jul-2025 -Agentforce Boosts Salesforce Partner Support, Handling Over 19,000 Requests Since Inception
16-Jul-2025 -Agentforce Cuts Sales Quoting Time by 75%, Dramatically Reduces Manual Work for Reps
16-Jul-2025 -1 Million Support Requests Handled by Agentforce, and We’re Just Getting Started
15-Jul-2025 -Salesforce Tops “Best Places to Work for Disability Inclusion” List for Seventh Time
09-Jul-2025 -Salesforce Appoints Amy Chang and David B. Kirk to its Board of Directors
27-Mar-2025 -UFL Leverages Salesforce's Agentforce To Provide World Class Service
11-Mar-2025 -Salesforce Named to World’s Most Ethical Companies List for 16th Year
03-Mar-2025 -Revolutionary AI-Powered Autonomous Agent Enhances Student Engagement and Streamlines Operations
27-Feb-2025 -Leading Companies of All Sizes and Industries are Transforming to Become Agentforce Companies
25-Feb-2025 -Achieving a Trusted Agentic AI Ecosystem: Salesforce Report Offers a Roadmap
10-Feb-2025 -Salesforce Announces $500M Investment in Saudi Arabia to Drive AI Innovation and Growth
10-Feb-2025 -Salesforce Joins Technology and Academic Leaders to Unveil AI Energy Score Measuring AI Model Efficiency
05-Feb-2025 -Salesforce Appoints Robin Washington as President and Chief Operating and Financial Officer
12-Jun-2024 -Autodesk Enhances Agents’ Workflow Using Salesforce Einstein 1
11-Jun-2024 -Capabilities Bring Unified Data, Relevant AI Insights to Consumer Goods Planning and Execution
11-Jun-2024 -New Salesforce Capabilities Bring Unified Data, Relevant AI Insights to Consumer Goods Planning and Execution
07-Jun-2024 -Salesforce Automotive Cloud Supercharges Sony Honda Mobility Relationships with Real-Time Customer Data and Insights
06-Jun-2024 -Salesforce Announces General Availability of Data Cloud Vector Database, Unleashing the Power of Unstructured Data and Generative AI to Transform Customer Experiences
Salesforce, Inc.- Key Deals
24-Feb-2025 - Salesforce and Google Bring Gemini to Agentforce, Enable More Customer Choice in Major Partnership Expansion
24-Sep-2024 - Salesforce Signs Definitive Agreement to Acquire Zoomin
17-Sep-2024 - Salesforce and NVIDIA Forge Strategic Collaboration to Advance AI Agent Innovation
05-Sep-2024 - Salesforce Signs Definitive Agreement to Acquire Own Company
03-Sep-2024 - Salesforce Signs Definitive Agreement to Acquire Tenyx
01-Aug-2024 - Salesforce Signs Definitive Agreement to Acquire PredictSpring
24-Jul-2024 - Salesforce and Workday Form Strategic Partnership, Unveil New AI Employee Service Agent
06-Jun-2024 - Slalom and Salesforce expand partnership to unleash the power of data for customers’ AI transformation
Appendix
Definitions
SWOT Analysis
PESTLE Analysis
Value Chain Analysis
ESG Spotlight
Financial Deep Dive
Financial Ratios-
Activity Ratios
Growth Ratios
Leverage Ratios
Liquidity Ratios
Market Ratios
Profitability Ratios
Research Methodology
Disclaimer
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