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Patient Intake Software Global Market Insights 2025, Analysis and Forecast to 2030, by Market Participants, Regions, Technology, Application, Product Type

Publisher Prof-Research
Published Nov 08, 2025
Length 100 Pages
SKU # PROF20540128

Description

Patient Intake Software Market Summary

The Patient Intake Software market is a pivotal front-door digitization layer in healthcare delivery, streamlining pre-visit data collection, consent management, insurance verification, and clinical history capture through intuitive mobile forms, kiosks, and portal integrations that reduce administrative burden by 50-70%. These platforms fuse HIPAA-compliant workflows, AI-driven form pre-filling from EHR data, real-time eligibility checks via payer APIs, and multilingual support to accelerate check-in from 15 minutes to under 3, while feeding clean data into revenue cycle and population health systems. Characterized by their omnichannel accessibility—SMS links, QR codes, bedside tablets—zero-trust encryption, and seamless embedding into EHR patient portals, patient intake solutions transform waiting rooms into productive pre-care touchpoints. Their strategic value lies in cutting no-show rates by 30%, boosting staff productivity, and enabling risk-based triage before the patient arrives. The market thrives on the shift to value-based care, the explosion of telehealth onboarding, and the convergence of intake with remote patient monitoring enrollment. The global Patient Intake Software market is estimated to reach a valuation of approximately USD 1.0–3.0 billion in 2025, with compound annual growth rates projected in the range of 10.0%–20.0% through 2030. Growth is propelled by the mainstream adoption of AI chat-based intake, the rise of contactless kiosks with facial recognition check-in, and the integration of social determinants screening into standard forms.

Application Analysis and Market Segmentation

Hospitals Applications

Hospitals deploy enterprise-grade intake software across EDs, outpatient centers, and inpatient pre-admission, with features like bed board integration, surgical consent bundling, and real-time capacity alerts triggered by completed forms. These systems support complex workflows—multi-visit packets, family proxy access, and integration with RTLS for wayfinding post-check-in. This segment is expected to grow at 11%–19% annually, driven by throughput optimization, CMS interoperability rules, and the need for surge-ready digital front doors during public health events. Trends include generative AI for dynamic consent translation in 100+ languages, voice-to-form dictation in waiting areas, and predictive no-show scoring that auto-schedules replacements. As hospitals consolidate, platforms are evolving to support system-wide patient matching via biometric palm-vein linkage, ensuring one record across affiliates while enabling virtual waiting rooms with live queue updates via app.

Clinics Applications

Clinics—primary care, specialty, and urgent care—leverage lightweight, mobile-first intake with one-click insurance photo upload, symptom checkers, and integrated telehealth queuing. These solutions prioritize speed and patient engagement with gamified health literacy modules. Projected to grow at 12%–21% annually, fueled by independent practice survival, direct-to-consumer models, and the rise of retail health. Key developments encompass AI triaging that routes high-acuity patients to EDs pre-arrival, embedded copay estimation with payment plans, and trends toward zero-data-entry via wearable sync for vitals. As concierge medicine expands, platforms are incorporating premium intake tiers with white-glove virtual assistants and home phlebotomy scheduling bundled into the flow.

Deployment Mode Analysis

Cloud-Based Deployment Mode

Cloud-based intake dominates with instant scalability, automatic HIPAA updates, and seamless payer API connectivity. This mode is anticipated to grow at 12%–20% annually, led by SaaS economics and multi-practice franchises. Trends include serverless form rendering and edge-cached eligibility checks.

On-Premises Deployment Mode

On-premises ensures ultra-secure handling of PHI in academic medical centers and government facilities. Growth at 8%–15% annually via perpetual licenses with air-gapped options.

Regional Market Distribution and Geographic Trends

Asia-Pacific: 12%–21% growth annually, led by India’s Ayushman Bharat digital health IDs and China’s internet hospital pre-registration. Japan focuses on elderly-friendly large-font kiosks.

North America: 11%–18% growth, with U.S. CARES Act telehealth intake and Canadian provincial portal unification. Trends emphasize social needs screening.

Europe: 10%–17% growth, driven by NHS App integration in UK and German ePA pre-filling.

Latin America: 11%–19% growth, with Brazil’s SUS digital triage and Mexico’s IMSS online appointments.

Middle East & Africa: 10%–18% growth, led by UAE’s Malaffi patient portal and South Africa’s MomConnect SMS intake.

Key Market Players and Competitive Landscape

Phreesia – 70M+ annual visits, $200M+ ARR, kiosk-to-payment full cycle with ads.

Solutionreach – 100K+ providers, SMS intake with reputation management.

NextPatient – MeMD telehealth intake leader.

Kiosk Group – Hardware-software bundles.

IntakeQ – 50K+ forms, HIPAA booking.

Jotform Healthcare – Drag-and-drop with e-signature.

Formstack – No-code workflows.

Athenahealth – athenaOne portal with intake.

Epic MyChart – 300M+ records, pre-visit in app.

Cerner Patient Portal – Oracle Health integration.

Allscripts FollowMyHealth – Universal patient engagement.

eClinicalWorks – Healow app intake.

AdvancedMD – Rhythm platform.

Luma Health – AI conversational intake.

Zocdoc – Marketplace with instant booking forms.

Industry Value Chain Analysis

The Patient Intake Software value chain is flow-centric, spanning pre-arrival to care start, with value concentrated in accuracy and speed.

Raw Materials and Upstream Supply

EHR APIs, payer eligibility feeds, NLP models. Cloud hosts ensure HIPAA BAA.

Production and Processing

Form logic, pre-fill, risk scoring. Quality assurance achieves 99.9% data completeness.

Distribution and Logistics

SMS gateways, kiosk firmware, portal embeds. Global logistics prioritize local language packs.

Downstream Processing and Application Integration

Hospitals: Bed board triggers.

Clinics: Telehealth queue.

Integration enables closed-loop from form to chart.

End-User Industries

Health systems extract peak ROI via 20-40% faster rooming.

Market Opportunities and Challenges

Opportunities

CMS interoperability mandates create greenfield for payer sync. AI conversational intake cuts abandonment 50%. SME retail clinics open volume SaaS. Remote monitoring enrollment via intake unlocks RPM revenue. Partnerships with Epic, Cerner, and Walgreens accelerate ecosystem scale.

Challenges

Digital literacy gaps risk equity in access. Payer API downtime disrupts eligibility. Form fatigue from over-surveying erodes completion. Legacy EHR integration delays ROI. Balancing rich data collection with patient burden remains the core experience-compliance tension.

Table of Contents

100 Pages
Chapter 1 Executive Summary
Chapter 2 Abbreviation and Acronyms
Chapter 3 Preface
3.1 Research Scope
3.2 Research Sources
3.2.1 Data Sources
3.2.2 Assumptions
3.3 Research Method
Chapter Four Market Landscape
4.1 Market Overview
4.2 Classification/Types
4.3 Application/End Users
Chapter 5 Market Trend Analysis
5.1 Introduction
5.2 Drivers
5.3 Restraints
5.4 Opportunities
5.5 Threats
Chapter 6 Industry Chain Analysis
6.1 Upstream/Suppliers Analysis
6.2 Patient Intake Software Analysis
6.2.1 Technology Analysis
6.2.2 Cost Analysis
6.2.3 Market Channel Analysis
6.3 Downstream Buyers/End Users
Chapter 7 Latest Market Dynamics
7.1 Latest News
7.2 Merger and Acquisition
7.3 Planned/Future Project
7.4 Policy Dynamics
Chapter 8 Historical and Forecast Patient Intake Software Market in North America (2020-2030)
8.1 Patient Intake Software Market Size
8.2 Patient Intake Software Market by End Use
8.3 Competition by Players/Suppliers
8.4 Patient Intake Software Market Size by Type
8.5 Key Countries Analysis
8.5.1 United States
8.5.2 Canada
9.5.3 Mexico
Chapter 9 Historical and Forecast Patient Intake Software Market in South America (2020-2030)
9.1 Patient Intake Software Market Size
9.2 Patient Intake Software Market by End Use
9.3 Competition by Players/Suppliers
9.4 Patient Intake Software Market Size by Type
9.5 Key Countries Analysis
Chapter 10 Historical and Forecast Patient Intake Software Market in Asia & Pacific (2020-2030)
10.1 Patient Intake Software Market Size
10.2 Patient Intake Software Market by End Use
10.3 Competition by Players/Suppliers
10.4 Patient Intake Software Market Size by Type
10.5 Key Countries Analysis
10.5.1 China
10.5.2 India
10.5.3 Japan
10.5.4 South Korea
10.5.5 Southest Asia
10.5.6 Australia & New Zealand
Chapter 11 Historical and Forecast Patient Intake Software Market in Europe (2020-2030)
11.1 Patient Intake Software Market Size
11.2 Patient Intake Software Market by End Use
11.3 Competition by Players/Suppliers
11.4 Patient Intake Software Market Size by Type
11.5 Key Countries Analysis
11.5.1 Germany
11.5.2 France
11.5.3 United Kingdom
11.5.4 Italy
11.5.5 Spain
11.5.6 Belgium
11.5.7 Netherlands
11.5.8 Austria
11.5.9 Poland
11.5.10 Northern Europe
Chapter 12 Historical and Forecast Patient Intake Software Market in MEA (2020-2030)
12.1 Patient Intake Software Market Size
12.2 Patient Intake Software Market by End Use
12.3 Competition by Players/Suppliers
12.4 Patient Intake Software Market Size by Type
12.5 Key Countries Analysis
Chapter 13 Summary For Global Patient Intake Software Market (2020-2025)
13.1 Patient Intake Software Market Size
13.2 Patient Intake Software Market by End Use
13.3 Competition by Players/Suppliers
13.4 Patient Intake Software Market Size by Type
Chapter 14 Global Patient Intake Software Market Forecast (2025-2030)
14.1 Patient Intake Software Market Size Forecast
14.2 Patient Intake Software Application Forecast
14.3 Competition by Players/Suppliers
14.4 Patient Intake Software Type Forecast
Chapter 15 Analysis of Global Key Vendors
15.1 Phreesia
15.1.1 Company Profile
15.1.2 Main Business and Patient Intake Software Information
15.1.3 SWOT Analysis of Phreesia
15.1.4 Phreesia Patient Intake Software Revenue, Gross Margin and Market Share (2020-2025)
15.2 Solutionreach
15.2.1 Company Profile
15.2.2 Main Business and Patient Intake Software Information
15.2.3 SWOT Analysis of Solutionreach
15.2.4 Solutionreach Patient Intake Software Revenue, Gross Margin and Market Share (2020-2025)
15.3 NextPatient
15.3.1 Company Profile
15.3.2 Main Business and Patient Intake Software Information
15.3.3 SWOT Analysis of NextPatient
15.3.4 NextPatient Patient Intake Software Revenue, Gross Margin and Market Share (2020-2025)
15.4 Kiosk Group
15.4.1 Company Profile
15.4.2 Main Business and Patient Intake Software Information
15.4.3 SWOT Analysis of Kiosk Group
15.4.4 Kiosk Group Patient Intake Software Revenue, Gross Margin and Market Share (2020-2025)
15.5 IntakeQ
15.5.1 Company Profile
15.5.2 Main Business and Patient Intake Software Information
15.5.3 SWOT Analysis of IntakeQ
15.5.4 IntakeQ Patient Intake Software Revenue, Gross Margin and Market Share (2020-2025)
15.6 Jotform Healthcare
15.6.1 Company Profile
15.6.2 Main Business and Patient Intake Software Information
15.6.3 SWOT Analysis of Jotform Healthcare
15.6.4 Jotform Healthcare Patient Intake Software Revenue, Gross Margin and Market Share (2020-2025)
15.7 Formstack
15.7.1 Company Profile
15.7.2 Main Business and Patient Intake Software Information
15.7.3 SWOT Analysis of Formstack
15.7.4 Formstack Patient Intake Software Revenue, Gross Margin and Market Share (2020-2025)
15.8 Athenahealth
15.8.1 Company Profile
15.8.2 Main Business and Patient Intake Software Information
15.8.3 SWOT Analysis of Athenahealth
15.8.4 Athenahealth Patient Intake Software Revenue, Gross Margin and Market Share (2020-2025)
15.9 Epic MyChart
15.9.1 Company Profile
15.9.2 Main Business and Patient Intake Software Information
15.9.3 SWOT Analysis of Epic MyChart
15.9.4 Epic MyChart Patient Intake Software Revenue, Gross Margin and Market Share (2020-2025)
15.10 Cerner Patient Portal
15.10.1 Company Profile
15.10.2 Main Business and Patient Intake Software Information
15.10.3 SWOT Analysis of Cerner Patient Portal
15.10.4 Cerner Patient Portal Patient Intake Software Revenue, Gross Margin and Market Share (2020-2025)
Please ask for sample pages for full companies list
Tables and Figures
Table Abbreviation and Acronyms
Table Research Scope of Patient Intake Software Report
Table Data Sources of Patient Intake Software Report
Table Major Assumptions of Patient Intake Software Report
Figure Market Size Estimated Method
Figure Major Forecasting Factors
Figure Patient Intake Software Picture
Table Patient Intake Software Classification
Table Patient Intake Software Applications
Table Drivers of Patient Intake Software Market
Table Restraints of Patient Intake Software Market
Table Opportunities of Patient Intake Software Market
Table Threats of Patient Intake Software Market
Table COVID-19 Impact for Patient Intake Software Market
Table Raw Materials Suppliers
Table Different Production Methods of Patient Intake Software
Table Cost Structure Analysis of Patient Intake Software
Table Key End Users
Table Latest News of Patient Intake Software Market
Table Merger and Acquisition
Table Planned/Future Project of Patient Intake Software Market
Table Policy of Patient Intake Software Market
Table 2020-2030 North America Patient Intake Software Market Size
Figure 2020-2030 North America Patient Intake Software Market Size and CAGR
Table 2020-2030 North America Patient Intake Software Market Size by Application
Table 2020-2025 North America Patient Intake Software Key Players Revenue
Table 2020-2025 North America Patient Intake Software Key Players Market Share
Table 2020-2030 North America Patient Intake Software Market Size by Type
Table 2020-2030 United States Patient Intake Software Market Size
Table 2020-2030 Canada Patient Intake Software Market Size
Table 2020-2030 Mexico Patient Intake Software Market Size
Table 2020-2030 South America Patient Intake Software Market Size
Figure 2020-2030 South America Patient Intake Software Market Size and CAGR
Table 2020-2030 South America Patient Intake Software Market Size by Application
Table 2020-2025 South America Patient Intake Software Key Players Revenue
Table 2020-2025 South America Patient Intake Software Key Players Market Share
Table 2020-2030 South America Patient Intake Software Market Size by Type
Table 2020-2030 Asia & Pacific Patient Intake Software Market Size
Figure 2020-2030 Asia & Pacific Patient Intake Software Market Size and CAGR
Table 2020-2030 Asia & Pacific Patient Intake Software Market Size by Application
Table 2020-2025 Asia & Pacific Patient Intake Software Key Players Revenue
Table 2020-2025 Asia & Pacific Patient Intake Software Key Players Market Share
Table 2020-2030 Asia & Pacific Patient Intake Software Market Size by Type
Table 2020-2030 China Patient Intake Software Market Size
Table 2020-2030 India Patient Intake Software Market Size
Table 2020-2030 Japan Patient Intake Software Market Size
Table 2020-2030 South Korea Patient Intake Software Market Size
Table 2020-2030 Southeast Asia Patient Intake Software Market Size
Table 2020-2030 Australia & New Zealand Patient Intake Software Market Size
Table 2020-2030 Europe Patient Intake Software Market Size
Figure 2020-2030 Europe Patient Intake Software Market Size and CAGR
Table 2020-2030 Europe Patient Intake Software Market Size by Application
Table 2020-2025 Europe Patient Intake Software Key Players Revenue
Table 2020-2025 Europe Patient Intake Software Key Players Market Share
Table 2020-2030 Europe Patient Intake Software Market Size by Type
Table 2020-2030 Germany Patient Intake Software Market Size
Table 2020-2030 France Patient Intake Software Market Size
Table 2020-2030 United Kingdom Patient Intake Software Market Size
Table 2020-2030 Italy Patient Intake Software Market Size
Table 2020-2030 Spain Patient Intake Software Market Size
Table 2020-2030 Belgium Patient Intake Software Market Size
Table 2020-2030 Netherlands Patient Intake Software Market Size
Table 2020-2030 Austria Patient Intake Software Market Size
Table 2020-2030 Poland Patient Intake Software Market Size
Table 2020-2030 Northern Europe Patient Intake Software Market Size
Table 2020-2030 MEA Patient Intake Software Market Size
Figure 2020-2030 MEA Patient Intake Software Market Size and CAGR
Table 2020-2030 MEA Patient Intake Software Market Size by Application
Table 2020-2025 MEA Patient Intake Software Key Players Revenue
Table 2020-2025 MEA Patient Intake Software Key Players Market Share
Table 2020-2030 MEA Patient Intake Software Market Size by Type
Table 2020-2025 Global Patient Intake Software Market Size by Region
Table 2020-2025 Global Patient Intake Software Market Size Share by Region
Table 2020-2025 Global Patient Intake Software Market Size by Application
Table 2020-2025 Global Patient Intake Software Market Share by Application
Table 2020-2025 Global Patient Intake Software Key Vendors Revenue
Figure 2020-2025 Global Patient Intake Software Market Size and Growth Rate
Table 2020-2025 Global Patient Intake Software Key Vendors Market Share
Table 2020-2025 Global Patient Intake Software Market Size by Type
Table 2020-2025 Global Patient Intake Software Market Share by Type
Table 2025-2030 Global Patient Intake Software Market Size by Region
Table 2025-2030 Global Patient Intake Software Market Size Share by Region
Table 2025-2030 Global Patient Intake Software Market Size by Application
Table 2025-2030 Global Patient Intake Software Market Share by Application
Table 2025-2030 Global Patient Intake Software Key Vendors Revenue
Figure 2025-2030 Global Patient Intake Software Market Size and Growth Rate
Table 2025-2030 Global Patient Intake Software Key Vendors Market Share
Table 2025-2030 Global Patient Intake Software Market Size by Type
Table 2025-2030 Patient Intake Software Global Market Share by Type
Table Phreesia Information
Table SWOT Analysis of Phreesia
Table 2020-2025 Phreesia Patient Intake Software Revenue Gross Profit Margin
Figure 2020-2025 Phreesia Patient Intake Software Revenue and Growth Rate
Figure 2020-2025 Phreesia Patient Intake Software Market Share
Table Solutionreach Information
Table SWOT Analysis of Solutionreach
Table 2020-2025 Solutionreach Patient Intake Software Revenue Gross Profit Margin
Figure 2020-2025 Solutionreach Patient Intake Software Revenue and Growth Rate
Figure 2020-2025 Solutionreach Patient Intake Software Market Share
Table NextPatient Information
Table SWOT Analysis of NextPatient
Table 2020-2025 NextPatient Patient Intake Software Revenue Gross Profit Margin
Figure 2020-2025 NextPatient Patient Intake Software Revenue and Growth Rate
Figure 2020-2025 NextPatient Patient Intake Software Market Share
Table Kiosk Group Information
Table SWOT Analysis of Kiosk Group
Table 2020-2025 Kiosk Group Patient Intake Software Revenue Gross Profit Margin
Figure 2020-2025 Kiosk Group Patient Intake Software Revenue and Growth Rate
Figure 2020-2025 Kiosk Group Patient Intake Software Market Share
Table IntakeQ Information
Table SWOT Analysis of IntakeQ
Table 2020-2025 IntakeQ Patient Intake Software Revenue Gross Profit Margin
Figure 2020-2025 IntakeQ Patient Intake Software Revenue and Growth Rate
Figure 2020-2025 IntakeQ Patient Intake Software Market Share
Table Jotform Healthcare Information
Table SWOT Analysis of Jotform Healthcare
Table 2020-2025 Jotform Healthcare Patient Intake Software Revenue Gross Profit Margin
Figure 2020-2025 Jotform Healthcare Patient Intake Software Revenue and Growth Rate
Figure 2020-2025 Jotform Healthcare Patient Intake Software Market Share
Table Formstack Information
Table SWOT Analysis of Formstack
Table 2020-2025 Formstack Patient Intake Software Revenue Gross Profit Margin
Figure 2020-2025 Formstack Patient Intake Software Revenue and Growth Rate
Figure 2020-2025 Formstack Patient Intake Software Market Share
Table Athenahealth Information
Table SWOT Analysis of Athenahealth
Table 2020-2025 Athenahealth Patient Intake Software Revenue Gross Profit Margin
Figure 2020-2025 Athenahealth Patient Intake Software Revenue and Growth Rate
Figure 2020-2025 Athenahealth Patient Intake Software Market Share
Table Epic MyChart Information
Table SWOT Analysis of Epic MyChart
Table 2020-2025 Epic MyChart Patient Intake Software Revenue Gross Profit Margin
Figure 2020-2025 Epic MyChart Patient Intake Software Revenue and Growth Rate
Figure 2020-2025 Epic MyChart Patient Intake Software Market Share
Table Cerner Patient Portal Information
Table SWOT Analysis of Cerner Patient Portal
Table 2020-2025 Cerner Patient Portal Patient Intake Software Revenue Gross Profit Margin
Figure 2020-2025 Cerner Patient Portal Patient Intake Software Revenue and Growth Rate
Figure 2020-2025 Cerner Patient Portal Patient Intake Software Market Share
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