AI for Sales & Marketing Market Size, Share, Trends, Industry Analysis Report: By Offering, Deployment Mode, Application, Technology (Generative AI and Others), End Use, and Region (North America, Europe, Asia Pacific, Latin America, and Middle East & Afr

The AI for sales & marketing market size is expected to reach USD 735.42 billion by 2034, according to a new study by Polaris Market Research. The report “AI for Sales & Marketing Market Size, Share, Trends, Industry Analysis Report: By Offering, Deployment Mode, Application, Technology (Generative AI and Others), End Use, and Region (North America, Europe, Asia Pacific, Latin America, and Middle East & Africa); Market Forecast, 2025–2034” gives a detailed insight into current market dynamics and provides analysis on future market growth.

AI for sales & marketing refers to the application of artificial intelligence technologies to optimize sales processes, enhance customer interactions, and improve marketing efficiency. One of the trends in AI for sales & marketing market is the integration of AI-powered automation, which streamlines lead management, customer engagement, and campaign execution. Businesses are leveraging AI-driven chatbots, virtual assistants, and CRM automation to reduce manual efforts and enhance productivity. This automation helps sales and marketing teams to focus on strategic decision-making while ensuring seamless and personalized customer interactions. Automation remains a major part of efficiency and business growth in sales and marketing functions as AI continues to evolve.

Another trend shaping the AI for sales & marketing market is the rise of AI-driven predictive analytics, which allows businesses to make data-driven decisions and improve targeting strategies. AI identifies customer preferences, anticipates buying behavior, and enhances lead scoring for optimized sales conversions by analyzing vast datasets. Marketing teams utilize predictive analytics to create hyper-personalized campaigns that resonate with their target audience, improving engagement and brand loyalty. This trend highlights the growing reliance on AI for advanced decision-making, allowing businesses to refine their strategies, allocate resources effectively, and achieve higher return on investment in an increasingly data-driven marketplace.

AI for Sales & Marketing Market Report Highlights

In terms of application, the sales applications segment led the AI for sales & marketing market in 2024. This growth is driven by the widespread adoption of AI-driven tools to enhance sales efficiency, streamline lead management, and improve customer engagement.

Based on technology, the generative AI segment is anticipated to experience the fastest market growth during the forecast period. This growth is fueled by its ability to generate highly personalized content, automate customer interactions, and optimize decision-making processes.

North America accounted for the largest AI for sales & marketing market revenue share in 2024, supported by the presence of leading AI technology providers, high adoption rates of advanced AI solutions, and substantial investments in digital transformation initiatives.

The market in Asia Pacific is projected to grow at the fastest rate during the forecast period. This growth is attributed to the increasing adoption of AI-driven solutions in emerging economies, rapid digitalization, and the expansion of the e-commerce sector.

A few global key market players include Adobe Systems Incorporated; AWS, a trademark of Amazon Technologies, Inc.; Dialpad, Inc.; Gong Inc.; Hootsuite Inc.; HubSpot, Inc.; International Business Machines Corp. (IBM); Microsoft Corporation; NVIDIA Corporation; OpenAI Inc.; Oracle Corporation; SAP SE; and ZOHO Corporation.

Polaris Market Research has segmented the AI for sales & marketing market report on the basis of offering, deployment mode, application, technology, end use, and region:

By Offering Outlook (Revenue, USD Billion, 2020 - 2034)

Sales

Marketing

By Deployment Mode Outlook (Revenue, USD Billion, 2020 - 2034)

On-Premises

Cloud

By Application Outlook (Revenue, USD Billion, 2020 - 2034)

Sales Applications

Marketing Applications

By Technology Outlook (Revenue, USD Billion, 2020 - 2034)

Generative AI

Others

By End Use Outlook (Revenue, USD Billion, 2020 - 2034)

BFSI

Retail & E-Commerce

Technology & Software

Media & Entertainment

Manufacturing

Healthcare & Life Sciences

Education

Telecommunications

Automotive

Travel & Hospitality

Other

By Regional Outlook (Revenue, USD Billion, 2020 - 2034)

North America

• US
• Canada

• Germany
• UK
• France
• Italy
• Spain
• Russia
• Netherlands
• Rest of Europe

• China
• India
• Japan
• South Korea
• Indonesia
• Malaysia
• Vietnam
• Australia
• Rest of Asia Pacific

• Argentina
• Brazil
• Mexico
• Rest of Latin America

• UAE
• Saudi Arabia
• Israel
• South Africa
• Rest of Middle East & Africa