Report cover image

Conversational AI Market in India (2025 – 2030)

Publisher Netscribes (India) Pvt. Ltd.
Published Apr 01, 2025
Length 54 Pages
SKU # NBS20462265

Description

Market insights:

The Conversational AI Market in India involves the development and deployment of AI-driven tools that enable automated, real-time interactions between machines and humans.

In 2024, the Conversational AI market in India was valued at INR 38.10 Bn and is expected to reach INR 152.31 Bn by 2030, expanding at a compound annual growth rate (CAGR) of ~ 26.22% during the 2025 – 2030 period. India's rapidly expanding digital infrastructure, combined with an increasing number of internet users and smartphone penetration, is facilitating the widespread use of Conversational AI.

The rapid evolution of voice assistants, supported by the rise of smart devices like smartphones, speakers, and wearables, is positioning India as a competitive player in the global conversational AI space.

Market drivers:

Banks and fintech firms use AI chatbots, like HDFC Bank's Eva, ICICI Bank's iPal, and Axis Bank's Axis Aha to resolve queries quickly, improving customer satisfaction and support efficiency.

Conversational AI helps detect suspicious transactions, enhancing security through real-time alerts and predictive analytics.

Market trends:

AI integrates text, voice, and visual inputs to enhance user experiences, enabling smoother interactions across chatbots, voice assistants, and smart devices.

Conversational AI is increasingly supporting regional languages, enabling deeper engagement with non-English speakers across banking, e-commerce, and government services.

Table of Contents

54 Pages
Chapter 1: Executive Summary
Chapter 2: Socio-Economic Indicators
Chapter 3: Introduction
3.1. Market definition and structure
Chapter 4: Market Overview
4.1. Conversational AI Market in India – An Overview
4.2. Market Size and Growth Forecast Based on Value (2023 – 2030e)
Chapter 5: Market Influencers
5.1. Market drivers
5.2. Market challenges
Chapter 6: Market Trends
6.1. Key Market Trends
Chapter 7: Government Initiatives
7.1. Favorable Government Initiatives
Chapter 8: Competitive Landscape
8.1. HCL Technologies Limited
Company information
Business description
Products/Services
Key people
Financial snapshot
Key ratios
Key financial performance indicators
Key business segments
Key geographic segments
Note: Financial data and segment-wise data is available only for public companies
8.2. Infosys Limited
8.3. Tata Consultancy Services Limited
8.4. Tech Mahindra Limited
8.5. Wipro Limited
8.6. Jio Haptik Technologies Limited
8.7. Google India Private Limited
8.8. IBM India Private Limited
8.9. Microsoft Corporation (India) Private Limited
8.10. Uniphore Software Systems Private Limited
Chapter 9: Recent Developments
9.1. Key Recent Developments
Chapter 10: Appendix
10.1. About Netscribes
10.2. Research methodology
10.3. Disclaimer

Pricing

Currency Rates
How Do Licenses Work?

How Do Licenses Work?

The primary function of a report license is to define how many people within a company are authorized to use the purchased report. This is separate to how a report might be delivered. Unless specifically identified otherwise, the purchase option is Single User. Below is a helpful description of that license, along with a sampling of others most commonly offered.

  • This license allows only one user to have access to and to use/read the report. It is not one user at a time or one user group; it is an individual who will be reading and utilizing the report.

  • This license allows for the entire purchasing company to read and use the report. This is the license level that would allow for a report to be placed on an internal company shared drive for access by all employees of that direct company. This license does not extend to parent or sister company use.

  • This license is designed to allow an entire department within a company full access to a report. The departmental license is a great option for companies that have more than one location and the department is spread out all over the country/world

  • This license is for companies that have one location where they want the report to be accessible by all employees within that physical location.

  • This is the most flexible of the licensing options. Some publishers will allow you to get a license for a preset number of people (typically 5). These licenses are ideal for small work groups.

License options are at the discretion of each publisher. As such, not all licenses indicated above are available for every product. If you are uncertain of the best license for your needs or would like a license that is not proactively available, please contact us and we will be happy to assist.

Request A Sample
Head shot

Questions or Comments?

Our team has the ability to search within reports to verify it suits your needs. We can also help maximize your budget by finding sections of reports you can purchase.
Chat Now
Contact Us