Category: CRM & Customer Service
CRM & Customer Service market research reports by Mordor Intelligence Inc
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Contact Center Software Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Contact Center Software Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The Contact Center Software Market was valued at USD 20.18 billion in 2020 and is expected to reach USD 44.30 billion by 2026, at a CAGR of 14% over the forecast period 2021 - 2026. The contact center softw ... Read More
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South East Asia CRM Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
South East Asia CRM Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The Southeast Asian Customer Relationship Management (CRM) software market was valued at USD 755.2 million in 2020. It is projected to reach USD 1,751.2 million by 2026, registering a CAGR of 14.91% during 2021 ... Read More
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Customer Experience Management Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Customer Experience Management Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The customer experience management market was valued at USD 10.23 billion in 2020 and is expected to reach USD 27.13 billion by 2026 and grow at a CAGR of 17.9% over the forecast period (2021-2026). ... Read More
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AI Market in Call Center Applications - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
AI Market in Call Center Applications - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The AI Market in Call Center Applications is anticipated to witness a CAGR of 25.8% over the forecast period 2021 - 2026. AI technology has gained widespread recognition and adoption over the past fe ... Read More
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Global Customer Information System Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Global Customer Information System Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The Customer Information System (CIS) market was valued at USD 927.3 million in 2020. It is projected to reach USD 1955.8 million by 2026, registering a CAGR of 12.3 % during 2021-2026. The outbr ... Read More
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CRM Analytics Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
CRM Analytics Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The CRM analytics market registered a CAGR of 12.8%, over the forecast period (2021-2026). Lead management has been traditionally managed by the company’s sales team with the help of customer relation management (CRM ... Read More
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Global Enterprise Resource Planning Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Global Enterprise Resource Planning Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The global enterprise resource planning market was valued at 39.11 billion in 2020, and it is expected to reach USD 61.97 billion by 2026, registering a CAGR of 7.52% during the forecast period, ... Read More
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Contact Center Transformation Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Contact Center Transformation Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The global contact center transformation market (henceforth, referred to as the market studied) was valued at USD 23.83 billion in 2019, and it is expected to reach USD 88.52 billion by 2027, register ... Read More
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Cloud-based Contact Center Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Cloud-based Contact Center Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The cloud-based contact center market was valued at USD 16106.5 million in 2020, and it is expected to reach USD 51830.73 million by 2026, at a CAGR of 21.8% over the forecast period (2021 - 2026). Legac ... Read More
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