
IT Services Global Industry Guide 2019-2028
Description
IT Services Global Industry Guide 2019-2028
Summary
Global IT Services industry profile provides top-line qualitative and quantitative summary information including: industry size (value , and forecast to 2028). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the industry.
Key Highlights
- The IT services market involves the design, development, implementation, management, and support of information technology systems and applications for organizations. Market values include revenues generated from (a) signed deals that remain under contract and (b) new contracts signed within that calendar year.
- The market is segmented into BPO services, application services, and infrastructure services.
- The BPO services segment includes customer relationship management (CRM), finance and accounting, human resources, knowledge process outsourcing, and procurement and supply chain.
- The application services segment covers application development, application management, and application performance monitoring.
- The infrastructure services segment includes cloud computing, data center & hosting services, IT management, managed security services, and storage services.
- All market data and forecasts are adjusted for inflation and all currency conversions used in the creation of this report have been calculated using yearly annual average exchange rates.
- The global IT services industry registered revenues of $1,612.2 billion in 2023, representing a compound annual growth rate (CAGR) of 8.2% between 2018 and 2023.
- The infrastructure services segment accounted for the industry's largest proportion in 2023, with total revenues of $1,014.7 billion, equivalent to 62.9% of the industry's overall value.
- The industry growth is being driven by growing digitalization and technological adoption by businesses.
- Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the global it services industry
- Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the global it services industry
- Leading company profiles reveal details of key it services industry players’ global operations and financial performance
- Add weight to presentations and pitches by understanding the future growth prospects of the global it services industry with five year forecasts
- What was the size of the global it services industry by value in 2023?
- What will be the size of the global it services industry in 2028?
- What factors are affecting the strength of competition in the global it services industry?
- How has the industry performed over the last five years?
- What are the main segments that make up the global it services industry?
Table of Contents
344 Pages
- 1 EXECUTIVE SUMMARY
- 1.1. Market value
- 1.2. Market value forecast
- 1.3. Category segmentation
- 1.4. Geography segmentation
- 1.5. Competitive landscape
- 2 Introduction
- 2.1. What is this report about?
- 2.2. Who is the target reader?
- 2.3. How to use this report
- 2.4. Definitions
- 3 Global IT Services
- 3.1. Market Overview
- 3.2. Market Data
- 3.3. Market Segmentation
- 3.4. Market outlook
- 3.5. Five forces analysis
- 4 Macroeconomic Indicators
- 4.1. Country data
- 5 IT Services in Asia-Pacific
- 5.1. Market Overview
- 5.2. Market Data
- 5.3. Market Segmentation
- 5.4. Market outlook
- 5.5. Five forces analysis
- 6 IT Services in Europe
- 6.1. Market Overview
- 6.2. Market Data
- 6.3. Market Segmentation
- 6.4. Market outlook
- 6.5. Five forces analysis
- 7 Macroeconomic Indicators
- 7.1. Country data
- 8 IT Services in France
- 8.1. Market Overview
- 8.2. Market Data
- 8.3. Market Segmentation
- 8.4. Market outlook
- 8.5. Five forces analysis
- 9 Macroeconomic Indicators
- 9.1. Country data
- 10 IT Services in Germany
- 10.1. Market Overview
- 10.2. Market Data
- 10.3. Market Segmentation
- 10.4. Market outlook
- 10.5. Five forces analysis
- 11 Macroeconomic Indicators
- 11.1. Country data
- 12 IT Services in Italy
- 12.1. Market Overview
- 12.2. Market Data
- 12.3. Market Segmentation
- 12.4. Market outlook
- 12.5. Five forces analysis
- 13 Macroeconomic Indicators
- 13.1. Country data
- 14 IT Services in Japan
- 14.1. Market Overview
- 14.2. Market Data
- 14.3. Market Segmentation
- 14.4. Market outlook
- 14.5. Five forces analysis
- 15 Macroeconomic Indicators
- 15.1. Country data
- 16 IT Services in Australia
- 16.1. Market Overview
- 16.2. Market Data
- 16.3. Market Segmentation
- 16.4. Market outlook
- 16.5. Five forces analysis
- 17 Macroeconomic Indicators
- 17.1. Country data
- 18 IT Services in Canada
- 18.1. Market Overview
- 18.2. Market Data
- 18.3. Market Segmentation
- 18.4. Market outlook
- 18.5. Five forces analysis
- 19 Macroeconomic Indicators
- 19.1. Country data
- 20 IT Services in China
- 20.1. Market Overview
- 20.2. Market Data
- 20.3. Market Segmentation
- 20.4. Market outlook
- 20.5. Five forces analysis
- 21 Macroeconomic Indicators
- 21.1. Country data
- 22 IT Services in The Netherlands
- 22.1. Market Overview
- 22.2. Market Data
- 22.3. Market Segmentation
- 22.4. Market outlook
- 22.5. Five forces analysis
- 23 Macroeconomic Indicators
- 23.1. Country data
- 24 IT Services in Spain
- 24.1. Market Overview
- 24.2. Market Data
- 24.3. Market Segmentation
- 24.4. Market outlook
- 24.5. Five forces analysis
- 25 Macroeconomic Indicators
- 25.1. Country data
- 26 IT Services in The United Kingdom
- 26.1. Market Overview
- 26.2. Market Data
- 26.3. Market Segmentation
- 26.4. Market outlook
- 26.5. Five forces analysis
- 27 Macroeconomic Indicators
- 27.1. Country data
- 28 IT Services in The United States
- 28.1. Market Overview
- 28.2. Market Data
- 28.3. Market Segmentation
- 28.4. Market outlook
- 28.5. Five forces analysis
- 29 Macroeconomic Indicators
- 29.1. Country data
- 30 Company Profiles
- 30.1. International Business Machines Corporation
- 30.2. Capgemini SE
- 30.3. Digital China Holdings Limited
- 30.4. Tata Consultancy Services Limited
- 30.5. HCL Technologies Limited
- 30.6. Wipro Ltd
- 30.7. Accenture plc
- 30.8. Fujitsu Limited
- 30.10. Samsung SDS Co Ltd
- 30.11. BT Group plc
- 30.12. T-Systems International GmbH
- 30.13. NEC Corporation
- 30.14. NTT DATA Group Corporation
- 30.15. Kyndryl Inc
- 30.16. Atos SE
- 30.17. Cognizant Technology Solutions Corp
- 30.18. Infosys Limited
- 30.19. Laboratory of New Information Technologies
- 30.20. Hewlett Packard Enterprise Company
- 31 Appendix
- 31.1. Methodology
- 31.2. About MarketLine
- List of Tables
- Table 1: Global IT services industry value: $ billion, 2018-23
- Table 2: Global IT services industry category segmentation: % share, by value, 2018–2023
- Table 3: Global IT services industry category segmentation: $ billion, 2018-2023
- Table 4: Global IT services industry geography segmentation: $ billion, 2023
- Table 5: Global IT services industry value forecast: $ billion, 2023–28
- Table 6: Global size of population (million), 2019–23
- Table 7: Global gdp (constant 2005 prices, $ billion), 2019–23
- Table 8: Global gdp (current prices, $ billion), 2019–23
- Table 9: Global inflation, 2019–23
- Table 10: Global consumer price index (absolute), 2019–23
- Table 11: Global exchange rate, 2019–23
- Table 12: Asia-Pacific IT services industry value: $ billion, 2018-23
- Table 13: Asia–Pacific IT services industry category segmentation: % share, by value, 2018–2023
- Table 14: Asia-Pacific IT services industry category segmentation: $ billion, 2018-2023
- Table 15: Asia–Pacific IT services industry geography segmentation: $ billion, 2023
- Table 16: Asia-Pacific IT services industry value forecast: $ billion, 2023–28
- Table 17: Europe IT services industry value: $ billion, 2018-23
- Table 18: Europe IT services industry category segmentation: % share, by value, 2018–2023
- Table 19: Europe IT services industry category segmentation: $ billion, 2018-2023
- Table 20: Europe IT services industry geography segmentation: $ billion, 2023
- Table 21: Europe IT services industry value forecast: $ billion, 2023–28
- Table 22: Europe size of population (million), 2019–23
- Table 23: Europe gdp (constant 2005 prices, $ billion), 2019–23
- Table 24: Europe gdp (current prices, $ billion), 2019–23
- Table 25: Europe inflation, 2019–23
- Table 26: Europe consumer price index (absolute), 2019–23
- Table 27: Europe exchange rate, 2019–23
- Table 28: France IT services industry value: $ billion, 2018-23
- Table 29: France IT services industry category segmentation: % share, by value, 2018–2023
- Table 30: France IT services industry category segmentation: $ billion, 2018-2023
- Table 31: France IT services industry geography segmentation: $ billion, 2023
- Table 32: France IT services industry value forecast: $ billion, 2023–28
- Table 33: France size of population (million), 2019–23
- Table 34: France gdp (constant 2005 prices, $ billion), 2019–23
- Table 35: France gdp (current prices, $ billion), 2019–23
- Table 36: France inflation, 2019–23
- Table 37: France consumer price index (absolute), 2019–23
- Table 38: France exchange rate, 2019–23
- Table 39: Germany IT services industry value: $ billion, 2018-23
- Table 40: Germany IT services industry category segmentation: % share, by value, 2018–2023
- Table 41: Germany IT services industry category segmentation: $ billion, 2018-2023
- Table 42: Germany IT services industry geography segmentation: $ billion, 2023
- Table 43: Germany IT services industry value forecast: $ billion, 2023–28
- Table 44: Germany size of population (million), 2019–23
- Table 45: Germany gdp (constant 2005 prices, $ billion), 2019–23
- Table 46: Germany gdp (current prices, $ billion), 2019–23
- Table 47: Germany inflation, 2019–23
- Table 48: Germany consumer price index (absolute), 2019–23
- Table 49: Germany exchange rate, 2019–23
- Table 50: Italy IT services industry value: $ billion, 2018-23
- Table 51: Italy IT services industry category segmentation: % share, by value, 2018–2023
- Table 52: Italy IT services industry category segmentation: $ billion, 2018-2023
- Table 53: Italy IT services industry geography segmentation: $ billion, 2023
- Table 54: Italy IT services industry value forecast: $ billion, 2023–28
- Table 55: Italy size of population (million), 2019–23
- Table 56: Italy gdp (constant 2005 prices, $ billion), 2019–23
- Table 57: Italy gdp (current prices, $ billion), 2019–23
- Table 58: Italy inflation, 2019–23
- Table 59: Italy consumer price index (absolute), 2019–23
- Table 60: Italy exchange rate, 2019–23
- Table 61: Japan IT services industry value: $ billion, 2018-23
- Table 62: Japan IT services industry category segmentation: % share, by value, 2018–2023
- Table 63: Japan IT services industry category segmentation: $ billion, 2018-2023
- Table 64: Japan IT services industry geography segmentation: $ billion, 2023
- Table 65: Japan IT services industry value forecast: $ billion, 2023–28
- Table 66: Japan size of population (million), 2019–23
- Table 67: Japan gdp (constant 2005 prices, $ billion), 2019–23
- Table 68: Japan gdp (current prices, $ billion), 2019–23
- Table 69: Japan inflation, 2019–23
- Table 70: Japan consumer price index (absolute), 2019–23
- Table 71: Japan exchange rate, 2019–23
- Table 72: Australia IT services industry value: $ billion, 2018-23
- Table 73: Australia IT services industry category segmentation: % share, by value, 2018–2023
- Table 74: Australia IT services industry category segmentation: $ billion, 2018-2023
- Table 75: Australia IT services industry geography segmentation: $ billion, 2023
- Table 76: Australia IT services industry value forecast: $ billion, 2023–28
- Table 77: Australia size of population (million), 2019–23
- Table 78: Australia gdp (constant 2005 prices, $ billion), 2019–23
- Table 79: Australia gdp (current prices, $ billion), 2019–23
- Table 80: Australia inflation, 2019–23
- Table 81: Australia consumer price index (absolute), 2019–23
- Table 82: Australia exchange rate, 2019–23
- Table 83: Canada IT services industry value: $ billion, 2018-23
- Table 84: Canada IT services industry category segmentation: % share, by value, 2018–2023
- Table 85: Canada IT services industry category segmentation: $ billion, 2018-2023
- Table 86: Canada IT services industry geography segmentation: $ billion, 2023
- Table 87: Canada IT services industry value forecast: $ billion, 2023–28
- Table 88: Canada size of population (million), 2019–23
- Table 89: Canada gdp (constant 2005 prices, $ billion), 2019–23
- Table 90: Canada gdp (current prices, $ billion), 2019–23
- Table 91: Canada inflation, 2019–23
- Table 92: Canada consumer price index (absolute), 2019–23
- Table 93: Canada exchange rate, 2019–23
- Table 94: China IT services industry value: $ billion, 2018-23
- Table 95: China IT services industry category segmentation: % share, by value, 2018–2023
- Table 96: China IT services industry category segmentation: $ billion, 2018-2023
- Table 97: China IT services industry geography segmentation: $ billion, 2023
- Table 98: China IT services industry value forecast: $ billion, 2023–28
- Table 99: China size of population (million), 2019–23
- Table 100: China gdp (constant 2005 prices, $ billion), 2019–23
- Table 101: China gdp (current prices, $ billion), 2019–23
- Table 102: China inflation, 2019–23
- Table 103: China consumer price index (absolute), 2019–23
- Table 104: China exchange rate, 2019–23
- Table 105: Netherlands IT services industry value: $ billion, 2018-23
- Table 106: Netherlands IT services industry category segmentation: % share, by value, 2018–2023
- Table 107: Netherlands IT services industry category segmentation: $ billion, 2018-2023
- Table 108: Netherlands IT services industry geography segmentation: $ billion, 2023
- Table 109: Netherlands IT services industry value forecast: $ billion, 2023–28
- Table 110: Netherlands size of population (million), 2019–23
- List of Figures
- Figure 1: Global IT services industry value: $ billion, 2018-23
- Figure 2: Global IT services industry category segmentation: $ billion, 2018-2023
- Figure 3: Global IT services industry geography segmentation: % share, by value, 2023
- Figure 4: Global IT services industry value forecast: $ billion, 2023–28
- Figure 5: Forces driving competition in the global IT services industry, 2023
- Figure 6: Drivers of buyer power in the global IT services industry, 2023
- Figure 7: Drivers of supplier power in the global IT services industry, 2023
- Figure 8: Factors influencing the likelihood of new entrants in the global IT services industry, 2023
- Figure 9: Factors influencing the threat of substitutes in the global IT services industry, 2023
- Figure 10: Drivers of degree of rivalry in the global IT services industry, 2023
- Figure 11: Asia-Pacific IT services industry value: $ billion, 2018-23
- Figure 12: Asia-Pacific IT services industry category segmentation: $ billion, 2018-2023
- Figure 13: Asia–Pacific IT services industry geography segmentation: % share, by value, 2023
- Figure 14: Asia-Pacific IT services industry value forecast: $ billion, 2023–28
- Figure 15: Forces driving competition in the IT services industry in Asia-Pacific, 2023
- Figure 16: Drivers of buyer power in the IT services industry in Asia-Pacific, 2023
- Figure 17: Drivers of supplier power in the IT services industry in Asia-Pacific, 2023
- Figure 18: Factors influencing the likelihood of new entrants in the IT services industry in Asia-Pacific, 2023
- Figure 19: Factors influencing the threat of substitutes in the IT services industry in Asia-Pacific, 2023
- Figure 20: Drivers of degree of rivalry in the IT services industry in Asia-Pacific, 2023
- Figure 21: Europe IT services industry value: $ billion, 2018-23
- Figure 22: Europe IT services industry category segmentation: $ billion, 2018-2023
- Figure 23: Europe IT services industry geography segmentation: % share, by value, 2023
- Figure 24: Europe IT services industry value forecast: $ billion, 2023–28
- Figure 25: Forces driving competition in the IT services industry in Europe, 2023
- Figure 26: Drivers of buyer power in the IT services industry in Europe, 2023
- Figure 27: Drivers of supplier power in the IT services industry in Europe, 2023
- Figure 28: Factors influencing the likelihood of new entrants in the IT services industry in Europe, 2023
- Figure 29: Factors influencing the threat of substitutes in the IT services industry in Europe, 2023
- Figure 30: Drivers of degree of rivalry in the IT services industry in Europe, 2023
- Figure 31: France IT services industry value: $ billion, 2018-23
- Figure 32: France IT services industry category segmentation: $ billion, 2018-2023
- Figure 33: France IT services industry geography segmentation: % share, by value, 2023
- Figure 34: France IT services industry value forecast: $ billion, 2023–28
- Figure 35: Forces driving competition in the IT services industry in France, 2023
- Figure 36: Drivers of buyer power in the IT services industry in France, 2023
- Figure 37: Drivers of supplier power in the IT services industry in France, 2023
- Figure 38: Factors influencing the likelihood of new entrants in the IT services industry in France, 2023
- Figure 39: Factors influencing the threat of substitutes in the IT services industry in France, 2023
- Figure 40: Drivers of degree of rivalry in the IT services industry in France, 2023
- Figure 41: Germany IT services industry value: $ billion, 2018-23
- Figure 42: Germany IT services industry category segmentation: $ billion, 2018-2023
- Figure 43: Germany IT services industry geography segmentation: % share, by value, 2023
- Figure 44: Germany IT services industry value forecast: $ billion, 2023–28
- Figure 45: Forces driving competition in the IT services industry in Germany, 2023
- Figure 46: Drivers of buyer power in the IT services industry in Germany, 2023
- Figure 47: Drivers of supplier power in the IT services industry in Germany, 2023
- Figure 48: Factors influencing the likelihood of new entrants in the IT services industry in Germany, 2023
- Figure 49: Factors influencing the threat of substitutes in the IT services industry in Germany, 2023
- Figure 50: Drivers of degree of rivalry in the IT services industry in Germany, 2023
- Figure 51: Italy IT services industry value: $ billion, 2018-23
- Figure 52: Italy IT services industry category segmentation: $ billion, 2018-2023
- Figure 53: Italy IT services industry geography segmentation: % share, by value, 2023
- Figure 54: Italy IT services industry value forecast: $ billion, 2023–28
- Figure 55: Forces driving competition in the IT services industry in Italy, 2023
- Figure 56: Drivers of buyer power in the IT services industry in Italy, 2023
- Figure 57: Drivers of supplier power in the IT services industry in Italy, 2023
- Figure 58: Factors influencing the likelihood of new entrants in the IT services industry in Italy, 2023
- Figure 59: Factors influencing the threat of substitutes in the IT services industry in Italy, 2023
- Figure 60: Drivers of degree of rivalry in the IT services industry in Italy, 2023
- Figure 61: Japan IT services industry value: $ billion, 2018-23
- Figure 62: Japan IT services industry category segmentation: $ billion, 2018-2023
- Figure 63: Japan IT services industry geography segmentation: % share, by value, 2023
- Figure 64: Japan IT services industry value forecast: $ billion, 2023–28
- Figure 65: Forces driving competition in the IT services industry in Japan, 2023
- Figure 66: Drivers of buyer power in the IT services industry in Japan, 2023
- Figure 67: Drivers of supplier power in the IT services industry in Japan, 2023
- Figure 68: Factors influencing the likelihood of new entrants in the IT services industry in Japan, 2023
- Figure 69: Factors influencing the threat of substitutes in the IT services industry in Japan, 2023
- Figure 70: Drivers of degree of rivalry in the IT services industry in Japan, 2023
- Figure 71: Australia IT services industry value: $ billion, 2018-23
- Figure 72: Australia IT services industry category segmentation: $ billion, 2018-2023
- Figure 73: Australia IT services industry geography segmentation: % share, by value, 2023
- Figure 74: Australia IT services industry value forecast: $ billion, 2023–28
- Figure 75: Forces driving competition in the IT services industry in Australia, 2023
- Figure 76: Drivers of buyer power in the IT services industry in Australia, 2023
- Figure 77: Drivers of supplier power in the IT services industry in Australia, 2023
- Figure 78: Factors influencing the likelihood of new entrants in the IT services industry in Australia, 2023
- Figure 79: Factors influencing the threat of substitutes in the IT services industry in Australia, 2023
- Figure 80: Drivers of degree of rivalry in the IT services industry in Australia, 2023
- Figure 81: Canada IT services industry value: $ billion, 2018-23
- Figure 82: Canada IT services industry category segmentation: $ billion, 2018-2023
- Figure 83: Canada IT services industry geography segmentation: % share, by value, 2023
- Figure 84: Canada IT services industry value forecast: $ billion, 2023–28
- Figure 85: Forces driving competition in the IT services industry in Canada, 2023
- Figure 86: Drivers of buyer power in the IT services industry in Canada, 2023
- Figure 87: Drivers of supplier power in the IT services industry in Canada, 2023
- Figure 88: Factors influencing the likelihood of new entrants in the IT services industry in Canada, 2023
- Figure 89: Factors influencing the threat of substitutes in the IT services industry in Canada, 2023
- Figure 90: Drivers of degree of rivalry in the IT services industry in Canada, 2023
- Figure 91: China IT services industry value: $ billion, 2018-23
- Figure 92: China IT services industry category segmentation: $ billion, 2018-2023
- Figure 93: China IT services industry geography segmentation: % share, by value, 2023
- Figure 94: China IT services industry value forecast: $ billion, 2023–28
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