Global Virtual Reference Services Market Growth (Status and Outlook) 2024-2030

The global Virtual Reference Services market size is predicted to grow from US$ 1604 million in 2024 to US$ 2349 million in 2030; it is expected to grow at a CAGR of 6.6% from 2024 to 2030.

Virtual Reference Services (VRS) refer to digital tools and platforms that allow libraries, educational institutions, or information centers to provide real-time or asynchronous reference assistance to users via the internet. These services can be delivered through various online mediums, such as chat, email, instant messaging, or video conferencing.In traditional library services, reference assistance was provided in person. However, VRS enables these services to be accessible remotely, offering users the convenience of accessing library support from anywhere, at any time.



United States market for Virtual Reference Services is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.

China market for Virtual Reference Services is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.

Europe market for Virtual Reference Services is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.

Global key Virtual Reference Services players cover Ex Libris, Springshare (LibAnswers), Zendesk, LibraryH3lp, AskAway, etc. In terms of revenue, the global two largest companies occupied for a share nearly % in 2023.

LPI (LP Information)' newest research report, the “Virtual Reference Services Industry Forecast” looks at past sales and reviews total world Virtual Reference Services sales in 2023, providing a comprehensive analysis by region and market sector of projected Virtual Reference Services sales for 2024 through 2030. With Virtual Reference Services sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Virtual Reference Services industry.

This Insight Report provides a comprehensive analysis of the global Virtual Reference Services landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on Virtual Reference Services portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Virtual Reference Services market.

This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Virtual Reference Services and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Virtual Reference Services.

This report presents a comprehensive overview, market shares, and growth opportunities of Virtual Reference Services market by product type, application, key players and key regions and countries.

Segmentation by Type:
Real-Time (Synchronous) Services
Asynchronous Services

Segmentation by Application:
Libraries and Educational Institutions
Health Care and Medical Information
Other

This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries

The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Ex Libris
Springshare (LibAnswers)
Zendesk
LibraryH3lp
AskAway
Helpshift
Freshdesk
Intercom
LiveChat
Tidio

Please note: The report will take approximately 2 business days to prepare and deliver.