Global Customer Insight Service Market Growth (Status and Outlook) 2025-2031

The global Customer Insight Service market size is predicted to grow from US$ 16950 million in 2025 to US$ 34460 million in 2031; it is expected to grow at a CAGR of 12.6% from 2025 to 2031.

A Customer Insight Service is a specialized offering provided by businesses and organizations to gain a deep understanding of their customers" behaviors, preferences, needs, and feedback. The primary goal of such a service is to gather and analyze data and insights about customers to inform decision-making, enhance customer experiences, and ultimately drive business growth and success.

Continued advancements in data analytics and machine learning were allowing customer insight services to provide more sophisticated analysis of customer data. This includes predictive analytics, sentiment analysis, and machine learning algorithms that can uncover deeper insights from vast datasets.

LPI (LP Information)' newest research report, the “Customer Insight Service Industry Forecast” looks at past sales and reviews total world Customer Insight Service sales in 2024, providing a comprehensive analysis by region and market sector of projected Customer Insight Service sales for 2025 through 2031. With Customer Insight Service sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Customer Insight Service industry.

This Insight Report provides a comprehensive analysis of the global Customer Insight Service landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on Customer Insight Service portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Customer Insight Service market.

This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Customer Insight Service and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Customer Insight Service.

This report presents a comprehensive overview, market shares, and growth opportunities of Customer Insight Service market by product type, application, key players and key regions and countries.

Segmentation by Type:
Client Needs
Customer Journey
Customer Experience
Others

Segmentation by Application:
SMEs
Large Enterprise

This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries

The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Deloitte
Ricardo Strategic Consulting
HSO
McKinsey & Company
McMillanDoolittle
Capgemini
Boston Consulting Group
Accenture
Wunderman Thompson
LiveAgent
UserTesting
SAS Institute Inc.
Engati

Please note: The report will take approximately 2 business days to prepare and deliver. Show more