Global Conversational AI Chatbots Market Growth (Status and Outlook) 2025-2031

According to this study, the global Conversational AI Chatbots market size will reach US$ 6565 million by 2031.

Conversational AI Chatbots are AI-powered systems designed to simulate human-like conversations with users through text or voice interfaces. They use natural language processing (NLP), machine learning, and deep learning techniques to understand and respond to user inputs in real time, providing relevant answers, assistance, or performing specific tasks. These chatbots can engage in dialogues across various platforms such as websites, messaging apps, and voice assistants, offering services like customer support, information retrieval, and transactional support. By continuously learning from interactions, conversational AI chatbots can improve their accuracy and relevance over time, delivering more personalized and efficient experiences.

This report presents a comprehensive overview, market shares, and growth opportunities of Conversational AI Chatbots market by product type, application, key players and key regions and countries.

Segmentation by Type:
Rule-Based Chatbots
AI-Powered Chatbots
Contextual Chatbots
Hybrid Chatbots

Segmentation by Application:
FBSI
Healthcare
Education
Retail & E-commerce
Travel & Hospitality
Marketing & Customer Support
Others

This report also splits the market by region:
United States
China
Europe
Other regions
Japan
South Korea
Southeast Asia
Rest of world

The report also presents the market competition landscape and a corresponding detailed analysis of the major players in the market. The key players covered in this report:
Google
Microsoft
IBM
AWS
Salesforce
LivePerson
Zendesk
Kore.ai
Baidu
Pypestream
Inbenta
ManyChat
Botpress
Ada Support
Cognigy
Rasa
Mindsay
Tencent
SnatchBot
Alibaba

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