Global Business Process Services (BPS) Market Growth (Status and Outlook) 2025-2031

The global Business Process Services (BPS) market size is predicted to grow from US$ 4144 million in 2025 to US$ 5660 million in 2031; it is expected to grow at a CAGR of 5.3% from 2025 to 2031.

Business Process Services (BPS) refers to the outsourcing of specific business processes to a third-party service provider. These services typically involve repetitive, non-core business activities such as finance, human resources, customer service, supply chain management, and IT functions. BPS helps organizations improve operational efficiency, reduce costs, and focus on their core business by offloading routine tasks.

United States market for Business Process Services (BPS) is estimated to increase from US$ million in 2024 to US$ million by 2031, at a CAGR of % from 2025 through 2031.

China market for Business Process Services (BPS) is estimated to increase from US$ million in 2024 to US$ million by 2031, at a CAGR of % from 2025 through 2031.

Europe market for Business Process Services (BPS) is estimated to increase from US$ million in 2024 to US$ million by 2031, at a CAGR of % from 2025 through 2031.

Global key Business Process Services (BPS) players cover Accenture, IBM Global Services, Tata Consultancy Services (TCS), Cognizant Technology Solutions, Genpact, etc. In terms of revenue, the global two largest companies occupied for a share nearly % in 2024.

LPI (LP Information)' newest research report, the “Business Process Services (BPS) Industry Forecast” looks at past sales and reviews total world Business Process Services (BPS) sales in 2024, providing a comprehensive analysis by region and market sector of projected Business Process Services (BPS) sales for 2025 through 2031. With Business Process Services (BPS) sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Business Process Services (BPS) industry.

This Insight Report provides a comprehensive analysis of the global Business Process Services (BPS) landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on Business Process Services (BPS) portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Business Process Services (BPS) market.

This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Business Process Services (BPS) and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Business Process Services (BPS).

This report presents a comprehensive overview, market shares, and growth opportunities of Business Process Services (BPS) market by product type, application, key players and key regions and countries.

Segmentation by Type:
Onshore BPS
Offshore BPS
Nearshore BPS

Segmentation by Application:
Financial
Healthcare
Retail and E-commerce
Manufacturing
Telecommunications
Other

This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries

The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Accenture
IBM Global Services
Tata Consultancy Services (TCS)
Cognizant Technology Solutions
Genpact
Wipro
Infosys BPM
Capgemini
Concentrix
Teleperformance
Sitel Group
Xerox Business Services
Alorica
HCL Technologies
DXC Technology
Mindtree
Synnex Corporation
Exl Service
Aon Hewitt
WNS Global Services
Coforge BPS

Please note: The report will take approximately 2 business days to prepare and deliver.