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North America Patient Portal Market Size, Share & Industry Analysis Report By Type (Integrated, and Standalone), By Delivery Mode (Web-based, and Cloud-based), By End-Use (Providers, Payers and Other End-Use), By Country and Growth Forecast, 2025 - 2032

Publisher Knowledge Based Value (KBV) Research
Published Nov 04, 2025
Length 143 Pages
SKU # KBV20576019

Description

The North America Patient Portal Market would witness market growth of 18.0% CAGR during the forecast period (2025-2032).

The US market dominated the North America Patient Portal Market by Country in 2024, and would continue to be a dominant market till 2032; thereby, achieving a market value of $3,718.9 million by 2032. The Canada market is experiencing a CAGR of 19.9% during (2025 - 2032). Additionally, The Mexico market would exhibit a CAGR of 19.2% during (2025 - 2032). The US and Canada led the North America Patient Portal Market by Country with a market share of 68.8% and 17.1% in 2024.

The North America patient portal market has evolved rapidly as digital health and electronic health records (EHRs) adoption grows. This shift is driven by government initiatives like the HITECH Act, Meaningful Use programs, the 21st Century Cures Act, and patients' increasing demand for fast, easy access to their health data. Early portals were limited to viewing records and test results, but today's platforms enable scheduling, secure messaging, billing, telehealth, mobile access, and chronic disease self-management. Adoption rates have soared—about 65% of U.S. patients used portals for record access in 2024—highlighting a move toward patient-centered, continuous care and making portals vital for engagement and care coordination.

To gain a competitive edge, major North American vendors bundle portals with EHR ecosystems, align with regulations, and expand features. Epic's MyChart showcases robust EHR integration and frequent feature updates. Vendors increasingly opt for cloud platforms and foster third-party app ecosystems. Larger EHR companies with systemic advantages compete with smaller, agile providers offering modular or specialty solutions. Differentiation now centers on integration depth, mobile experience, interoperability, and openness. Patient portals have evolved from basic access tools to comprehensive engagement platforms, boosting patient satisfaction, coordinating care, and ensuring compliance in a digital healthcare environment.

Type Outlook

Based on Type, the market is segmented into Integrated, and Standalone. With a compound annual growth rate (CAGR) of 18.6% over the projection period, the Integrated Market, dominate the Mexico Patient Portal Market by Type in 2024 and would be a prominent market until 2032. The Standalone market is expected to witness a CAGR of 19.8% during (2025 - 2032).

Delivery Mode Outlook

Based on Delivery Mode, the market is segmented into Web-based, and Cloud-based. The Web-based market segment dominated the US Patient Portal Market by Delivery Mode is expected to grow at a CAGR of 16.7 % during the forecast period thereby continuing its dominance until 2032. Also, The Cloud-based market is anticipated to grow as a CAGR of 17.9 % during the forecast period during (2025 - 2032).

Country Outlook

The U.S. patient-portal market is a very active and mature part of the healthcare digital-engagement landscape. This is because smartphones and broadband are widely used, the 21st Century Cures Act requires it, and consumers want digital services that work well together. Portals are becoming more and more a part of larger digital health ecosystems. They let you manage appointments, get test results, send messages, refill prescriptions, and integrate data from wearables. Telehealth and remote monitoring make their role even stronger. There is a lot of competition among large health systems, hospital chains, and EHR vendors when it comes to user experience, mobile-first design, analytics, and patient-engagement tools. Smaller providers, on the other hand, have trouble with resources and interoperability. Policy support, investment from the private sector, and the size of provider networks are still driving adoption. There are still chances for innovation in cross-system integration, simplifying user interfaces, and getting patients involved, making the U.S. a top market for advanced patient-portal solutions.

List of Key Companies Profiled
  • Epic Systems Corporation
  • Oracle Corporation (Cerner Corporation)
  • Athenahealth, Inc. (Bain Capital, LP.)
  • GE HealthCare Technologies, Inc.
  • McKesson Corporation
  • Greenway Health LLC
  • CureMD Corporation
  • NextGen Healthcare, Inc.
  • eClinicalWorks LLC
  • Veradigm, Inc.
North America Patient Portal Market Report Segmentation

By Type
  • Integrated
  • Standalone
By Delivery Mode
  • Web-based
  • Cloud-based
By End-Use
  • Providers
  • Payers
  • Other End-Use
By Country
  • US
  • Canada
  • Mexico
  • Rest of North America

Table of Contents

143 Pages
Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Patient Portal Market, by Type
1.4.2 North America Patient Portal Market, by Delivery Mode
1.4.3 North America Patient Portal Market, by End-Use
1.4.4 North America Patient Portal Market, by Country
1.5 Methodology for the research
Chapter 2. Market at a Glance
2.1 Key Highlights
Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario 
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
3.2.3 Market Opportunities
3.2.4 Market Challenges
Chapter 4. Market Trends – North America Patient Portal Market
Chapter 5. State of Competition – North America Patient Portal Market
Chapter 6. Value Chain Analysis of Patient Portal Market
Chapter 7. Product Life Cycle – Patient Portal Market
Chapter 8. Market Consolidation – Patient Portal Market
Chapter 9. Key Customer Criteria – Patient Portal Market
Chapter 10. Competition Analysis - Global
10.1 KBV Cardinal Matrix
10.2 Recent Industry Wide Strategic Developments
10.2.1 Partnerships, Collaborations and Agreements
10.2.2 Product Launches and Product Expansions
10.2.3 Acquisition and Mergers
10.3 Market Share Analysis, 2024
10.4 Top Winning Strategies
10.4.1 Key Leading Strategies: Percentage Distribution (2021-2025)
10.4.2 Key Strategic Move: (Product Launches and Product Expansions : 2024, Nov – 2025, Oct) Leading Players
10.5 Porter Five Forces Analysis
Chapter 11. North America Patient Portal Market by Type
11.1 North America Integrated Market by Country
11.2 North America Standalone Market by Country
Chapter 12. North America Patient Portal Market by Delivery Mode
12.1 North America Web-based Market by Country
12.2 North America Cloud-based Market by Country
Chapter 13. North America Patient Portal Market by End-Use
13.1 North America Providers Market by Country
13.2 North America Payers Market by Country
13.3 North America Other End-Use Market by Country
Chapter 14. North America Patient Portal Market by Country
14.1 US Patient Portal Market
14.1.1 US Patient Portal Market by Type
14.1.2 US Patient Portal Market by Delivery Mode
14.1.3 US Patient Portal Market by End-Use
14.2 Canada Patient Portal Market
14.2.1 Canada Patient Portal Market by Type
14.2.2 Canada Patient Portal Market by Delivery Mode
14.2.3 Canada Patient Portal Market by End-Use
14.3 Mexico Patient Portal Market
14.3.1 Mexico Patient Portal Market by Type
14.3.2 Mexico Patient Portal Market by Delivery Mode
14.3.3 Mexico Patient Portal Market by End-Use
14.4 Rest of North America Patient Portal Market
14.4.1 Rest of North America Patient Portal Market by Type
14.4.2 Rest of North America Patient Portal Market by Delivery Mode
14.4.3 Rest of North America Patient Portal Market by End-Use
Chapter 15. Company Profiles
15.1 Epic Systems Corporation
15.1.1 Company Overview
15.1.2 Recent strategies and developments:
15.1.2.1 Product Launches and Product Expansions:
15.1.3 SWOT Analysis
15.2 Oracle Corporation (Cerner Corporation)
15.2.1 Company Overview
15.2.2 Financial Analysis
15.2.3 Segmental and Regional Analysis
15.2.4 Research & Development Expense
15.2.5 Recent strategies and developments:
15.2.5.1 Product Launches and Product Expansions:
15.2.6 SWOT Analysis
15.3 Athenahealth, Inc. (Bain Capital, LP.)
15.3.1 Company overview
15.4 GE HealthCare Technologies, Inc.
15.4.1 Company Overview
15.4.2 Financial Analysis
15.4.3 Segmental and Regional Analysis
15.4.4 Research & Development Expenses
15.4.5 Recent strategies and developments:
15.4.5.1 Partnerships, Collaborations, and Agreements:
15.4.5.2 Product Launches and Product Expansions:
15.4.6 SWOT Analysis
15.5 McKesson Corporation
15.5.1 Company Overview
15.5.2 Financial Analysis
15.5.3 Segmental Analysis
15.5.4 Research & Development Expense
15.5.5 Recent strategies and developments:
15.5.5.1 Acquisition and Mergers:
15.5.6 SWOT Analysis
15.6 Greenway Health LLC
15.6.1 Company Overview
15.6.2 Recent strategies and developments:
15.6.2.1 Partnerships, Collaborations, and Agreements:
15.7 CureMD Corporation
15.7.1 Company Overview
15.7.2 Recent strategies and developments:
15.7.2.1 Product Launches and Product Expansions:
15.8 NEXTGEN HEALTHCARE, INC.
15.8.1 Company Overview
15.8.2 Recent strategies and developments:
15.8.2.1 Partnerships, Collaborations, and Agreements:
15.8.2.2 Product Launches and Product Expansions:
15.8.2.3 Acquisition and Mergers:
15.9 eClinicalWorks LLC
15.9.1 Company Overview
15.10. Veradigm, Inc.
15.10.1 Company Overview
15.10.2 Recent strategies and developments:
15.10.2.1 Product Launches and Product Expansions:
15.10.3 SWOT Analysis

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