The Global Professional Service Robots Market size is expected to reach $94.69 billion by 2032, rising at a market growth of 12.4% CAGR during the forecast period.
Robotic surgical assistants offer precision and minimally invasive capabilities that are revolutionizing operating room procedures. Additionally, with global populations aging and the healthcare sector facing chronic staff shortages, robots are increasingly being deployed to assist with patient monitoring, physical therapy, and medication management. Thus, the healthcare & medical segment garnered 26% revenue share in the market in 2024. This growth is primarily driven by the rising integration of robotics in critical areas such as surgery, rehabilitation, diagnostics, hospital logistics, and elderly care. The growing demand for efficiency and better patient outcomes has firmly positioned the healthcare and medical segment at the forefront of robotic innovation.
The major strategies followed by the market participants are Partnership as the key developmental strategy to keep pace with the changing demands of end users. For instance, Gecko Robotics, Inc. announced the partnership with L3Harris, a Defense contractor company to advance extended reality (XR) technology for aircraft maintenance. Using high-definition images and 3D models, engineers can remotely assess aircraft health, improving efficiency and reducing costs. Gecko’s drones and wall-climbing robots aid in identifying structural flaws, supporting military aircraft readiness and modernization. Additionally, In February, 2025, Kuka AG announced the partnership with Dassault Systèmes, a software corporation to enhance robotics and automation efficiency for manufacturers. By joining KUKA's mosaixx digital ecosystem, Dassault's 3DEXPERIENCE platform will offer customers access to virtual twin technology and improved collaboration, helping companies develop adaptable solutions and transform their operations in various industries.
Based on the Analysis presented in the KBV Cardinal matrix; Boston Dynamics and Honda Motor Co. Ltd. are the forerunners in the Professional Service Robots Market. Companies such as Intuitive Surgical, Inc., FANUC Corporation, and Daifuku Co., Limited are some of the key innovators in Professional Service Robots Market. In March, 2025, Boston Dynamics teamed up with Nvidia, a computer manufacturer corporation to enhance AI capabilities in humanoid robots, particularly the Atlas robot. Using Nvidia’s Jetson Thor and Isaac GR00T platforms, they are advancing dexterity, locomotion, and safety features. The collaboration aims to develop state-of-the-art AI, with early results showing promising breakthroughs.
COVID 19 Impact Analysis
During the COVID-19 pandemic, the market faced significant disruptions due to global supply chain interruptions. Lockdowns and restrictions on international trade delayed the delivery of key components such as sensors, chips, and actuators, which are essential for robot manufacturing. Many robot manufacturers experienced production halts or had to reduce output due to a shortage of parts and workforce limitations. Several sectors that typically adopted professional service robots—such as hospitality, travel, and retail—were severely impacted by the pandemic. The inability to conduct on-site installations and training also hindered adoption, especially in sectors where hands-on interaction was crucial. Thus, the COVID-19 pandemic had a negative impact on the market.
Market Growth Factors
The healthcare sector is increasingly embracing automation to enhance operational efficiency and patient care quality. Professional service robots are at the forefront of this transformation, performing repetitive and precise tasks such as medication dispensing, surgical assistance, and patient monitoring. By automating these critical functions, healthcare providers can significantly reduce human error, which leads to improved patient outcomes and greater trust in medical services. Therefore, this trend not only promotes better healthcare but also opens new avenues for innovation and growth in the market.
Additionally, the rapid expansion of e-commerce is revolutionizing the logistics and delivery landscape, driving substantial demand for autonomous delivery robots. With consumers expecting faster and contactless delivery, businesses are turning to robotic solutions that can efficiently navigate urban environments and last-mile delivery routes. These robots help companies reduce delivery times, lower operational costs, and increase customer satisfaction, making them a critical asset in today’s competitive e-commerce sector. Therefore, e-commerce growth fuelling demand for autonomous delivery robots is propelling the growth of the market.
Market Restraining Factors
However, one of the most significant restraints hindering the growth of the market is the high initial investment required to acquire and implement these advanced robotic systems. Small and medium-sized enterprises (SMEs), which form a substantial part of many industries, often face budget constraints that make it difficult to justify such expenses. Unlike larger corporations, SMEs lack the financial flexibility to absorb the costs of purchasing, maintaining, and upgrading robotic solutions, leading to slow adoption rates in this critical segment. Consequently, the professional service robots market faces challenges in achieving widespread accessibility and inclusive growth.
Type Outlook
Based on type, the market is characterized into autonomous mobile robots (AMRs), articulated robots, humanoid robots, unmanned aerial vehicles (UAVs), and others. The articulated robots segment acquired 29% revenue share in the market in 2024. This is owing to their versatile movement and broad range of industrial applications. These robots are commonly used in complex tasks such as welding, painting, and assembly in sectors like automotive and electronics. Their precision, high-speed capabilities, and ability to operate in tight spaces make them suitable for automating labor-intensive processes, contributing to reduced production costs and enhanced productivity.
Logistics & Transportation Outlook
On the basis of the logistics & transportation type the market segmented into warehousing, last-mile delivery, port & cargo operations, and other. The port & cargo operations segment 16% revenue share in the market in 2024. Ports are increasingly turning to robotic systems to handle the growing volume of global trade, manage container logistics, and improve turnaround times. Professional service robots are being used for container handling, automated guided vehicles (AGVs) for cargo movement, and inspection drones for infrastructure maintenance.
End Use Outlook
Based on the end use, the market is classified into healthcare & medical, logistics & transportation, defense & security, hospitality, inspection & maintenance, agriculture, retail, education, and others. The logistics & transportation segment procured 21% revenue share in the market in 2024. The rapid expansion of e-commerce, coupled with growing consumer expectations for faster and more accurate deliveries, has driven the adoption of autonomous robots in warehouses, fulfilment centers, and last-mile delivery operations.
Regional Outlook
Region-wise, the market is analyzed across North America, Europe, Asia Pacific, and LAMEA. The Asia Pacific segment recorded 47% revenue share in the market in 2024. This remarkable performance is driven by rapid technological advancements, widespread automation initiatives, and strong manufacturing capabilities in countries such as China, Japan, South Korea, and India. These nations are heavily investing in robotics across sectors including healthcare, logistics, agriculture, and defense. China has emerged as a global leader in robot manufacturing and deployment due to its supportive government policies and growing industrial ecosystem.
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