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Europe Queue Management System Market Size, Share & Trends Analysis Report By Mode, By Application, By Enterprise Size, By Deployment Model, By Offering, By Queue Type, By Vertical, By Country and Growth Forecast, 2024 - 2031

Publisher Knowledge Based Value (KBV) Research
Published Apr 18, 2024
Length 175 Pages
SKU # KBV18746446

Description

Europe Queue Management System Market Size, Share & Trends Analysis Report By Mode, By Application, By Enterprise Size, By Deployment Model, By Offering, By Queue Type, By Vertical, By Country and Growth Forecast, 2024 - 2031


The Europe Queue Management System Market would witness market growth of 5.9% CAGR during the forecast period (2024-2031).

The Germany market dominated the Europe Queue Management System Market by Country in 2023, and would continue to be a dominant market till 2031; thereby, achieving a market value of $73.6 million by 2031. The UK market is registering a CAGR of 5% during (2024 - 2031). Additionally, The France market would showcase a CAGR of 6.8% during (2024 - 2031).

Integrating Internet of Things (IoT) devices and Artificial Intelligence (AI) technologies into queue management systems enables more sophisticated functionalities, such as predictive queue management, dynamic queue routing, and personalized customer interactions. Businesses seek queue management solutions tailored to their needs and seamlessly connected with their existing systems.

Modular queue management platforms that offer flexible configurations and APIs for integration with third-party applications are becoming increasingly popular among businesses looking for tailored solutions. There’s a growing demand for real-time visibility into queue status and wait times among businesses and customers. Queue management systems use digital signs, mobile apps, and web portals to deliver real-time updates on queue status, expected wait times, and service availability, providing customers with more informed decisions and planning their visits accordingly.

Financial institutions and banks operating in the UK are undertaking branch transformation initiatives to improve customer experiences, streamline operations, and accommodate evolving consumer preferences. The BFSI sector in the UK embraces omnichannel strategies to provide seamless experiences across digital and physical channels. UK banks and financial institutions are early adopters of cutting-edge technologies like AI, biometrics, and IoT to improve service delivery and operational efficiency and drive digital transformation. It is home to an estimated 2,500 fintech companies, with six of the top ten in London. Thus, all these factors will uplift the regional market’s expansion in the coming years.

Based on Mode, the market is segmented into Virtual Queuing, and Non-Virtual Queuing. Based on Application, the market is segmented into Customer Service, Reporting & Analytics, Appointment Management, Query Handling, Real-Time Monitoring, In-Store Management, and Others. Based on Enterprise Size, the market is segmented into Large Enterprises, and SMEs. Based on Deployment Model, the market is segmented into On-Premise, and Cloud. Based on Offering, the market is segmented into Hardware, Software, and Services. Based on Queue Type, the market is segmented into Structured Queue, Unstructured Queue, Kiosk Queue, and Mobile Queue. Based on Vertical, the market is segmented into BFSI, Government & Public Sector, Energy & Utilities, Healthcare & Lifesciences, Travel & Hospitality, Education, Retail, IT & Telecom, and Others. Based on countries, the market is segmented into Germany, UK, France, Russia, Spain, Italy, and Rest of Europe.

List of Key Companies Profiled
  • Advantech Co., Ltd.
  • JRNI
  • AKIS Technologies
  • Aurionpro Solutions Limited
  • Awebstar Technologies Pte Ltd
  • Lavi Industries
  • QLess, Inc. (Palisades Growth Capital)
  • Qminder Limited
  • MaliaTec (Malia Group)
  • Q-MATIC Group AB
Europe Queue Management System Market Report Segmentation

By Mode
  • Virtual Queuing
  • Non-Virtual Queuing
By Application
  • Customer Service
  • Reporting & Analytics
  • Appointment Management
  • Query Handling
  • Real-Time Monitoring
  • In-Store Management
  • Others
By Enterprise Size
  • Large Enterprises
  • SMEs
By Deployment Model
  • On-Premise
  • Cloud
By Offering
  • Hardware
  • Software
  • Services
By Queue Type
  • Structured Queue
  • Unstructured Queue
  • Kiosk Queue
  • Mobile Queue
By Vertical
  • BFSI
  • Government & Public Sector
  • Energy & Utilities
  • Healthcare & Lifesciences
  • Travel & Hospitality
  • Education
  • Retail
  • IT & Telecom
  • Others
By Country
  • Germany
  • UK
  • France
  • Russia
  • Spain
  • Italy
  • Rest of Europe

Table of Contents

175 Pages
Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Europe Queue Management System Market, by Mode
1.4.2 Europe Queue Management System Market, by Application
1.4.3 Europe Queue Management System Market, by Enterprise Size
1.4.4 Europe Queue Management System Market, by Deployment Model
1.4.5 Europe Queue Management System Market, by Offering
1.4.6 Europe Queue Management System Market, by Queue Type
1.4.7 Europe Queue Management System Market, by Vertical
1.4.8 Europe Queue Management System Market, by Country
1.5 Methodology for the research
Chapter 2. Market at a Glance
2.1 Key Highlights
Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Opportunities
3.2.3 Market Restraints
3.2.4 Market Challenges
3.3 Porter Five Forces Analysis
Chapter 4. Strategies Deployed in Queue Management System Market
Chapter 5. Europe Queue Management System Market by Mode
5.1 Europe Virtual Queuing Market by Country
5.2 Europe Non-Virtual Queuing Market by Country
Chapter 6. Europe Queue Management System Market by Application
6.1 Europe Customer Service Market by Country
6.2 Europe Reporting & Analytics Market by Country
6.3 Europe Appointment Management Market by Country
6.4 Europe Query Handling Market by Country
6.5 Europe Real-Time Monitoring Market by Country
6.6 Europe In-Store Management Market by Country
6.7 Europe Others Market by Country
Chapter 7. Europe Queue Management System Market by Enterprise Size
7.1 Europe Large Enterprises Market by Country
7.2 Europe SMEs Market by Country
Chapter 8. Europe Queue Management System Market by Deployment Model
8.1 Europe On-Premise Market by Country
8.2 Europe Cloud Market by Country
Chapter 9. Europe Queue Management System Market by Offering
9.1 Europe Hardware Market by Country
9.2 Europe Software Market by Country
9.3 Europe Services Market by Country
Chapter 10. Europe Queue Management System Market by Queue Type
10.1 Europe Structured Queue Market by Country
10.2 Europe Unstructured Queue Market by Country
10.3 Europe Kiosk Queue Market by Country
10.4 Europe Mobile Queue Market by Country
Chapter 11. Europe Queue Management System Market by Vertical
11.1 Europe BFSI Market by Country
11.2 Europe Government & Public Sector Market by Country
11.3 Europe Energy & Utilities Market by Country
11.4 Europe Healthcare & Lifesciences Market by Country
11.5 Europe Travel & Hospitality Market by Country
11.6 Europe Education Market by Country
11.7 Europe Retail Market by Country
11.8 Europe IT & Telecom Market by Country
11.9 Europe Others Market by Country
Chapter 12. Europe Queue Management System Market by Country
12.1 Germany Queue Management System Market
12.1.1 Germany Queue Management System Market by Mode
12.1.2 Germany Queue Management System Market by Application
12.1.3 Germany Queue Management System Market by Enterprise Size
12.1.4 Germany Queue Management System Market by Deployment Model
12.1.5 Germany Queue Management System Market by Offering
12.1.6 Germany Queue Management System Market by Queue Type
12.1.7 Germany Queue Management System Market by Vertical
12.2 UK Queue Management System Market
12.2.1 UK Queue Management System Market by Mode
12.2.2 UK Queue Management System Market by Application
12.2.3 UK Queue Management System Market by Enterprise Size
12.2.4 UK Queue Management System Market by Deployment Model
12.2.5 UK Queue Management System Market by Offering
12.2.6 UK Queue Management System Market by Queue Type
12.2.7 UK Queue Management System Market by Vertical
12.3 France Queue Management System Market
12.3.1 France Queue Management System Market by Mode
12.3.2 France Queue Management System Market by Application
12.3.3 France Queue Management System Market by Enterprise Size
12.3.4 France Queue Management System Market by Deployment Model
12.3.5 France Queue Management System Market by Offering
12.3.6 France Queue Management System Market by Queue Type
12.3.7 France Queue Management System Market by Vertical
12.4 Russia Queue Management System Market
12.4.1 Russia Queue Management System Market by Mode
12.4.2 Russia Queue Management System Market by Application
12.4.3 Russia Queue Management System Market by Enterprise Size
12.4.4 Russia Queue Management System Market by Deployment Model
12.4.5 Russia Queue Management System Market by Offering
12.4.6 Russia Queue Management System Market by Queue Type
12.4.7 Russia Queue Management System Market by Vertical
12.5 Spain Queue Management System Market
12.5.1 Spain Queue Management System Market by Mode
12.5.2 Spain Queue Management System Market by Application
12.5.3 Spain Queue Management System Market by Enterprise Size
12.5.4 Spain Queue Management System Market by Deployment Model
12.5.5 Spain Queue Management System Market by Offering
12.5.6 Spain Queue Management System Market by Queue Type
12.5.7 Spain Queue Management System Market by Vertical
12.6 Italy Queue Management System Market
12.6.1 Italy Queue Management System Market by Mode
12.6.2 Italy Queue Management System Market by Application
12.6.3 Italy Queue Management System Market by Enterprise Size
12.6.4 Italy Queue Management System Market by Deployment Model
12.6.5 Italy Queue Management System Market by Offering
12.6.6 Italy Queue Management System Market by Queue Type
12.6.7 Italy Queue Management System Market by Vertical
12.7 Rest of Europe Queue Management System Market
12.7.1 Rest of Europe Queue Management System Market by Mode
12.7.2 Rest of Europe Queue Management System Market by Application
12.7.3 Rest of Europe Queue Management System Market by Enterprise Size
12.7.4 Rest of Europe Queue Management System Market by Deployment Model
12.7.5 Rest of Europe Queue Management System Market by Offering
12.7.6 Rest of Europe Queue Management System Market by Queue Type
12.7.7 Rest of Europe Queue Management System Market by Vertical
Chapter 13. Company Profiles
13.1 Advantech Co., Ltd.
13.1.1 Company Overview
13.1.2 Financial Analysis
13.1.3 Segmental and Regional Analysis
13.1.4 Research & Development Expense
13.1.5 Recent strategies and developments:
13.1.5.1 Partnerships, Collaborations, and Agreements:
13.1.5.2 Product Launches and Product Expansions:
13.1.6 SWOT Analysis
13.2 JRNI
13.2.1 Company Overview
13.2.2 Recent strategies and developments:
13.2.2.1 Partnerships, Collaborations, and Agreements:
13.2.2.2 Product Launches and Product Expansions:
13.2.3 SWOT Analysis
13.3 AKIS Technologies
13.3.1 Company Overview
13.4 Aurionpro Solutions Limited
13.4.1 Company Overview
13.4.2 Financial Analysis
13.4.3 Regional Analysis
13.4.4 Recent strategies and developments:
13.4.4.1 Partnerships, Collaborations, and Agreements:
13.4.5 SWOT Analysis
13.5 Awebstar Technologies Pte Ltd
13.5.1 Company Overview
13.5.2 SWOT Analysis
13.6 Lavi Industries
13.6.1 Company Overview
13.6.2 Recent strategies and developments:
13.6.2.1 Product Launches and Product Expansions:
13.6.3 SWOT Analysis
13.7 QLess, Inc. (Palisades Growth Capital)
13.7.1 Company Overview
13.7.2 SWOT Analysis
13.8 Qminder Limited
13.8.1 Company Overview
13.8.2 SWOT Analysis
13.9 MaliaTec (Malia Group)
13.9.1 Company Overview
13.10. Q-MATIC Group AB
13.10.1 Company Overview
13.10.2 Recent strategies and developments:
13.10.2.1 Product Launches and Product Expansions:

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