Vietnam Hospital Management Software Market Outlook to 2028

Vietnam Hospital Management Software Market Overview

The Vietnam Hospital Management Software Market has experienced notable growth, this is reflected by Global Hospital Management Software Market reaching a valuation of USD 28 billion in 2023. This growth is fueled by the increasing need for efficient healthcare management systems due to the rapid expansion of the healthcare sector.

Key players in the Vietnam Hospital Management Software (HMS) market include FPT Software, Viettel Solutions, CMC Corporation, VNPT, and TMA Solutions. These companies lead the market by offering comprehensive and customizable software solutions tailored to the needs of hospitals and healthcare institutions, supported by their strong presence and continuous innovation.

Viettel Solutions, plans to implement these upgraded systems in over 200 hospitals across Vietnam by the end of 2024. This initiative is part of a broader strategy to develop a Smart Hospital Solution Ecosystem, which includes various components like Hospital Information Systems (HIS), Electronic Medical Records (EMR), and telehealth services

Major cities like Hanoi, Ho Chi Minh City, and Da Nang dominate the Vietnam Hospital Management Software market due to their advanced healthcare facilities. The concentration of hospitals, high patient volumes, and significant government funding for healthcare advancements in these urban areas contribute to their market leadership.

Vietnam Hospital Management Software Market Segmentation

By Product Type: The Vietnam HMS market is segmented by product type into Integrated Hospital Management Software, Standalone Hospital Management Software, and Specialty Hospital Management Software. In 2023, Integrated Hospital Management Software holds the dominant market share due to its comprehensive nature, which includes various modules such as patient management, billing, laboratory management, and more.

By Deployment Mode: The market is segmented by deployment mode into Cloud-Based, On-Premises, and Web-Based. In 2023, Cloud-Based HMS holds a dominant market share due to its flexibility, scalability, and cost-effectiveness. Hospitals increasingly prefer cloud-based solutions for their ability to provide real-time data access and reduce the need for substantial upfront investments in hardware.

By Region: The market is segmented by region into North, South, East, and West. In 2023, the Northern region, especially Hanoi, holds a dominant market share in Vietnam's Hospital Management Software (HMS) market due to its status as the nation's capital and the presence of leading hospitals and healthcare institutions. Major healthcare facilities and ongoing government investments in healthcare infrastructure further drive this dominance.

Vietnam Hospital Management Software Market Competitive Landscape

Company

Establishment Year

Headquarters

FPT Software

1988

Hanoi, Vietnam

Viettel Solutions

2000

Hanoi, Vietnam

CMC Corporation

1993

Hanoi, Vietnam

VNPT

1995

Hanoi, Vietnam

TMA Solutions

1997

Ho Chi Minh City, Vietnam

FPT Software: In 2023, FPT Software launched FPT.e Hospital, which is operational in over 400 hospitals and clinics. This advanced system manages all activities from patient registration to discharge, significantly enhancing operational efficiency in healthcare settings and ensuring a smoother, more effective patient care process.

CMC Corporation: In 2023, CMC Corporation has successfully implemented over 2,000 IT projects, showcasing its capability in delivering effective hospital management systems that meet the demands of modern healthcare environments. This achievement reflects CMC's commitment to improving the digital experience for healthcare providers through innovative software solutions, positioning the company as a significant player in the Vietnam Hospital Management Software market

Vietnam Hospital Management Software Industry Analysis

Vietnam Hospital Management Software Market Growth Drivers

Increased Demand for Efficient Healthcare Management: There is a growing focus on optimizing healthcare operations to improve patient care through the adoption of electronic health records (EHR) and digital solutions. By July 2023, over 40 health facilities had fully transitioned to electronic medical records (EMRs), and about 30 hospitals had implemented picture archiving and communication systems.

Medical Tourism Growth: Vietnam's reputation for offering high-quality medical services at competitive prices has attracted medical tourists, further increasing the demand for hospital capacity and management solutions. This trend will bolster the hospital management software market as facilities seek to accommodate more patients and improve service deliver.

Consumer Demand for Integrated Services: As consumers become more digitally savvy, demand for integrated healthcare services is rising. This trend encourages healthcare providers to adopt hospital management software (HMS) for seamless communication and care coordination, integrating information and communication technologies (ICT), electronic medical records (EMRs), and linking imaging and laboratory testing for efficient patient reviews and follow-up care.

Vietnam Hospital Management Software Market Challenges

High Initial Costs: One of the significant challenges faced by hospitals in adopting HMS is the high initial cost of implementation. The cost of deploying a comprehensive HMS can range from $500,000 to $2 million, which is a substantial investment for many healthcare facilities, particularly smaller hospitals and clinics. Ultimately, the long-term benefits of an effective HMS can outweigh the initial investment, leading to improved patient care and operational efficiencies.

Data Security Concerns: According to the National Cyber Security Centre (NCSC), Vietnam experienced approximately 13,900 cyberattacks across various sectors in 2023, which marks a 9.5% increase compared to the previous year. The increasing digitization of patient records and hospital operations makes these systems vulnerable to breaches, deterring some institutions from fully adopting HMS solutions. These attacks have targeted government agencies, banking systems, financial institutions, and critical infrastructure, including healthcare facilities

Vietnam Hospital Management Software Market Government Initiatives

Promotion of Digital Transformation: The Vietnamese government is prioritizing the digitization of healthcare systems through initiatives like Decision No. 749/QD-TTg and Resolution No. 52-NQ/TW. The Prime Minister has approved a comprehensive Master Plan for the Healthcare Network from 2021 to 2030, extending to 2050, aimed at establishing modern healthcare facilities, improving service quality, and ensuring that systems meet international standards.

Medical Law Implementation: The new Medical Law, effective from January 1, 2024, aims to ensure high-quality medical services and encourages the diversification of medical services. This law supports the development of medical examination and treatment facilities through public-private partnerships, further enhancing the healthcare landscape in Vietnam.

Vietnam Hospital Management Software Market Future Outlook

By 2028, the Vietnam HMS market will experience substantial growth, driven by the integration of advanced technologies like AI and machine learning, expansion of telemedicine services, and a greater focus on interoperability. The continuous support from government policies and increasing healthcare infrastructure investments will further bolster market expansion.

Future Market Trends

Increased AI and Machine Learning Adoption: By 2028, the Vietnam HMS market is expected to see extensive integration of AI and machine learning. These technologies will enhance predictive analytics, automate administrative tasks, and improve patient outcomes. Hospitals will increasingly rely on AI-driven insights for personalized patient care and efficient resource management, driven by continuous technological advancements and government support.

Greater Focus on Interoperability: By 2028, efforts to standardize data formats and protocols will enhance information exchange between hospitals, laboratories, and other healthcare providers, leading to more coordinated and efficient patient care. This trend will be supported by regulatory frameworks and technological innovations like National Digital Transformation Program until 2025, with a vision to 2030, electronic health records (EHR) etc.
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