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Saudi Arabia Digital Banking and Neobanks Market

Publisher Ken Research
Published Oct 03, 2025
Length 100 Pages
SKU # AMPS20591995

Description

Saudi Arabia Digital Banking and Neobanks Market Overview

The Saudi Arabia Digital Banking and Neobanks Market is valued at USD 90 million, based on a five-year historical analysis. This growth is primarily driven by the increasing adoption of digital financial services, a surge in smartphone penetration, and a growing preference for online banking solutions among consumers. The market has witnessed a significant shift towards digital platforms, fueled by the demand for convenience and efficiency in banking transactions. The proliferation of smartphones, government initiatives for financial inclusion, and the rise of a tech-savvy millennial population are accelerating this transformation .

Key cities such as Riyadh, Jeddah, and Dammam dominate the market due to their economic significance and high population density. Riyadh, as the capital, serves as a financial hub, attracting numerous fintech startups and digital banks. Jeddah and Dammam also contribute significantly due to their strategic locations and growing expatriate communities, which further drive the demand for innovative banking solutions. The rapid expansion of internet access, with over 36 million users nationwide, supports digital banking adoption in these urban centers .

The

Digital Banks Licensing Guidelines, 2021

issued by the Saudi Central Bank (SAMA) established the regulatory framework for digital banks in Saudi Arabia. These guidelines require all digital banks to maintain robust cybersecurity protocols, ensure data protection, and meet capital adequacy standards. The framework covers licensing procedures, operational requirements, and ongoing compliance, aiming to foster innovation while safeguarding consumer interests and the integrity of digital transactions .

Saudi Arabia Digital Banking and Neobanks Market Segmentation

By Type:

The market is segmented into various types, including digital-only banks, hybrid banks, payment service providers, digital wallets, and others. Digital-only banks have gained traction due to their low operational costs and ability to offer competitive rates. Hybrid banks combine traditional banking with digital services, appealing to a broader customer base. Payment service providers and digital wallets are increasingly popular as consumers seek seamless transaction experiences. Digital payments represent the largest share of fintech activity in Saudi Arabia, accounting for nearly half of the sector's value .

By End-User:

The end-user segmentation includes individual consumers, small and medium enterprises (SMEs), corporates, and government entities. Individual consumers are the largest segment, driven by the increasing use of mobile banking apps. SMEs are also adopting digital banking solutions to streamline operations and enhance financial management. Corporates and government entities are leveraging digital banking for efficiency and transparency in financial transactions. The adoption of digital banking among SMEs and corporates is further supported by regulatory initiatives and the integration of advanced technologies such as artificial intelligence and open banking APIs .

Saudi Arabia Digital Banking and Neobanks Market Competitive Landscape

The Saudi Arabia Digital Banking and Neobanks Market is characterized by a dynamic mix of regional and international players. Leading participants such as Al Rajhi Bank, SNB (Saudi National Bank, formerly NCB), STC Pay, Riyad Bank, Bank Albilad, Samba Financial Group, Arab National Bank, Alinma Bank, D360 Bank, Meem (Gulf International Bank - Saudi Arabia), UrPay, PayTabs, Lean Technologies, Fintech Saudi, Mada (Saudi Payments) contribute to innovation, geographic expansion, and service delivery in this space.

Al Rajhi Bank

1957

Riyadh, Saudi Arabia

SNB (Saudi National Bank)

2021

Riyadh, Saudi Arabia

STC Pay

2018

Riyadh, Saudi Arabia

Riyad Bank

1979

Riyadh, Saudi Arabia

Bank Albilad

2004

Riyadh, Saudi Arabia

Company

Establishment Year

Headquarters

Group Size (Large, Medium, or Small as per industry convention)

Customer Acquisition Cost (CAC)

Average Revenue Per User (ARPU)

Net Promoter Score (NPS)

Customer Retention Rate

Pricing Strategy (e.g., free tier, subscription, transaction fees)

Saudi Arabia Digital Banking and Neobanks Market Industry Analysis

Growth Drivers

Increasing Smartphone Penetration:

As of future, smartphone penetration in Saudi Arabia is projected to reach 95%, with approximately 36 million smartphone users. This surge facilitates access to digital banking services, enabling users to conduct transactions, manage accounts, and access financial products seamlessly. The high smartphone adoption rate is a critical driver for the digital banking sector, as it allows banks to reach a broader audience, particularly among the tech-savvy youth demographic, which constitutes about 60% of the population.

Government Initiatives for Digital Transformation:

The Saudi government has allocated over $1.5 billion towards its Vision 2030 initiative, which emphasizes digital transformation across various sectors, including banking. This initiative aims to enhance the financial ecosystem by promoting digital banking solutions and fostering innovation. The establishment of the Saudi Central Bank's Fintech Strategy, which includes regulatory sandboxes, is expected to accelerate the growth of neobanks and digital banking services, making them more accessible to the public.

Rising Demand for Financial Inclusion:

Approximately 25% of the Saudi population remains unbanked, presenting a significant opportunity for digital banking solutions. The government aims to increase financial inclusion to 80% in future, which will drive demand for neobanks and digital banking services. Initiatives such as the National Strategy for Financial Inclusion, which focuses on providing accessible financial services to underserved populations, are expected to catalyze growth in the digital banking sector, particularly among women and rural communities.

Market Challenges

Cybersecurity Threats:

The digital banking landscape in Saudi Arabia faces significant cybersecurity threats, with a reported increase of 35% in cyberattacks targeting financial institutions in future. As neobanks and digital platforms expand, they become attractive targets for cybercriminals. The financial sector must invest heavily in cybersecurity measures, with estimates suggesting that banks will need to allocate around $600 million annually to safeguard their digital infrastructures and protect customer data from breaches.

Regulatory Compliance Complexities:

Navigating the regulatory landscape poses a challenge for neobanks in Saudi Arabia. The implementation of the Banking Control Law and stringent data protection regulations requires significant compliance efforts. In future, the cost of compliance for banks is expected to rise to approximately $350 million, impacting profitability. Additionally, the evolving nature of regulations necessitates continuous adaptation, which can strain resources and hinder innovation in the digital banking sector.

Saudi Arabia Digital Banking and Neobanks Market Future Outlook

The future of digital banking and neobanks in Saudi Arabia appears promising, driven by technological advancements and a supportive regulatory environment. As the government continues to prioritize digital transformation, the integration of AI and machine learning into banking services will enhance customer experiences and operational efficiency. Furthermore, the rise of open banking initiatives is expected to foster innovation, allowing for more personalized financial products and services tailored to consumer needs, thereby increasing market competitiveness.

Market Opportunities

Expansion of Digital Payment Solutions:

The digital payment market in Saudi Arabia is projected to reach $30 billion in future, driven by the increasing adoption of e-wallets and contactless payments. This growth presents an opportunity for neobanks to offer innovative payment solutions that cater to the evolving preferences of consumers, particularly among younger demographics who favor convenience and speed in transactions.

Partnerships with Fintech Companies:

Collaborations between traditional banks and fintech firms are expected to enhance service offerings and drive innovation. With over 60 fintech startups operating in Saudi Arabia, partnerships can facilitate the development of cutting-edge financial products. These collaborations can leverage technology to improve customer engagement and streamline operations, ultimately benefiting both parties and expanding market reach.

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Table of Contents

100 Pages
1. Saudi Arabia Digital Banking and Neobanks Market Overview
1.1. Definition and Scope
1.2. Market Taxonomy
1.3. Market Growth Rate
1.4. Market Segmentation Overview
2. Saudi Arabia Digital Banking and Neobanks Market Size (in USD Bn), 2019–2024
2.1. Historical Market Size
2.2. Year-on-Year Growth Analysis
2.3. Key Market Developments and Milestones
3. Saudi Arabia Digital Banking and Neobanks Market Analysis
3.1. Growth Drivers
3.1.1. Increasing smartphone penetration
3.1.2. Government initiatives for digital transformation
3.1.3. Rising demand for financial inclusion
3.1.4. Shift towards cashless transactions
3.2. Restraints
3.2.1. Cybersecurity threats
3.2.2. Regulatory compliance complexities
3.2.3. Competition from traditional banks
3.2.4. Customer trust and adoption barriers
3.3. Opportunities
3.3.1. Expansion of digital payment solutions
3.3.2. Partnerships with fintech companies
3.3.3. Development of personalized banking services
3.3.4. Growth in e-commerce transactions
3.4. Trends
3.4.1. Adoption of AI and machine learning
3.4.2. Rise of open banking initiatives
3.4.3. Increasing focus on customer experience
3.4.4. Emergence of sustainable banking practices
3.5. Government Regulation
3.5.1. Implementation of the Banking Control Law
3.5.2. Licensing framework for neobanks
3.5.3. Data protection regulations
3.5.4. Anti-money laundering (AML) compliance
3.6. SWOT Analysis
3.7. Stakeholder Ecosystem
3.8. Competition Ecosystem
4. Saudi Arabia Digital Banking and Neobanks Market Segmentation, 2024
4.1. By Type (in Value %)
4.1.1. Digital-only banks
4.1.2. Hybrid banks
4.1.3. Payment service providers
4.1.4. Digital wallets
4.1.5. Others
4.2. By End-User (in Value %)
4.2.1. Individual consumers
4.2.2. Small and medium enterprises (SMEs)
4.2.3. Corporates
4.2.4. Government entities
4.3. By Service Offered (in Value %)
4.3.1. Savings accounts
4.3.2. Loans and credit facilities
4.3.3. Investment services
4.3.4. Insurance products
4.4. By Customer Segment (in Value %)
4.4.1. Millennials
4.4.2. Gen Z
4.4.3. Professionals
4.4.4. Retirees
4.5. By Distribution Channel (in Value %)
4.5.1. Mobile applications
4.5.2. Web platforms
4.5.3. Third-party aggregators
4.6. By Geographic Presence (in Value %)
4.6.1. Urban areas
4.6.2. Rural areas
4.6.3. Expatriate communities
5. Saudi Arabia Digital Banking and Neobanks Market Cross Comparison
5.1. Detailed Profiles of Major Companies
5.1.1. Al Rajhi Bank
5.1.2. SNB (Saudi National Bank)
5.1.3. STC Pay
5.1.4. Riyad Bank
5.1.5. Bank Albilad
5.2. Cross Comparison Parameters
5.2.1. Customer Acquisition Cost (CAC)
5.2.2. Average Revenue Per User (ARPU)
5.2.3. Net Promoter Score (NPS)
5.2.4. Customer Retention Rate
5.2.5. Digital Engagement Metrics
6. Saudi Arabia Digital Banking and Neobanks Market Regulatory Framework
6.1. Compliance Requirements and Audits
6.2. Certification Processes
7. Saudi Arabia Digital Banking and Neobanks Market Future Size (in USD Bn), 2025–2030
7.1. Future Market Size Projections
7.2. Key Factors Driving Future Market Growth
8. Saudi Arabia Digital Banking and Neobanks Market Future Segmentation, 2030
8.1. By Type (in Value %)
8.2. By End-User (in Value %)
8.3. By Service Offered (in Value %)
8.4. By Customer Segment (in Value %)
8.5. By Distribution Channel (in Value %)
8.6. By Geographic Presence (in Value %)
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