Mobile Voice Strategies: Market Forecasts, Competitor Leaderboard & Future Monetisation 2023-2028: Full Research Suite

Our latest Mobile Voice Strategies report provides in-depth insight into the mobile voice space, including comprehensive analysis of the future monetisation opportunities for operators and assessment of leading mobile voice service providers. Our comprehensive study provides a comprehensive evaluation of voice and video technologies including:

VoLTE
Vo5G
OTT Voice
Voice Assistant Calling
Video Calling

Please note: the online download version of this report is for a global site license.


1. Key Takeaways & Strategic Recommendations
1.1 Key Takeaways
1.2 Strategic Recommendations
2. Future Market Outlook
2.1 Future Market Outlook
2.1.1 Current Market Value
i. Voice Market Value
Figure 2.1: Total Mobile Voice Market Value ($m), Split by 8 Key Regions, 2020-2028
2.1.2 Key Networks to Mobile Voice
Figure 2.2: Total Number of SIMs, Split by Network Technology in 2023: 9.1 Billion
i. 2G SIMs
Figure 2.3: Total Number of 2G SIMs, Split by 8 Key Regions, 2020-2028
ii. 3G SIMs
Figure 2.4: Total Number of 3G SIMs, Split by 8 Key Regions, 2020-2028
iii. 4G SIMs
Figure 2.5: Total Number of 4G SIMs (m), Split by 8 key Regions, 2020-2028
iv. 5G SIMS
Figure 2.6: Total Number of 5G SIMs (m), Split by 8 Key Regions, 2020-2028
2.2 Key Drivers to the Mobile Voice Market
2.3 Challenges of the Mobile Voice Market
3. Future Business Model Analysis
3.1 Key Operator Technologies
3.1.1 VoLTE
3.1.2 Vo5G
3.1.3 OTT Voice
Figure 3.1: Total Number of OTT Voice Minutes (m), Split by 8 Key Regions, 2020-2028
Figure 3.2: Map of Most Used OTT Apps by Country
3.1.4 VoWi-Fi
3.1.5 Voice Assistants and Recognition
i. Challenges to the Voice Assistant Market
3.1.6 Video Calling
Figure 3.3: Total Number of Mobile Video Calling Users Year End (m), Split by 8 Key Regions, 2020-2028
3.2 Future Monetisable Voice Services
3.2.1 CCaaS
3.2.2 Flash Calling, Voice Firewalls and Network Auditing
Figure 3.4: The Process of Flash Calling
3.2.3 Voice Assistants
3.2.4 Programmable Voice
3.2.5 UCaaS
3.2.6 Call Tracking
3.2.7 IVR (Interactive Voice Recognition)
Figure 3.5: How IVR Works
3.2.8 Call Masking
Figure 3.6: The Process of Call Masking
4. Mobile Voice: Regional Analysis
4.1 Mobile Voice Regional Analysis
Table 4.1: Juniper Research Mobile Voice Heatmap: Scoring Criteria
4.1.1 Summary of Key Findings
Figure 4.2: Juniper Research Competitive Web: Mobile Voice Markets
i. The Leadership of Far East & China
ii. Cooperation, Research, and OTT Pivotal to the Future of North America and West Europe Mobile Voice
iii. Indian Subcontinent Shrouded in Uncertainty
iv. The Juxtaposition of Mobile Voice Progress in Africa & Middle East
Table 4.3: Juniper Research Mobile Voice Markets Heatmap
Figure 4.4: Juniper Research’s 8 Key Regions Map
4.1.2 North America
Figure 4.5: Average Operator-billed Voice Revenue per Mobile Subscriber ($), North America, 2020-2028
i. US
Figure 4.6: Total Number of SIMs in the US, Split by Network Technology in 2023
ii. Canada
Figure 4.7: Total Cellular Data Traffic Attributable to Mobile Voice in Canada (PB), 2020 2028
4.1.3 Latin America
Figure 4.8: Total Number of SIMs (m), Latin America, Split by SIM Tech, 2023
i. Argentina
ii. Brazil
iii. Mexico
Figure 4.9: Total Mobile Voice Market Value ($m), Mexico, 2020-2028
4.1.4 West Europe
Figure 4.10: Total Number of SIMs in West Europe Split by SIM Tech in 2023
i. France
ii. Germany
iii. UK
Figure 4.11: Total Number of 2G and 3G SIM in the UK (m), Split by SIM Tech, 2020-2028
4.1.5 Central & East Europe
Figure 4.12: Total Number of 4G & 5G SIMs in Central & East Europe, Split by SIM Tech, 2020-2028
i. Russia
ii. Turkey
Figure 4.13: Total Number of 5G SIMs in Turkey (m), 2020-2028
4.2 Far East & China
Figure 4.14: Total Number of SIMs in Far East & China (m), Split by SIM Tech, 2020-2028
i. China
ii. Japan
Figure 4.15: Total Mobile Subscribers in Japan (m), 2020-2028
iii. South Korea
Figure 4.16: Total Number of SIMs in South Korea (m), Split by SIM Tech, 2020-2028
4.2.2 Indian Subcontinent
Figure 4.17: Total Number of SIMs in Indian Subcontinent (m), Split by SIM Tech, 2020 2028
i. India
Figure 4.18: Total Number of SIMs in India (m), Split by SIM Tech, 2023
ii. Pakistan
Figure 4.19: Total Number of SIMs in Pakistan (m), Split by SIM Tech, 2020-2028
4.2.3 Rest of Asia Pacific
i. Australia
ii. Indonesia
iii. Singapore
4.2.4 Africa & Middle East
i. Nigeria
Figure 4.20: Total Number of SIMs, Nigeria, Split by SIM Tech, 2020-2028
ii. South Africa
Figure 4.21: Total Number of SIMs (m), South Africa, Split by SIM Tech, 2020-2028
iii. Qatar
1. Juniper Research Competitor Leaderboard
1.1 Why Read this Report
Key Competitor Leaderboard Takeaways
Table 1.1: Juniper Research Competitor Leaderboard: Mobile Voice Vendors & Product Portfolio
Figure 1.2: Juniper Research Competitor Leaderboard: Mobile Voice Vendors
Table 1.3: Juniper Research Competitor Leaderboard: Mobile Voice Vendors Ranking
Table 1.4: Juniper Research Competitor Leaderboard Heatmap: Mobile Voice Vendors
2. Vendor Profiles
2.1 Mobile Voice Vendor Profiles
2.1.1 Bandwidth
i. Corporate
Table 2.1: Bandwidth’s Select Financial Information ($m), 2020-2022
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
Figure 2.2: Bandwidth’s Voice API
v. Juniper Research’s View: Key Strengths & Strategic Recommendations
2.1.2 CM.com
i. Corporate
Table 2.3: CM.com’s Select Financial Information 2019-2022
ii. Geographical Spread
iii. Key Clients & Strategic Partners
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Recommendations
vi. Juniper Research’s View: Key Strengths & Strategic Opportunities
2.2 Ericsson Networks
i. Corporate
Table 2.4: Ericsson’s Network Segment Net Sales and Gross Income (SEK Billions), 2022
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper’s Research’s View: Key Strengths & Strategic Opportunities
2.3 Huawei
i. Corporate
Table 2.5: Huawei’s Select Financial Information ($m), 2019-2022
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
Figure 2.6: Huawei’s VoWi-Fi Solution
v. Juniper Research’s View: Key Strengths & Strategic Recommendations
2.4 iBASIS
i. Corporate
ii. Geographical Spread
Figure 2.7: iBASIS’ Global Customer Connections
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
Figure 2.8: iBASIS’ VoLTE Interworking Framework
v. Juniper Research’s View: Key Strengths & Strategic Recommendations
2.4.2 Infobip
i. Corporate
Table 2.9: Infobip’s Select Financial Information, 2019-2021
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Partnerships
2.4.3 Mavenir Systems
i. Corporate
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Opportunities
2.5 Nokia
i. Corporate
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
Figure 2.10: Nokia’s Coverage Voice Services
v. Juniper Research’s View: Key Strengths & Strategic Recommendations
2.5.2 Ribbon Communications
i. Corporate
Table 2.11: Ribbon Communications’ Most Recent Acquisitions to Date
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
Figure 2.12: Ribbon Communications’ Fixed Network Solutions
v. Juniper Research’s View: Key Strengths & Strategic Recommendations
2.5.3 Route Mobile Limited
i. Corporate Information
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
Figure 2.13: Route Mobile’s Voice Solution Features
v. Juniper Research’s View: Key Strengths & Strategic Recommendations
2.6 Sinch
i. Corporate
Table 2.14: Sinch’s Recent Acquisitions
Table 2.15: Sinch’s Selected Financial Information (SEKm), 2021-2022
ii. Geographical Spread
iii. Key Clients & Strategic Partners
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Recommendations
2.7 Syniverse
i. Corporate
ii. Geographical Spread
iii. Key Customers & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Recommendations
2.8 TOMIA
i. Corporate
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Recommendations
2.8.2 Twilio
i. Corporate Information
Table 2.16: Twilio’s Acquisitions, 2020-2022
Table 2.17: Twilio’s Select Financial Information, 2019-Present
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Recommendations
2.8.3 Vonage
i. Corporate
ii. Geographical Spread
iii. Key Clients & Strategic Partners
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Recommendations
2.1 Juniper Research Leaderboard Assessment Methodology
2.1.1 Limitations & Interpretations
Table 2.18: Juniper Research Competitor Leaderboard Scoring Criteria
1. Market Summary & Future Market Outlook
1.1 Introduction to Mobile Voice Forecasts
1.1.1 5G Networks and OTT Challengers
1.1.2 Operator Revenue and Voice for Enterprises
1.1.3 Virtualisation, and Reduced Operating Costs
1.2 Mobile Voice Market Summary
1.2.1 Total Voice Minutes
Figure & Table 1.1: Total Minutes of User of Mobile Voice (billions of hours), Split by 8 Key Regions, 2023 2028
1.2.2 Total Mobile Voice Market Value
Figure & Table 1.2: Total Mobile Voice Market Value ($m), Split by 8 Key Regions, 2023-2028
2. Operator Voice
2.1 Operator Voice Introduction
i. Programmable Voice
ii. Call Masking
iii. Monetising Existing Traffic
2.2 Operator Voice Market Methodology
Figure 2.1: Operator-billed Voice Forecast Methodology
2.3 Total Cellular Data Used for Mobile Voice
Figure & Table 2.2: Total Cellular Data Traffic (PB), Split by 8 Key Regions 2023-2028
2.4 Total Operator-billed Voice Revenue
Figure & Table 2.3: Total Operator-billed Voice Revenue ($m) Split by 8 Key Regions 2023-2028
3. VoLTE
3.1 VoLTE Introduction
3.2 VoLTE Methodology
3.2.1 The VoLTE Voice Market
3.2.2 VoLTE Voice Methodology
i. Total VoLTE Users
ii. Total VoLTE Minutes
iii. Total VoLTE Revenue
Figure 3.1: VoLTE Forecast Methodology
3.3 Total Number of 4G LTE Mobile Connections Using VoLTE (m)
Figure & Table 3.2: Total Number of 4G LTE Mobile Connections Using VoLTE (m), Split by 8 Key Regions, 2023-2028
3.4 Total 4G VoLTE Minutes
Figure & Table 3.3: Total 4G VoLTE Minutes (b), Split by 8 Key Regions 2023-2028
3.5 Total Effective VoLTE Revenue
Figure & Table 3.4: Total Effective VoLTE Revenue ($m), Split by 8 Key Regions, 2023-2028
4. VoLTE
4.1 Vo5G Introduction
4.2 Vo5G Methodology
4.2.1 Vo5G Market Outlook
4.2.2 Vo5G Forecast Methodology
i. Total Vo5G Subscribers
ii. Total Vo5G Minutes
iii. Total Vo5G Data Traffic
iv. Total VoLTE Revenue
Figure 4.1: Vo5G Market Forecast Methodology
4.2.3 Total Vo5G Users
Figure & Table 4.2: Total Number of 5G Mobile Connections Using Vo5G (m), Split by 8 Key Regions, 2023-2028
4.3 Total Vo5G Data Traffic
Figure & Table 4.3: Total Mobile Data Traffic Attributable to Vo5G (PB), Split by 8 Key Regions, 2023 2028
4.4 Total Effective Vo5G Revenue
Figure & Table 4.4: Total Effective Vo5G Revenue ($m), Split by 8 Key Regions, 2023-2028
5. OTT Voice
5.1 OTT Voice Addressable User Base, Introduction, Methodology
5.1.1 Introduction
5.1.2 The Addressable User Base
5.1.3 Forecast Methodology
Figure 5.1: OTT Voice Methodology
5.2 Total Number of OTT Voice Users
Figure & Table 5.2: Total Number of OTT Voice Users (m), Split by 8 Key Regions, 2023-2028
5.3 Total OTT Voice Minutes
Figure & Table 5.3: Total Minutes of OTT Voice Use (m), Split by 8 Key Regions, 2023-2028
5.4 Total Data Carried over Cellular Networks Attributable to OTT Voice
Figure & Table 5.4: Total Data Carried 0ver Cellular Networks Attributable to OTT Voice (PB), Split by 8 Key Regions, 2023-2028
6. Mobile Video Calling
6.1 Mobile Video Calling Introduction and Methodology
6.1.1 Mobile Video Calling Introduction
6.1.2 Forecast Methodology
i. Total Video Calling Users
ii. Total Video Calling Data Carried over MNO Networks
iii. Effective Operator-billed Video Calling Revenue
Figure 6.1: Mobile Video Calling Forecast Methodology
6.2 Total Number of Mobile Video Calling Users
Figure & Table 6.2 Total Number of Mobile Video Calling Users (m), Split by 8 Key Regions, 2023-2028
6.3 Total Mobile Video Calling Data Carried over Operator Networks
Figure & Table 6.3: Total OTT Video Calling Data Traffic Carried over MNO Networks (PB/annum), Split by 8 Key Regions, 2023-2028 36

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