Juniper Research’s Mobile Voice Strategies research suite provides a thorough evaluation of the technologies that comprise the mobile voice ecosystem; analysing and forecasting the market for network operators and OTT ecosystem providers.
The research includes:
Extensive ecosystem analysis across various mobile voice technologies, including VoLTE, OTT Voice and Vo5G. The report evaluates the rise of 5G voice services and opportunities available to market stakeholders to capitalise on the growth of 5G networks.
Analysis of challenges for operators in the mobile voice space and strategic recommendations to capitalise on innovative and novel voice communications, including the impact of the GSMA Open Gateway, announced in 2023.
Regional analysis across 8 key regions, scoring each on growth of voice services and potential revenue growth that can be achieved by leading stakeholders.
Please note: the online download version of this report is for a global site license.
- 1. Key Takeaways & Strategic Recommendations
- 1.1 Key Takeaways
- 1.2 Strategic Recommendations
- 2. Future Market Outlook
- 2.1 Future Market Outlook
- 2.1.1 Current Market Value
- i. Voice Market Value
- Figure 2.1: Total Mobile Voice Market Value ($m), Split by 8 Key Regions, 2020-2028
- 2.1.2 Key Networks to Mobile Voice
- Figure 2.2: Total Number of SIMs, Split by Network Technology in 2023: 9.1 Billion
- i. 2G SIMs
- Figure 2.3: Total Number of 2G SIMs, Split by 8 Key Regions, 2020-2028
- ii. 3G SIMs
- Figure 2.4: Total Number of 3G SIMs, Split by 8 Key Regions, 2020-2028
- iii. 4G SIMs
- Figure 2.5: Total Number of 4G SIMs (m), Split by 8 key Regions, 2020-2028
- iv. 5G SIMS
- Figure 2.6: Total Number of 5G SIMs (m), Split by 8 Key Regions, 2020-2028
- 2.2 Key Drivers to the Mobile Voice Market
- 2.3 Challenges of the Mobile Voice Market
- 3. Future Business Model Analysis
- 3.1 Key Operator Technologies
- 3.1.1 VoLTE
- 3.1.2 Vo5G
- 3.1.3 OTT Voice
- Figure 3.1: Total Number of OTT Voice Minutes (m), Split by 8 Key Regions, 2020-2028
- Figure 3.2: Map of Most Used OTT Apps by Country
- 3.1.4 VoWi-Fi
- 3.1.5 Voice Assistants and Recognition
- i. Challenges to the Voice Assistant Market
- 3.1.6 Video Calling
- Figure 3.3: Total Number of Mobile Video Calling Users Year End (m), Split by 8 Key Regions, 2020-2028
- 3.2 Future Monetisable Voice Services
- 3.2.1 CCaaS
- 3.2.2 Flash Calling, Voice Firewalls and Network Auditing
- Figure 3.4: The Process of Flash Calling
- 3.2.3 Voice Assistants
- 3.2.4 Programmable Voice
- 3.2.5 UCaaS
- 3.2.6 Call Tracking
- 3.2.7 IVR (Interactive Voice Recognition)
- Figure 3.5: How IVR Works
- 3.2.8 Call Masking
- Figure 3.6: The Process of Call Masking
- 4. Mobile Voice: Regional Analysis
- 4.1 Mobile Voice Regional Analysis
- Table 4.1: Juniper Research Mobile Voice Heatmap: Scoring Criteria
- 4.1.1 Summary of Key Findings
- Figure 4.2: Juniper Research Competitive Web: Mobile Voice Markets
- i. The Leadership of Far East & China
- ii. Cooperation, Research, and OTT Pivotal to the Future of North America and West Europe Mobile Voice
- iii. Indian Subcontinent Shrouded in Uncertainty
- iv. The Juxtaposition of Mobile Voice Progress in Africa & Middle East
- Table 4.3: Juniper Research Mobile Voice Markets Heatmap
- Figure 4.4: Juniper Research’s 8 Key Regions Map
- 4.1.2 North America
- Figure 4.5: Average Operator-billed Voice Revenue per Mobile Subscriber ($), North America, 2020-2028
- i. US
- Figure 4.6: Total Number of SIMs in the US, Split by Network Technology in 2023
- ii. Canada
- Figure 4.7: Total Cellular Data Traffic Attributable to Mobile Voice in Canada (PB), 2020 2028
- 4.1.3 Latin America
- Figure 4.8: Total Number of SIMs (m), Latin America, Split by SIM Tech, 2023
- i. Argentina
- ii. Brazil
- iii. Mexico
- Figure 4.9: Total Mobile Voice Market Value ($m), Mexico, 2020-2028
- 4.1.4 West Europe
- Figure 4.10: Total Number of SIMs in West Europe Split by SIM Tech in 2023
- i. France
- ii. Germany
- iii. UK
- Figure 4.11: Total Number of 2G and 3G SIM in the UK (m), Split by SIM Tech, 2020-2028
- 4.1.5 Central & East Europe
- Figure 4.12: Total Number of 4G & 5G SIMs in Central & East Europe, Split by SIM Tech, 2020-2028
- i. Russia
- ii. Turkey
- Figure 4.13: Total Number of 5G SIMs in Turkey (m), 2020-2028
- 4.2 Far East & China
- Figure 4.14: Total Number of SIMs in Far East & China (m), Split by SIM Tech, 2020-2028
- i. China
- ii. Japan
- Figure 4.15: Total Mobile Subscribers in Japan (m), 2020-2028
- iii. South Korea
- Figure 4.16: Total Number of SIMs in South Korea (m), Split by SIM Tech, 2020-2028
- 4.2.2 Indian Subcontinent
- Figure 4.17: Total Number of SIMs in Indian Subcontinent (m), Split by SIM Tech, 2020 2028
- i. India
- Figure 4.18: Total Number of SIMs in India (m), Split by SIM Tech, 2023
- ii. Pakistan
- Figure 4.19: Total Number of SIMs in Pakistan (m), Split by SIM Tech, 2020-2028
- 4.2.3 Rest of Asia Pacific
- i. Australia
- ii. Indonesia
- iii. Singapore
- 4.2.4 Africa & Middle East
- i. Nigeria
- Figure 4.20: Total Number of SIMs, Nigeria, Split by SIM Tech, 2020-2028
- ii. South Africa
- Figure 4.21: Total Number of SIMs (m), South Africa, Split by SIM Tech, 2020-2028
- iii. Qatar
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