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Global Conversational AI Market 2025-2029: Market Data & Forecasts

Publisher Juniper Research
Published Feb 18, 2025
Length 24 Pages
SKU # JNRH19997405

Description

The market-leading research suite for the Conversational AI market includes access to the full set of market forecast data of 68 tables and over 31,000 datapoints. Metrics in the research suite include:

Total Number of Chatbot Users and Accesses, split into:
Web-based
App-based
OTT-based
RCS-based
Voicebots
Total Spend on Conversational Commerce
Total Number of Businesses Implementing Conversational AI
Total Revenue from Conversational AI
Juniper Research Interactive Forecast Excel contains the following functionality:

Statistics Analysis: Users benefit from the ability to search for specific metrics, displayed for all regions and countries across the data period. Graphs are easily modified and can be exported to the clipboard.
Country Data Tool: This tool lets users look at metrics for all key regions and countries in the forecast period. Users can refine the metrics displayed via a search bar.
Country Comparison Tool: Users can select countries and compare each of them for specific countries. The ability to export graphs is included in this tool.
What-if Analysis: Here, users can compare forecast metrics against their own assumptions, via five interactive scenarios.

Please note: the online download version of this report is for a global site license.

Table of Contents

24 Pages
1. Key Market Forecasts & Takeaways
1.1 Conversational AI Market Summary & Future Outlook
Conversational AI Market Summary Forecast Methodology
Figure ‎1.1: Conversational AI Market Summary Forecast Methodology
Chatbot Users
Figure & Table ‎1.2: Total Number of Chatbot Users (m), Split by 8 Key Regions, 2025-2029
2. Conversational Commerce
Conversational Commerce over Chatbots
Web-based Chatbots Forecast Methodology
App-based Chatbots Forecast Methodology
RCS-based Chatbots Forecast Methodology
OTT-based Chatbots Forecast Methodology
Voice Bots Forecast Methodology
Figure ‎2.1: Web-based Chatbots Forecast Methodology
Figure ‎2.2: App-based Chatbots Forecast Methodology
Figure ‎2.3: RCS-based Chatbots Forecast Methodology
Figure ‎2.4: OTT-based Chatbots Forecast Methodology
Figure ‎2.5: Voice Bots Forecast Methodology
2.1.1 Chatbots Accessed
Figure & Table ‎2.6: Total Number of Chatbots Accessed (m), Split by Chatbot Technologies, 2025-2029
2.1.2 Spend over Conversational Commerce
Figure & Table ‎2.7: Total Spend over Conversational Commerce Channels ($m), Split by Chatbot Technologies, 2025-2029
3. Conversational AI Service Spend
3.1 Conversational AI Service Spend
3.1.1 Conversational AI Service Spend Forecast Methodology
Figure ‎3.1: Conversational AI Service Spend Forecast Methodology
3.1.2 Businesses Using Conversational AI
Figure & Table ‎3.2: Total Number of Businesses Using Conversational AI Services (m), Split by 8 Key Regions, 2025-2029
3.1.3 Conversational AI Service Revenue
Figure & Table ‎3.3: Total Conversational AI Services Revenue ($m), Split by 8 Key Regions, 2025-2029

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