The market-leading research suite for the CPaaS market includes access to the full set of market forecast data of 380 tables and over 263,000 datapoints. Metrics in the research suite include:
Total CPaaS traffic and revenue, split by channel:
Email
MMS
Mobile Identity APIs
Push Notifications
Online & Mobile Chatbots
OTT Business Messaging
RCS Business Messaging
SMS
Social Media
Video
Voice
Total CPaaS traffic and revenue is then further split by sector:
Banking
Government & Public Services
Healthcare
Retail & eCommerce
Ticketing
Travel & Tourism
Total Number of Businesses Using CPaaS Platforms
Total CPaaS Subscription Revenue
Juniper Research Interactive Forecast Excel contains the following functionality:
Statistics Analysis: Users benefit from the ability to search for specific metrics, displayed for all regions and countries across the data period. Graphs are easily modified and can be exported to the clipboard.
Country Data Tool: This tool lets users look at metrics for all key regions and countries in the forecast period. Users can refine the metrics displayed via a search bar.
Country Comparison Tool: Users can select and compare different countries. The ability to export graphs is included in this tool.
What-if Analysis: Here, users can compare forecast metrics against their own assumptions, via five interactive scenarios.
Please note: the online download version of this report is for a global site license.
- 1. Market Forecasts & Key Takeaways
- 1.1 Introduction to CPaaS Forecasts
- Figure 1.1: Key CPaaS Forecast Information
- 1.1.1 Total CPaaS Market Value
- Figure & Table 1.2: Total CPaaS Market Value ($m), Split by 8 Key Regions 2025-2029
- 1.1.2 Total CPaaS Traffic Revenue by Channel
- Figure & Table 1.3: Total CPaaS Traffic Revenue ($m), Split by 11 Key Channels, 2025-2029
- 1.1.3 CPaaS Traffic Revenue by Sector
- Figure & Table 1.4: Total CPaaS Traffic Revenue ($m), Split by 6 Key Sectors, 2025-2029
- 2. CPaaS Mobile Messaging Forecasts
- 2.1 Introduction to CPaaS SMS & MMS Forecasts
- 2.1.1 CPaaS SMS & MMS Forecast Methodology
- Figure 2.1: CPaaS SMS Forecast Methodology
- Figure 2.2: CPaaS MMS Forecast Methodology
- 2.1.2 Total CPaaS SMS Market
- Figure & Table 2.3: Total CPaaS SMS Revenue ($m), Split by 8 Key Regions, 2025-2029
- 2.1.3 Total CPaaS MMS Market
- Figure & Table 2.4: Total CPaaS SMS Revenue ($m), Split by 8 Key Regions, 2025-2029
- 2.2 CPaaS RCS Messaging Market
- 2.2.1 RCS Business Messaging Forecast Methodology
- Figure 2.5: RCS Business Messaging Forecast Methodology
- 2.2.2 Total CPaaS RCS Revenue
- Figure & Table 2.6: Total CPaaS RCS Revenue ($m), Split by 8 Key Regions, 2025-2029
- 2.3 CPaaS OTT Messaging Market
- 2.3.1 OTT Business Messaging Forecast Methodology
- Figure 2.7: OTT Business Messaging Forecast Methodology
- 2.3.2 Total CPaaS OTT Business Messaging Revenue
- Figure & Table 2.8: Total CPaaS Revenue from OTT Business Messaging Traffic ($m), Split by 8 Key Regions, 2025-2029
- 2.4 CPaaS Identity API Market
- 2.4.1 Identity API Forecast Methodology
- Figure 2.9: Identity API Forecast Methodology
- 2.4.2 Total CPaaS Identity API Revenue
- Figure & Table 2.10: Total CPaaS Revenue from Mobile Identity API Calls ($m), Split by 8 Key Regions, 2025-2029
- 3. Voice & Video Market Forecasts
- 3.1 Introduction to CPaaS Voice & Video
- 3.1.1 Voice & Video Forecast Methodology
- Figure 3.1: CPaaS Voice Forecast Methodology
- Figure 3.2: CPaaS Video Forecast Methodology
- 3.1.2 Total CPaaS Voice Revenue
- Figure & Table 3.3: Total CPaaS Voice Service Revenue ($m), Split by 8 Key Regions, 2025-2029
- 3.1.3 Total CPaaS Video Revenue
- Figure & Table 3.4: Total CPaaS Video Service Revenue ($m), Split by 8 Key Regions, 2025-2029
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