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OSS & BSS Market Size, Share, Trends and Forecast by Component, OSS & BSS Solution Type, Deployment Mode, Organization Size, Industry Vertical, and Region 2025-2033

Publisher IMARC Services Pvt. Ltd.
Published Apr 01, 2025
Length 135 Pages
SKU # IMRC19910456

Description

The global OSS & BSS market size was valued at USD 65.81 Billion in 2024. Looking forward, IMARC Group estimates the market to reach USD 148.26 Billion by 2033, exhibiting a CAGR of 9.4% during 2025-2033. North America currently dominates the market, holding a significant market share of over 35.6% in 2024. The market is driven by the significant expansion of the telecommunication sector, rising consumer expectations, and the emergence of fifth generation technology to improve network speed, capacity, and connectivity.

An operation support system (OSS) is a software used to manage the operating system or communication networks. It handles network planning and maintains network inventories, such as computers, routers, and servers that are connected to a network. On the other hand, a business support system (BSS) supports and automates core business activities and management functions, such as product, customer, revenue, and order. It also provides information about customer relationships, payment orders, and new sign-ups. Due to the distinct and functional features offered by OSS and BSS, several organizations nowadays are focusing on incorporating both the tools to manage different areas of businesses efficiently.
  • SS & BSS Market Trends:
With significant improvements in telecom infrastructure and increasing data consumption, telecom operators and providers are currently relying on OSS and BSS platforms to support business functions, including marketing, product offerings, sales, contracting, and delivery of services. This is further supported by the rising need for efficient portfolio and telecom site management software and the focus on personalization, seamless service usage, and diversity across communication industries and platforms. Apart from this, the rising usage of industrial automation and business intelligence (BI), artificial intelligence (AI), and machine learning (ML) technologies for building efficient digitized business processes are influencing the demand for 5G applications and services worldwide. This, in turn, is strengthening the market growth of the OSS and BSS platform that enables telecom operators to tackle the evolving needs of the end consumers. Besides this, the growing demand for streamlining billing systems, enhancing customer experiences, and improving business agility is anticipated to promote the sales of cloud OSS and BSS tools across the world.

Key Market Segmentation:

IMARC Group provides an analysis of the key trends in each segment of the market, along with forecasts at the global, regional, and country levels for 2025-2033. Our report has categorized the market based on component, OSS & BSS solution type, deployment mode, organization size, and industry vertical.

Breakup by Component:
  • Solution
  • Services
Breakup by OSS & BSS Solution Type:
  • Network Planning and Design
  • Service Delivery
  • Service Fulfillment
  • Service Assurance
  • Billing and Revenue Management
  • Network Performance Management
  • Customer and Product Management
  • Others
Breakup by Deployment Mode:
  • On-premises
  • Cloud-based
Breakup by Organization Size:
  • Small and Medium-sized Enterprises
  • Large Enterprises
Breakup by Industry Vertical:
  • IT and Telecom
  • BFSI
  • Media and Entertainment
  • Retail and E-Commerce
  • Others
Breakup by Region:
  • North America
  • United States
  • Canada
  • Asia-Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Indonesia
  • Others
  • Europe
  • Germany
  • France
  • United Kingdom
  • Italy
  • Spain
  • Russia
  • Others
  • Latin America
  • Brazil
  • Mexico
  • Others
  • Middle East and Africa
Competitive Landscape:

The competitive landscape of the industry has also been examined along with the profiles of the key players being Amdocs, Cisco Systems Inc., Comarch SA, Hewlett Packard Enterprise Development LP, Huawei Technologies Co. Ltd., Infosys Limited, Netcracker Technology Corporation (NEC Corporation), Nokia Corporation, Oracle Corporation, Suntech S.A. and Telefonaktiebolaget LM Ericsson.

Key Questions Answered in This Report

1.How big is the OSS & BSS market?

2.What is the future outlook of the OSS & BSS market?

3.What are the key factors driving the OSS & BSS market?

4.Which region accounts for the largest OSS & BSS market share?

5.Which are the leading companies in the global OSS & BSS market?

9. What is the breakup of the global OSS & BSS market based on the industry vertical?

10. What are the key regions in the global OSS & BSS market?

11. Who are the key players/companies in the global OSS & BSS market?

Table of Contents

135 Pages
1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global OSS & BSS Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Component
6.1 Solution
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Services
6.2.1 Market Trends
6.2.2 Market Forecast
7 Market Breakup by OSS & BSS Solution Type
7.1 Network Planning and Design
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Service Delivery
7.2.1 Market Trends
7.2.2 Market Forecast
7.3 Service Fulfillment
7.3.1 Market Trends
7.3.2 Market Forecast
7.4 Service Assurance
7.4.1 Market Trends
7.4.2 Market Forecast
7.5 Billing and Revenue Management
7.5.1 Market Trends
7.5.2 Market Forecast
7.6 Network Performance Management
7.6.1 Market Trends
7.6.2 Market Forecast
7.7 Customer and Product Management
7.7.1 Market Trends
7.7.2 Market Forecast
7.8 Others
7.8.1 Market Trends
7.8.2 Market Forecast
8 Market Breakup by Deployment Mode
8.1 On-premises
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Cloud-based
8.2.1 Market Trends
8.2.2 Market Forecast
9 Market Breakup by Organization Size
9.1 Small and Medium-sized Enterprises
9.1.1 Market Trends
9.1.2 Market Forecast
9.2 Large Enterprises
9.2.1 Market Trends
9.2.2 Market Forecast
10 Market Breakup by Industry Vertical
10.1 IT and Telecom
10.1.1 Market Trends
10.1.2 Market Forecast
10.2 BFSI
10.2.1 Market Trends
10.2.2 Market Forecast
10.3 Media and Entertainment
10.3.1 Market Trends
10.3.2 Market Forecast
10.4 Retail and E-Commerce
10.4.1 Market Trends
10.4.2 Market Forecast
10.5 Others
10.5.1 Market Trends
10.5.2 Market Forecast
11 Market Breakup by Region
11.1 North America
11.1.1 United States
11.1.1.1 Market Trends
11.1.1.2 Market Forecast
11.1.2 Canada
11.1.2.1 Market Trends
11.1.2.2 Market Forecast
11.2 Asia-Pacific
11.2.1 China
11.2.1.1 Market Trends
11.2.1.2 Market Forecast
11.2.2 Japan
11.2.2.1 Market Trends
11.2.2.2 Market Forecast
11.2.3 India
11.2.3.1 Market Trends
11.2.3.2 Market Forecast
11.2.4 South Korea
11.2.4.1 Market Trends
11.2.4.2 Market Forecast
11.2.5 Australia
11.2.5.1 Market Trends
11.2.5.2 Market Forecast
11.2.6 Indonesia
11.2.6.1 Market Trends
11.2.6.2 Market Forecast
11.2.7 Others
11.2.7.1 Market Trends
11.2.7.2 Market Forecast
11.3 Europe
11.3.1 Germany
11.3.1.1 Market Trends
11.3.1.2 Market Forecast
11.3.2 France
11.3.2.1 Market Trends
11.3.2.2 Market Forecast
11.3.3 United Kingdom
11.3.3.1 Market Trends
11.3.3.2 Market Forecast
11.3.4 Italy
11.3.4.1 Market Trends
11.3.4.2 Market Forecast
11.3.5 Spain
11.3.5.1 Market Trends
11.3.5.2 Market Forecast
11.3.6 Russia
11.3.6.1 Market Trends
11.3.6.2 Market Forecast
11.3.7 Others
11.3.7.1 Market Trends
11.3.7.2 Market Forecast
11.4 Latin America
11.4.1 Brazil
11.4.1.1 Market Trends
11.4.1.2 Market Forecast
11.4.2 Mexico
11.4.2.1 Market Trends
11.4.2.2 Market Forecast
11.4.3 Others
11.4.3.1 Market Trends
11.4.3.2 Market Forecast
11.5 Middle East and Africa
11.5.1 Market Trends
11.5.2 Market Breakup by Country
11.5.3 Market Forecast
12 SWOT Analysis
12.1 Overview
12.2 Strengths
12.3 Weaknesses
12.4 Opportunities
12.5 Threats
13 Value Chain Analysis
14 Porters Five Forces Analysis
14.1 Overview
14.2 Bargaining Power of Buyers
14.3 Bargaining Power of Suppliers
14.4 Degree of Competition
14.5 Threat of New Entrants
14.6 Threat of Substitutes
15 Price Analysis
16 Competitive Landscape
16.1 Market Structure
16.2 Key Players
16.3 Profiles of Key Players
16.3.1 Amdocs
16.3.1.1 Company Overview
16.3.1.2 Product Portfolio
16.3.1.3 Financials
16.3.2 Cisco Systems Inc.
16.3.2.1 Company Overview
16.3.2.2 Product Portfolio
16.3.2.3 Financials
16.3.2.4 SWOT Analysis
16.3.3 Comarch SA
16.3.3.1 Company Overview
16.3.3.2 Product Portfolio
16.3.3.3 Financials
16.3.4 Hewlett Packard Enterprise Development LP
16.3.4.1 Company Overview
16.3.4.2 Product Portfolio
16.3.4.3 Financials
16.3.4.4 SWOT Analysis
16.3.5 Huawei Technologies Co. Ltd.
16.3.5.1 Company Overview
16.3.5.2 Product Portfolio
16.3.5.3 SWOT Analysis
16.3.6 Infosys Limited
16.3.6.1 Company Overview
16.3.6.2 Product Portfolio
16.3.6.3 Financials
16.3.6.4 SWOT Analysis
16.3.7 Netcracker Technology Corporation (NEC Corporation)
16.3.7.1 Company Overview
16.3.7.2 Product Portfolio
16.3.8 Nokia Corporation
16.3.8.1 Company Overview
16.3.8.2 Product Portfolio
16.3.8.3 Financials
16.3.8.4 SWOT Analysis
16.3.9 Oracle Corporation
16.3.9.1 Company Overview
16.3.9.2 Product Portfolio
16.3.9.3 Financials
16.3.9.4 SWOT Analysis
16.3.10 Suntech S.A.
16.3.10.1 Company Overview
16.3.10.2 Product Portfolio
16.3.11 Telefonaktiebolaget LM Ericsson
16.3.11.1 Company Overview
16.3.11.2 Product Portfolio
16.3.11.3 Financials
16.3.11.4 SWOT Analysis

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