The Pancake Is Flipping — So How Will Managed SPs Stay on Top of It?
Description
The Pancake Is Flipping — So How Will Managed SPs Stay on Top of It?
This IDC Market Perspective provides insight into the structural shift of how public cloud providers are now the primary strategic technology partner of enterprises when it comes to supporting firms in this digital-first world and how managed service providers (SPs), also referred to many times as outsourcers, are now considerably lagging behind these public cloud providers as digital partners. This Market Perspective then provides a road map of decision-making criteria that managed SPs need to utilize in assessing on which markets they should place their next big bets, particularly as cloud SPs become a greater threat and challenge to managed SPs."Over the past two decades, there has been a seismic shift that is driving structural change on which community of service providers will be the designated owners of operating IT services on behalf of customers," says David Tapper, program VP, Outsourcing and Managed Cloud Services at IDC. "With public cloud providers appearing to become the new generation of IT service providers, particularly in operating IT environments, success for managed SPs requires that they define core competencies in determining the degree where to pursue new opportunities, build a road map of the impact of automation on labor, emphasize role and position as general contractor, provide robust governance, leverage channel models, build an integrated digital services supply chain, and pursue new business models around multiplatform management."
Please Note: Extended description available upon request.
This IDC Market Perspective provides insight into the structural shift of how public cloud providers are now the primary strategic technology partner of enterprises when it comes to supporting firms in this digital-first world and how managed service providers (SPs), also referred to many times as outsourcers, are now considerably lagging behind these public cloud providers as digital partners. This Market Perspective then provides a road map of decision-making criteria that managed SPs need to utilize in assessing on which markets they should place their next big bets, particularly as cloud SPs become a greater threat and challenge to managed SPs."Over the past two decades, there has been a seismic shift that is driving structural change on which community of service providers will be the designated owners of operating IT services on behalf of customers," says David Tapper, program VP, Outsourcing and Managed Cloud Services at IDC. "With public cloud providers appearing to become the new generation of IT service providers, particularly in operating IT environments, success for managed SPs requires that they define core competencies in determining the degree where to pursue new opportunities, build a road map of the impact of automation on labor, emphasize role and position as general contractor, provide robust governance, leverage channel models, build an integrated digital services supply chain, and pursue new business models around multiplatform management."
Please Note: Extended description available upon request.
Table of Contents
21 Pages
- Executive Snapshot
- New Market Developments and Dynamics
- Executive Summary
- Building the Future Managed SP
- Shifting Brand Perceptions
- Fundamental Restructuring of Supplier Ecosystem in Provisioning Cloud Services
- New Factory Models: Similar Outputs Using New Input Processes, Technologies, and Talent
- Structure of Next-Generation Service Provider Ecosystem: The New Factory Model for IT Services
- Implications for Managed SPs in Crossing the Chasm
- Changing Financial Structure
- Key Trends
- Changing Ecosystem Structure and Vendor Positioning
- Managed Public Cloud Services: Changing Sourcing Model
- Shifting Roles and Responsibilities
- The Near Term
- Role of Strategic Partners with Managed Cloud Services
- Where Managed SPs Need to Play in Today's Ecosystem
- The Long Term: Future Impact on Business Models of Managed SPs
- Transitional Opportunities
- Transitional: Migration and Automation
- Talent: Need for a Road Map
- Strategic Opportunities
- Sales Strategy: Building Channel Opportunities
- Multiplatform Models
- Advice for the Services Provider
- Learn More
- Related Research
- Synopsis
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