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Oracle CloudWorld 2023: Delivering Customer Success Takes Center Stage

Publisher IDC
Published Dec 20, 2023
Length 5 Pages
SKU # IDC18396025

Description

Oracle CloudWorld 2023: Delivering Customer Success Takes Center Stage


This IDC Perspective highlights the focus on customer success services at Oracle CloudWorld 2023."With most enterprises struggling to complete 100% of digital projects, CIOs and business managers are relying on technology providers to help manage the transition to running a digital business," said Elaina Stergiades, research director, Software Success and Support at IDC. "Providers such as Oracle continue to invest in improving and expanding their customer success capabilities to help make sure organizations can realize the full value of critical IT investments."

Please Note: Extended description available upon request.

Table of Contents

5 Pages
Executive Snapshot
Situation Overview
Oracle's Ongoing Commitment to Customer Success
Oracle Customer Assurance for Implementation and Adoption
Oracle University Investments in Customer Success
Oracle Customer Success Programs for Partners
Advice for the Technology Buyer
Learn More
Related Research
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