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NICE: Specializing in CX-Driven GenAI

Publisher IDC
Published Nov 30, 2023
Length 4 Pages
SKU # IDC18353191

Description

NICE: Specializing in CX-Driven GenAI


This IDC Market Note highlights the key points from NICE Analyst Summit held in Peru on October 11-13, 2023. It discusses NICE's strategy and drivers of innovations as NICE continues to specialize in CX-based AI, leveraging its assets and expertise in customer interactions.

Please Note: Extended description available upon request.

Table of Contents

4 Pages
Executive Snapshot
In This Market Note
IDC's Point of View
Learn More
Related Research
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