This IDC Perspective presents a reflection on Infor's strategic direction as discussed during the April 2025 Analyst Summit. It examines Infor's industry-focused approach to integrating AI and process intelligence within its cloud enterprise resource planning (ERP) solutions, marking a transition from transaction automation to improved decision-making processes. The document outlines Infor's use of agentic AI and a multilayered automation architecture, which supports the development of ERP-native applications. It also details sector-specific developments in manufacturing, wholesale and distribution, and supply chain logistics, reflecting Infor's industry-specific solutions. This report highlights Infor's emphasis on ecosystem-driven innovation and customer-led transformation, indicating the company's role in advancing enterprise operations.
Executive Snapshot
Situation Overview
Part 1: Cross-Industry Platform Insights
GenAI and Process Intelligence Are Embedded, Not Bolted
Build an ERP-Native Developer and App Ecosystem
Part 2: Sector-Specific Highlights
Process Manufacturing
Food
Fashion
Discrete Manufacturing
MES
Warehousing and Distribution
Supply Chain and Logistics
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