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IDC PeerScape: Practices to Increase Trust in AI

Publisher IDC
Published May 07, 2024
Length 6 Pages
SKU # IDC18780645

Description

IDC PeerScape: Practices to Increase Trust in AI


This IDC PeerScape discusses practices to improve trust in AI and GenAI usage. "Trustworthy AI development and use consider not only the accuracy rate and potential use cases for AI technologies but also the downstream effects of AI and GenAI technologies on customers, employees, and the broader public," said Grace Trinidad, research director, Future of Trust at IDC. "Trustworthy implementation of AI and GenAI is preceded by an AI governance structure and strategy that has input from multiple areas of an organization and maintains human oversight."

Please Note: Extended description available upon request.

Table of Contents

6 Pages
IDC PeerScape Figure
Executive Summary
Peer Insights
Practice 1: Align AI Adoption and Creation with Your Organization's Mission and Values with a Responsible AI Policy and Strategy
Challenge
Examples
Broadcom
Cisco
Splunk
Trend Micro
Guidance
Practice 2: Ensure That There Is a "Human in the Loop" at Critical Points
Challenge
Examples
Splunk
Trend Micro
Zscaler
Guidance
Practice 3: Establish an Enterprisewide AI Governance Committee
Challenge
Examples
Splunk
Trellix
Trend Micro
Guidance
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