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IDC PeerScape: Government Agency Practices to Effectively Leverage Artificial Intelligence

Publisher IDC
Published May 05, 2022
Length 7 Pages
SKU # IDC17155853

Description

IDC PeerScape: Government Agency Practices to Effectively Leverage Artificial Intelligence

This IDC PeerScape provides insights into four U.S. federal agencies that are generating real program and business value with AI; some technologists within these agencies are sharing the lessons learned and inviting open collaboration with their peers through established AI research and development centers of excellence (COEs)."While AI is not new to U.S. federal agencies, there are leaders who have taken well-studied and proven approaches to maximizing its value," said Thom Rubel, public sector adjunct research advisor with IDC's IT Executive Programs (IEP). "Agencies that take advantage of and leverage these examples can improve and accelerate their AI implementations by paying close attention to the factors that are creating success."

Please Note: Extended description available upon request.

Table of Contents

7 Pages
IDC PeerScape Figure
Executive Summary
Peer Insights
Practice 1: Effectively and Rapidly Responding to Environmental Conditions/Situations, Threats, and Emergencies
Challenge
Example
U.S. Department of Defense's Joint Artificial Intelligence Center
Guidance
Practice 2: Improving Constituent Service Delivery and Outcomes
Challenge
Example
U.S. Department of Veterans Affairs' National Artificial Intelligence Institute
Guidance
Practice 3: Augmenting and Improving Workforce Productivity
Challenge
Example
U.S. DoD's Defense Logistics Agency
Guidance
Practice 4: Improving Decision Making for Core Agency Business Processes
Challenge
Example
U.S. Social Security Administration
Guidance
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