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IDC MaturityScape Benchmark: AI-Fueled Public Sector Organization Worldwide, 2025

Publisher IDC
Published Jul 17, 2025
Length 22 Pages
SKU # IDC20204660

Description

This IDC study presents the results of IDC's MaturityScape Benchmark AI Survey to help guide organizations on their AI maturity journey."Public sector organizations are quickly adopting AI and proactively starting their AI journeys by establishing an effective strategy that provides responsible AI guardrails while supporting employees who are keen to use AI tools," said Ruthbea Yesner, program vice president, Education and Smart Cities at IDC Government Insights. "As with any technological advancement, especially one of the scope and speed of AI, a structured approach must be in place that helps organizations evolve, adjust and, ultimately, become the AI-fueled organization. The IDC AI-fueled organization maturity model is designed to support this endeavor, wherever you are on your journey."

Table of Contents

22 Pages

IDC MaturityScape Benchmark Figure

Executive Summary

Analysis of AI-Fueled Public Sector Organization Maturity Benchmark Data

Stages of the AI-Fueled Public Sector Organization Maturity Framework

Ad Hoc — AI Scramble

Description

Business Outcome

Opportunistic — AI Pivot

Description

Business Outcome

Repeatable — AI Alignment

Description

Business Outcome

Managed — AI Transform

Description

Business Outcome

Optimized — AI-Fueled Organization

Description

Business Outcome

Dimensions of the AI-Fueled Public Sector Organization Maturity Framework

Survey Findings: Maturity Distribution Across Dimensions

Overall

Strategy

People

Technology

Evaluating AI-Fueled Public Sector Organization Maturity: Survivors and Thrivers

Survey Findings: Comparison of Survivors and Thrivers

Advice for Technology Buyers

Learn More

Related Research

Appendix

Methodology

Survey Respondent Segmentation

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