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Analysis of Finance Global Business Service Organizations

Publisher IDC
Published Sep 27, 2023
Length 10 Pages
SKU # IDC18202347

Description

Analysis of Finance Global Business Service Organizations


This IDC Market Perspective examines global organizations that use the global business services (GBS) model, specifically looking at the adoption of GBS by industry, the type and number of functions supported, years in establishment, and service provider use case of GBS transformation in finance."GBS can continue to drive value for global organizations with improved customer centricity and positive customer experiences and by building and fostering innovation of new solutions and capabilities across the enterprise," says Ali Close, manager of IDC's Business Process Services/Outsourcing Services Research Program.

Please Note: Extended description available upon request.

Table of Contents

10 Pages
Executive Snapshot
New Market Developments and Dynamics
Industry Dynamics
State of Finance Global Business Services
Functions Performed in GBS Organizations
Finance Transformation Initiatives for GBS
Finance GBS Transformation Use Cases
IBM Sets Up Managed GBS Services for Indian Oil Corporation Limited
Infosys Creates an Enterprise GBS Solution for Leading European Electronics Retailer
IDc's point of view
The Future of GBS and Value Drivers for Determining Success
Learn More
Related Research
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