European Collaborative Applications Forecast, 2020–2024
The IDC Market Forecast examines the collaborative applications market. It outlines major market trends and provides recommendations for market players."Collaborative applications will play a crucial role in the future as enterprises focus on digital transformation, with workplace transformation being the number 1 priority. As work models shift to a hybrid arrangement and a distributed workforce become more prevalent, collaboration technology will connect employees and play a vital role in determining the speed with which enterprises drive innovation and go to market. The onus is on vendors to develop the right capabilities by extending and integrating with other features that can underpin emerging work patterns and long-term business goals," said Oru Mohiuddin, research manager, IDC European Unified Communications and Collaboration.
Please Note: Extended description available upon request.
- IDC Market Forecast Figure
- Executive Summary
- Advice for Technology Suppliers
- Extend Capabilities and Form Closer Partnerships Within the Ecosystem
- Embrace Collaborative Work Management
- Communicate Solutions Instead of Technology
- Focus on User Experience
- Make Security a Key Priority
- Market Forecast
- Market Context
- Drivers and Inhibitors
- Drivers
- Hybrid Work Models and the Distributed Workforce Fast-Tracked by COVID-19
- Increased Ease of Integration of Services
- Inhibitors
- COVID-19's Negative Impact on the Economy
- Significant Market Developments
- Digital Workplace to Drive Enterprise Communication
- Cloud-Based Applications will Drive Growth in Collaborative Applications
- Videoconferencing will Lead in Absolute Growth
- Team-Collaborative Applications Are also Important
- Changes from Prior Forecast
- Market Definition
- Collaborative Applications
- Conferencing Applications
- Email Applications
- Enterprise Community Applications
- Team-Collaborative applications
- Methodology
- Related Research
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