European Collaborative Applications Forecast, 2020–2024

European Collaborative Applications Forecast, 2020–2024

The IDC Market Forecast examines the collaborative applications market. It outlines major market trends and provides recommendations for market players."Collaborative applications will play a crucial role in the future as enterprises focus on digital transformation, with workplace transformation being the number 1 priority. As work models shift to a hybrid arrangement and a distributed workforce become more prevalent, collaboration technology will connect employees and play a vital role in determining the speed with which enterprises drive innovation and go to market. The onus is on vendors to develop the right capabilities by extending and integrating with other features that can underpin emerging work patterns and long-term business goals," said Oru Mohiuddin, research manager, IDC European Unified Communications and Collaboration.

Please Note: Extended description available upon request.


IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Extend Capabilities and Form Closer Partnerships Within the Ecosystem
Embrace Collaborative Work Management
Communicate Solutions Instead of Technology
Focus on User Experience
Make Security a Key Priority
Market Forecast
Market Context
Drivers and Inhibitors
Drivers
Hybrid Work Models and the Distributed Workforce Fast-Tracked by COVID-19
Increased Ease of Integration of Services
Inhibitors
COVID-19's Negative Impact on the Economy
Significant Market Developments
Digital Workplace to Drive Enterprise Communication
Cloud-Based Applications will Drive Growth in Collaborative Applications
Videoconferencing will Lead in Absolute Growth
Team-Collaborative Applications Are also Important
Changes from Prior Forecast
Market Definition
Collaborative Applications
Conferencing Applications
Email Applications
Enterprise Community Applications
Team-Collaborative applications
Methodology
Related Research

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