Canadian Communications Services Forecast, 2019–2023: Telecom Inside Out

Canadian Communications Services Forecast, 2019–2023: Telecom Inside Out

This IDC study presents IDC Canada's five-year forecasts for communications services spending by customer segment, company size, industry sector, and region for 2019–2023 based on the annual update of IDC Canada's custom Communications Market Model and replaces our previous comprehensive spring and fall 2018 forecast documents (see Lawrence Surtees, Nikhil Anand, Manish Nargas, and Emily Taylor, Canadian Telecom Services Forecast, 2018–2022: Telecom Inside Out, IDC Canada #CA42532118, May 2018, and Lawrence Surtees, Meng Cong, and Nikhil Anand, Impact of IFRS 15 Accounting Rule Change on Canadian Communications Services Forecast, 2018–2022, IDC Canada #CA43232418, September 2018).Readers should note the adjustments made in this study and rely on this forecast for 2019 planning purposes. This study addresses the following questions:How does current and projected spending on Canadian telecom services differ by:Market segment?Customer segment?Company size?Region?Industry vertical sector?Which industry sectors, customer segments, company size, and regional segments of the Canadian communications services market are poised for growth, and which are the best opportunities for communication service providers (SPs) over the new five-year forecast period?Communication SPs continue to face twin challenges of market erosion by new and established entrants in their core markets, coupled with increased wireless substitution, which will further exacerbate revenue erosion in traditional communications market segments over the five-year forecast period."The need to invest in next-generation network (NGN) infrastructure technologies is an urgent imperative beyond preparing for 5G wireless," says study coauthor Lawrence Surtees, vice president of Communications Research and principal analyst at IDC Canada Ltd. "NGN infrastructure is the future of the provider franchise and is both a competitive necessity for survival and a strategic enabler of new revenue sources."

Please Note: Extended description available upon request.

IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
Canadian Communications Services Market in 2018
Comparison of Year-End Results with Previous IDC Forecast
Communications Service Market Segment Trends
Wireless Key to Competitive Position
Video Segment Under Pressure
Business TV Revenue Growing But Not a Panacea
Telecom Service Customer Segment Trends
Industry Sector Trends
Regional Trends
Telecom Service Sector Forecast, 2019–2023
Local Wireline
Circuit Switch Decline
VoIP, Cable Telephony, and SIP Trunk
SIP and UCCaaS
Long Distance
Enterprise Over the Top: Cloud Computing and Datacentres
Wireless Service Revenue Hardest Hit by IFRS 15 Change
Customer Segment Forecast
Consumer (Home) Segment
Business Market
Industry Sector Forecast
Regional Forecast
Market Context
Drivers and Inhibitors
Wireline Voice Service
Millennial Demographics and Mobile Workforce
Mobile Substitution
SIP Trunks
Internet and Video
Fibre-Optic Rollouts Accelerate
Gigabit Internet and Increasing Data Needs
Wireless Internet Substitution and 5G Wireless
Over-the-Top Video
Regulatory Environment
Wireless Service
Substitution Gains Traction
Next-Generation 5G Wireless Broadband with SDN and NFV
Wireless Voice Declines Continue to Pressure ARPU
Slower Wireless Subscriber Growth
Wi-Fi and Integrated Mobile Broadband
Data (WAN) Services
Network Convergence
Fibre-Optic Wavelength Network Proliferation
Enterprise Over the Top: SD-WAN Looms to Cannibalize MPLS IP VPN Revenue
Significant Market Developments
Changes from Prior Forecast
Market Definition
Telecom Taxonomy and Service Definitions
Local TDM and Wireline
VoIP, Cable Telephony, and SIP Trunk
SIP Trunk
Long Distance
Wireless Data Segmentation
Wireless Wholesale
Video Services
Industry Sector Definitions
Financial Services
Public Sector
Communications and Media
Other Industries
Telecommunications Wholesale
Company Size Definitions
Region Definitions
SIP Trunk Forecast
Note on SIP Terms
Difficulty Reconciling Forecasts with CRTC Market Data
Related Research
Supplementary References

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