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Arctic Wolf's Incident Response Retainer Plan: Why Didn't Anyone Think of This Before?

Publisher IDC
Published Jul 08, 2025
Length 5 Pages
SKU # IDC20188415

Description

This IDC Market Note documents Arctic Wolf's recently announced Incident360 Retainer. This modern, assurance-based approach to incident response addresses limitations of traditional retainers. It provides predictable coverage, proactive readiness, and integrated tools that are especially suited for midmarket and smaller organizations. The retainer includes full coverage for one incident per year and offers various levels with different features. "Arctic Wolf's Incident360 Retainer breaks the laws of traditional hours-based incident response retainer models. Cost certainty mixed with an outcome-based model will provide IT, cybersecurity, and C-suite leaders with some reduced anxiety when — not if — their incident response retainer gets utilized in a crisis situation." — Craig Robinson, research vice president, Security Services, IDC

Table of Contents

5 Pages

Executive Snapshot

In This Market Note

IDC's Point of View

Thinking Outside the Box — Opportunities for the Midmarket

Impacts on the Channel

What Is Missing?

Learn More

Related Research

Synopsis

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