This IDC Market Note documents Arctic Wolf's recently announced Incident360 Retainer. This modern, assurance-based approach to incident response addresses limitations of traditional retainers. It provides predictable coverage, proactive readiness, and integrated tools that are especially suited for midmarket and smaller organizations. The retainer includes full coverage for one incident per year and offers various levels with different features. "Arctic Wolf's Incident360 Retainer breaks the laws of traditional hours-based incident response retainer models. Cost certainty mixed with an outcome-based model will provide IT, cybersecurity, and C-suite leaders with some reduced anxiety when — not if — their incident response retainer gets utilized in a crisis situation." — Craig Robinson, research vice president, Security Services, IDC
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Thinking Outside the Box — Opportunities for the Midmarket
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