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Amdocs Is on the Move

Publisher IDC
Published Jan 18, 2023
Length 5 Pages
SKU # IDC17644376

Description

Amdocs Is on the Move

This IDC Market Note delves into the key issues facing Amdocs as the company navigates its ongoing business diversification strategy and product/technology shifts to cloud native. Amdocs is an industry veteran with deep roots in the telecom sector, nearly synonymous with operations support system/business support system offerings for telcos around the world. Amdocs' trajectory has largely mirrored the variations in the fortunes of the telecom industry. "Amdocs has not only weathered the storms unleashed by the pandemic but come through stronger," said Shiv Putcha, adjunct research director, IDC Asia/Pacific. "The major story of the post-pandemic Amdocs is that the company is diversifying beyond its core telecom segment. The new direction for Amdocs is born of the company's response to several macro trends, such as 5G, artificial intelligence/machine learning in the network, automation, the metaverse, cloud and edge compute, and others. However, the new direction is also the result of an increasingly complex and fragmented competitive landscape," he added.

Please Note: Extended description available upon request.

Table of Contents

5 Pages
Executive Snapshot
In This Market Note
Amdocs Is on the Move, with Legacy and New Businesses Growing
Customer Experience Is Now Synonymous with Digital
Can Communications SPs Become Platform SPs?
5G Is Highly Strategic for Amdocs
IDC's Point of View
Learn More
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