Global User Experience (UX) Market 2025 by Company, Regions, Type and Application, Forecast to 2031

According to our (Global Info Research) latest study, the global User Experience (UX) market size was valued at US$ 647 million in 2024 and is forecast to a readjusted size of USD 1810 million by 2031 with a CAGR of 16.0% during review period.

User Experience (UX) is the process of discovering the behaviors, motivations and needs of your customers through observation, task analysis, and other types of user feedback.

The major players in global User Experience (UX) market include Qualtrics, UserTesting, UserZoom, etc. The top 3 players occupy about 65% shares of the global market. North America and Europe are main markets, they occupy about 55% of the global market. Cloud Based is the main type, with a share about 90%. Large Enterprises is the main application, which holds a share about 60%.

This report is a detailed and comprehensive analysis for global User Experience (UX) market. Both quantitative and qualitative analyses are presented by company, by region & country, by Type and by Application. As the market is constantly changing, this report explores the competition, supply and demand trends, as well as key factors that contribute to its changing demands across many markets. Company profiles and product examples of selected competitors, along with market share estimates of some of the selected leaders for the year 2025, are provided.

Key Features:

Global User Experience (UX) market size and forecasts, in consumption value ($ Million), 2020-2031

Global User Experience (UX) market size and forecasts by region and country, in consumption value ($ Million), 2020-2031

Global User Experience (UX) market size and forecasts, by Type and by Application, in consumption value ($ Million), 2020-2031

Global User Experience (UX) market shares of main players, in revenue ($ Million), 2020-2025

The Primary Objectives in This Report Are:

To determine the size of the total market opportunity of global and key countries

To assess the growth potential for User Experience (UX)

To forecast future growth in each product and end-use market

To assess competitive factors affecting the marketplace

This report profiles key players in the global User Experience (UX) market based on the following parameters - company overview, revenue, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include UserTesting, Qualtrics, Hotjar, Lookback, UserZoom, Validately, Userlytics, UsabilityHub, TryMyUI, Woopra, etc.

This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals.

Market segmentation

User Experience (UX) market is split by Type and by Application. For the period 2020-2031, the growth among segments provides accurate calculations and forecasts for Consumption Value by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.

Market segment by Type
Cloud Based
On-Premises

Market segment by Application
Large Enterprises
SMEs

Market segment by players, this report covers
UserTesting
Qualtrics
Hotjar
Lookback
UserZoom
Validately
Userlytics
UsabilityHub
TryMyUI
Woopra
Usabilla
TechSmith
20|20 Research
User Interviews

Market segment by regions, regional analysis covers

North America (United States, Canada and Mexico)

Europe (Germany, France, UK, Russia, Italy and Rest of Europe)

Asia-Pacific (China, Japan, South Korea, India, Southeast Asia and Rest of Asia-Pacific)

South America (Brazil, Rest of South America)

Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)

The content of the study subjects, includes a total of 13 chapters:

Chapter 1, to describe User Experience (UX) product scope, market overview, market estimation caveats and base year.

Chapter 2, to profile the top players of User Experience (UX), with revenue, gross margin, and global market share of User Experience (UX) from 2020 to 2025.

Chapter 3, the User Experience (UX) competitive situation, revenue, and global market share of top players are analyzed emphatically by landscape contrast.

Chapter 4 and 5, to segment the market size by Type and by Application, with consumption value and growth rate by Type, by Application, from 2020 to 2031

Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2020 to 2025.and User Experience (UX) market forecast, by regions, by Type and by Application, with consumption value, from 2026 to 2031.

Chapter 11, market dynamics, drivers, restraints, trends, Porters Five Forces analysis.

Chapter 12, the key raw materials and key suppliers, and industry chain of User Experience (UX).

Chapter 13, to describe User Experience (UX) research findings and conclusion.