Strategic Intelligence: The Future of Work in Consumer
Summary
This report examines the effects of the evolving work landscape on the consumer goods, foodservice, and packaging industries. The theme of the future of work is divided into five key categories: visualization, automation, interpretation, collaboration, and connectivity. Each category includes technologies that have the potential to alter existing operations within the consumer sector. The report details how these five categories influence the consumer, foodservice, and packaging industries, supported by various case studies and examples. For instance, robotics can take over hazardous or monotonous tasks with high precision, ensuring the safety of employees.
The five categories related to the future of work can be utilized to address specific challenges within the industry. For instance, Mondelēz International employs generative AI (GenAI) to respond to the evolving preferences of consumers. Environmental, Social, and Governance (ESG) issues are currently a major focus in society. Governments face increasing pressure to meet 2030 emission targets in order to achieve net-zero goals. Visualization technologies, such as digital twins, can play a crucial role in addressing this challenge by simulating and optimizing production processes. Additionally, this report highlights companies that are at the forefront of adopting future work technologies, including Unilever, Sodexo, and Mondi. It also examines specialized technology vendors, offering insights into companies like AI Palette, Rockwell Automation, and Zappar.
Scope
- In 2023/24, the industry recorded an average of 2,365 non-fatal injuries per 100,000 workers. What is more worrying is that data from the HSE shows that in the UK, the fatal injury rate within the sector is 2.1 times higher than the overall industry average.
- Colgate-Palmolive uses digital twin technology to create simulated customer feedback on products it has not yet launched.
- In research and development (R&D), GenAI enables the development of new product offerings by analyzing market trends, competitor products, and consumer feedback.
- In 2024, the term automation was mentioned 1,229 times, down 27% from 1,692 in 2023.
- Gain insight into how future of work technologies can impact the consumer, foodservice, and packaging sectors.
- Identify the leading and specialist vendors of future of work solutions for the consumer industry.
- Understand how consumer goods, foodservice, and packaging companies are using future of work technologies within their business operations.
- Identify the key areas of the future of work framework that consumer goods, foodservice, and packaging companies should invest in.
- Executive Summary
- Players
- GlobalData’s Future of Work Framework
- The Impact of the Future of Work on Consumer
- How automation helps tackle the challenge of workforce health and safety
- How interpretation helps tackle the challenge of changing consumer preferences
- How visualization helps tackle the challenge of ESG
- How visualization helps tackle the challenge of reskilling the industry’s workforce
- How automation helps tackle the challenge of inefficient supply chains
- Case Studies
- Mondi uses autonomous drones for warehouse scanning
- Mondelēz implements GenAI to increase consumer engagement
- Chipotle automates labor-intensive tasks with co-bots
- The Future of Work Timeline
- Signals
- Mergers and acquisitions
- Company filing trends
- Hiring trends
- Companies
- Leading future of work technology adopters in consumer
- Specialist future of work technology providers in consumer
- Sector Scorecards
- Consumer goods sector scorecard
- Who’s who
- Thematic screen
- Valuation screen
- Risk screen
- Foodservice sector scorecard
- Who’s who
- Thematic screen
- Valuation screen
- Risk screen
- Packaging sector scorecard
- Who’s who
- Thematic screen
- Valuation screen
- Risk screen
- Glossary
- Further Reading
- GlobalData reports
- Our Thematic Research Methodology
- About GlobalData
- Contact Us
- List of Tables
- Table 1 Mergers and acquisitions
- Table 2 Leading future of work technology adopters in consumer
- Table 3 Specialist future of work technology providers in consumer
- Table 4 Glossary
- Table 5 GlobalData reports
- List of Figures
- Figure 1: Key players in the future of work theme
- Figure 2: GlobalData’s future of work framework
- Figure 3: Thematic investment matrix
- Figure 4: Mondi partnered with Anyline to pilot its data capture drone technology
- Figure 5: Mondelēz collaborated with Accenture and Publicis to create an AI-powered platform
- Figure 6: Chipotle partnered with Vebu to launch the Autocado co-bot
- Figure 7: The future of work story
- Figure 8: Company mentions of the future of work in the consumer sector have declined in recent years
- Figure 9: Automation was the most common future of work-related keyword in consumer goods company filings
- Figure 10: The number of active future of work-related jobs decreased slightly in 2024
- Figure 11: Who does what in the consumer goods space?
- Figure 12: Thematic screen - Consumer goods sector scorecard
- Figure 13: Valuation screen - Consumer goods sector scorecard
- Figure 14: Risk screen - Consumer goods sector scorecard
- Figure 15: Who does what in the foodservice space?
- Figure 16: Thematic screen - Foodservice sector scorecard
- Figure 17: Valuation screen - Foodservice sector scorecard
- Figure 18: Risk screen - Foodservice sector scorecard
- Figure 19: Who does what in the packaging space?
- Figure 20: Thematic screen - Packaging sector scorecard
- Figure 21: Valuation screen - Packaging sector scorecard
- Figure 22: Risk screen - Packaging sector scorecard
- Figure 23: Our five-step approach for generating a sector scorecard
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