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Strategic Intelligence: Cloud Computing in Travel and Tourism (2025)

Publisher GlobalData
Published Jun 30, 2025
Length 37 Pages
SKU # GBDT20204554

Description

Strategic Intelligence: Cloud Computing in Travel and Tourism (2025)

Summary

This report analyzes the key theme of cloud computing in the travel and tourism sector. Cloud computing is taking on importance as travel companies look to tackle disruptive travel trends like geopolitical disruptions and improve customer experience. This report provides an insight into key trends, challenges, and recommendations, as well as providing concrete case studies to help the reader see examples of cloud computing technologies in action.

Scope
  • Cloud investment by travel and leisure companies will reach $24.4 billion in 2028, up from $12.3 billion in 2024. Investment in the cloud technology stack depends on company size and business requirements.
  • Small and medium-sized travel companies tend to invest in software as a service (SaaS) solutions, which provide out-of-thebox, scalable applications. Larger travel companies invest in infrastructure as a service (IaaS) and platform as a service (PaaS) from public cloud providers. Geopolitical disruptions, dynamic pricing, and personalization require companies to invest in cloud technology.
  • Companies with strong cloud architectures can adapt to changing circumstances seamlessly. The tourism industry is a prime target for cyberattacks. Traditional perimeter-based security measures are inadequate, as cloud environments lack a defined perimeter. This interconnectedness can lead to vulnerabilities such as insecure application programming interfaces (APIs) and account hijacking.
Reasons to Buy
  • Understand the impact of cloud computing on the tourism industry, using case studies to help you understand how you can adapt and understand this theme.
  • Assess the strategies that companies are adopting to succeed in cloud computing.

Table of Contents

37 Pages
Executive Summary
Players
Value Chain
The cloud computing stack
Software as a service (SaaS)
Platform as a service (PaaS)
Infrastructure as a service (IaaS)
Cloud professional services
Cloud Computing’s Impact on Travel and Tourism
How cloud computing helps tackle the challenge of scalability
How cloud computing helps tackle the challenge of enhanced customer experience
How cloud computing helps tackle the challenge of data security and compliance
How cloud computing helps support disaster recovery and business continuity
How cloud computing helps tackle the challenge of environmental sustainability
Case Studies
Lufthansa uses data analytics in the cloud to optimize airline operations
Carnival deploys a range of Microsoft Azure cloud technologies
AirAsia uses cloud to improve operations, customer experience, and data security
The Cloud Computing Timeline
Companies
Leading cloud computing adopters in travel and tourism
Specialist cloud computing vendors in travel and tourism
Sector Scorecards
Airports sector scorecard
Who’s who
Thematic screen
Valuation screen
Risk screen
Lodging sector scorecard
Who’s who
Thematic screen
Valuation screen
Risk screen
Glossary
Further Reading
GlobalData reports
Our Thematic Research Methodology
About GlobalData
Contact Us
List of Tables
Table 1: Leading cloud computing adopters in travel and tourism
Table 2: Specialist cloud computing vendors in travel and tourism
Table 3: Glossary
Table 4: GlobalData reports
List of Figures
Figure 1: Key players in the cloud computing theme
Figure 2: The cloud computing value chain
Figure 3: All travel and tourism companies should invest in SaaS and cloud professional services
Figure 4: The cloud computing story
Figure 5: Who does what in the airports space?
Figure 6: Thematic screen - Airports sector scorecard
Figure 7: Valuation screen - Airports sector scorecard
Figure 8: Risk screen - Airports sector scorecard
Figure 9: Who does what in the lodging space?
Figure 10: Thematic screen - Lodging sector scorecard
Figure 11: Valuation screen - Lodging sector scorecard
Figure 12: Risk screen - Lodging sector scorecard
Figure 13: Our five-step approach for generating a sector scorecard

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