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Retail Channel Series: UK Online Retailing 2024-2029

Publisher GlobalData
Published Sep 05, 2025
Length 119 Pages
SKU # GBDT20635440

Description

Retail Channel Series: UK Online Retailing 2024-2029

Summary

The GlobalData Retail Channel Series: UK Online Retailing 2024-2029 report offers comprehensive insight and analysis of the online channel in the UK, the main trends and hot issues, major players and consumer shopping behaviour. It also provides forecasts to 2029 across key retail sectors.

In 2024, the UK online retail market saw notable growth, reflecting a steady performance but a slower pace compared to the previous five years. This suggests that the online sector is set to continue its upward trajectory, likely surpassing the overall retail market growth in the coming years. Key sectors and the rising appeal of marketplace formats are expected to contribute significantly to this growth, particularly in areas such as clothing and footwear.

Key Highlights
  • The online health and beauty market is anticipated to experience substantial growth in 2025, contributing significantly to the overall expansion of the online market out to 2029.
  • Tesco saw a significant increase in market share from 2023 to 2024. With a robust online presence across multiple sectors, the retailer is emerging as a formidable omnichannel competitor in the online market.
  • The online food & grocery sector is also poised for significant growth between 2024 and 2029. This growth will be driven by consumers opting to shop online to manage budgets, investments by grocers and broader ranges.
Scope
  • The UK Online Retailing report provides a comprehensive analysis and forecast of the online channel, offering insights into consumer behaviour, economic factors affecting the channel and retailer performance. This report aims to serve as a valuable resource for retail businesses, investors, policymakers, and other stakeholders interested in the future of the online market in the UK.
Reasons to Buy
  • Use our in-depth consumer and market insight to learn about the growth of different sectors online and the issues affecting the online market to ensure you capitalise on high growth areas such as click & collect and third-party pickup in a given sector.
  • Understand why and how consumers shop online for different products to capitalise on the growth in the online market.
  • Understand which retailers have the most popular online propositions in each sector, enabling you to better compete with market leading players and enhance your own online propositions.

Table of Contents

119 Pages
Executive summary
KEY TRENDS
UK Online Market drivers
UK Online Market inhibitors
Key Trends: Mobile Apps
Key Trends: Integrated Payment Options
Key Trends: Returns Crisis
Key Trends: Competition from Online Pureplays
Strategies for success
MARKET SIZE AND FORECASTS 2024-2029e
UK Online Market, five year growth 2019, 2024 & 2029e
UK Online Market Size, 2019-2029e
UK Online Growth vs Total Retail Growth, 2019-2029e
UK Online Share of Total Retail, 2019-2029e
UK Online Non-Food Share of Non-Food Retail, 2019-2029e
UK Fulfilment Method Share of Online Retail, 2019, 2024, & 2029e
SECTOR PERFORMANCE AND FORECASTS 2022-2029e
Key sector trends
UK Online Sector Growth %, 2024-2029e
UK Online Market by Sector %, 2019-2029e
UK Online Market Sector Value and Forecast, 2019, 2024 & 2029e
UK Online Sector Penetration %, 2024
UK Home Delivery & Digital Sector Sales, 2019, 2024 & 2029e
UK Click & Collect Sector Sales, 2019, 2024 & 2029e
UK Third-Party Pickup Sector Sales, 2019, 2024 & 2029e
UK Online Returns Market by Sector, 2019, 2024 & 2029e
UK Online Clothing & Footwear Market, 2019-2029e
UK Clothing & Footwear Market Growth by Channel, 2024-2029e
UK Online Food & Grocery Market, 2019-2029e
UK Food & Grocery Market Growth by Channel, 2024-2029e
UK Online Electricals Market, 2019-2029e
UK Electricals Market Growth by Channel, 2024-2029e
UK Online Health & Beauty Market, 2019-2029e
UK Health & Beauty Market Growth by Channel, 2024-2029e
UK Online Furniture & Floorcoverings Market, 2019-2029e
UK Furniture & Floorcoverings Market Growth by Channel, 2024-2029e
UK Online Homewares Market, 2019-2029e
UK Homewares Market Growth by Channel, 2024-2029e
UK Online DIY & Gardening Market, 2019-2029e
UK DIY & Gardening Market Growth by Channel, 2024-2029e
UK Online Other Market, 2019-2029e
UK Other Market Growth by Channel, 2024-2029e
COMPETITIVE LANDSCAPE: RETAILER USAGE
Top 10 UK Online Retailers, 2024​
Market Shares of Top 10 UK Online Retailers, 2023, 2024 & 2025e​
Top 10 Retailers Purchased from by Sector, 2025​
Retailer Profiles: Marks & Spencer and Screwfix​
Retailer Profiles: John Lewis & Partners and Tesco​
Retailers to Watch​
CONSUMERS
Key consumer trends
UK Online Shopper Penetration & Profile, 2025
UK Online Books Shopper Penetration, 2025
UK Online Clothing Shopper Penetration, 2025
UK Online DIY Shopper Penetration, 2025
UK Online Electricals Shopper Penetration, 2025
UK Online Entertainment Shopper Penetration, 2025
UK Online Fashion Accessories Shopper Penetration, 2025
UK Online Fine Jewellery Shopper Penetration, 2025
UK Online Food & Grocery Shopper Penetration, 2025
UK Online Footwear Shopper Penetration, 2025
UK Online Furniture & Floorcoverings Shopper Penetration, 2025
UK Online Gardening Shopper Penetration, 2025
UK Online Greeting Cards Shopper Penetration, 2025
UK Online Health & Beauty Shopper Penetration, 2025
UK Online Homewares Shopper Penetration, 2025
UK Online Pet Care Shopper Penetration, 2025
UK Online Sports Equipment Shopper Penetration, 2025
UK Online Stationery Shopper Penetration, 2025
UK Online Toys & Games Shopper Penetration, 2025
Channel Preference
Online Shopping Drivers, 2025
Device Penetration, 2025
Online Order Fulfilment, 2025
Online Returns Method Usage, 2025
Consumer preference for online channel by sector, 2025
Factors that influence consumers to shop instore instead of online, 2025
Consumer channel purchases by sector, 2025
Online Returns, 2025
Statements about online retail trends​, 2025
Statements about cyberattacks, 2025
Statements about online trust​, 2025
METHODOLOGY, DEFINITIONS AND CONTACTS
Methodology
Definitions
Contact Us
List of Tables
UK Online Market Sector Value and Forecast, 2019, 2024 & 2029e
UK Home Delivery & Digital Sector Sales, 2019, 2024 & 2029e
UK Click & Collect Sector Sales, 2019, 2024 & 2029e
UK Third-Party Pickup Sector Sales, 2019, 2024 & 2029e
UK Online Returns Market by Sector, 2019, 2024 & 2029e
Top 10 UK Online Retailers, 2024
Online Shopping Drivers % by demographic, 2025
Device Penetration, 2025
Online Order Fulfilment, 2025
List of Figures
Proportion of consumers completing online purchases using each device type, %, 2025
Proportion of consumers that agree they prefer to use third-party and online payments to pay for items online, %, 2025
Drivers of Online Returns, %, 2025
Price-driven factors that influence consumers to shop online instead of instore, %, 2025
UK Online Market GBPm, 2019, 2024 & 2029ee & CAGR %
UK Online Market Value GBPm, 2019, 2024 & 2029e
UK Online Market Annual Growth %, 2019-2029e
UK Online Growth vs Total Retail Growth, 2019-2029e
UK Online Share of Total Retail %, 2019-2029e
UK Online Non-Food Share of Non-Food Retail %, 2019-2029e
UK Fulfilment Method Share of Online Retail %, 2019, 2024 & 2029e
UK Online Sector Growth %, 2024-2029e
UK Online Market by Sector %, 2019, 2024, 2029e
UK Online Sector Penetration %, 2024
UK Online Clothing & Footwear Market Value GBPm, 2019-2029e
UK Online Clothing & Footwear Market Annual Growth vs Total Online Growth %, 2019-2029e
UK Clothing & Footwear Share of Total Online Market %, 2019-2029e
UK Clothing & Footwear Online Share of Sector %, 2019-2029e
UK Clothing & Footwear Market Growth by Channel, 2024-2029e
UK Online Food & Grocery Market Value GBPm, 2019-2029e
UK Online Food & Grocery Market Annual Growth vs Total Online Growth %, 2019-2029e
UK Food & Grocery Share of Total Online Market %, 2019-2029e
UK Food & Grocery Online Share of Sector %, 2019-2029e
UK Food & Grocery Market Growth by Channel, 2024-2029e
UK Online Electricals Market Value GBPm, 2019-2029e
UK Online Electricals Market Annual Growth vs Total Online Growth %, 2019-2029e
UK Electricals Share of Total Online Market %, 2019-2029e
UK Electricals Online Share of Sector %, 2019-2029e
UK Electricals Market Growth by Channel, 2024-2029e
UK Online Health & Beauty Market Value GBPm, 2019-2029e
UK Online Health & Beauty Market Annual Growth vs Total Online Growth %, 2019-2029e
UK Health & Beauty Share of Total Online Market %, 2019-2029e
UK Health & Beauty Online Share of Sector %, 2019-2029e
UK Health & Beauty Market Growth by Channel, 2024-2029e
UK Online Furniture & Floorcoverings Market Value GBPm, 2019-2029e
UK Online Furniture & Floorcoverings Market Annual Growth vs Total Online Growth %, 2019-2029e
UK Furniture & Floorcoverings Share of Total Online Market %, 2019-2029e
UK Furniture & Floorcoverings Online Share of Sector %, 2019-2029e
UK Furniture & Floorcoverings Market Growth by Channel, 2024-2029e
UK Online Homewares Market Value GBPm, 2019-2029e
UK Online Homewares Market Annual Growth vs Total Online Growth %, 2019-2029e
UK Homewares Share of Total Online Market %, 2019-2029e
UK Homewares Online Share of Sector %, 2019-2029e
UK Homewares Market Growth by Channel, 2024-2029e
UK Online DIY & Gardening Market Value GBPm, 2019-2029e
UK Online DIY & Gardening Market Annual Growth vs Total Online Growth %, 2019-2029e
UK DIY & Gardening Share of Total Online Market %, 2019-2029e
UK DIY & Gardening Online Share of Sector %, 2019-2029e
UK DIY & Gardening Market Growth by Channel, 2024-2029e
UK Online Other Market Value GBPm, 2019-2029e
UK Online Other Market Annual Growth vs Total Online Growth %, 2019-2029e
UK Other Share of Total Online Market %, 2019-2029e
UK Other Online Share of Sector %, 2019-2029e
UK Other Market Growth by Channel, 2024-2029e
Market Shares of Top 10 UK Online Retailers, 2023, 2024 & 2025e
Top 10 Books Retailers %, 2025
Top 10 Clothing Retailers %, 2025
Top 10 DIY Retailers %, 2025
Top 10 Electricals Retailers %, 2025
Top 10 Entertainment Retailers %, 2025
Top 10 Fashion Accessories Retailers %, 2025
Top 10 Fine Jewellery Retailers %, 2025
Top 10 Food & Grocery Retailers %, 2025
Top 10 Footwear Retailers %, 2025
Top 10 Furniture & Floorcoverings Retailers %, 2025
Top 10 Gardening Retailers %, 2025
Top 10 Greetings Cards Retailers %, 2025
Top 10 Health & Beauty Retailers %, 2025
Top 10 Homewares Retailers %, 2025
Top 10 Pet and Pet Care Retailers %, 2025
Top 10 Sporting Equipment Retailers %, 2025
Top 10 Stationery Retailers %, 2025
Top 10 Toys & Games Retailers %, 2025
UK Online Shopper Penetration %, 2025
UK Online Shopper Profile %, 2025
UK Online Books Shopper Penetration %, 2025
UK Online Books Shopper Profile %, 2025
UK Online Clothing Shopper Penetration %, 2025
UK Online Clothing Shopper Profile %, 2025
UK Online DIY Shopper Penetration %, 2025
UK Online DIY Shopper Profile %, 2025
UK Online Electricals Shopper Penetration %, 2025
UK Online Electricals Shopper Profile %, 2025
UK Online Entertainment Shopper Penetration %, 2025
UK Online Entertainment Shopper Profile %, 2025
UK Online Fashion Accessories Shopper Penetration %, 2025
UK Online Fashion Accessories Shopper Profile %, 2025
UK Online Fine Jewellery Shopper Penetration %, 2025
UK Online Fine Jewellery Shopper Profile %, 2025
UK Online Food & Grocery Shopper Penetration %, 2025
UK Online Food & Grocery Shopper Profile %, 2025
UK Online Footwear Shopper Penetration %, 2025
UK Online Footwear Shopper Profile %, 2025
UK Online Furniture & Floorcoverings Shopper Penetration %, 2025
UK Online Furniture & Floorcoverings Shopper Profile %, 2025
UK Online Gardening Shopper Penetration %, 2025
UK Online Gardening Shopper Profile %, 2025
UK Online Greeting Cards Shopper Penetration %, 2025
UK Online Greeting Cards Shopper Profile %, 2025
UK Online Health & Beauty Shopper Penetration %, 2025
UK Online Health & Beauty Shopper Profile %, 2025
UK Online Homewares Shopper Penetration %, 2025
UK Online Homewares Shopper Profile %, 2025
UK Online Pet Care Shopper Penetration %, 2025
UK Online Pet Care Shopper Profile %, 2025
UK Online Sports Equipment Shopper Penetration %, 2025
UK Online Sports Equipment Shopper Profile %, 2025
UK Online Stationery Shopper Penetration %, 2025
UK Online Stationery Shopper Profile %, 2025
UK Online Toys & Games Shopper Penetration %, 2025
UK Online Toys & Games Shopper Profile %, 2025
Channel Preference %, 2025
Online Shopping Drivers %, 2025
Device Penetration %, 2025
Fulfilment Method %, 2025
Online Returns Method Usage %, 2025
Consumer preference for online channel by sector %, 2025
Factors that influence consumers to shop instore instead of online %, 2025
Consumer channel purchases by sector %, 2025
Proportion of online purchases returned in the last 12 months by sector %, 2025
Reasons for consumers did not return an online purchase %, by generation, 2025
Preferred method of returning an item %, by generation, 2025
Statements about online retail trends​ %, 2025
Awareness of cyberattacks, total and by demographic %, 2025
Likelihood of consumers reducing online spend due to cyberattacks, total and by age %, 2025
Consumer concern surrounding personal security because of cyber attacks​, total and by age %, 2025
Consumer confidence in identifying potential online threats​, total and by age %, 2025
Statements about online trust​ %, 2025

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