Telecom IT Services

Global Telecom IT Services Market to Reach US$2.0 Trillion by 2030

The global market for Telecom IT Services estimated at US$584.5 Billion in the year 2024, is expected to reach US$2.0 Trillion by 2030, growing at a CAGR of 22.8% over the analysis period 2024-2030. CRM, one of the segments analyzed in the report, is expected to record a 25.3% CAGR and reach US$631.7 Billion by the end of the analysis period. Growth in the Mobile Commerce segment is estimated at 23.6% CAGR over the analysis period.

The U.S. Market is Estimated at US$145.9 Billion While China is Forecast to Grow at 28.9% CAGR

The Telecom IT Services market in the U.S. is estimated at US$145.9 Billion in the year 2024. China, the world`s second largest economy, is forecast to reach a projected market size of US$561.7 Billion by the year 2030 trailing a CAGR of 28.9% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 16.9% and 20.0% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 18.7% CAGR.

Global Telecom IT Services Market - Key Trends and Drivers Summarized

What Role Do IT Services Play in the Telecom Sector?
Telecom IT services are critical to the functioning of modern telecommunications networks, supporting everything from infrastructure management to customer service optimization. These services encompass a broad range of solutions, including system integration, network management, cybersecurity, and IT consulting. As telecom companies increasingly rely on digital platforms to deliver services, the role of IT services has expanded to include cloud migration, software development, and AI-driven automation. With the rise of 5G and IoT technologies, telecom operators are under pressure to modernize their IT infrastructure, optimize network performance, and deliver seamless customer experiences, making IT services indispensable to their operations.

How Is Digital Transformation Impacting Telecom IT Services?
Digital transformation is a major driver of change within the telecom industry, and IT services play a crucial role in facilitating this shift. Telecom operators are investing heavily in IT solutions that allow them to move away from traditional legacy systems toward cloud-native and software-defined networks. The adoption of AI and machine learning is revolutionizing how telecom companies manage networks, with predictive analytics and automation helping to optimize service delivery and minimize downtime. Moreover, IT services enable the integration of new digital platforms that support innovations like OTT services, mobile financial services, and content streaming. This integration is not only enhancing customer engagement but also allowing telecom operators to diversify their revenue streams.

What Are the Key Segments in the Telecom IT Services Market?
Service types include managed services, professional services, and network integration. Managed services are particularly in demand as telecom operators seek to outsource non-core operations to specialized IT firms to reduce costs and improve operational efficiency. Deployment modes can be categorized into on-premise and cloud-based services, with cloud-based solutions gaining prominence due to their scalability and flexibility. Regionally, North America leads the market, driven by high levels of digital transformation and the rapid deployment of 5G, while Asia-Pacific is a growing market due to increasing smartphone penetration and mobile network expansion in countries like India and China.

The Growth in the Telecom IT Services Market Is Driven by Several Factors
The growth in the telecom IT services market is driven by several factors, including the ongoing digital transformation of the telecom industry, the adoption of 5G technologies, and the increasing demand for cloud-based IT solutions. Telecom operators are focusing on improving network agility and efficiency through managed services and cloud migration, which are key drivers of market growth. The rise of AI, machine learning, and automation in telecom operations is further accelerating demand for advanced IT services that can streamline processes and enhance network performance. Additionally, the growing emphasis on cybersecurity and data privacy is pushing telecom companies to invest in IT services that can safeguard their networks and customer data. With the continued expansion of digital services and infrastructure, the telecom IT services market is set to experience robust growth.

SCOPE OF STUDY:

The report analyzes the Telecom IT Services market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:
Deployment (Cloud-based, On-premise); Organization Size (Large Enterprises, Small and Medium Business); Solution (CRM, Mobile Commerce, Enterprise Mobility, Network Management, Other Solutions)

Geographic Regions/Countries:
World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; Spain; Russia; and Rest of Europe); Asia-Pacific (Australia; India; South Korea; and Rest of Asia-Pacific); Latin America (Argentina; Brazil; Mexico; and Rest of Latin America); Middle East (Iran; Israel; Saudi Arabia; United Arab Emirates; and Rest of Middle East); and Africa.

Select Competitors (Total 11 Featured) -

• Accenture PLC
• Alcatel-Lucent SA
• Amdocs, Inc.
• Capgemini SE
• Cognizant Technology Solutions Corporation
• Ericsson AB
• Hewlett-Packard Development Company LP
• Huawei Technologies Co., Ltd.
• IBM Corporation
• Oracle Corporation

TARIFF IMPACT FACTOR

Our new release incorporates impact of tariffs on geographical markets as we predict a shift in competitiveness of companies based on HQ country, manufacturing base, exports and imports (finished goods and OEM). This intricate and multifaceted market reality will impact competitors by artificially increasing the COGS, reducing profitability, reconfiguring supply chains, amongst other micro and macro market dynamics.

We are diligently following expert opinions of leading Chief Economists (14,949), Think Tanks (62), Trade & Industry bodies (171) worldwide, as they assess impact and address new market realities for their ecosystems. Experts and economists from every major country are tracked for their opinions on tariffs and how they will impact their countries.

We expect this chaos to play out over the next 2-3 months and a new world order is established with more clarity. We are tracking these developments on a real time basis.

As we release this report, U.S. Trade Representatives are pushing their counterparts in 183 countries for an early closure to bilateral tariff negotiations. Most of the major trading partners also have initiated trade agreements with other key trading nations, outside of those in the works with the United States. We are tracking such secondary fallouts as supply chains shift.

To our valued clients, we say, we have your back. We will present a simplified market reassessment by incorporating these changes!

APRIL 2025: NEGOTIATION PHASE

Our April release addresses the impact of tariffs on the overall global market and presents market adjustments by geography. Our trajectories are based on historic data and evolving market impacting factors.

JULY 2025 FINAL TARIFF RESET

Complimentary Update: Our clients will also receive a complimentary update in July after a final reset is announced between nations. The final updated version incorporates clearly defined Tariff Impact Analyses.

Reciprocal and Bilateral Trade & Tariff Impact Analyses:

USA
CHINA
MEXICO
CANADA
EU
JAPAN
INDIA
176 OTHER COUNTRIES.

Leading Economists - Our knowledge base tracks 14,949 economists including a select group of most influential Chief Economists of nations, think tanks, trade and industry bodies, big enterprises, and domain experts who are sharing views on the fallout of this unprecedented paradigm shift in the global econometric landscape. Most of our 16,491+ reports have incorporated this two-stage release schedule based on milestones.

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