Managed Information Services

Global Managed Information Services Market to Reach US$640.1 Billion by 2030

The global market for Managed Information Services estimated at US$296.4 Billion in the year 2024, is expected to reach US$640.1 Billion by 2030, growing at a CAGR of 13.7% over the analysis period 2024-2030. Data Backup & Recovery Function, one of the segments analyzed in the report, is expected to record a 12.7% CAGR and reach US$256.8 Billion by the end of the analysis period. Growth in the Network Monitoring & Security Function segment is estimated at 13.3% CAGR over the analysis period.

The U.S. Market is Estimated at US$80.7 Billion While China is Forecast to Grow at 18.1% CAGR

The Managed Information Services market in the U.S. is estimated at US$80.7 Billion in the year 2024. China, the world`s second largest economy, is forecast to reach a projected market size of US$135.1 Billion by the year 2030 trailing a CAGR of 18.1% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 10.2% and 12.2% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 10.8% CAGR.

Global Managed Information Services Market - Key Trends & Drivers Summarized

What Is Driving the Shift Toward Managed Information Services in Enterprise IT?
The accelerated pace of digital transformation, data proliferation, and cybersecurity threats has elevated the demand for Managed Information Services (MIS) as enterprises increasingly seek flexible, scalable, and cost-effective IT management solutions. MIS providers deliver a comprehensive suite of services-including data storage, IT infrastructure management, network security, business continuity, and analytics-under long-term service-level agreements (SLAs). Organizations are transitioning from capital-heavy in-house IT operations to managed service models to streamline operations, minimize downtime, and ensure data compliance in an increasingly complex digital environment.

The global managed services market is evolving rapidly with the shift to hybrid work models, cloud-native applications, and remote collaboration tools. Enterprises are offloading operational burdens to specialized MIS providers to gain access to 24/7 monitoring, proactive threat detection, and agile resource allocation. As digital platforms become core business enablers rather than mere support systems, the need for continuous IT service optimization and centralized control has made MIS a strategic necessity. Furthermore, the ability of MIS vendors to align IT performance with business outcomes has significantly influenced adoption across sectors including BFSI, healthcare, retail, manufacturing, and education.

How Are Cloud Integration, Cybersecurity, and AI Reshaping the MIS Landscape?
The convergence of cloud computing, AI-driven analytics, and next-gen cybersecurity solutions is fundamentally reshaping the capabilities and value proposition of managed information services. MIS providers are increasingly offering multi-cloud orchestration services, enabling clients to manage public, private, and hybrid cloud environments from a unified platform. These services cover workload migration, cloud cost optimization, identity and access management, and disaster recovery as a service (DRaaS). The emphasis is on enabling digital continuity, elasticity, and resilience across distributed IT ecosystems.

Cybersecurity is now a central pillar of MIS offerings, with managed detection and response (MDR), security information and event management (SIEM), endpoint protection, and zero-trust architecture being deployed to secure both cloud and on-premise environments. As threat vectors grow more sophisticated-targeting supply chains, remote workforces, and operational technology-managed service providers (MSPs) are embedding AI and machine learning to detect anomalies, prioritize risks, and automate threat response. Compliance-as-a-service is also gaining ground, particularly for sectors operating under regulatory mandates such as HIPAA, GDPR, PCI DSS, and SOX.

Artificial intelligence and automation are also being used to deliver predictive analytics, self-healing infrastructure, and intelligent IT asset management. By leveraging robotic process automation (RPA), AI chatbots, and natural language processing (NLP), MIS providers are transforming service desks, improving issue resolution times, and reducing operational costs. Smart dashboards and KPI-driven service governance tools now empower enterprises to monitor service quality, optimize performance, and align IT outcomes with strategic business metrics.

Which Enterprises and Regions Are Spearheading MIS Adoption?
Small and medium enterprises (SMEs) are emerging as significant adopters of managed information services due to their limited internal IT resources and the need to ensure business continuity amid digital disruption. By outsourcing infrastructure and application management to MSPs, SMEs can focus on core operations while accessing enterprise-grade IT capabilities. Simultaneously, large enterprises are using MIS for IT cost rationalization, vendor consolidation, and multi-regional IT governance-particularly across subsidiaries and global delivery centers.

Industries with high data sensitivity and regulatory exposure-such as healthcare, financial services, government, and telecommunications-are leading in managed service adoption. For example, hospitals rely on MIS to safeguard patient data, manage EHR systems, and meet compliance mandates, while banks use MIS for real-time transaction monitoring, fraud detection, and data encryption. In retail and e-commerce, MIS supports omnichannel platforms, CRM systems, and customer behavior analytics, ensuring system uptime and transactional security during peak sales cycles.

Regionally, North America remains the largest MIS market due to early cloud adoption, mature IT ecosystems, and strong demand for managed security services. Europe follows closely, driven by GDPR compliance needs, data localization laws, and widespread digital initiatives in both private and public sectors. Asia-Pacific is the fastest-growing region, propelled by digital infrastructure rollouts, cloud-first policies in countries like India and Singapore, and rising cybersecurity awareness among enterprises. Latin America and the Middle East are witnessing steady growth as local service providers form alliances with global MSPs to deliver region-specific managed services.

What Is Fueling Growth in the Managed Information Services Market Globally?
The growth in the global managed information services market is driven by several factors, including the rising complexity of IT operations, escalating cybersecurity threats, and the continuous push toward digital transformation. As organizations shift from reactive IT support to proactive service models, they are increasingly partnering with MSPs to gain 24/7 system reliability, threat resilience, and strategic technology alignment. The pandemic-driven move to remote and hybrid work has amplified demand for managed endpoint security, remote infrastructure management, and collaboration platforms.

Technological shifts-such as cloud-native architectures, containerization, edge computing, and AI/ML applications-are compelling enterprises to seek managed services to bridge skills gaps, manage cost variability, and scale with evolving needs. The integration of observability tools, DevSecOps practices, and smart IT governance models is adding new dimensions to the MIS value chain, allowing organizations to derive business intelligence from their IT infrastructure. Simultaneously, MSPs are evolving from service vendors to strategic advisors by providing roadmap consulting, digital transformation guidance, and vertical-specific solutions.

With cyber risks escalating and regulatory landscapes tightening, enterprises are increasingly valuing MIS partners that offer both technological depth and industry domain knowledge. As digital maturity becomes a competitive differentiator, managed information services will continue to serve as a critical enabler of business resilience, agility, and long-term growth across the global enterprise spectrum.

SCOPE OF STUDY:

The report analyzes the Managed Information Services market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:
Function (Data Backup & Recovery Function, Network Monitoring & Security Function, Human Resource Function, System Management Function); Deployment (On-Premise Deployment, Cloud Deployment); End-User (IT & Telecommunications End-User, BFSI End-User, Retail End-User)

Geographic Regions/Countries:
World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; Spain; Russia; and Rest of Europe); Asia-Pacific (Australia; India; South Korea; and Rest of Asia-Pacific); Latin America (Argentina; Brazil; Mexico; and Rest of Latin America); Middle East (Iran; Israel; Saudi Arabia; United Arab Emirates; and Rest of Middle East); and Africa.

Select Competitors (Total 32 Featured) -

• Accenture
• Atos
• Capgemini
• CDW Corporation
• CGI Inc.
• Cognizant
• Conduent
• DXC Technology
• Fujitsu
• HCLTech
• Hewlett Packard Enterprise
• IBM
• Infosys
• Kyndryl
• NTT DATA
• Rackspace Technology
• Tata Consultancy Services
• Tech Mahindra
• Unisys
• Wipro

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