Report cover image

Artificial Intelligence (AI) in Call Centers

Published Oct 01, 2025
Length 249 Pages
SKU # GJOB20486585

Description

Global Artificial Intelligence (AI) in Call Centers Market to Reach $6.1 Billion by 2030
The global market for Artificial Intelligence (AI) in Call Centers estimated at US$1.5 Billion in the year 2023, is expected to reach US$6.1 Billion by 2030, growing at a CAGR of 21.5% over the period 2023-2030. Solutions Component, one of the segments analyzed in the report, is expected to record 20.7% CAGR and reach US$4.1 Billion by the end of the analysis period. Growth in the Services Component segment is estimated at 23.5% CAGR for the next 7-year period.

The U.S. Market is Estimated at $557.9 Million, While China is Forecast to Grow at 26.5% CAGR
The Artificial Intelligence (AI) in Call Centers market in the U.S. is estimated at US$557.9 Million in the year 2023. China, the world`s second largest economy, is forecast to reach a projected market size of US$809.7 Million by the year 2030 trailing a CAGR of 26.5% over the analysis period 2023 to 2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 16.3% and 18.3% respectively over the 2023-2030 period. Within Europe, Germany is forecast to grow at approximately 20.3% CAGR.

Introducing Our Exciting New Report Features for 2024
» Full access to influencer engagement stats
» Free access to our digital archives & "MarketGlass" research platform. Our proprietary MarketGlass platform is fully enabled to unlock creativity and market knowledge of domain experts worldwide in a cohesive and collaborative manner. Our state-of-art tools bring world class market perspectives while protecting participants` privacy and identity. Numbers, statistics and market narrative in the report are based on fully curated insights shared by domain experts and influencers in this space.
» Opportunity to engage with interactive questionnaires that come with real-time data simulator tools & bespoke report generation capabilities
» Full client access to peer collaborative and interactive platform for cross-enterprise smart exchange of ideas
» Complimentary report updates for one year
» Competitor coverage with global market shares of major players
» Player market presence analysis (Strong/Active/Niche/Trivial) across multiple geographies
» Access to curated YouTube video transcripts of domain experts/influencer interviews, podcasts, press statements and event keynotes

What to Expect from the Global Economy in 2024
Edgy geopolitics, and economic instability caused by monetary policy tightening and ensuing higher interest rates will create a tumultuous landscape for 2024. Several factors will continue to exert pressure on the path to recovery including hostilities in the Middle East and increasingly common climate disasters. Among the risks, several positives are also taking shape such as growing signs of disinflation and easing of anxiety over stubborn inflation, supply chain normalization and price moderation despite volatility in energy costs. Elections across several G21 jurisdictions, notably in India and the United States, will have potential ramifications for capital flows and investment strategies. While India emerges as a compelling destination in the global investment landscape, U.S, based tech firms will continue to dominate, fueled by a dynamic ecosystem of talent and capital. Tech opportunities in Silicon Valley and beyond remain attractive for investors seeking high-growth prospects supported largely by a resilient albeit slowing domestic economy and conducive regulatory environment. Europe will continue to battle tight monetary policy and recession risks with U.K. having the most challenging outlook and running the greatest risk of recession in 2024. China remains a wild card with hope for growth in the country underpinned by government spending and improvements in consumer spending. The volatile environment will offer both opportunities and challenges for investors and businesses alike. Embracing volatility as a catalyst for growth together with agility and strategic foresight in navigating investment decisions will remain important for survival.

SCOPE OF STUDY:

The report analyzes the Artificial Intelligence (AI) in Call Centers market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:
Component (Solutions Component, Services Component); Deployment (Cloud Deployment, On-Premise Deployment); Application (Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application, Other Applications); End-Use (BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use, Other End-Uses)

Geographic Regions/Countries:
World; USA; Canada; Japan; China; Europe; France; Germany; Italy; UK; Rest of Europe; Asia-Pacific; Rest of World.

Select Competitors (Total 111 Featured) -
  • Accenture PLC
  • Adobe Inc.
  • Atos SE
  • Amazon Web Services, Inc.
  • AMDOCS
  • Abaxx Technologies Corp. Ltd.
  • [24]7.ai, Inc.
  • 3CLogic
  • AlmavivA SpA
  • Afiniti
  • Appen Ltd.
  • ACMETICS, Inc.
  • Arbela Technologies Corporation
  • American Traffic Solutions, Inc.
  • ASAPP Info Global Services
AI INTEGRATIONS
We`re transforming market and competitive intelligence with validated expert content and AI tools.

Instead of following the general norm of querying LLMs and Industry-specific SLMs, we built repositories of content curated from domain experts worldwide including video transcripts, blogs, search engines research, and massive amounts of enterprise, product/service, and market data.

TARIFF IMPACT FACTOR
Our new release incorporates impact of tariffs on geographical markets as we predict a shift in competitiveness of companies based on HQ country, manufacturing base, exports and imports (finished goods and OEM). This intricate and multifaceted market reality will impact competitors by increasing the Cost of Goods Sold (COGS), reducing profitability, reconfiguring supply chains, amongst other micro and macro market dynamics.

Please note: Reports are sold as single-site single-user licenses. Electronic versions require 24-48 hours as each copy is customized to the client with digital controls and custom watermarks. The Publisher uses digital controls protecting against copying and printing is restricted to one full copy to be used at the same location.

The latest version of Adobe Acrobat Reader is required to view the report. Upon ordering an electronic version, the Publisher will provide a link to download the purchased report.

Prior to fulfillment of an order, the client will be required to sign a document detailing the purchase terms for a publication from this publisher.

Table of Contents

249 Pages
I. METHODOLOGY
II. EXECUTIVE SUMMARY
1. MARKET OVERVIEW
Call Centers: The Human Core of Customer Engagement in a Digital World
From Call Desks to Experience Hubs: The Reinvention of Call Centers
Which Sectors Rely Heavily on Call Center Services?
Why Call Centers Must Evolve: Pressures Driving the Shift to Advanced Technologies
Transforming Customer Care: Advanced Technologies Redefining the Call Center!
The Fusion of Human Ingenuity and AI Power Will Redefine Call Centers of the Future: Global AI Market (In US$ Billion) by Region/Country for the Years 2024 and 2030
From Wait Times to Real-Time: How AI is Transforming Call Centers?
AI & Call Centers: A Powerful Combo
AI Technologies Used in Call Centers
Global Market Outlook
Key Growth Drivers, Trends & Challenges Impacting AI in Call Centers Market
Solutions Component Leads Global Market
Cloud-Based Solutions Driving Market Expansion
Predictive Call Routing Application Drives Market Leadership
BFSI Emerges as the Largest End-Use Sector
North America: The Leading Regional Market
Competition
Artificial Intelligence (AI) in Call Centers – Global Key Competitors Percentage Market Share in 2025 (E)
Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
Rising Emphasis on Improved Customer Experience (CX) Spurs Integration of AI Solutions in Call Centers
AI Emerges as the Game-Changer in Enhancing the Call Center Agent Experience
Call Centers Achieve Cost Reduction and Operational Efficiency Through AI Automation
Key Statistics at a Glance
AI at the Helm: How Next-Gen Technologies Are Transforming the Call Center Landscape?
How Omnichannel Strategies Accelerate AI Transformation in Call Centers?
Cloud Call Centers: Powering the AI Revolution in Customer Experience
The Push for 24/7 Support Drives AI Adoption in Call Centers
From Chaos to Clarity: Data Explosion Powers AI-Driven Predictive Analytics in Call Centers
From Scripts to Smart Conversations: Generative AI Is Transforming Contact Centers
Growing Generative AI Investments in BFSI Sector Boosts Prospects for GenAI Adoption in Call Centers: Global Generative AI in BFSI Market (in US$ Million) by Region/Country for the Years 2025 and 2030
Here’s the Top Applications of Generative AI in Call Centers
Practical Use Cases of GenAi in Contact Centers
Key Benefits of Generative AI in Contact Centers
AI at the Frontline: How ChatGPT is Reinventing Customer Support?
GPT-5 Arrives: Redefining Contact Center Automation
The Future Is Calling: Voice AI and Generative Agents Redefining Call Centers
Call Centers Step Up Investments in Conversational AI: Reinventing the Customer Experience
Intriguing Benefits Driving Call Centers to Embrace Conversational AI
Global Conversational AI Market Breakdown of Revenues by End-Use (in %) for 2025
The Self-Service Revolution: How AI Is Redefining Call Centers
AI Virtual Agents: Redefining Healthcare Contact Center Automation
Global AI Voice Agents in Healthcare Market: Percentage Breakdown by End-Use for 2025
Clicks, Carts, and Conversations: How the e-Commerce Boom Fuels AI-Powered Call Centers?
As Online Sales Skyrocket, AI Adoption Becomes Mission-Critical for Call Centers: Global E-Commerce Sales in $ Trillion for the Years 2024 Through 2028
M-Commerce Sales as % of Retail E-commerce Sales Worldwide for the Years 2020, 2022, 2024, 2026, 2028 and 2030
Against the Backdrop of Robust Online Sales & Competition, eCommerce Call centers Step Up Focus on AI-Based Capabilities
The AI Wave in BFSI Contact Centers: Reinventing the Future of Customer Support
As AI Investments Rise in BFSI, Call Centers Become the Next Frontier of Transformation: Global AI in BFSI Market (in US$ Billion) for the Years 2024, 2026, 2028 and 2030
Reinventing Banking Contact Centers with AI: Balancing Efficiency and Trust
AI-Driven Average Handling Time Reduction Aids in Improving Call Center Efficiency
Key Challenges in the Global AI Call Center Market
4. GLOBAL MARKET PERSPECTIVE
TABLE 1: World Artificial Intelligence (AI) in Call Centers Market Analysis of Annual Sales in US$ Thousand for Years 2020 through 2030
TABLE 2: World Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2024 through 2030 and % CAGR
TABLE 3: World Historic Review for Artificial Intelligence (AI) in Call Centers by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 4: World 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2020, 2025 & 2030
TABLE 5: World Recent Past, Current & Future Analysis for Solutions Component by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2024 through 2030 and % CAGR
TABLE 6: World Historic Review for Solutions Component by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 7: World 10-Year Perspective for Solutions Component by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020, 2025 & 2030
TABLE 8: World Recent Past, Current & Future Analysis for Services Component by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2024 through 2030 and % CAGR
TABLE 9: World Historic Review for Services Component by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 10: World 10-Year Perspective for Services Component by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020, 2025 & 2030
TABLE 11: World Recent Past, Current & Future Analysis for Cloud Deployment by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2024 through 2030 and % CAGR
TABLE 12: World Historic Review for Cloud Deployment by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 13: World 10-Year Perspective for Cloud Deployment by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020, 2025 & 2030
TABLE 14: World Recent Past, Current & Future Analysis for On-Premise Deployment by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2024 through 2030 and % CAGR
TABLE 15: World Historic Review for On-Premise Deployment by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 16: World 10-Year Perspective for On-Premise Deployment by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020, 2025 & 2030
TABLE 17: World Recent Past, Current & Future Analysis for Predictive Call Routing Application by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2024 through 2030 and % CAGR
TABLE 18: World Historic Review for Predictive Call Routing Application by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 19: World 10-Year Perspective for Predictive Call Routing Application by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020, 2025 & 2030
TABLE 20: World Recent Past, Current & Future Analysis for Sentiment Analysis Application by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2024 through 2030 and % CAGR
TABLE 21: World Historic Review for Sentiment Analysis Application by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 22: World 10-Year Perspective for Sentiment Analysis Application by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020, 2025 & 2030
TABLE 23: World Recent Past, Current & Future Analysis for Journey Orchestration Application by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2024 through 2030 and % CAGR
TABLE 24: World Historic Review for Journey Orchestration Application by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 25: World 10-Year Perspective for Journey Orchestration Application by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020, 2025 & 2030
TABLE 26: World Recent Past, Current & Future Analysis for Quality Management Application by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2024 through 2030 and % CAGR
TABLE 27: World Historic Review for Quality Management Application by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 28: World 10-Year Perspective for Quality Management Application by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020, 2025 & 2030
TABLE 29: World Recent Past, Current & Future Analysis for Workforce Management & Advanced Scheduling Application by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2024 through 2030 and % CAGR
TABLE 30: World Historic Review for Workforce Management & Advanced Scheduling Application by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 31: World 10-Year Perspective for Workforce Management & Advanced Scheduling Application by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020, 2025 & 2030
TABLE 32: World Recent Past, Current & Future Analysis for Other Applications by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2024 through 2030 and % CAGR
TABLE 33: World Historic Review for Other Applications by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 34: World 10-Year Perspective for Other Applications by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020, 2025 & 2030
TABLE 35: World Recent Past, Current & Future Analysis for BFSI End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2024 through 2030 and % CAGR
TABLE 36: World Historic Review for BFSI End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 37: World 10-Year Perspective for BFSI End-Use by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020, 2025 & 2030
TABLE 38: World Recent Past, Current & Future Analysis for Retail & eCommerce End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2024 through 2030 and % CAGR
TABLE 39: World Historic Review for Retail & eCommerce End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 40: World 10-Year Perspective for Retail & eCommerce End-Use by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020, 2025 & 2030
TABLE 41: World Recent Past, Current & Future Analysis for IT & Telecom End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2024 through 2030 and % CAGR
TABLE 42: World Historic Review for IT & Telecom End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 43: World 10-Year Perspective for IT & Telecom End-Use by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020, 2025 & 2030
TABLE 44: World Recent Past, Current & Future Analysis for Healthcare & Life Sciences End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2024 through 2030 and % CAGR
TABLE 45: World Historic Review for Healthcare & Life Sciences End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 46: World 10-Year Perspective for Healthcare & Life Sciences End-Use by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020, 2025 & 2030
TABLE 47: World Recent Past, Current & Future Analysis for Travel & Hospitality End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2024 through 2030 and % CAGR
TABLE 48: World Historic Review for Travel & Hospitality End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 49: World 10-Year Perspective for Travel & Hospitality End-Use by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020, 2025 & 2030
TABLE 50: World Recent Past, Current & Future Analysis for Energy & Utilities End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2024 through 2030 and % CAGR
TABLE 51: World Historic Review for Energy & Utilities End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 52: World 10-Year Perspective for Energy & Utilities End-Use by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020, 2025 & 2030
TABLE 53: World Recent Past, Current & Future Analysis for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2024 through 2030 and % CAGR
TABLE 54: World Historic Review for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 55: World 10-Year Perspective for Other End-Uses by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020, 2025 & 2030
III. MARKET ANALYSIS
UNITED STATES
Artificial Intelligence (AI) in Call Centers Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
TABLE 56: USA Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 57: USA Historic Review for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 58: USA 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Solutions Component and Services Component for the Years 2020, 2025 & 2030
TABLE 59: USA Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 60: USA Historic Review for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 61: USA 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud Deployment and On-Premise Deployment for the Years 2020, 2025 & 2030
TABLE 62: USA Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 63: USA Historic Review for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 64: USA 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Application - Percentage Breakdown of Value Revenues for Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications for the Years 2020, 2025 & 2030
TABLE 65: USA Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 66: USA Historic Review for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 67: USA 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses for the Years 2020, 2025 & 2030
CANADA
TABLE 68: Canada Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 69: Canada Historic Review for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 70: Canada 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Solutions Component and Services Component for the Years 2020, 2025 & 2030
TABLE 71: Canada Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 72: Canada Historic Review for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 73: Canada 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud Deployment and On-Premise Deployment for the Years 2020, 2025 & 2030
TABLE 74: Canada Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 75: Canada Historic Review for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 76: Canada 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Application - Percentage Breakdown of Value Revenues for Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications for the Years 2020, 2025 & 2030
TABLE 77: Canada Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 78: Canada Historic Review for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 79: Canada 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses for the Years 2020, 2025 & 2030
JAPAN
Artificial Intelligence (AI) in Call Centers Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
TABLE 80: Japan Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 81: Japan Historic Review for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 82: Japan 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Solutions Component and Services Component for the Years 2020, 2025 & 2030
TABLE 83: Japan Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 84: Japan Historic Review for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 85: Japan 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud Deployment and On-Premise Deployment for the Years 2020, 2025 & 2030
TABLE 86: Japan Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 87: Japan Historic Review for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 88: Japan 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Application - Percentage Breakdown of Value Revenues for Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications for the Years 2020, 2025 & 2030
TABLE 89: Japan Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 90: Japan Historic Review for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 91: Japan 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses for the Years 2020, 2025 & 2030
CHINA
Artificial Intelligence (AI) in Call Centers Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
TABLE 92: China Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 93: China Historic Review for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 94: China 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Solutions Component and Services Component for the Years 2020, 2025 & 2030
TABLE 95: China Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 96: China Historic Review for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 97: China 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud Deployment and On-Premise Deployment for the Years 2020, 2025 & 2030
TABLE 98: China Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 99: China Historic Review for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 100: China 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Application - Percentage Breakdown of Value Revenues for Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications for the Years 2020, 2025 & 2030
TABLE 101: China Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 102: China Historic Review for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 103: China 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses for the Years 2020, 2025 & 2030
EUROPE
Artificial Intelligence (AI) in Call Centers Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
TABLE 104: Europe Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2024 through 2030 and % CAGR
TABLE 105: Europe Historic Review for Artificial Intelligence (AI) in Call Centers by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 106: Europe 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Geographic Region - Percentage Breakdown of Value Revenues for France, Germany, Italy, UK and Rest of Europe Markets for Years 2020, 2025 & 2030
TABLE 107: Europe Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 108: Europe Historic Review for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 109: Europe 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Solutions Component and Services Component for the Years 2020, 2025 & 2030
TABLE 110: Europe Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 111: Europe Historic Review for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 112: Europe 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud Deployment and On-Premise Deployment for the Years 2020, 2025 & 2030
TABLE 113: Europe Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 114: Europe Historic Review for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 115: Europe 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Application - Percentage Breakdown of Value Revenues for Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications for the Years 2020, 2025 & 2030
TABLE 116: Europe Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 117: Europe Historic Review for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 118: Europe 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses for the Years 2020, 2025 & 2030
FRANCE
Artificial Intelligence (AI) in Call Centers Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
TABLE 119: France Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 120: France Historic Review for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 121: France 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Solutions Component and Services Component for the Years 2020, 2025 & 2030
TABLE 122: France Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 123: France Historic Review for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 124: France 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud Deployment and On-Premise Deployment for the Years 2020, 2025 & 2030
TABLE 125: France Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 126: France Historic Review for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 127: France 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Application - Percentage Breakdown of Value Revenues for Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications for the Years 2020, 2025 & 2030
TABLE 128: France Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 129: France Historic Review for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 130: France 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses for the Years 2020, 2025 & 2030
GERMANY
Artificial Intelligence (AI) in Call Centers Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
TABLE 131: Germany Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 132: Germany Historic Review for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 133: Germany 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Solutions Component and Services Component for the Years 2020, 2025 & 2030
TABLE 134: Germany Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 135: Germany Historic Review for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 136: Germany 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud Deployment and On-Premise Deployment for the Years 2020, 2025 & 2030
TABLE 137: Germany Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 138: Germany Historic Review for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 139: Germany 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Application - Percentage Breakdown of Value Revenues for Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications for the Years 2020, 2025 & 2030
TABLE 140: Germany Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 141: Germany Historic Review for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 142: Germany 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses for the Years 2020, 2025 & 2030
ITALY
TABLE 143: Italy Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 144: Italy Historic Review for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 145: Italy 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Solutions Component and Services Component for the Years 2020, 2025 & 2030
TABLE 146: Italy Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 147: Italy Historic Review for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 148: Italy 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud Deployment and On-Premise Deployment for the Years 2020, 2025 & 2030
TABLE 149: Italy Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 150: Italy Historic Review for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 151: Italy 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Application - Percentage Breakdown of Value Revenues for Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications for the Years 2020, 2025 & 2030
TABLE 152: Italy Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 153: Italy Historic Review for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 154: Italy 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses for the Years 2020, 2025 & 2030
UNITED KINGDOM
Artificial Intelligence (AI) in Call Centers Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
TABLE 155: UK Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 156: UK Historic Review for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 157: UK 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Solutions Component and Services Component for the Years 2020, 2025 & 2030
TABLE 158: UK Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 159: UK Historic Review for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 160: UK 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud Deployment and On-Premise Deployment for the Years 2020, 2025 & 2030
TABLE 161: UK Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 162: UK Historic Review for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 163: UK 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Application - Percentage Breakdown of Value Revenues for Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications for the Years 2020, 2025 & 2030
TABLE 164: UK Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 165: UK Historic Review for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 166: UK 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses for the Years 2020, 2025 & 2030
REST OF EUROPE
TABLE 167: Rest of Europe Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 168: Rest of Europe Historic Review for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 169: Rest of Europe 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Solutions Component and Services Component for the Years 2020, 2025 & 2030
TABLE 170: Rest of Europe Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 171: Rest of Europe Historic Review for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 172: Rest of Europe 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud Deployment and On-Premise Deployment for the Years 2020, 2025 & 2030
TABLE 173: Rest of Europe Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 174: Rest of Europe Historic Review for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 175: Rest of Europe 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Application - Percentage Breakdown of Value Revenues for Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications for the Years 2020, 2025 & 2030
TABLE 176: Rest of Europe Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 177: Rest of Europe Historic Review for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 178: Rest of Europe 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses for the Years 2020, 2025 & 2030
ASIA-PACIFIC
Artificial Intelligence (AI) in Call Centers Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
TABLE 179: Asia-Pacific Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 180: Asia-Pacific Historic Review for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 181: Asia-Pacific 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Solutions Component and Services Component for the Years 2020, 2025 & 2030
TABLE 182: Asia-Pacific Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 183: Asia-Pacific Historic Review for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 184: Asia-Pacific 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud Deployment and On-Premise Deployment for the Years 2020, 2025 & 2030
TABLE 185: Asia-Pacific Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 186: Asia-Pacific Historic Review for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 187: Asia-Pacific 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Application - Percentage Breakdown of Value Revenues for Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications for the Years 2020, 2025 & 2030
TABLE 188: Asia-Pacific Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 189: Asia-Pacific Historic Review for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 190: Asia-Pacific 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses for the Years 2020, 2025 & 2030
REST OF WORLD
TABLE 191: Rest of World Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 192: Rest of World Historic Review for Artificial Intelligence (AI) in Call Centers by Component - Solutions Component and Services Component Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 193: Rest of World 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Solutions Component and Services Component for the Years 2020, 2025 & 2030
TABLE 194: Rest of World Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 195: Rest of World Historic Review for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud Deployment and On-Premise Deployment Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 196: Rest of World 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud Deployment and On-Premise Deployment for the Years 2020, 2025 & 2030
TABLE 197: Rest of World Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 198: Rest of World Historic Review for Artificial Intelligence (AI) in Call Centers by Application - Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 199: Rest of World 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by Application - Percentage Breakdown of Value Revenues for Predictive Call Routing Application, Sentiment Analysis Application, Journey Orchestration Application, Quality Management Application, Workforce Management & Advanced Scheduling Application and Other Applications for the Years 2020, 2025 & 2030
TABLE 200: Rest of World Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2024 through 2030 and % CAGR
TABLE 201: Rest of World Historic Review for Artificial Intelligence (AI) in Call Centers by End-Use - BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2023 and % CAGR
TABLE 202: Rest of World 10-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for BFSI End-Use, Retail & eCommerce End-Use, IT & Telecom End-Use, Healthcare & Life Sciences End-Use, Travel & Hospitality End-Use, Energy & Utilities End-Use and Other End-Uses for the Years 2020, 2025 & 2030
IV. COMPETITION
How Do Licenses Work?
Request A Sample
Head shot

Questions or Comments?

Our team has the ability to search within reports to verify it suits your needs. We can also help maximize your budget by finding sections of reports you can purchase.