Soft Services Facilities Management Market Size, Share, Growth and Global Industry Analysis By Type & Application, Regional Insights and Forecast to 2024-2032
Description
Growth Factors of Soft Services Facilities Management Market
The global soft services facilities management market has witnessed significant growth in recent years, driven by rapid urbanization, increased infrastructure development, and the integration of advanced technologies. According to market research, the industry was valued at approximately USD 425.53 billion in 2018 and is projected to reach USD 635.13 billion by 2026, growing at a compound annual growth rate (CAGR) of 5.2%.
Understanding Soft Services Facilities Management
Soft services facilities management refers to non-technical services that enhance the working environment within a facility. These include janitorial services, landscaping, security, pest control, waste management, and catering. Unlike hard services, which involve mechanical and electrical maintenance, soft services focus on improving the overall experience for occupants in commercial, industrial, and residential spaces.
Key Market Drivers
1. Growth in Infrastructure Development
One of the primary factors contributing to the expansion of the soft services facilities management market is the increasing pace of infrastructure development. Asia-Pacific, in particular, has emerged as a key player, holding a market size of USD 128.20 billion in 2018. The demand for facilities management services in commercial, residential, and industrial sectors has surged as governments and private entities invest in smart cities and modern infrastructure projects.
2. Integration of Smart Technologies
The adoption of smart technologies such as the Internet of Things (IoT), artificial intelligence (AI), and automation has revolutionized the industry. IoT enables real-time monitoring and predictive maintenance, reducing operational costs and improving efficiency. AI-driven analytics assist in optimizing workforce management, ensuring seamless service delivery.
3. Increasing Focus on Energy Efficiency
With growing concerns about environmental sustainability, businesses and governments are prioritizing energy-efficient solutions in facility management. Automated lighting, HVAC systems, and sustainable waste disposal techniques are being implemented to minimize carbon footprints while improving cost efficiency. Soft services play a crucial role in this transition by ensuring cleaner and more energy-efficient environments.
Market Segmentation
The global soft services facilities management market is categorized based on service type and industry vertical.
By Service Type:
In-house Services: Managed by internal teams within an organization.
Outsourced Services: Provided by third-party facility management companies. Outsourcing is gaining traction as businesses seek specialized expertise and cost-effective solutions.
By Industry Vertical:
Healthcare: Hospitals and medical facilities require strict cleanliness, sanitation, and waste disposal services.
Government: Public sector buildings need security, maintenance, and janitorial services.
Education: Schools and universities rely on facilities management for student-friendly environments.
Real Estate: Increasing investments in commercial and residential spaces fuel the demand for soft services.
Military & Defense: Secure and well-maintained defense infrastructure is essential for operational efficiency.
Regional Insights
1. Asia-Pacific:
The region is expected to witness the highest growth rate due to rapid urbanization, economic expansion, and the increasing presence of international facility management companies.
2. North America and Europe:
These regions are experiencing steady growth, primarily driven by stringent regulations, increased adoption of energy-efficient solutions, and government investments in healthcare and technology sectors.
Key Market Players
The soft services facilities management market is highly competitive, with leading global companies continuously innovating and expanding their service portfolios. Some of the key players include:
Sodexo
Compass Group
ISS A/S
CBRE Group Inc.
Johnson Controls International plc
Aramark
Jones Lang LaSalle Incorporated (JLL)
Cushman & Wakefield plc
Tenon Group
AMEC Facilities
These companies focus on mergers, acquisitions, and technological advancements to strengthen their market presence.
Future Trends and Opportunities
The future of soft services facilities management is shaped by several evolving trends:
Sustainability Initiatives: Companies are adopting eco-friendly cleaning products and green energy solutions.
Automation and AI Integration: AI-driven chatbots and automated scheduling systems are enhancing customer experience.
Remote Work Influence: The shift towards hybrid work models is altering the demand for facility management services in commercial spaces.
Pandemic Impact: The COVID-19 pandemic has heightened awareness of hygiene and sanitation, increasing the demand for high-quality cleaning and disinfection services.
Conclusion
The soft services facilities management market is poised for continued expansion, driven by technological advancements, energy-efficient initiatives, and infrastructure growth. As businesses and governments prioritize cleaner and more sustainable environments, the demand for outsourced facility management services will continue to rise. Companies in the sector must embrace innovation and sustainability to remain competitive in this dynamic landscape.
ATTRIBUTE DETAILS
Study Period 2015-2026
Base Year 2018
Forecast Period 2019-2026
Historical Period 2015-2017
Unit Value (USD billion)
Segmentation By Service Type
In-house
Outsourcing
By Industry Vertical
Healthcare
Government
Education
Military & Defense
Real Estate
Others (IT & telecommunication, BFSI, etc.)
By Region
North America (the U.S. and Canada)
Europe (UK, Germany, France, Rest of Europe)
Asia-Pacific (China, Japan, India, Southeast Asia, and the Rest of Asia-Pacific)
Middle East & Africa (South Africa, GCC, and the Rest of the Middle East & Africa)
Latin America (Brazil, Mexico, and the Rest of Latin America)
Please Note: It will take 5-6 business days to complete the report upon order confirmation.
The global soft services facilities management market has witnessed significant growth in recent years, driven by rapid urbanization, increased infrastructure development, and the integration of advanced technologies. According to market research, the industry was valued at approximately USD 425.53 billion in 2018 and is projected to reach USD 635.13 billion by 2026, growing at a compound annual growth rate (CAGR) of 5.2%.
Understanding Soft Services Facilities Management
Soft services facilities management refers to non-technical services that enhance the working environment within a facility. These include janitorial services, landscaping, security, pest control, waste management, and catering. Unlike hard services, which involve mechanical and electrical maintenance, soft services focus on improving the overall experience for occupants in commercial, industrial, and residential spaces.
Key Market Drivers
1. Growth in Infrastructure Development
One of the primary factors contributing to the expansion of the soft services facilities management market is the increasing pace of infrastructure development. Asia-Pacific, in particular, has emerged as a key player, holding a market size of USD 128.20 billion in 2018. The demand for facilities management services in commercial, residential, and industrial sectors has surged as governments and private entities invest in smart cities and modern infrastructure projects.
2. Integration of Smart Technologies
The adoption of smart technologies such as the Internet of Things (IoT), artificial intelligence (AI), and automation has revolutionized the industry. IoT enables real-time monitoring and predictive maintenance, reducing operational costs and improving efficiency. AI-driven analytics assist in optimizing workforce management, ensuring seamless service delivery.
3. Increasing Focus on Energy Efficiency
With growing concerns about environmental sustainability, businesses and governments are prioritizing energy-efficient solutions in facility management. Automated lighting, HVAC systems, and sustainable waste disposal techniques are being implemented to minimize carbon footprints while improving cost efficiency. Soft services play a crucial role in this transition by ensuring cleaner and more energy-efficient environments.
Market Segmentation
The global soft services facilities management market is categorized based on service type and industry vertical.
By Service Type:
In-house Services: Managed by internal teams within an organization.
Outsourced Services: Provided by third-party facility management companies. Outsourcing is gaining traction as businesses seek specialized expertise and cost-effective solutions.
By Industry Vertical:
Healthcare: Hospitals and medical facilities require strict cleanliness, sanitation, and waste disposal services.
Government: Public sector buildings need security, maintenance, and janitorial services.
Education: Schools and universities rely on facilities management for student-friendly environments.
Real Estate: Increasing investments in commercial and residential spaces fuel the demand for soft services.
Military & Defense: Secure and well-maintained defense infrastructure is essential for operational efficiency.
Regional Insights
1. Asia-Pacific:
The region is expected to witness the highest growth rate due to rapid urbanization, economic expansion, and the increasing presence of international facility management companies.
2. North America and Europe:
These regions are experiencing steady growth, primarily driven by stringent regulations, increased adoption of energy-efficient solutions, and government investments in healthcare and technology sectors.
Key Market Players
The soft services facilities management market is highly competitive, with leading global companies continuously innovating and expanding their service portfolios. Some of the key players include:
Sodexo
Compass Group
ISS A/S
CBRE Group Inc.
Johnson Controls International plc
Aramark
Jones Lang LaSalle Incorporated (JLL)
Cushman & Wakefield plc
Tenon Group
AMEC Facilities
These companies focus on mergers, acquisitions, and technological advancements to strengthen their market presence.
Future Trends and Opportunities
The future of soft services facilities management is shaped by several evolving trends:
Sustainability Initiatives: Companies are adopting eco-friendly cleaning products and green energy solutions.
Automation and AI Integration: AI-driven chatbots and automated scheduling systems are enhancing customer experience.
Remote Work Influence: The shift towards hybrid work models is altering the demand for facility management services in commercial spaces.
Pandemic Impact: The COVID-19 pandemic has heightened awareness of hygiene and sanitation, increasing the demand for high-quality cleaning and disinfection services.
Conclusion
The soft services facilities management market is poised for continued expansion, driven by technological advancements, energy-efficient initiatives, and infrastructure growth. As businesses and governments prioritize cleaner and more sustainable environments, the demand for outsourced facility management services will continue to rise. Companies in the sector must embrace innovation and sustainability to remain competitive in this dynamic landscape.
ATTRIBUTE DETAILS
Study Period 2015-2026
Base Year 2018
Forecast Period 2019-2026
Historical Period 2015-2017
Unit Value (USD billion)
Segmentation By Service Type
In-house
Outsourcing
By Industry Vertical
Healthcare
Government
Education
Military & Defense
Real Estate
Others (IT & telecommunication, BFSI, etc.)
By Region
North America (the U.S. and Canada)
Europe (UK, Germany, France, Rest of Europe)
Asia-Pacific (China, Japan, India, Southeast Asia, and the Rest of Asia-Pacific)
Middle East & Africa (South Africa, GCC, and the Rest of the Middle East & Africa)
Latin America (Brazil, Mexico, and the Rest of Latin America)
Please Note: It will take 5-6 business days to complete the report upon order confirmation.
Table of Contents
140 Pages
- 1. Introduction
- 1.1. Definition, By Segment
- 1.2. Research Approach
- 1.3. Sources
- 2. Executive Summary
- 3. Market Dynamics
- 3.1. Drivers, Restraints and Opportunities
- 3.2. Emerging Trends
- 4. Key Insights
- 4.1. Macro and Micro Economic Indicators
- 4.2. Consolidated SWOT Analysis of Key Players
- 4.3. Porter’s Five Force Analysis
- 5. Global Soft Services Facilities Management Market Analysis, Insights and Forecast, 2015-2026
- 5.1. Key Findings / Summary
- 5.2. Market Sizing Estimations and Forecasts – By Service Type (Value)
- 5.2.1. In-house
- 5.2.2. Outsourcing
- 5.3. Market Sizing Estimations and Forecasts – By Industry Vertical (Value)
- 5.3.1. Healthcare
- 5.3.2. Government
- 5.3.3. Education
- 5.3.4. Military & Defense
- 5.3.5. Real Estate
- 5.3.6. Others (IT & telecommunication, BFSI, etc.)
- 5.4. Market Analysis, Insights and Forecast – By Region (Value)
- 5.4.1. North America
- 5.4.2. Europe
- 5.4.3. Asia Pacific
- 5.4.4. Middle East & Africa
- 5.4.5. Latin America
- 6. North America Soft Services Facilities Management Market Analysis, Insights and Forecast, 2015-2026
- 6.1. Key Findings / Summary
- 6.2. Market Sizing Estimations and Forecasts – By Service Type (Value)
- 6.2.1. In-house
- 6.2.2. Outsourcing
- 6.3. Market Sizing Estimations and Forecasts – By Industry Vertical (Value)
- 6.3.1. Healthcare
- 6.3.2. Government
- 6.3.3. Education
- 6.3.4. Military & Defense
- 6.3.5. Real Estate
- 6.3.6. Others (IT & telecommunication, BFSI, etc.)
- 6.4. Market Analysis, Insights and Forecast – By Country (Value)
- 6.4.1. United States
- 6.4.2. Canada
- 7. Europe Soft Services Facilities Management Market Analysis, Insights and Forecast, 2015-2026
- 7.1. Key Findings / Summary
- 7.2. Market Sizing Estimations and Forecasts – By Service Type (Value)
- 7.2.1. In-house
- 7.2.2. Outsourcing
- 7.3. Market Sizing Estimations and Forecasts – By Industry Vertical (Value)
- 7.3.1. Healthcare
- 7.3.2. Government
- 7.3.3. Education
- 7.3.4. Military & Defense
- 7.3.5. Real Estate
- 7.3.6. Others (IT & telecommunication, BFSI, etc.)
- 7.4. Market Analysis, Insights and Forecast – By Country (Value)
- 7.4.1. U.K.
- 7.4.2. Germany
- 7.4.3. France
- 7.4.4. Rest of Europe
- 8. Asia Pacific Soft Services Facilities Management Market Analysis, Insights and Forecast, 2015-2026
- 8.1. Key Findings / Summary
- 8.2. Market Sizing Estimations and Forecasts – By Service Type (Value)
- 8.2.1. In-house
- 8.2.2. Outsourcing
- 8.3. Market Sizing Estimations and Forecasts – By Industry Vertical (Value)
- 8.3.1. Healthcare
- 8.3.2. Government
- 8.3.3. Education
- 8.3.4. Military & Defense
- 8.3.5. Real Estate
- 8.3.6. Others (IT & telecommunication, BFSI, etc.)
- 8.4. Market Analysis, Insights and Forecast – By Country (Value)
- 8.4.1. China
- 8.4.2. Japan
- 8.4.3. India
- 8.4.4. Southeast Asia
- 8.4.5. Rest of Asia Pacific
- 9. Middle East and Africa Soft Services Facilities Management Market Analysis, Insights and Forecast, 2015-2026
- 9.1. Key Findings / Summary
- 9.2. Market Sizing Estimations and Forecasts – By Service Type (Value)
- 9.2.1. In-house
- 9.2.2. Outsourcing
- 9.3. Market Sizing Estimations and Forecasts – By Industry Vertical (Value)
- 9.3.1. Healthcare
- 9.3.2. Government
- 9.3.3. Education
- 9.3.4. Military & Defense
- 9.3.5. Real Estate
- 9.3.6. Others (IT & telecommunication, BFSI, etc.)
- 9.4. Market Analysis, Insights and Forecast – By Country (Value)
- 9.4.1. GCC
- 9.4.2. South Africa
- 9.4.3. Rest of Middle East & Africa
- 10. Latin America Soft Services Facilities Management Market Analysis, Insights and Forecast, 2015-2026
- 10.1. Key Findings / Summary
- 10.2. Market Sizing Estimations and Forecasts – By Service Type (Value)
- 10.2.1. In-house
- 10.2.2. Outsourcing
- 10.3. Market Sizing Estimations and Forecasts – By Industry Vertical (Value)
- 10.3.1. Healthcare
- 10.3.2. Government
- 10.3.3. Education
- 10.3.4. Military & Defense
- 10.3.5. Real Estate
- 10.3.6. Others (IT & telecommunication, BFSI, etc.)
- 10.4. Market Analysis, Insights and Forecast – By Country (Value)
- 10.4.1. Brazil
- 10.4.2. Mexico
- 10.4.3. Rest of Latin America
- 11. Global Market Share Analysis, 2018
- 12. Competition Matrix
- 12.1. Business Strategies Adopted by Leading Players
- 13. Company Profile
- 13.1. Sodexo
- 13.1.1. Overview
- 13.1.2. Product Portfolio
- 13.1.3. Financials
- 13.1.4. Recent Developments
- 13.2. CBRE Group Inc.
- 13.2.1. Overview
- 13.2.2. Product Portfolio
- 13.2.3. Financials
- 13.2.4. Recent Developments
- 13.3. ISS A/S
- 13.3.1. Overview
- 13.3.2. Product Portfolio
- 13.3.3. Financials
- 13.3.4. Recent Developments
- 13.4. Compass Group
- 13.4.1. Overview
- 13.4.2. Product Portfolio
- 13.4.3. Financials
- 13.4.4. Recent Developments
- 13.5. Aramark
- 13.5.1. Overview
- 13.5.2. Product Portfolio
- 13.5.3. Financials
- 13.5.4. Recent Developments
- 13.6. Jones Lang LaSalle Incorporated
- 13.6.1. Overview
- 13.6.2. Product Portfolio
- 13.6.3. Financials
- 13.6.4. Recent Developments
- 13.7. Cushman & Wakefield plc.
- 13.7.1. Overview
- 13.7.2. Product Portfolio
- 13.7.3. Financials
- 13.7.4. Recent Developments
- 13.8. Tenon Group
- 13.8.1. Overview
- 13.8.2. Product Portfolio
- 13.8.3. Financials
- 13.8.4. Recent Developments
- 13.9. Johnson Controls International plc.
- 13.9.1. Overview
- 13.9.2. Product Portfolio
- 13.9.3. Financials
- 13.9.4. Recent Developments
- 13.10. AMEC Facilities
- 13.10.1. Overview
- 13.10.2. Product Portfolio
- 13.10.3. Financials
- 13.10.4. Recent Developments
Pricing
Currency Rates
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