
Sales Force Automation Market Size, Share, and Analysis, By Application (Lead Management, Sales Forecasting, Order & Invoices Management, Opportunity Management, and Others), By Deployment Type (Cloud and On-premise), and By Industry Vertical (Healthcare,
Description
Sales Force Automation Market Size, Share, and Analysis, By Application (Lead Management, Sales Forecasting, Order & Invoices Management, Opportunity Management, and Others), By Deployment Type (Cloud and On-premise), and By Industry Vertical (Healthcare, Retail, Telecom, and Others), By Region (North America, Europe, Asia-Pacific, And Rest of the World) And Regional Forecast 2023-2032
PRODUCT OVERVIEW
Sales Force Automation Market size was USD 8 billion in 2022 and is projected to grow from USD 8.7 billion in 2023 to USD 19.2 billion by 2032, exhibiting a CAGR of 9.1% during the forecast period
Sales Force Automation (SFA) refers to the application of technology used to automate sales activities and improve efficiency in sales operations. It involves hardware and software tools to track leads, manage relations with customers, and automate operations like contact management and inventory tracking. Sales force automation systems assist in prioritizing leads, managing pipelines, and accessing real-time customer information, which leads to improved team communication and collaboration. Furthermore, SFA systems include sales forecasting, performance analytics, and automation of workflow, which enables sales representatives to focus on building healthy relations with customers instead of getting involved in administrative tasks. Therefore, sales force automation is crucial as it enhance sales procedures, improve customer interactions, and increase overall sales productivity within an organization.
MARKET HIGHLIGHTS
Sales Force Automation Market is projected to achieve USD 19.2 billion, showcasing a substantial compound annual growth rate (CAGR) of 9.1% during the forecast period, owing to the increasing adoption of cloud-based solutions and the need to automate sales operations. The expansion of the SFA market covers multiple industries, including retail, healthcare, information technology, and manufacturing, which indicates a global growth trajectory. This market expansion is driven by rising demand for personalized customer experiences, increased efficiency of sales team, and the integration of AI and analytics into SFA solutions. Furthermore, the market is witnessing an explosion of mobile SFA applications to meet the evolving requirements of sales procedures. Therefore, sales force automation market has the potential for continued growth, driven by technological advancements and the constant drive to improve sales effectiveness.
Sales Force Automation Market Segments:
- By Deployment Type
- Cloud
- On-premise
- By Industry Vertical
- Healthcare
- Retail
- Telecom
- Others
- By Application
- Lead Management
- Sales Forecasting
- Order & Invoices Management
- Opportunity Management
- Others
Growth Drivers
Technological Advancements Will Drive the Expansion of the SFA Market
Efficient Customer Relationship Management (CRM) Will Fuel the Growth of the SFA Market
Restraint
Data Security and Privacy Issues Will Hinder the Market's Expansion
Key Players
- Salesforce
- Microsoft Dynamics 365
- SAP Sales Cloud
- Oracle Sales Cloud
- Zoho CRM
- HubSpot
- Pipedrive
- SugarCRM
- IBM Watson Sales Performance Management
- Freshsales
- Bullhorn
- Infor CRM
- Insightly
- Nimble CRM
- Apptivo
- Other Prominent Players (Company Overview, Business Strategy, Key Product Offerings, Financial Performance, Key Performance Indicators, Risk Analysis, Recent Development, Regional Presence, SWOT Analysis)
- North America Market Size, Share, Trends, Opportunities, Y-o-Y Growth, CAG.R – United States and Canada
- Latin America Market Size, Share, Trends, Opportunities, Y-o-Y Growth, CAGR – Mexico, Argentina, Brazil and Rest of Latin America
- Europe Market Size, Share, Trends, Opportunities, Y-o-Y Growth, CAGR – United Kingdom, France, Germany, Italy, Spain, Belgium, Hungary, Luxembourg, Netherlands, Poland, NORDIC, Russia, Turkey and Rest of Europe
- Asia Pacific Market Size, Share, Trends, Opportunities, Y-o-Y Growth, CAGR – India, China, South Korea, Japan, Malaysia, Indonesia, New Zealand, Australia and Rest of APAC
- Middle East and Africa Market Size, Share, Trends, Opportunities, Y-o-Y Growth, CAGR – North Africa, Israel, GCC, South Africa and Rest of MENA
- Qualitative and quantitative analysis of the market based on segmentation involving both economic as well as non-economic factors
- Provision of market value (USD Billion) data for each segment and sub-segment
- Indicates the region and segment that is expected to witness the fastest growth as well as to dominate the market
- Analysis by geography highlighting the consumption of the product/service in the region as well as indicating the factors that are affecting the market within each region
- Competitive landscape which incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions, and acquisitions in the past five years of companies profiled
- Extensive company profiles comprising of company overview, company insights, product benchmarking, and SWOT analysis for the major market players
- The current as well as the future market outlook of the industry with respect to recent developments which involve growth opportunities and drivers as well as challenges and restraints of both emerging as well as developed regions
- Includes in-depth analysis of the market of various perspectives through Porter’s five forces analysis
- Provides insight into the market through Value Chain
- Market dynamics scenario, along with growth opportunities of the market in the years to come
- 3-month post-sales analyst support.
Table of Contents
385 Pages
- 1. Executive Summary
- 1.1. Regional Market Share
- 1.2. Business Trends
- 1.3. Sales Force Automation market: COVID-19. Outbreak
- 1.4. Regional Trends
- 1.5. Segmentation Snapshot
- 2. Research Methodology
- 2.1. Research Objective
- 2.2. Research Approach
- 2.3. Data Sourcing and Methodology
- 2.4. Primary Research
- 2.5. Secondary Research
- 2.5.1. Paid Sources
- 2.5.2. Public Sources
- 2.6. Market Size Estimation and Data Triangulation
- 3. Market Characteristics
- 3.1. Market Definition
- 3.2. Sales Force Automation market: COVID-19. Impact
- 3.3. Key Segmentations
- 3.4. Key Developments
- 3.5. Allied Industry Data
- 4. Sales Force Automation market – Industry Insights
- 4.1. Industry Segmentation
- 4.2. COVID-19. overview on world economy
- 4.3. Industry ecosystem Channel analysis
- 4.4. Innovation & Sustainability
- 5. Macroeconomic Indicators
- 6. Recent Developments
- 7. Market Dynamics
- 7.1. Introduction
- 7.2. Growth Drivers
- 7.3. Market Opportunities
- 7.4. Market Restraints
- 7.5. Market Trends
- 8. Risk Analysis
- 9. Market Analysis
- 9.1. Porters Five Forces
- 9.2. PEST Analysis
- 9.2.1. Political
- 9.2.2. Economic
- 9.2.3. Social
- 9.2.4. Technological
- 10. Sales Force Automation market
- 10.1. Overview
- 10.2. Historical Analysis (2019-2021)
- 10.2.1. Market Size, Y-o-Y Growth (%) and Market Forecast
- 11. Sales Force Automation market Size & Forecast 202. A-203. F
- 11.1. Overview
- 11.2. Key Findings
- 11.3. Market Segmentation
- 11.3.1. By Application
- 11.3.1.1. Lead Management
- 11.3.1.1.1. By Value (USD Million) 2022-203. F
- 11.3.1.1.2. Market Share (%) 2022-203. F
- 11.3.1.1.3. Y-o-Y Growth (%) 2022-203. F
- 11.3.1.2. Sales Forecasting
- 11.3.1.2.1. By Value (USD Million) 2022-203. F
- 11.3.1.2.2. Market Share (%) 2022-203. F
- 11.3.1.2.3. Y-o-Y Growth (%) 2022-203. F
- 11.3.1.3. Order & Invoices Management
- 11.3.1.3.1. By Value (USD Million) 2022-203. F
- 11.3.1.3.2. Market Share (%) 2022-203. F
- 11.3.1.3.3. Y-o-Y Growth (%) 2022-203. F
- 11.3.1.4. Opportunity Management
- 11.3.1.4.1. By Value (USD Million) 2022-203. F
- 11.3.1.4.2. Market Share (%) 2022-203. F
- 11.3.1.4.3. Y-o-Y Growth (%) 2022-203. F
- 11.3.2. By Deployment Type
- 11.3.2.1. Cloud
- 11.3.2.1.1. By Value (USD Million) 2022-203. F
- 11.3.2.1.2. Market Share (%) 2022-203. F
- 11.3.2.1.3. Y-o-Y Growth (%) 2022-203. F
- 11.3.2.2. On-premise
- 11.3.2.2.1. By Value (USD Million) 2022-203. F
- 11.3.2.2.2. Market Share (%) 2022-203. F
- 11.3.2.2.3. Y-o-Y Growth (%) 2022-203. F
- 11.3.3. By Industry Vertical
- 11.3.3.1 Healthcare
- 11.3.3.1.1 By Value (USD Million) 2022-203. F
- 11.3.3.1.2 Market Share (%) 2022-203. F
- 11.3.3.1.3 Y-o-Y Growth (%) 2022-203. F
- 11.3.3.2 Retail
- 11.3.3.2.1 By Value (USD Million) 2022-203. F
- 11.3.3.2.2 Market Share (%) 2022-203. F
- 11.3.3.2.3 Y-o-Y Growth (%) 2022-203. F
- 11.3.3.3 Telecom
- 11.3.3.3.1 By Value (USD Million) 2022-203. F
- 11.3.3.3.2 Market Share (%) 2022-203. F
- 11.3.3.3.3 Y-o-Y Growth (%) 2022-203. F
- 12. North America Sales Force Automation market Size & Forecast 202. A-203. F
- 12.1. Overview
- 12.2. Key Findings
- 12.3. Market Segmentation
- 12.3.1. By Deployment Type
- 12.3.2. By Application
- 12.3.3. By Industry Vertical
- 12.4. Country
- 12.4.1. United States
- 12.4.2. Canada
- 13. Europe Sales Force Automation market Size & Forecast 202. A-203. F
- 13.1. Overview
- 13.2. Key Findings
- 13.3. Market Segmentation
- 13.3.1. By Deployment Type
- 13.3.2. By Application
- 13.3.3. By Industry Vertical
- 13.4. Country
- 13.4.1. Germany
- 13.4.2. United Kingdom
- 13.4.3. France
- 13.4.4. Italy
- 13.4.5. Spain
- 13.4.6. Russia
- 13.4.7. Rest of Europe (BENELUX, NORDIC, Hungary, Turkey & Poland)
- 14. Asia-Pacific Sales Force Automation market Size & Forecast 202. A-203. F
- 14.1. Overview
- 14.2. Key Findings
- 14.3. Market Segmentation
- 14.3.1. By Deployment Type
- 14.3.2. By Application
- 14.3.3. By Industry Vertical
- 14.4. Country
- 14.4.1. India
- 14.4.2. China
- 14.4.3. South Korea
- 14.4.4. Japan
- 14.4.5. Rest of APAC
- 15. Middle East and Africa Sales Force Automation market Size & Forecast 202. A-203. F
- 15.1. Overview
- 15.2. Key Findings
- 15.3. Market Segmentation
- 15.3.1. By Deployment Type
- 15.3.2. By Application
- 15.3.3. By Industry Vertical
- 15.4. Country
- 15.4.1. Israel
- 15.4.2. GCC
- 15.4.3. North Africa
- 15.4.4. South Africa
- 15.4.5. Rest of Middle East and Africa
- 16. Latin America Sales Force Automation market Size & Forecast 202. A-203. F
- 16.1. Overview
- 16.2. Key Findings
- 16.3. Market Segmentation
- 16.3.1. By Deployment Type
- 16.3.2. By Application
- 16.3.3. By Industry Vertical
- 16.4. Country
- 16.4.1. Mexico
- 16.4.2. Brazil
- 16.4.3. Rest of Latin America
- 17. Competitive Landscape
- 17.1. Company market share, 2021
- 17.2. Key player overview
- 17.3. Key stakeholders
- 18. Company Profiles
- 18.1. Salesforce
- 18.1.1. Company Overview
- 18.1.2. Financial Overview
- 18.1.3. Key Product; Analysis
- 18.1.4. Company Assessment
- 18.1.4.1. Product Portfolio
- 18.1.4.2. Key Clients
- 18.1.4.3. Market Share
- 18.1.4.4. Recent News & Development (Last 3. Yrs.)
- 18.1.4.5. Executive Team
- 18.2. Microsoft Dynamics 365
- 18.3. SAP Sales Cloud
- 18.4. Oracle Sales Cloud
- 18.5. Zoho CRM
- 18.6. HubSpot
- 18.7. Pipedrive
- 18.8. SugarCRM
- 18.9. IBM Watson Sales Performance Management
- 18.10. Freshsales
- 18.11. Bullhorn
- 18.12. Infor CRM
- 18.13. Insightly
- 18.14. Nimble CRM
- 18.15. Apptivo
- 18.16. Other Prominent Players
- 19. Appendix
- 20. Consultant Recommendation
Pricing
Currency Rates
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