Retail Automation Market Size and Share Outlook - Forecast Trends and Growth Analysis Report (2025-2034)
Description
The global retail automation market size reached a value of nearly USD 20.52 Billion in 2024. The market is assessed to grow at a CAGR of 10.20% during the forecast period of 2025-2034 to attain around USD 54.20 Billion by 2034. Growing automation technologies, which automate the operational workflows and increase the efficiencies, are driving the retail automation market growth. Automation software is one of the key drivers of change in retail environments, repeatedly optimizing supply chains and integrating Internet of Things (IoT) and Machine Learning (ML) solutions. Through technologies—including point-of-sale (POS) systems, inventory management, and customer service—companies can automate all of these processes. Over 15000 stores are using these systems, thus demand for automation software is ever-growing resulting in an expanding market. The market for retail automation also promises wider patronage made clear by the better dependency on data and real-time insights streamlining the progress to older systems.
Retail Automation Market Trends
POS systems have continued to evolve towards cloud-based deployment models which enable retailers to scale their business vertically and horizontally significantly and in an agile manner. Especially in the ecommerce sphere, where convergence between offline and online is crucial. Advanced analytics, with cloud-based POS software, businesses can leverage advanced analytics such as payments, POS, loyalty features, to monitor sales, inventory, and customer behavior in real time. The rise of contactless payment systems has also driven the integration of loyalty incorporations into POS systems. These systems have become an indispensable tool in modern retail , allowing for smoother transactions and improving the overall customer journey in-out of the physical and online shopping venues.
Cloud-based POS systems are streamlining transaction processes, and robotics process automation (RPA) is supporting operational workflows through task automation. Advanced inventory scanning systems powered by robotics platforms like artificial intelligence (AI) and ML are changing logistics solutions that will eliminate stresses of inventory management. For example, autonomous systems are used more and more to sort and deliver vehicles in warehouses, resulting in reduced reliance on human labor. Moreover, manufacturing technologies are being integrated into retail operations to increase production capacity. The emergence of robotics AI software providers is driving the frontier in automation, allowing for smarter, more dynamic retail environments which balance customer interaction and inventory management.
Robotics automation and advanced automation technologies are emerging as the key trends in the retail automation market. Retail automation solutions reduce transaction time and increase efficiency by automating the retail transaction process. Companies such as Apple and Starbucks have been adopting touchscreen interfaces in their self-checkout systems and interactive kiosks to deliver a seamless customer experience. The use of credit or debit card payments in automated systems is also reducing checkout wait time and increasing customer satisfaction. As automation technologies evolve, it's only natural for retailers to use these solutions to improve store operations, from inventory to customer service, pushing the market towards a more efficient, tech-driven future.
As ecommerce continues to grow, the demand for robotic process automation associated with online retail transactions will largely be driving the trends within the retail automation market. To get the job done right, retail software providers increasingly support more advanced retail solutions that can fully integrate with warehouse and inventory management systems. Automated inventory management is another trend that is taking the lead, which aids retailers manage the stock levels in real-time. Robots are increasingly deployed in warehouses for sorting, packing and moving inventory, making operations more efficient. In-store, self-checkout systems are being rolled out in more and more brick-and-mortar stores to create a more meaningful customer experience with shorter waiting times. According to preliminary estimates, the percentage of people in industries including transportation equipment, primary metal, and plastic and rubber products who operate in establishments with robots was significant, surpassing 30%.
Key Trends and Developments
Increasing trend of self-checkouts; rising focus on sustainability and energy-efficiency; growing integration of AI and ML in retail automation; and technological advancements and innovations are shaping the retail automation market landscape.
October 2024
Revolut announced the launch of its new point-of-sale device, Revolut Terminal, in the UK and Ireland, designed for quick payments and constant connectivity. Through the launch, the company aims to deliver 99.9%+ platform uptime for uninterrupted sales, especially during the busiest periods.
September 2024
Toyota Material Handling Europe introduced Swarm Automation Storage, an automated storage and retrieval system that offers aisle-free storage density, the flexibility to fit into existing available space, optimal scalability, and up to 80% more density than selective racking for warehouses.
July 2024
Instacart’s software solution, Carrot Tags, which integrates seamlessly into a retailer’s electronic shelf labels (ESL) hardware, was launched at Schnuck Markets, Inc. Schnucks aims to use the solution to increase order fulfilment accuracy and customer satisfaction.
January 2024
Brain Corp unveiled the BrainOS® InventoryAI Suite, its sophisticated retail inventory analytics solution that is designed to analyse inventory data captured by autonomous mobile robots running on its platform. It also partnered with Dane Technologies to introduce a purpose-built inventory scanning robot, ‘Dane AIR™’. Through these solutions, the company aims to support retailers in automating product availability, price tags, and product locations.
Increasing Popularity of Self-Checkout Systems
The increasing number of self-checkout systems amid shifting consumer habits, labour shortages, and growing wage concerns is creating lucrative retail automation market opportunities. Benefits such as reduced wait times, seamless integration with loyalty programme, and improved employee efficiency offered by self-checkout systems are boosting their adoption in retail environments. 91% of retailers consider self-checkouts as a major factor contributing to higher sales, and they speed up the transaction process by 30%. In March 2024, Target announced the introduction of Express Self-Checkout for 10 items or less at almost 2,000 stores available during the busiest shopping times. Moreover, the development of mobile-based self-checkout solutions that enable customers to use smartphones to scan and pay for items and lower the need for physical self-checkout kiosks is expected to aid the market in the forecast period.
Rising Focus on Sustainability and Energy-Efficiency
The rising awareness regarding sustainability and climate change is bolstering the retail automation market development. Retailers and technology providers are incorporating green practices and energy-efficient technologies into automated systems in order to reduce their environmental impact and cater to eco-conscious customers. There is a rising demand for automated lighting, HVAC, and refrigeration systems in retail environments to reduce energy consumption while maintaining product quality and ambient environments. Retailers are also adopting automated packaging solutions, recycling stations, and shelf-life management systems to optimise the usage of packaging materials, improve the recycling rate in-store, and reduce waste by adjusting product stock levels based on demand patterns.
Growing Integration of AI and ML in Retail Environments
Advancements in artificial intelligence (AI) and machine learning (ML) aimed at optimising operations, improving customer experiences, and driving efficiency across the value chain are shaping the retail automation market trends and dynamics. Reportedly, AI can unlock between USD 400 billion and USD 660 billion in economic value for the retail industry. Hence, retailers are extensively leveraging AI and ML to provide personalised recommendations to customers, recommend in-store positioning, and offer predictive shopping insights. Such technologies also reduce stockouts and overstocking and facilitate smart price optimisation based on factors like competitor pricing, demand, and inventory levels, increasing sales and margins. In September 2024, UST launched the UST Retail GenAI platform, a solution that enables businesses with end-to-end operational enhancements while delivering comprehensive tools to optimise every facet of retail operations.
Technological Advancements and Innovations
Technological advancements and innovations are increasing the retail automation market value. The integration of IoT devices in retail to enable the automation of warehouses and stores, track product availability in real-time, empower businesses to connect products, equipment, and consumers, and optimise supply chains fuels the market. Retailers, especially in the fashion and beauty domains, are leveraging augmented reality (AR) and virtual reality (VR) to create virtual and immersive shopping experiences and facilitate virtual try-ons, reduce the need for physical trials, and support customers to rapidly make purchasing decisions. Such technologies also provide customers with interactive product visualisations, like 3D models, to improve their experiences.
Implementation Insights
Retail automation in-store is revolutionizing the customer experience with self-checkout systems, interactive kiosks , and advanced POS solutions. Retailers, in increasing numbers, seek a faster process that can utilize cloud-based POS systems to expedite transactions at a low cost, thus minimizing wait times, reducing the risk of queues, and providing fast, touchless checkout processes. The shift also is made easier through automated inventory management systems that track stock levels in real-time. Additionally, robots are also used to aid in-store, such as restocking the shelves and directing customers, resulting in a smoother, more dynamic retail experience.
Retail automation algorithms and systems are used in warehouses to streamline processes and increase operational efficiency, using robotics and automated inventory management systems. Robots are used for sorting, picking and packing inventory, saving labor costs and increasing output. Automated warehouse systems contribute to increased accuracy and speed, improving the efficiency of inventory management and reducing human error. By integrating ecommerce platforms, retailers can automatically receive real-time updates on their available stock, making sure they fulfill customers' orders accurately. With automation becoming a feature of the retail industry, these improvements in warehouse operations are key to the wider adoption of online retail transactions.
Product Insights
Point-of-Sale (POS) systems are now transforming cash registers into modern solutions that are faster and more secure. Features include real-time tracking and reporting that seamlessly integrates with inventory management. The latest POS systems also support both contactless payments and advanced customer loyalty features, offering enhanced customer experience and operational efficiency. These POS systems are being adopted by the retailers for ease of faster in-store transactions and for expedited checkout.
Meanwhile, due to their growing use in retail settings for a variety of tracking and logistics applications, the barcode and RFID segment is expected to grow significantly over the course of the projection period. Regular inventory checks are made simpler and more accurate by barcode and RFID technology, which also improves customer convenience and retailer administration. On the other hand, Electronic Shelf Labels (ESL) allow dynamic and instant updates of pricing and product information, thus improving the customer experience. The rise of AI powered cameras also align with retail automation. These are being deployed to help processes like surveillance, customer behavior analysis and loss prevention. Retailers are also deploying Autonomous Guided Vehicles (AGVs) in warehouse settings to move and guide goods efficiently. With the use of Automatic Storage and Retrieval Systems (ASRS) and warehouse robots, inventory is managed more effectively, hence there is reduced need for labor, and high output that can be achieved. Combined, these technologies result in improved operational efficiency, cost reduction, and better customer satisfaction in retail and warehouse settings.
Component Insights
Components of hardware are being increasingly used for the automation of retail stores like Point-of-Sale (POS) terminals, RFID scanners, electronic shelf labels, autonomous robots, and more. They are physical assets that can help to speed up the transaction, improve inventory tracking, and automate warehousing. Components like autonomous guided vehicles (AGVs) and automatic storage and retrieval systems (ASRS) make product handling more efficient, which ultimately results in positive relationships with customers.
Retail automation software integrates different hardware components and optimizes the operations. That includes cloud-based POS systems that simplify retail transactions and sophisticated analytics platforms that monitor sales, inventory and customer behavior. Real-time data syncing is now possible with RFID and barcode management software and inventory management and warehouse automation software. Robust software systems help retailers stock appropriately, avoid errors, and also help improve the shopping experience overall.
End Use Insights
Retail automation solutions are increasingly being used in hypermarkets to simplify larger-scale operations. Automated inventory management systems are being integrated with point-of-sale (POS) systems for real-time stock tracking. Self-checkout systems are often used to decrease the checkout time and enhance customer experience. Technological advancements like robotics and automated sorting systems in warehouses streamline stock movement and aid in the handling of high volumes of products.
Further, automation allows supermarkets to automate their inventory management and ensure that prices are accurate, and stock is available through RFID systems and electronic shelf labels. Automation also helps single-item stores, like convenience stores, facilitate transactions and manage a narrow range of goods. Fuel pumps and fuel stations are embracing automation to handle fuel transactions, inventory, and customer loyalty programs. In health and retail pharmacies, automation can assist and manage stock levels, process prescriptions and offer a seamless checkout experience. From automating processes to minimizing human error and improving the overall efficiency of their operations and customer service, these industries are rapidly embracing automation technologies to facilitate the smooth functioning of a variety of retail sectors.
Regional Insights
North America Retail Automation Market Insights
North America has led the introduction of retail automation solutions due to the uptake in robotics, AI and cloud-based point-of-sale (POS) systems. In addition, United States and Canadian retailers are starting to implement automated solutions to increase operational efficiency and enhance the shopping experience. Especially for big retail chains the demand for self–checkout systems, inventory management solutions and automatic towers systems is increasing with great number. Meanwhile, North America remains a key market for retail automation owing to the increasing efforts to enhance efficiency and reduce operational costs, with large investments from established retailers as well as tech companies.
Asia Pacific Retail Automation Market Insights
The ecommerce sector is growing exponentially across Asia Pacific, with consumer demand for seamless shopping driving significant adoption of retail automation. China, Japan, and India are among the nations, leading the charge to new technologies, including robotics, RFID, and cloud-based POS systems. Regional retail offering varies from hypermarkets and supermarkets to single-item stores, which is increasing the need for automation to manage inventory, improve customer service and optimize supply chains. AI and machine learning are being integrated into automation solutions enhancing productivity and offering a more personalized shopping experience in this dynamic region.
Europe Retail Automation Market Insights
Retail automation comprises industrial operations in many European regions that heavily focus on improving operational efficiency and customer engagement. To improve the shopping experience, they are implementing solutions such as cloud-based POS systems, automated inventory management, and self-checkout technologies. The market observes rising demand for automated solutions in retail pharmacy, supermarkets and hypermarkets. They are also seeking sustainable solutions like automation technologies that play a key role in reducing waste and enhancing resource management within retail operations.
Latin America Retail Automation Market Insights
Retail automation is on the increase in Latin America as Brazilian and Mexican retailers are adopting automated solutions to respond to increase in demand and the resultant operational pressure. Cloud POS systems and automated stock management are allowing companies to become more efficient and responsive to customers' demands. Automating those aspects is becoming an appealing investment, especially for the Latin American retailers by reducing operational costs and increasing accuracy on stock management. Although the adoption rate is still short of that of the United States, great advancements in automation are expected in Latin America’s retail industry.
Key Companies & Market Share Insights
The retail automation market is highly competitive, due to the presence of many established key players. Leading companies are focused on delivering operational excellence, crafting customer experience, and rolling out advanced automation solutions such as robotics, AI-driven POS systems, and cloud-based inventory management. The market is expanding at a rapid pace as retailers adopt automation to enhance efficiencies.
Datalogic S.p.A.
Datalogic S.p.A., with its headquarters in Bologna, Italy, is a global technology leader in automatic data capture and factory automation. The company, which was established in 1972, specialises in the development and manufacture of barcode readers, measurement and detection, RFID, portable computers, sensors for safety, and vision and laser marking systems.
Diebold Nixdorf Inc.
Diebold Nixdorf Inc., based out of Ohio in the United States and founded in 1859, provides software, hardware, and information technology services. The company offers integrated mobile point of sale (POS) systems, physical security devices, intelligent deposit terminals, teller automation tools, and cash recyclers and dispensers. Diebold provides services including installation, maintenance, support, and value-added services.
Posiflex Technology Inc.
Posiflex Technology Inc., headquartered in Taipei, Taiwan, and established in 1984, is a world leader in the development and production of OEM/ODM solutions for PCs, peripherals, and Point of Sale (POS) management systems. The POS systems from Posiflex are available in a variety of configurations and capabilities so as to suit the needs of various clients.
Recent Industry Developments
The study on the retail automation market delivers detailed analysis on region-level perspective depending on specific contemporary industry trends. It considers various segments, such as implementation, product, component and end use. By assessing all these segments, this report presents a thorough discussion of market drivers, regulations, and emerging opportunities observed in the market.
Component Outlook (Revenue, Billion, 2025-2034) United States of America
Canada United Kingdom
Germany
France
Italy
Others China
Japan
India
ASEAN
Australia
Others Brazil
Argentina
Mexico
Others Saudi Arabia
United Arab Emirates
Nigeria
South Africa
Others
Retail Automation Market Trends
POS systems have continued to evolve towards cloud-based deployment models which enable retailers to scale their business vertically and horizontally significantly and in an agile manner. Especially in the ecommerce sphere, where convergence between offline and online is crucial. Advanced analytics, with cloud-based POS software, businesses can leverage advanced analytics such as payments, POS, loyalty features, to monitor sales, inventory, and customer behavior in real time. The rise of contactless payment systems has also driven the integration of loyalty incorporations into POS systems. These systems have become an indispensable tool in modern retail , allowing for smoother transactions and improving the overall customer journey in-out of the physical and online shopping venues.
Cloud-based POS systems are streamlining transaction processes, and robotics process automation (RPA) is supporting operational workflows through task automation. Advanced inventory scanning systems powered by robotics platforms like artificial intelligence (AI) and ML are changing logistics solutions that will eliminate stresses of inventory management. For example, autonomous systems are used more and more to sort and deliver vehicles in warehouses, resulting in reduced reliance on human labor. Moreover, manufacturing technologies are being integrated into retail operations to increase production capacity. The emergence of robotics AI software providers is driving the frontier in automation, allowing for smarter, more dynamic retail environments which balance customer interaction and inventory management.
Robotics automation and advanced automation technologies are emerging as the key trends in the retail automation market. Retail automation solutions reduce transaction time and increase efficiency by automating the retail transaction process. Companies such as Apple and Starbucks have been adopting touchscreen interfaces in their self-checkout systems and interactive kiosks to deliver a seamless customer experience. The use of credit or debit card payments in automated systems is also reducing checkout wait time and increasing customer satisfaction. As automation technologies evolve, it's only natural for retailers to use these solutions to improve store operations, from inventory to customer service, pushing the market towards a more efficient, tech-driven future.
As ecommerce continues to grow, the demand for robotic process automation associated with online retail transactions will largely be driving the trends within the retail automation market. To get the job done right, retail software providers increasingly support more advanced retail solutions that can fully integrate with warehouse and inventory management systems. Automated inventory management is another trend that is taking the lead, which aids retailers manage the stock levels in real-time. Robots are increasingly deployed in warehouses for sorting, packing and moving inventory, making operations more efficient. In-store, self-checkout systems are being rolled out in more and more brick-and-mortar stores to create a more meaningful customer experience with shorter waiting times. According to preliminary estimates, the percentage of people in industries including transportation equipment, primary metal, and plastic and rubber products who operate in establishments with robots was significant, surpassing 30%.
Key Trends and Developments
Increasing trend of self-checkouts; rising focus on sustainability and energy-efficiency; growing integration of AI and ML in retail automation; and technological advancements and innovations are shaping the retail automation market landscape.
October 2024
Revolut announced the launch of its new point-of-sale device, Revolut Terminal, in the UK and Ireland, designed for quick payments and constant connectivity. Through the launch, the company aims to deliver 99.9%+ platform uptime for uninterrupted sales, especially during the busiest periods.
September 2024
Toyota Material Handling Europe introduced Swarm Automation Storage, an automated storage and retrieval system that offers aisle-free storage density, the flexibility to fit into existing available space, optimal scalability, and up to 80% more density than selective racking for warehouses.
July 2024
Instacart’s software solution, Carrot Tags, which integrates seamlessly into a retailer’s electronic shelf labels (ESL) hardware, was launched at Schnuck Markets, Inc. Schnucks aims to use the solution to increase order fulfilment accuracy and customer satisfaction.
January 2024
Brain Corp unveiled the BrainOS® InventoryAI Suite, its sophisticated retail inventory analytics solution that is designed to analyse inventory data captured by autonomous mobile robots running on its platform. It also partnered with Dane Technologies to introduce a purpose-built inventory scanning robot, ‘Dane AIR™’. Through these solutions, the company aims to support retailers in automating product availability, price tags, and product locations.
Increasing Popularity of Self-Checkout Systems
The increasing number of self-checkout systems amid shifting consumer habits, labour shortages, and growing wage concerns is creating lucrative retail automation market opportunities. Benefits such as reduced wait times, seamless integration with loyalty programme, and improved employee efficiency offered by self-checkout systems are boosting their adoption in retail environments. 91% of retailers consider self-checkouts as a major factor contributing to higher sales, and they speed up the transaction process by 30%. In March 2024, Target announced the introduction of Express Self-Checkout for 10 items or less at almost 2,000 stores available during the busiest shopping times. Moreover, the development of mobile-based self-checkout solutions that enable customers to use smartphones to scan and pay for items and lower the need for physical self-checkout kiosks is expected to aid the market in the forecast period.
Rising Focus on Sustainability and Energy-Efficiency
The rising awareness regarding sustainability and climate change is bolstering the retail automation market development. Retailers and technology providers are incorporating green practices and energy-efficient technologies into automated systems in order to reduce their environmental impact and cater to eco-conscious customers. There is a rising demand for automated lighting, HVAC, and refrigeration systems in retail environments to reduce energy consumption while maintaining product quality and ambient environments. Retailers are also adopting automated packaging solutions, recycling stations, and shelf-life management systems to optimise the usage of packaging materials, improve the recycling rate in-store, and reduce waste by adjusting product stock levels based on demand patterns.
Growing Integration of AI and ML in Retail Environments
Advancements in artificial intelligence (AI) and machine learning (ML) aimed at optimising operations, improving customer experiences, and driving efficiency across the value chain are shaping the retail automation market trends and dynamics. Reportedly, AI can unlock between USD 400 billion and USD 660 billion in economic value for the retail industry. Hence, retailers are extensively leveraging AI and ML to provide personalised recommendations to customers, recommend in-store positioning, and offer predictive shopping insights. Such technologies also reduce stockouts and overstocking and facilitate smart price optimisation based on factors like competitor pricing, demand, and inventory levels, increasing sales and margins. In September 2024, UST launched the UST Retail GenAI platform, a solution that enables businesses with end-to-end operational enhancements while delivering comprehensive tools to optimise every facet of retail operations.
Technological Advancements and Innovations
Technological advancements and innovations are increasing the retail automation market value. The integration of IoT devices in retail to enable the automation of warehouses and stores, track product availability in real-time, empower businesses to connect products, equipment, and consumers, and optimise supply chains fuels the market. Retailers, especially in the fashion and beauty domains, are leveraging augmented reality (AR) and virtual reality (VR) to create virtual and immersive shopping experiences and facilitate virtual try-ons, reduce the need for physical trials, and support customers to rapidly make purchasing decisions. Such technologies also provide customers with interactive product visualisations, like 3D models, to improve their experiences.
Implementation Insights
Retail automation in-store is revolutionizing the customer experience with self-checkout systems, interactive kiosks , and advanced POS solutions. Retailers, in increasing numbers, seek a faster process that can utilize cloud-based POS systems to expedite transactions at a low cost, thus minimizing wait times, reducing the risk of queues, and providing fast, touchless checkout processes. The shift also is made easier through automated inventory management systems that track stock levels in real-time. Additionally, robots are also used to aid in-store, such as restocking the shelves and directing customers, resulting in a smoother, more dynamic retail experience.
Retail automation algorithms and systems are used in warehouses to streamline processes and increase operational efficiency, using robotics and automated inventory management systems. Robots are used for sorting, picking and packing inventory, saving labor costs and increasing output. Automated warehouse systems contribute to increased accuracy and speed, improving the efficiency of inventory management and reducing human error. By integrating ecommerce platforms, retailers can automatically receive real-time updates on their available stock, making sure they fulfill customers' orders accurately. With automation becoming a feature of the retail industry, these improvements in warehouse operations are key to the wider adoption of online retail transactions.
Product Insights
Point-of-Sale (POS) systems are now transforming cash registers into modern solutions that are faster and more secure. Features include real-time tracking and reporting that seamlessly integrates with inventory management. The latest POS systems also support both contactless payments and advanced customer loyalty features, offering enhanced customer experience and operational efficiency. These POS systems are being adopted by the retailers for ease of faster in-store transactions and for expedited checkout.
Meanwhile, due to their growing use in retail settings for a variety of tracking and logistics applications, the barcode and RFID segment is expected to grow significantly over the course of the projection period. Regular inventory checks are made simpler and more accurate by barcode and RFID technology, which also improves customer convenience and retailer administration. On the other hand, Electronic Shelf Labels (ESL) allow dynamic and instant updates of pricing and product information, thus improving the customer experience. The rise of AI powered cameras also align with retail automation. These are being deployed to help processes like surveillance, customer behavior analysis and loss prevention. Retailers are also deploying Autonomous Guided Vehicles (AGVs) in warehouse settings to move and guide goods efficiently. With the use of Automatic Storage and Retrieval Systems (ASRS) and warehouse robots, inventory is managed more effectively, hence there is reduced need for labor, and high output that can be achieved. Combined, these technologies result in improved operational efficiency, cost reduction, and better customer satisfaction in retail and warehouse settings.
Component Insights
Components of hardware are being increasingly used for the automation of retail stores like Point-of-Sale (POS) terminals, RFID scanners, electronic shelf labels, autonomous robots, and more. They are physical assets that can help to speed up the transaction, improve inventory tracking, and automate warehousing. Components like autonomous guided vehicles (AGVs) and automatic storage and retrieval systems (ASRS) make product handling more efficient, which ultimately results in positive relationships with customers.
Retail automation software integrates different hardware components and optimizes the operations. That includes cloud-based POS systems that simplify retail transactions and sophisticated analytics platforms that monitor sales, inventory and customer behavior. Real-time data syncing is now possible with RFID and barcode management software and inventory management and warehouse automation software. Robust software systems help retailers stock appropriately, avoid errors, and also help improve the shopping experience overall.
End Use Insights
Retail automation solutions are increasingly being used in hypermarkets to simplify larger-scale operations. Automated inventory management systems are being integrated with point-of-sale (POS) systems for real-time stock tracking. Self-checkout systems are often used to decrease the checkout time and enhance customer experience. Technological advancements like robotics and automated sorting systems in warehouses streamline stock movement and aid in the handling of high volumes of products.
Further, automation allows supermarkets to automate their inventory management and ensure that prices are accurate, and stock is available through RFID systems and electronic shelf labels. Automation also helps single-item stores, like convenience stores, facilitate transactions and manage a narrow range of goods. Fuel pumps and fuel stations are embracing automation to handle fuel transactions, inventory, and customer loyalty programs. In health and retail pharmacies, automation can assist and manage stock levels, process prescriptions and offer a seamless checkout experience. From automating processes to minimizing human error and improving the overall efficiency of their operations and customer service, these industries are rapidly embracing automation technologies to facilitate the smooth functioning of a variety of retail sectors.
Regional Insights
North America Retail Automation Market Insights
North America has led the introduction of retail automation solutions due to the uptake in robotics, AI and cloud-based point-of-sale (POS) systems. In addition, United States and Canadian retailers are starting to implement automated solutions to increase operational efficiency and enhance the shopping experience. Especially for big retail chains the demand for self–checkout systems, inventory management solutions and automatic towers systems is increasing with great number. Meanwhile, North America remains a key market for retail automation owing to the increasing efforts to enhance efficiency and reduce operational costs, with large investments from established retailers as well as tech companies.
Asia Pacific Retail Automation Market Insights
The ecommerce sector is growing exponentially across Asia Pacific, with consumer demand for seamless shopping driving significant adoption of retail automation. China, Japan, and India are among the nations, leading the charge to new technologies, including robotics, RFID, and cloud-based POS systems. Regional retail offering varies from hypermarkets and supermarkets to single-item stores, which is increasing the need for automation to manage inventory, improve customer service and optimize supply chains. AI and machine learning are being integrated into automation solutions enhancing productivity and offering a more personalized shopping experience in this dynamic region.
Europe Retail Automation Market Insights
Retail automation comprises industrial operations in many European regions that heavily focus on improving operational efficiency and customer engagement. To improve the shopping experience, they are implementing solutions such as cloud-based POS systems, automated inventory management, and self-checkout technologies. The market observes rising demand for automated solutions in retail pharmacy, supermarkets and hypermarkets. They are also seeking sustainable solutions like automation technologies that play a key role in reducing waste and enhancing resource management within retail operations.
Latin America Retail Automation Market Insights
Retail automation is on the increase in Latin America as Brazilian and Mexican retailers are adopting automated solutions to respond to increase in demand and the resultant operational pressure. Cloud POS systems and automated stock management are allowing companies to become more efficient and responsive to customers' demands. Automating those aspects is becoming an appealing investment, especially for the Latin American retailers by reducing operational costs and increasing accuracy on stock management. Although the adoption rate is still short of that of the United States, great advancements in automation are expected in Latin America’s retail industry.
Key Companies & Market Share Insights
The retail automation market is highly competitive, due to the presence of many established key players. Leading companies are focused on delivering operational excellence, crafting customer experience, and rolling out advanced automation solutions such as robotics, AI-driven POS systems, and cloud-based inventory management. The market is expanding at a rapid pace as retailers adopt automation to enhance efficiencies.
Datalogic S.p.A.
Datalogic S.p.A., with its headquarters in Bologna, Italy, is a global technology leader in automatic data capture and factory automation. The company, which was established in 1972, specialises in the development and manufacture of barcode readers, measurement and detection, RFID, portable computers, sensors for safety, and vision and laser marking systems.
Diebold Nixdorf Inc.
Diebold Nixdorf Inc., based out of Ohio in the United States and founded in 1859, provides software, hardware, and information technology services. The company offers integrated mobile point of sale (POS) systems, physical security devices, intelligent deposit terminals, teller automation tools, and cash recyclers and dispensers. Diebold provides services including installation, maintenance, support, and value-added services.
Posiflex Technology Inc.
Posiflex Technology Inc., headquartered in Taipei, Taiwan, and established in 1984, is a world leader in the development and production of OEM/ODM solutions for PCs, peripherals, and Point of Sale (POS) management systems. The POS systems from Posiflex are available in a variety of configurations and capabilities so as to suit the needs of various clients.
Recent Industry Developments
- In March 2025 , AutoStore redefined efficiency with its new solutions that include a state-of-the-art robotic piece-picking system, a sophisticated workstation, and a robust software suite built for optimal operational performance, as companies face mounting pressure to satisfy customer demands for quick delivery.
- In January 2025 , through the introduction of a revolutionary bundled product, Honeywell and Verizon announced their partnership to provide retail and logistics organizations with a seamless technology experience. Through streamlined contracts, procurement, and future device and data plan expansions, businesses will be able to expedite the retail lifecycle by combining Verizon's fast 5G connectivity with Honeywell's industry-leading hardware, software, and services.
- In January 2025 , AGL declared the release of eAGL, a new workflow management solution. Approximately four million bits of work that were previously handled manually by AGL agents can now be managed by the program. The application, which is based on the Appian Platform, has automated more than 70% of repetitive manual tasks related to back-office exceptions.
- In January 2025 , Stores 360, a comprehensive retail system created to optimize store operations, boost employee productivity, and enhance consumer experiences, was introduced by Cognizant. The solution, which was created in partnership with ServiceNow, supports each touchpoint in the retail value chain and makes use of the Cognizant Neuro® AI platform and the generative AI-powered Now Assist solution to facilitate smooth and effective operations.
- Datalogic S.p.A.
- Diebold Nixdorf Inc.
- Fujitsu Ltd.
- Honeywell International Inc.
- NCR Corporation
- Posiflex Technology Inc.
- Toshiba Global Commerce Solutions
- Zebra Technologies Corp.
- SpotOn Transact, LLC
- RapidPricer
- 6 River Systems LLC
- Amazon Web Services, Inc.
- Casio Computer Co. Ltd.
- E&K Automation GmbH
- ECR Software Corporation
- Kiosk & Display LLC
- Kuka AG
- Pricer AB
- Wincor Nixdorf AG
- Others
The study on the retail automation market delivers detailed analysis on region-level perspective depending on specific contemporary industry trends. It considers various segments, such as implementation, product, component and end use. By assessing all these segments, this report presents a thorough discussion of market drivers, regulations, and emerging opportunities observed in the market.
Component Outlook (Revenue, Billion, 2025-2034)
- Hardware
- Software
- Point-of-Sale (POS)
- RFID & Barcode
- Electronic Shelf Label
- Camera
- Autonomous Guided Vehicle (AGV)
- Automatic Storage and Retrieval System (ASRS)
- Warehouse Robotics
- Others
- In-Store
- Warehouse
- Hypermarkets
- Supermarkets
- Single Item Stores
- Petrol Pumps/Fuel Stations
- Health and Retail Pharmacies
- North America
- Europe
- Asia Pacific
- Latin America
- Middle East and Africa
Table of Contents
150 Pages
- 1 Executive Summary
- 1.1 Market Size 2024-2025
- 1.2 Market Growth 2025(F)-2034(F)
- 1.3 Key Demand Drivers
- 1.4 Key Players and Competitive Structure
- 1.5 Industry Best Practices
- 1.6 Recent Trends and Developments
- 1.7 Industry Outlook
- 2 Market Overview and Stakeholder Insights
- 2.1 Market Trends
- 2.2 Key Verticals
- 2.3 Key Regions
- 2.4 Supplier Power
- 2.5 Buyer Power
- 2.6 Key Market Opportunities and Risks
- 2.7 Key Initiatives by Stakeholders
- 3 Economic Summary
- 3.1 GDP Outlook
- 3.2 GDP Per Capita Growth
- 3.3 Inflation Trends
- 3.4 Democracy Index
- 3.5 Gross Public Debt Ratios
- 3.6 Balance of Payment (BoP) Position
- 3.7 Population Outlook
- 3.8 Urbanisation Trends
- 4 Country Risk Profiles
- 4.1 Country Risk
- 4.2 Business Climate
- 5 Global Retail Automation Market Analysis
- 5.1 Key Industry Highlights
- 5.2 Global Retail Automation Historical Market (2018-2024)
- 5.3 Global Retail Automation Market Forecast (2025-2034)
- 5.4 Global Retail Automation Market by Component
- 5.4.1 Hardware
- 5.4.1.1 Historical Trend (2018-2024)
- 5.4.1.2 Forecast Trend (2025-2034)
- 5.4.2 Software
- 5.4.2.1 Historical Trend (2018-2024)
- 5.4.2.2 Forecast Trend (2025-2034)
- 5.5 Global Retail Automation Market by Product
- 5.5.1 Point-of-Sale (POS)
- 5.5.1.1 Historical Trend (2018-2024)
- 5.5.1.2 Forecast Trend (2025-2034)
- 5.5.2 RFID & Barcode
- 5.5.2.1 Historical Trend (2018-2024)
- 5.5.2.2 Forecast Trend (2025-2034)
- 5.5.3 Electronic Shelf Label
- 5.5.3.1 Historical Trend (2018-2024)
- 5.5.3.2 Forecast Trend (2025-2034)
- 5.5.4 Camera
- 5.5.4.1 Historical Trend (2018-2024)
- 5.5.4.2 Forecast Trend (2025-2034)
- 5.5.5 Autonomous Guided Vehicle (AGV)
- 5.5.5.1 Historical Trend (2018-2024)
- 5.5.5.2 Forecast Trend (2025-2034)
- 5.5.6 Automatic Storage and Retrieval System (ASRS)
- 5.5.6.1 Historical Trend (2018-2024)
- 5.5.6.2 Forecast Trend (2025-2034)
- 5.5.7 Others
- 5.6 Global Retail Automation Market by Implementation
- 5.6.1 In-Store
- 5.6.1.1 Historical Trend (2018-2024)
- 5.6.1.2 Forecast Trend (2025-2034)
- 5.6.2 Warehouse
- 5.6.2.1 Historical Trend (2018-2024)
- 5.6.2.2 Forecast Trend (2025-2034)
- 5.7 Global Retail Automation Market by End Use
- 5.7.1 Hypermarkets
- 5.7.1.1 Historical Trend (2018-2024)
- 5.7.1.2 Forecast Trend (2025-2034)
- 5.7.2 Supermarkets
- 5.7.2.1 Historical Trend (2018-2024)
- 5.7.2.2 Forecast Trend (2025-2034)
- 5.7.3 Single Item Stores
- 5.7.3.1 Historical Trend (2018-2024)
- 5.7.3.2 Forecast Trend (2025-2034)
- 5.7.4 Petrol Pumps/Fuel Stations
- 5.7.4.1 Historical Trend (2018-2024)
- 5.7.4.2 Forecast Trend (2025-2034)
- 5.7.5 Health and Retail Pharmacies
- 5.7.5.1 Historical Trend (2018-2024)
- 5.7.5.2 Forecast Trend (2025-2034)
- 5.8 Global Retail Automation Market by Region
- 5.8.1 North America
- 5.8.1.1 Historical Trend (2018-2024)
- 5.8.1.2 Forecast Trend (2025-2034)
- 5.8.2 Europe
- 5.8.2.1 Historical Trend (2018-2024)
- 5.8.2.2 Forecast Trend (2025-2034)
- 5.8.3 Asia Pacific
- 5.8.3.1 Historical Trend (2018-2024)
- 5.8.3.2 Forecast Trend (2025-2034)
- 5.8.4 Latin America
- 5.8.4.1 Historical Trend (2018-2024)
- 5.8.4.2 Forecast Trend (2025-2034)
- 5.8.5 Middle East and Africa
- 5.8.5.1 Historical Trend (2018-2024)
- 5.8.5.2 Forecast Trend (2025-2034)
- 6 North America Retail Automation Market Analysis
- 6.1 United States of America
- 6.1.1 Historical Trend (2018-2024)
- 6.1.2 Forecast Trend (2025-2034)
- 6.2 Canada
- 6.2.1 Historical Trend (2018-2024)
- 6.2.2 Forecast Trend (2025-2034)
- 7 Europe Retail Automation Market Analysis
- 7.1 United Kingdom
- 7.1.1 Historical Trend (2018-2024)
- 7.1.2 Forecast Trend (2025-2034)
- 7.2 Germany
- 7.2.1 Historical Trend (2018-2024)
- 7.2.2 Forecast Trend (2025-2034)
- 7.3 France
- 7.3.1 Historical Trend (2018-2024)
- 7.3.2 Forecast Trend (2025-2034)
- 7.4 Italy
- 7.4.1 Historical Trend (2018-2024)
- 7.4.2 Forecast Trend (2025-2034)
- 7.5 Others
- 8 Asia Pacific Retail Automation Market Analysis
- 8.1 China
- 8.1.1 Historical Trend (2018-2024)
- 8.1.2 Forecast Trend (2025-2034)
- 8.2 Japan
- 8.2.1 Historical Trend (2018-2024)
- 8.2.2 Forecast Trend (2025-2034)
- 8.3 India
- 8.3.1 Historical Trend (2018-2024)
- 8.3.2 Forecast Trend (2025-2034)
- 8.4 ASEAN
- 8.4.1 Historical Trend (2018-2024)
- 8.4.2 Forecast Trend (2025-2034)
- 8.5 Australia
- 8.5.1 Historical Trend (2018-2024)
- 8.5.2 Forecast Trend (2025-2034)
- 8.6 Others
- 9 Latin America Retail Automation Market Analysis
- 9.1 Brazil
- 9.1.1 Historical Trend (2018-2024)
- 9.1.2 Forecast Trend (2025-2034)
- 9.2 Argentina
- 9.2.1 Historical Trend (2018-2024)
- 9.2.2 Forecast Trend (2025-2034)
- 9.3 Mexico
- 9.3.1 Historical Trend (2018-2024)
- 9.3.2 Forecast Trend (2025-2034)
- 9.4 Others
- 10 Middle East and Africa Retail Automation Market Analysis
- 10.1 Saudi Arabia
- 10.1.1 Historical Trend (2018-2024)
- 10.1.2 Forecast Trend (2025-2034)
- 10.2 United Arab Emirates
- 10.2.1 Historical Trend (2018-2024)
- 10.2.2 Forecast Trend (2025-2034)
- 10.3 Nigeria
- 10.3.1 Historical Trend (2018-2024)
- 10.3.2 Forecast Trend (2025-2034)
- 10.4 South Africa
- 10.4.1 Historical Trend (2018-2024)
- 10.4.2 Forecast Trend (2025-2034)
- 10.5 Others
- 11 Market Dynamics
- 11.1 SWOT Analysis
- 11.1.1 Strengths
- 11.1.2 Weaknesses
- 11.1.3 Opportunities
- 11.1.4 Threats
- 11.2 Porter’s Five Forces Analysis
- 11.2.1 Supplier’s Power
- 11.2.2 Buyer’s Power
- 11.2.3 Threat of New Entrants
- 11.2.4 Degree of Rivalry
- 11.2.5 Threat of Substitutes
- 11.3 Key Indicators for Demand
- 11.4 Key Indicators for Price
- 12 Competitive Landscape
- 12.1 Supplier Selection
- 12.2 Key Global Players
- 12.3 Key Regional Players
- 12.4 Key Player Strategies
- 12.5 Company Profiles
- 12.5.1 Datalogic S.p.A.
- 12.5.1.1 Company Overview
- 12.5.1.2 Product Portfolio
- 12.5.1.3 Demographic Reach and Achievements
- 12.5.1.4 Certifications
- 12.5.2 Diebold Nixdorf Inc.
- 12.5.2.1 Company Overview
- 12.5.2.2 Product Portfolio
- 12.5.2.3 Demographic Reach and Achievements
- 12.5.2.4 Certifications
- 12.5.3 Fujitsu Ltd.
- 12.5.3.1 Company Overview
- 12.5.3.2 Product Portfolio
- 12.5.3.3 Demographic Reach and Achievements
- 12.5.3.4 Certifications
- 12.5.4 Honeywell International Inc.
- 12.5.4.1 Company Overview
- 12.5.4.2 Product Portfolio
- 12.5.4.3 Demographic Reach and Achievements
- 12.5.4.4 Certifications
- 12.5.5 NCR Corporation
- 12.5.5.1 Company Overview
- 12.5.5.2 Product Portfolio
- 12.5.5.3 Demographic Reach and Achievements
- 12.5.5.4 Certifications
- 12.5.6 Posiflex Technology Inc.
- 12.5.6.1 Company Overview
- 12.5.6.2 Product Portfolio
- 12.5.6.3 Demographic Reach and Achievements
- 12.5.6.4 Certifications
- 12.5.7 Toshiba Global Commerce Solutions
- 12.5.7.1 Company Overview
- 12.5.7.2 Product Portfolio
- 12.5.7.3 Demographic Reach and Achievements
- 12.5.7.4 Certifications
- 12.5.8 Zebra Technologies Corp.
- 12.5.8.1 Company Overview
- 12.5.8.2 Product Portfolio
- 12.5.8.3 Demographic Reach and Achievements
- 12.5.8.4 Certifications
- 12.5.9 SpotOn Transact, LLC
- 12.5.9.1 Company Overview
- 12.5.9.2 Product Portfolio
- 12.5.9.3 Demographic Reach and Achievements
- 12.5.9.4 Certifications
- 12.5.10 RapidPricer
- 12.5.10.1 Company Overview
- 12.5.10.2 Product Portfolio
- 12.5.10.3 Demographic Reach and Achievements
- 12.5.10.4 Certifications
- 12.5.11 6 River Systems LLC
- 12.5.11.1 Company Overview
- 12.5.11.2 Product Portfolio
- 12.5.11.3 Demographic Reach and Achievements
- 12.5.11.4 Certifications
- 12.5.12 Amazon Web Services, Inc.
- 12.5.12.1 Company Overview
- 12.5.12.2 Product Portfolio
- 12.5.12.3 Demographic Reach and Achievements
- 12.5.12.4 Certifications
- 12.5.13 Casio Computer Co. Ltd.
- 12.5.13.1 Company Overview
- 12.5.13.2 Product Portfolio
- 12.5.13.3 Demographic Reach and Achievements
- 12.5.13.4 Certifications
- 12.5.14 E&K Automation GmbH
- 12.5.14.1 Company Overview
- 12.5.14.2 Product Portfolio
- 12.5.14.3 Demographic Reach and Achievements
- 12.5.14.4 Certifications
- 12.5.15 ECR Software Corporation
- 12.5.15.1 Company Overview
- 12.5.15.2 Product Portfolio
- 12.5.15.3 Demographic Reach and Achievements
- 12.5.15.4 Certifications
- 12.5.16 Kiosk & Display LLC
- 12.5.16.1 Company Overview
- 12.5.16.2 Product Portfolio
- 12.5.16.3 Demographic Reach and Achievements
- 12.5.16.4 Certifications
- 12.5.17 Kuka AG
- 12.5.17.1 Company Overview
- 12.5.17.2 Product Portfolio
- 12.5.17.3 Demographic Reach and Achievements
- 12.5.17.4 Certifications
- 12.5.18 Pricer AB
- 12.5.18.1 Company Overview
- 12.5.18.2 Product Portfolio
- 12.5.18.3 Demographic Reach and Achievements
- 12.5.18.4 Certifications
- 12.5.19 Wincor Nixdorf AG
- 12.5.19.1 Company Overview
- 12.5.19.2 Product Portfolio
- 12.5.19.3 Demographic Reach and Achievements
- 12.5.19.4 Certifications
- 12.5.20 Others
Pricing
Currency Rates
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