Global Social Business Intelligence Market Research Report, Competitive, Technology and Forecast Analysis 2025-2032
Description
Market Overview
According to DIResearch＇s in-depth investigation and research, the global Social Business Intelligence market size will reach 7,891.78 Million USD in 2025 and is projected to reach 38,310.49 Million USD by 2032, with a CAGR of 25.32% (2025-2032). Notably, the China Social Business Intelligence market has changed rapidly in the past few years. By 2025, China＇s market size is expected to be Million USD, representing approximately % of the global market share.
Research Summary
Social Business Intelligence (SBI) refers to the process of gathering, analyzing, and leveraging data from social media platforms and other digital sources to inform business decision-making. It involves the use of specialized tools and techniques to monitor social media conversations, trends, and sentiments related to a company, its products, or its competitors. SBI allows businesses to gain valuable insights into consumer preferences, behaviors, and opinions, helping them to better understand their target audience and market dynamics. By analyzing social media data, businesses can identify emerging trends, detect potential issues or opportunities, and tailor their marketing strategies, product offerings, and customer service efforts accordingly. Social Business Intelligence enables organizations to harness the power of social media to drive innovation, improve customer engagement, and ultimately achieve their business objectives.
The major global suppliers of Social Business Intelligence include IBM, Oracle, SAP, SAS Institute, Adobe Systems, Attensity Group, Beevolve, Clarabridge, Crimson Hexagon, Evolve24, Google, HP, Kapow Software/ Kofax, NetBase Solutions, Lithium Technologies, Radian6/Salesforce, Cision, Sysomos, etc. The global players competition landscape in this report is divided into three tiers. The first tier comprises global leading enterprises that command a substantial market share, hold a dominant industry position, possess strong competitiveness and influence, and generate significant revenue. The second tier includes companies with a notable market presence and reputation; these firms actively follow industry leaders in product, service, or technological innovation and maintain a moderate revenue scale. The third tier consists of smaller companies with limited market share and lower brand recognition, primarily focused on local markets and generating comparatively lower revenue.
This report studies the market size, price trends and future development prospects of Social Business Intelligence. Focus on analysing the market share, product portfolio, prices, sales, revenue and gross profit margin of global major suppliers, as well as the market status and trends of different product types and applications in the global Social Business Intelligence market. The report data covers historical data from 2020 to 2024, based year in 2025 and forecast data from 2026 to 2032.
The regions and countries in the report include US, Germany, Japan, China, France, UK, South Korea, Canada, Italy, Russia, Mexico, Brazil, India, Vietnam, Thailand, South Africa and other regions, covering the Social Business Intelligence market conditions and future development trends of key regions and countries, combined with industry-related policies and the latest technological developments, analyze the development characteristics of Social Business Intelligence industries in various regions and countries, help companies understand the development characteristics of each region, help companies formulate business strategies, and achieve the ultimate goal of the company's global development strategy.
The data sources of this report mainly include the National Bureau of Statistics, customs databases, industry associations, corporate financial reports, third-party databases, etc. Among them, macroeconomic data mainly comes from the National Bureau of Statistics, International Economic Research Organization; industry statistical data mainly come from industry associations; company data mainly comes from interviews, public information collection, third-party reliable databases, and price data mainly comes from various markets monitoring database.
Global Key Suppliers of Social Business Intelligence Include:
IBM
Oracle
SAP
SAS Institute
Adobe Systems
Attensity Group
Beevolve
Clarabridge
Crimson Hexagon
Evolve24
Google
HP
Kapow Software/ Kofax
NetBase Solutions
Lithium Technologies
Radian6/Salesforce
Cision
Sysomos
Social Business Intelligence Product Segment Include:
Cloud-Based
On-Premises
Social Business Intelligence Product Application Include:
SMEs
Large Enterprises
Government Organizations
Chapter Scope
Chapter 1: Product Research Range, Product Types and Applications, Market Overview, Market Situation and Trend
Chapter 2: Global Social Business Intelligence Industry PESTEL Analysis
Chapter 3: Global Social Business Intelligence Industry Porter's Five Forces Analysis
Chapter 4: Global Social Business Intelligence Major Regional Market Size (Revenue) and Forecast Analysis
Chapter 5: Global Social Business Intelligence Competitive Analysis of Key Suppliers (Revenue, Market Share, Regional Distribution and Industry Concentration)
Chapter 6: Global Social Business Intelligence Revenue and Forecast Analysis by Product Type
Chapter 7: Key Company Profiles (Product Portfolio, Revenue and Gross Margin)
Chapter 8: Industrial Chain Analysis, Social Business Intelligence Different Application Market Analysis (Revenue and Forecast) and Sales Channel Analysis
Chapter 9: Research Findings and Conclusion
Chapter 10: Methodology and Data Sources
According to DIResearch＇s in-depth investigation and research, the global Social Business Intelligence market size will reach 7,891.78 Million USD in 2025 and is projected to reach 38,310.49 Million USD by 2032, with a CAGR of 25.32% (2025-2032). Notably, the China Social Business Intelligence market has changed rapidly in the past few years. By 2025, China＇s market size is expected to be Million USD, representing approximately % of the global market share.
Research Summary
Social Business Intelligence (SBI) refers to the process of gathering, analyzing, and leveraging data from social media platforms and other digital sources to inform business decision-making. It involves the use of specialized tools and techniques to monitor social media conversations, trends, and sentiments related to a company, its products, or its competitors. SBI allows businesses to gain valuable insights into consumer preferences, behaviors, and opinions, helping them to better understand their target audience and market dynamics. By analyzing social media data, businesses can identify emerging trends, detect potential issues or opportunities, and tailor their marketing strategies, product offerings, and customer service efforts accordingly. Social Business Intelligence enables organizations to harness the power of social media to drive innovation, improve customer engagement, and ultimately achieve their business objectives.
The major global suppliers of Social Business Intelligence include IBM, Oracle, SAP, SAS Institute, Adobe Systems, Attensity Group, Beevolve, Clarabridge, Crimson Hexagon, Evolve24, Google, HP, Kapow Software/ Kofax, NetBase Solutions, Lithium Technologies, Radian6/Salesforce, Cision, Sysomos, etc. The global players competition landscape in this report is divided into three tiers. The first tier comprises global leading enterprises that command a substantial market share, hold a dominant industry position, possess strong competitiveness and influence, and generate significant revenue. The second tier includes companies with a notable market presence and reputation; these firms actively follow industry leaders in product, service, or technological innovation and maintain a moderate revenue scale. The third tier consists of smaller companies with limited market share and lower brand recognition, primarily focused on local markets and generating comparatively lower revenue.
This report studies the market size, price trends and future development prospects of Social Business Intelligence. Focus on analysing the market share, product portfolio, prices, sales, revenue and gross profit margin of global major suppliers, as well as the market status and trends of different product types and applications in the global Social Business Intelligence market. The report data covers historical data from 2020 to 2024, based year in 2025 and forecast data from 2026 to 2032.
The regions and countries in the report include US, Germany, Japan, China, France, UK, South Korea, Canada, Italy, Russia, Mexico, Brazil, India, Vietnam, Thailand, South Africa and other regions, covering the Social Business Intelligence market conditions and future development trends of key regions and countries, combined with industry-related policies and the latest technological developments, analyze the development characteristics of Social Business Intelligence industries in various regions and countries, help companies understand the development characteristics of each region, help companies formulate business strategies, and achieve the ultimate goal of the company's global development strategy.
The data sources of this report mainly include the National Bureau of Statistics, customs databases, industry associations, corporate financial reports, third-party databases, etc. Among them, macroeconomic data mainly comes from the National Bureau of Statistics, International Economic Research Organization; industry statistical data mainly come from industry associations; company data mainly comes from interviews, public information collection, third-party reliable databases, and price data mainly comes from various markets monitoring database.
Global Key Suppliers of Social Business Intelligence Include:
IBM
Oracle
SAP
SAS Institute
Adobe Systems
Attensity Group
Beevolve
Clarabridge
Crimson Hexagon
Evolve24
HP
Kapow Software/ Kofax
NetBase Solutions
Lithium Technologies
Radian6/Salesforce
Cision
Sysomos
Social Business Intelligence Product Segment Include:
Cloud-Based
On-Premises
Social Business Intelligence Product Application Include:
SMEs
Large Enterprises
Government Organizations
Chapter Scope
Chapter 1: Product Research Range, Product Types and Applications, Market Overview, Market Situation and Trend
Chapter 2: Global Social Business Intelligence Industry PESTEL Analysis
Chapter 3: Global Social Business Intelligence Industry Porter's Five Forces Analysis
Chapter 4: Global Social Business Intelligence Major Regional Market Size (Revenue) and Forecast Analysis
Chapter 5: Global Social Business Intelligence Competitive Analysis of Key Suppliers (Revenue, Market Share, Regional Distribution and Industry Concentration)
Chapter 6: Global Social Business Intelligence Revenue and Forecast Analysis by Product Type
Chapter 7: Key Company Profiles (Product Portfolio, Revenue and Gross Margin)
Chapter 8: Industrial Chain Analysis, Social Business Intelligence Different Application Market Analysis (Revenue and Forecast) and Sales Channel Analysis
Chapter 9: Research Findings and Conclusion
Chapter 10: Methodology and Data Sources
Table of Contents
165 Pages
- 1 Social Business Intelligence Market Overview
- 1.1 Product Definition and Statistical Scope
- 1.2 Social Business Intelligence Product by Type
- 1.2.1 Cloud-Based
- 1.2.2 On-Premises
- 1.3 Social Business Intelligence Product by Application
- 1.3.1 SMEs
- 1.3.2 Large Enterprises
- 1.3.3 Government Organizations
- 1.4 Global Social Business Intelligence Market Size Analysis (2020-2032)
- 1.5 Social Business Intelligence Market Development Status and Trends
- 1.5.1 Social Business Intelligence Industry Development Status Analysis
- 1.5.2 Social Business Intelligence Industry Development Trends Analysis
- 2 Social Business Intelligence Market PESTEL Analysis
- 2.1 Political Factors Analysis
- 2.2 Economic Factors Analysis
- 2.3 Social Factors Analysis
- 2.4 Technological Factors Analysis
- 2.5 Environmental Factors Analysis
- 2.6 Legal Factors Analysis
- 3 Social Business Intelligence Market Porter's Five Forces Analysis
- 3.1 Competitive Rivalry
- 3.2 Threat of New Entrants
- 3.3 Bargaining Power of Suppliers
- 3.4 Bargaining Power of Buyers
- 3.5 Threat of Substitutes
- 4 Global Social Business Intelligence Market Analysis by Country
- 4.1 Global Social Business Intelligence Market Size Analysis by Country: 2024 VS 2025 VS 2032
- 4.1.1 Global Social Business Intelligence Revenue Analysis by Country (2020-2025)
- 4.1.2 Global Social Business Intelligence Revenue Forecast Analysis by Country (2026-2032)
- 4.2 United States Social Business Intelligence Market Revenue and Growth Rate (2020-2032)
- 4.3 Germany Social Business Intelligence Market Revenue and Growth Rate (2020-2032)
- 4.4 Japan Social Business Intelligence Market Revenue and Growth Rate (2020-2032)
- 4.5 China Social Business Intelligence Market Revenue and Growth Rate (2020-2032)
- 4.6 France Social Business Intelligence Market Revenue and Growth Rate (2020-2032)
- 4.7 U.K. Social Business Intelligence Market Revenue and Growth Rate (2020-2032)
- 4.8 South Korea Social Business Intelligence Market Revenue and Growth Rate (2020-2032)
- 4.9 Canada Social Business Intelligence Market Revenue and Growth Rate (2020-2032)
- 4.10 Italy Social Business Intelligence Market Revenue and Growth Rate (2020-2032)
- 4.11 Russia Social Business Intelligence Market Revenue and Growth Rate (2020-2032)
- 4.12 Mexico Social Business Intelligence Market Revenue and Growth Rate (2020-2032)
- 4.13 Brazil Social Business Intelligence Market Revenue and Growth Rate (2020-2032)
- 4.14 India Social Business Intelligence Market Revenue and Growth Rate (2020-2032)
- 4.15 Vietnam Social Business Intelligence Market Revenue and Growth Rate (2020-2032)
- 4.16 Thailand Social Business Intelligence Market Revenue and Growth Rate (2020-2032)
- 4.17 South Africa Social Business Intelligence Market Revenue and Growth Rate (2020-2032)
- 5 Competition by Suppliers
- 5.1 Global Social Business Intelligence Market Revenue by Key Suppliers (2021-2025)
- 5.2 Social Business Intelligence Competitive Landscape Analysis and Market Dynamic
- 5.2.1 Social Business Intelligence Competitive Landscape Analysis
- 5.2.2 Global Key Suppliers Headquarter and Key Area Sales
- 5.2.3 Market Dynamic
- 6 Social Business Intelligence Market Analysis by Type
- 6.1 Global Social Business Intelligence Market Size Analysis by Type: 2024 VS 2025 VS 2032
- 6.2 Global Social Business Intelligence Revenue and Forecast Analysis by Type (2020-2032)
- 7 Key Companies Analysis
- 7.1 IBM
- 7.1.1 IBM Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 7.1.2 IBM Social Business Intelligence Product Portfolio
- 7.1.3 IBM Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 7.2 Oracle
- 7.2.1 Oracle Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 7.2.2 Oracle Social Business Intelligence Product Portfolio
- 7.2.3 Oracle Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 7.3 SAP
- 7.3.1 SAP Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 7.3.2 SAP Social Business Intelligence Product Portfolio
- 7.3.3 SAP Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 7.4 SAS Institute
- 7.4.1 SAS Institute Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 7.4.2 SAS Institute Social Business Intelligence Product Portfolio
- 7.4.3 SAS Institute Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 7.5 Adobe Systems
- 7.5.1 Adobe Systems Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 7.5.2 Adobe Systems Social Business Intelligence Product Portfolio
- 7.5.3 Adobe Systems Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 7.6 Attensity Group
- 7.6.1 Attensity Group Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 7.6.2 Attensity Group Social Business Intelligence Product Portfolio
- 7.6.3 Attensity Group Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 7.7 Beevolve
- 7.7.1 Beevolve Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 7.7.2 Beevolve Social Business Intelligence Product Portfolio
- 7.7.3 Beevolve Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 7.8 Clarabridge
- 7.8.1 Clarabridge Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 7.8.2 Clarabridge Social Business Intelligence Product Portfolio
- 7.8.3 Clarabridge Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 7.9 Crimson Hexagon
- 7.9.1 Crimson Hexagon Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 7.9.2 Crimson Hexagon Social Business Intelligence Product Portfolio
- 7.9.3 Crimson Hexagon Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 7.10 Evolve24
- 7.10.1 Evolve24 Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 7.10.2 Evolve24 Social Business Intelligence Product Portfolio
- 7.10.3 Evolve24 Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 7.11 Google
- 7.11.1 Google Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 7.11.2 Google Social Business Intelligence Product Portfolio
- 7.11.3 Google Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 7.12 HP
- 7.12.1 HP Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 7.12.2 HP Social Business Intelligence Product Portfolio
- 7.12.3 HP Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 7.13 Kapow Software/ Kofax
- 7.13.1 Kapow Software/ Kofax Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 7.13.2 Kapow Software/ Kofax Social Business Intelligence Product Portfolio
- 7.13.3 Kapow Software/ Kofax Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 7.14 NetBase Solutions
- 7.14.1 NetBase Solutions Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 7.14.2 NetBase Solutions Social Business Intelligence Product Portfolio
- 7.14.3 NetBase Solutions Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 7.15 Lithium Technologies
- 7.15.1 Lithium Technologies Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 7.15.2 Lithium Technologies Social Business Intelligence Product Portfolio
- 7.15.3 Lithium Technologies Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 7.16 Radian6/Salesforce
- 7.16.1 Radian6/Salesforce Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 7.16.2 Radian6/Salesforce Social Business Intelligence Product Portfolio
- 7.16.3 Radian6/Salesforce Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 7.17 Cision
- 7.17.1 Cision Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 7.17.2 Cision Social Business Intelligence Product Portfolio
- 7.17.3 Cision Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 7.18 Sysomos
- 7.18.1 Sysomos Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 7.18.2 Sysomos Social Business Intelligence Product Portfolio
- 7.18.3 Sysomos Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 8 Industry Chain Analysis
- 8.1 Social Business Intelligence Industry Chain Analysis
- 8.2 Social Business Intelligence Product Downstream Application Analysis
- 8.2.1 Global Social Business Intelligence Market Size and Growth Rate (CAGR) by Application: 2024 VS 2025 VS 2032
- 8.2.2 Global Social Business Intelligence Revenue and Forecast by Application (2020-2032)
- 8.3 Social Business Intelligence Typical Downstream Customers
- 8.4 Social Business Intelligence Sales Channel Analysis
- 9 Research Findings and Conclusion
- 10 Methodology and Data Source
- 10.1 Methodology/Research Approach
- 10.2 Research Scope
- 10.3 Benchmarks and Assumptions
- 10.4 Date Source
- 10.4.1 Primary Sources
- 10.4.2 Secondary Sources
- 10.5 Data Cross Validation
- 10.6 Disclaimer
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