Global AI Chatbots Competitive Landscape Professional Research Report 2026
Description
Market Overview
According to DIResearch＇s in-depth investigation and research, the global AI Chatbots market size will reach Million USD in 2026 and is projected to reach Million USD by 2033, with a CAGR of % (2026-2033). Notably, the China AI Chatbots market has changed rapidly in the past few years. By 2026, China＇s market size is expected to be Million USD, representing approximately % of the global market share.
Research Summary
AI Chatbots are computer programs or artificial intelligence applications designed to simulate human interaction in order to provide automated assistance or communication with people. They are designed to interpret and understand natural language queries or requests, and to respond with pre-programmed answers or actions. AI Chatbots can be used for a variety of purposes, such as customer support, automated sales, or even personal assistance. They use machine learning algorithms and natural language processing technologies to provide human-like interactions and improve their ability to understand and respond to users＇ needs over time.
The major global manufacturers of AI Chatbots include IBM, [24]7.ai, Google, Nuance Communications, AWS, LogMeIn, Inbenta, Kore.ai, Gupshup, AIVO, Yellow Messenger, CogniCor Technologies, Passage AI, Chatfuel, SmartBots.ai, etc. The global players competition landscape in this report is divided into three tiers. The first tier comprises global leading enterprises that command a substantial market share, hold a dominant industry position, possess strong competitiveness and influence, and generate significant revenue. The second tier includes companies with a notable market presence and reputation; these firms actively follow industry leaders in product, service, or technological innovation and maintain a moderate revenue scale. The third tier consists of smaller companies with limited market share and lower brand recognition, primarily focused on local markets and generating comparatively lower revenue.
This report studies the market size, price trends and future development prospects of AI Chatbots. Focus on analysing the market share, product portfolio, prices, sales, revenue and gross profit margin of global major manufacturers, as well as the market status and trends of different product types and applications in the global AI Chatbots market. The report data covers historical data from 2021 to 2025, based year in 2026 and forecast data from 2027 to 2033.
The regions and countries in the report include North America, Europe, China, APAC (excl. China), Latin America and Middle East and Africa, covering the AI Chatbots market conditions and future development trends of key regions and countries, combined with industry-related policies and the latest technological developments, analyze the development characteristics of AI Chatbots industries in various regions and countries, help companies understand the development characteristics of each region, help companies formulate business strategies, and achieve the ultimate goal of the company's global development strategy.
The data sources of this report mainly include the National Bureau of Statistics, customs databases, industry associations, corporate financial reports, third-party databases, etc. Among them, macroeconomic data mainly comes from the National Bureau of Statistics, International Economic Research Organization; industry statistical data mainly come from industry associations; company data mainly comes from interviews, public information collection, third-party reliable databases, and price data mainly comes from various markets monitoring database.
Global Key Manufacturers of AI Chatbots Include:
IBM
[24]7.ai
Google
Nuance Communications
AWS
LogMeIn
Inbenta
Kore.ai
Gupshup
AIVO
Yellow Messenger
CogniCor Technologies
Passage AI
Chatfuel
SmartBots.ai
AI Chatbots Product Segment Include:
Messengers
Web Widgets
Others
AI Chatbots Product Application Include:
Large Enterprises
SMEs
Chapter Scope
Chapter 1: Product Research Range, Product Types and Applications, Market Overview, Market Situation and Trends
Chapter 2: Global AI Chatbots Industry PESTEL Analysis
Chapter 3: Global AI Chatbots Industry Porter’s Five Forces Analysis
Chapter 4: Global AI Chatbots Major Regional Market Size (Revenue, Sales, Price) and Forecast Analysis
Chapter 5: Global AI Chatbots Market Size and Forecast by Type and Application Analysis
Chapter 6: North America AI Chatbots Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 7: Europe AI Chatbots Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 8: China AI Chatbots Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 9: APAC (Excl. China) AI Chatbots Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 10: Latin America AI Chatbots Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 11: Middle East and Africa AI Chatbots Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 12: Global AI Chatbots Competitive Analysis of Key Manufacturers (Sales, Revenue, Market Share, Price, Regional Distribution and Industry Concentration)
Chapter 13: Key Company Profiles (Product Portfolio, Sales, Revenue, Price and Gross Margin)
Chapter 14: Industrial Chain Analysis, Include Raw Material Suppliers, Distributors and Customers
Chapter 15: Research Findings and Conclusion
Chapter 16: Methodology and Data Sources
According to DIResearch＇s in-depth investigation and research, the global AI Chatbots market size will reach Million USD in 2026 and is projected to reach Million USD by 2033, with a CAGR of % (2026-2033). Notably, the China AI Chatbots market has changed rapidly in the past few years. By 2026, China＇s market size is expected to be Million USD, representing approximately % of the global market share.
Research Summary
AI Chatbots are computer programs or artificial intelligence applications designed to simulate human interaction in order to provide automated assistance or communication with people. They are designed to interpret and understand natural language queries or requests, and to respond with pre-programmed answers or actions. AI Chatbots can be used for a variety of purposes, such as customer support, automated sales, or even personal assistance. They use machine learning algorithms and natural language processing technologies to provide human-like interactions and improve their ability to understand and respond to users＇ needs over time.
The major global manufacturers of AI Chatbots include IBM, [24]7.ai, Google, Nuance Communications, AWS, LogMeIn, Inbenta, Kore.ai, Gupshup, AIVO, Yellow Messenger, CogniCor Technologies, Passage AI, Chatfuel, SmartBots.ai, etc. The global players competition landscape in this report is divided into three tiers. The first tier comprises global leading enterprises that command a substantial market share, hold a dominant industry position, possess strong competitiveness and influence, and generate significant revenue. The second tier includes companies with a notable market presence and reputation; these firms actively follow industry leaders in product, service, or technological innovation and maintain a moderate revenue scale. The third tier consists of smaller companies with limited market share and lower brand recognition, primarily focused on local markets and generating comparatively lower revenue.
This report studies the market size, price trends and future development prospects of AI Chatbots. Focus on analysing the market share, product portfolio, prices, sales, revenue and gross profit margin of global major manufacturers, as well as the market status and trends of different product types and applications in the global AI Chatbots market. The report data covers historical data from 2021 to 2025, based year in 2026 and forecast data from 2027 to 2033.
The regions and countries in the report include North America, Europe, China, APAC (excl. China), Latin America and Middle East and Africa, covering the AI Chatbots market conditions and future development trends of key regions and countries, combined with industry-related policies and the latest technological developments, analyze the development characteristics of AI Chatbots industries in various regions and countries, help companies understand the development characteristics of each region, help companies formulate business strategies, and achieve the ultimate goal of the company's global development strategy.
The data sources of this report mainly include the National Bureau of Statistics, customs databases, industry associations, corporate financial reports, third-party databases, etc. Among them, macroeconomic data mainly comes from the National Bureau of Statistics, International Economic Research Organization; industry statistical data mainly come from industry associations; company data mainly comes from interviews, public information collection, third-party reliable databases, and price data mainly comes from various markets monitoring database.
Global Key Manufacturers of AI Chatbots Include:
IBM
[24]7.ai
Nuance Communications
AWS
LogMeIn
Inbenta
Kore.ai
Gupshup
AIVO
Yellow Messenger
CogniCor Technologies
Passage AI
Chatfuel
SmartBots.ai
AI Chatbots Product Segment Include:
Messengers
Web Widgets
Others
AI Chatbots Product Application Include:
Large Enterprises
SMEs
Chapter Scope
Chapter 1: Product Research Range, Product Types and Applications, Market Overview, Market Situation and Trends
Chapter 2: Global AI Chatbots Industry PESTEL Analysis
Chapter 3: Global AI Chatbots Industry Porter’s Five Forces Analysis
Chapter 4: Global AI Chatbots Major Regional Market Size (Revenue, Sales, Price) and Forecast Analysis
Chapter 5: Global AI Chatbots Market Size and Forecast by Type and Application Analysis
Chapter 6: North America AI Chatbots Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 7: Europe AI Chatbots Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 8: China AI Chatbots Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 9: APAC (Excl. China) AI Chatbots Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 10: Latin America AI Chatbots Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 11: Middle East and Africa AI Chatbots Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 12: Global AI Chatbots Competitive Analysis of Key Manufacturers (Sales, Revenue, Market Share, Price, Regional Distribution and Industry Concentration)
Chapter 13: Key Company Profiles (Product Portfolio, Sales, Revenue, Price and Gross Margin)
Chapter 14: Industrial Chain Analysis, Include Raw Material Suppliers, Distributors and Customers
Chapter 15: Research Findings and Conclusion
Chapter 16: Methodology and Data Sources
Table of Contents
170 Pages
- 1 AI Chatbots Market Overview
- 1.1 Product Definition and Statistical Scope
- 1.2 AI Chatbots Product by Type
- 1.2.1 Messengers
- 1.2.2 Web Widgets
- 1.2.3 Others
- 1.3 AI Chatbots Product by Application
- 1.3.1 Large Enterprises
- 1.3.2 SMEs
- 1.4 Global AI Chatbots Market Revenue and Sales Analysis
- 1.4.1 Global AI Chatbots Revenue Market Size Analysis (2021-2033)
- 1.4.2 Global AI Chatbots Sales Market Size Analysis (2021-2033)
- 1.4.3 Global AI Chatbots Market Sales Price Trend Analysis (2021-2033)
- 1.5 AI Chatbots Industry Trends and Innovation
- 1.5.1 AI Chatbots Industry Trends and Innovation
- 1.5.2 AI Chatbots Market Drivers and Challenges
- 2 AI Chatbots Market PESTEL Analysis
- 2.1 Political Factors Analysis
- 2.2 Economic Factors Analysis
- 2.3 Social Factors Analysis
- 2.4 Technological Factors Analysis
- 2.5 Environmental Factors Analysis
- 2.6 Legal Factors Analysis
- 3 AI Chatbots Market Porter's Five Forces Analysis
- 3.1 Competitive Rivalry
- 3.2 Threat of New Entrants
- 3.3 Bargaining Power of Suppliers
- 3.4 Bargaining Power of Buyers
- 3.5 Threat of Substitutes
- 4 Global AI Chatbots Market Analysis by Regions
- 4.1 AI Chatbots Overall Market: 2025 VS 2026 VS 2033
- 4.2 Global AI Chatbots Revenue and Forecast Analysis (2021-2033)
- 4.2.1 Global AI Chatbots Revenue and Market Share by Region (2021-2026)
- 4.2.2 Global AI Chatbots Revenue and Market Share Forecast by Region (2027-2033)
- 4.3 Global AI Chatbots Sales and Forecast Analysis (2021-2033)
- 4.3.1 Global AI Chatbots Sales and Market Share by Region (2021-2026)
- 4.3.2 Global AI Chatbots Sales and Market Share Forecast by Region (2027-2033)
- 4.4 Global AI Chatbots Sales Price Trend Analysis (2021-2033)
- 5 Global AI Chatbots Market Size by Type and Application
- 5.1 Global AI Chatbots Market Size by Type
- 5.1.1 Global AI Chatbots Revenue and Forecast Analysis by Type (2021-2033)
- 5.1.2 Global AI Chatbots Sales and Forecast Analysis by Type (2021-2033)
- 5.2 Global AI Chatbots Market Size by Application
- 5.2.1 Global AI Chatbots Revenue and Forecast Analysis by Application (2021-2033)
- 5.2.2 Global AI Chatbots Sales and Forecast Analysis by Application (2021-2033)
- 6 North America
- 6.1 North America AI Chatbots Market Size and Growth Rate Analysis (2021-2033)
- 6.2 North America Key Manufacturers Analysis
- 6.3 North America AI Chatbots Market Size by Type
- 6.3.1 North America AI Chatbots Sales by Type (2021-2033)
- 6.3.2 North America AI Chatbots Revenue by Type (2021-2033)
- 6.4 North America AI Chatbots Market Size by Application
- 6.4.1 North America AI Chatbots Sales by Application (2021-2033)
- 6.4.2 North America AI Chatbots Revenue by Application (2021-2033)
- 6.5 North America AI Chatbots Market Size by Country
- 6.5.1 US
- 6.5.2 Canada
- 7 Europe
- 7.1 Europe AI Chatbots Market Size and Growth Rate Analysis (2021-2033)
- 7.2 Europe Key Manufacturers Analysis
- 7.3 Europe AI Chatbots Market Size by Type
- 7.3.1 Europe AI Chatbots Sales by Type (2021-2033)
- 7.3.2 Europe AI Chatbots Revenue by Type (2021-2033)
- 7.4 Europe AI Chatbots Market Size by Application
- 7.4.1 Europe AI Chatbots Sales by Application (2021-2033)
- 7.4.2 Europe AI Chatbots Revenue by Application (2021-2033)
- 7.5 Europe AI Chatbots Market Size by Country
- 7.5.1 Germany
- 7.5.2 France
- 7.5.3 United Kingdom
- 7.5.4 Italy
- 7.5.5 Spain
- 7.5.6 Benelux
- 8 China
- 8.1 China AI Chatbots Market Size and Growth Rate Analysis (2021-2033)
- 8.2 China Key Manufacturers Analysis
- 8.3 China AI Chatbots Market Size by Type
- 8.3.1 China AI Chatbots Sales by Type (2021-2033)
- 8.3.2 China AI Chatbots Revenue by Type (2021-2033)
- 8.4 China AI Chatbots Market Size by Application
- 8.4.1 China AI Chatbots Sales by Application (2021-2033)
- 8.4.2 China AI Chatbots Revenue by Application (2021-2033)
- 9 APAC (excl. China)
- 9.1 APAC (excl. China) AI Chatbots Market Size and Growth Rate Analysis (2021-2033)
- 9.2 APAC (excl. China) Key Manufacturers Analysis
- 9.3 APAC (excl. China) AI Chatbots Market Size by Type
- 9.3.1 APAC (excl. China) AI Chatbots Sales by Type (2021-2033)
- 9.3.2 APAC (excl. China) AI Chatbots Revenue by Type (2021-2033)
- 9.4 APAC (excl. China) AI Chatbots Market Size by Application
- 9.4.1 APAC (excl. China) AI Chatbots Sales by Application (2021-2033)
- 9.4.2 APAC (excl. China) AI Chatbots Revenue by Application (2021-2033)
- 9.5 APAC (excl. China) AI Chatbots Market Size by Country
- 9.5.1 Japan
- 9.5.2 South Korea
- 9.5.3 India
- 9.5.4 Australia
- 9.5.5 Southeast Asia
- 10 Latin America
- 10.1 Latin America AI Chatbots Market Size and Growth Rate Analysis (2021-2033)
- 10.2 Latin America Key Manufacturers Analysis
- 10.3 Latin America AI Chatbots Market Size by Type
- 10.3.1 Latin America AI Chatbots Sales by Type (2021-2033)
- 10.3.2 Latin America AI Chatbots Revenue by Type (2021-2033)
- 10.4 Latin America AI Chatbots Market Size by Application
- 10.4.1 Latin America AI Chatbots Sales by Application (2021-2033)
- 10.4.2 Latin America AI Chatbots Revenue by Application (2021-2033)
- 10.5 Latin America AI Chatbots Market Size by Country
- 10.6 Latin America AI Chatbots Market Size by Country
- 10.6.1 Mexico
- 10.6.2 Brazil
- 11 Middle East & Africa
- 11.1 Middle East & Africa AI Chatbots Market Size and Growth Rate Analysis (2021-2033)
- 11.2 Middle East & Africa Key Manufacturers Analysis
- 11.3 Middle East & Africa AI Chatbots Market Size by Type
- 11.3.1 Middle East & Africa AI Chatbots Sales by Type (2021-2033)
- 11.3.2 Middle East & Africa AI Chatbots Revenue by Type (2021-2033)
- 11.4 Middle East & Africa AI Chatbots Market Size by Application
- 11.4.1 Middle East & Africa AI Chatbots Sales by Application (2021-2033)
- 11.4.2 Middle East & Africa AI Chatbots Revenue by Application (2021-2033)
- 11.5 Middle East AI Chatbots Market Size by Country
- 11.5.1 Saudi Arabia
- 11.5.2 South Africa
- 12 Competition by Manufacturers
- 12.1 Global AI Chatbots Market Sales, Revenue and Price by Key Manufacturers (2021-2026)
- 12.1.1 Global AI Chatbots Market Sales by Key Manufacturers (2021-2026)
- 12.1.2 Global AI Chatbots Market Revenue by Key Manufacturers (2021-2026)
- 12.1.3 Global AI Chatbots Average Sales Price by Manufacturers (2021-2026)
- 12.2 AI Chatbots Competitive Landscape Analysis and Market Dynamic
- 12.2.1 AI Chatbots Competitive Landscape Analysis
- 12.2.2 Global Key Manufacturers Headquarter Location and Key Area Sales
- 12.2.3 Market Dynamic
- 13 Key Companies Analysis
- 13.1 IBM
- 13.1.1 IBM Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.1.2 IBM AI Chatbots Product Portfolio
- 13.1.3 IBM AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2021-2026)
- 13.2 [24]7.ai
- 13.2.1 [24]7.ai Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.2.2 [24]7.ai AI Chatbots Product Portfolio
- 13.2.3 [24]7.ai AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2021-2026)
- 13.3 Google
- 13.3.1 Google Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.3.2 Google AI Chatbots Product Portfolio
- 13.3.3 Google AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2021-2026)
- 13.4 Nuance Communications
- 13.4.1 Nuance Communications Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.4.2 Nuance Communications AI Chatbots Product Portfolio
- 13.4.3 Nuance Communications AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2021-2026)
- 13.5 AWS
- 13.5.1 AWS Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.5.2 AWS AI Chatbots Product Portfolio
- 13.5.3 AWS AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2021-2026)
- 13.6 LogMeIn
- 13.6.1 LogMeIn Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.6.2 LogMeIn AI Chatbots Product Portfolio
- 13.6.3 LogMeIn AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2021-2026)
- 13.7 Inbenta
- 13.7.1 Inbenta Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.7.2 Inbenta AI Chatbots Product Portfolio
- 13.7.3 Inbenta AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2021-2026)
- 13.8 Kore.ai
- 13.8.1 Kore.ai Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.8.2 Kore.ai AI Chatbots Product Portfolio
- 13.8.3 Kore.ai AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2021-2026)
- 13.9 Gupshup
- 13.9.1 Gupshup Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.9.2 Gupshup AI Chatbots Product Portfolio
- 13.9.3 Gupshup AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2021-2026)
- 13.10 AIVO
- 13.10.1 AIVO Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.10.2 AIVO AI Chatbots Product Portfolio
- 13.10.3 AIVO AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2021-2026)
- 13.11 Yellow Messenger
- 13.11.1 Yellow Messenger Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.11.2 Yellow Messenger AI Chatbots Product Portfolio
- 13.11.3 Yellow Messenger AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2021-2026)
- 13.12 CogniCor Technologies
- 13.12.1 CogniCor Technologies Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.12.2 CogniCor Technologies AI Chatbots Product Portfolio
- 13.12.3 CogniCor Technologies AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2021-2026)
- 13.13 Passage AI
- 13.13.1 Passage AI Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.13.2 Passage AI AI Chatbots Product Portfolio
- 13.13.3 Passage AI AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2021-2026)
- 13.14 Chatfuel
- 13.14.1 Chatfuel Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.14.2 Chatfuel AI Chatbots Product Portfolio
- 13.14.3 Chatfuel AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2021-2026)
- 13.15 SmartBots.ai
- 13.15.1 SmartBots.ai Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.15.2 SmartBots.ai AI Chatbots Product Portfolio
- 13.15.3 SmartBots.ai AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2021-2026)
- 14 Industry Chain Analysis
- 14.1 AI Chatbots Industry Chain Analysis
- 14.2 AI Chatbots Industry Raw Material and Suppliers Analysis
- 14.2.1 AI Chatbots Key Raw Material Supply Analysis
- 14.2.2 Raw Material Suppliers and Contact Information
- 14.3 AI Chatbots Typical Downstream Customers
- 14.4 AI Chatbots Sales Channel Analysis
- 15 Research Findings and Conclusion
- 16 Methodology and Data Source
- 16.1 Methodology/Research Approach
- 16.2 Research Scope
- 16.3 Benchmarks and Assumptions
- 16.4 Date Source
- 16.4.1 Primary Sources
- 16.4.2 Secondary Sources
- 16.5 Data Cross Validation
- 16.6 Disclaimer
Pricing
Currency Rates
Questions or Comments?
Our team has the ability to search within reports to verify it suits your needs. We can also help maximize your budget by finding sections of reports you can purchase.
