North America Conversational Computing Platform Market - Industry Trends and Forecast to 2027
Short Description
By Type (Solutions, Service), Technology (Natural Language Processing, Natural Language Understanding, Machine Learning and Deep Learning, Automated Speech Recognition), Deployment Type (Cloud, On-Premise), Application (Personal Assistance, Branding and Advertisement, Data Privacy and Compliance, Customer Engagement and Retention, Customer Support, Onboarding and Employee Engagement, Booking Travel Arrangements, Others), Vertical (Retail and Ecommerce, Banking, Financial Service and Insurance, Healthcare and Life Science, Telecom, Media and Entertainment, Travel and Hospitality, Others), Country (U.S., Mexico, Canada).
Market Definition:
Conversational platforms can be defined as the platforms that are integrated with Chabot and virtual assistants for assisting consumers. This platform includes SMS, social media and other chatting interfaces that are used to assist customers and to provide service support and improved performance through advanced AI. The conversational platform also has API application programming interfaces due to which it easily integrates with other systems.
Market Segmentation:
North America conversational computing platform market is segmented into five notable segments which are based on the basis of type, technology, deployment type, application, and vertical.
• On the basis of type, the market is segmented into solutions and service
• On the basis of technology, the market is segmented into natural language processing, natural language understanding, machine learning and deep learning and automated speech recognition
• On the basis of deployment type, the market is segmented into cloud and on-premise
• On the basis of application, the market is segmented into personal assistance, branding and advertisement, data privacy and compliance, customer engagement and retention, customer support, onboarding and employee engagement, booking travel arrangements and others
• On the basis of vertical, the market is segmented into retail & ecommerce, banking, financial service and insurance, healthcare & life science, telecom, media & entertainment, travel & hospitality and others
Market Players
• Alphabet Inc
• IBM Corporation
• Microsoft
• Nuance Communications, Inc
• Tresm Labs
• Apexchat
• Artificial Solutions
• Conversica, Inc
• Haptik, Inc
• Rulai
• Cognizant
• PolyAI Ltd
• Avaamo
• SAP SE
• Cognigy GmbH
• Botpress, Inc
• 42Chat
• Accenture
• Amazon.com, Inc
• Oracle
• Omilia Natural Language Solutions Ltd
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- 1 Introduction
- 1.1 Objectives Of The Study
- 1.2 Market Definition
- 1.3 Overview Of North America Conversational Computing Platform Market
- 1.4 Currency And Pricing
- 1.5 Limitation
- 1.6 Markets Covered
- 2 Market Segmentation
- 2.1 Markets Covered
- 2.2 Geographical Scope
- 2.3 Years Considered For The Study
- 2.4 Dbmr Tripod Data Validation Model
- 2.5 Primary Interviews With Key Opinion Leaders
- 2.6 Dbmr Market Position Grid
- 2.7 Dbmr Vendor Share Analysis
- 2.8 Multivariate Modeling
- 2.1 Product Lifeline Curve
- 2.2 Secondary Sources
- 2.3 Assumptions
- 3 Market Overview
- 3.1 Drivers
- 3.1.1 Increased Adoption For Customer Service Support
- 3.1.2 Improved Performance Through Advanced Ai
- 3.1.3 Major Adoption By Different Verticals
- 3.2 Restraint
- 3.2.1 Lack Of Data Privacy
- 3.2.2 Multi Language Barrier
- 3.3 Opportunities
- 3.3.1 Rising Demand In The Smartphone Application
- 3.3.2 Adoption In Electronic Gadgets/Products
- 3.3.3 Technological Development In Conversational Computing Platform
- 3.4 Challenges
- 3.4.1 Lack Of Efficiency
- 3.4.2 Demand For Real-life Assistant
- 4 Executive Summary
- 4.1 Evolution Of Conversational Computing Platform Market:
- 5 Premium Insights
- 6 North America Conversational Computing Platform Market, By Type
- 6.1 Overview
- 6.2 Solutions
- 6.2.1 Chatbot
- 6.2.2 Text Assistant
- 6.2.3 Voice Assisted
- 6.2.3.1 Natural Language Processing
- 6.2.3.2 Natural Language Understanding
- 6.2.3.3 Machine Learning And Deep Learning
- 6.2.3.4 Automated Speech Recognition
- 6.3 Service
- 6.3.1 Training & Consulting
- 6.3.2 System Integration And Deployment
- 6.3.3 Support & Maintenance
- 7 North America Conversational Computing Platform Market, By Deployment Type
- 7.1 Overview
- 7.1.1 Cloud
- 7.1.2 On-premise
- 8 North America Conversational Computing Platform Market, By Technology
- 8.1 Overview
- 8.2 Natural Language Processing
- 8.3 Natural Language Understanding
- 8.4 Machine Learning And Deep Learning
- 8.5 Automated Speech Recognition
- 9 North America Conversational Computing Platform Market, By Application
- 9.1 Overview
- 9.2 Personal Assistance
- 9.3 Branding And Advertisement
- 9.4 Data Privacy And Compliance
- 9.5 Customer Engagement And Retention
- 9.6 Customer Support
- 9.7 Onboarding And Employee Engagement
- 9.8 Booking Travel Arrangements
- 9.9 Others
- 10 North America Conversational Computing Platform Market, By Vertical
- 10.1 Overview
- 10.2 Retail & Ecommerce
- 10.2.1 Chatbot
- 10.2.2 Text Assistant
- 10.2.3 Voice Assisted
- 10.3 Banking, Financial Service And Insurance
- 10.3.1 Chatbot
- 10.3.2 Text Assistant
- 10.3.3 Voice Assisted
- 10.4 Healthcare & Life Science
- 10.4.1 Chatbot
- 10.4.2 Text Assistant
- 10.4.3 Voice Assisted
- 10.5 Telecom
- 10.5.1 Chatbot
- 10.5.2 Text Assistant
- 10.5.3 Voice Assisted
- 10.6 Media & Entertainment
- 10.6.1 Chatbot
- 10.6.2 Text Assistant
- 10.6.3 Voice Assisted
- 10.7 Travel & Hospitality
- 10.7.1 Chatbot
- 10.7.2 Text Assistant
- 10.7.3 Voice Assisted
- 10.8 Other
- 11 North America Conversational Computing Platform Market, By Geography
- 11.1 North America
- 11.1.1 U.S.
- 11.1.2 Canada
- 11.1.3 Mexico
- 12 North America Conversational Computing Platform Market, Company Landscape
- 12.1 Company Share Analysis: North America
- 13 Company Profile
- 13.1 Ibm Corporation
- 13.1.1 Company Snapshot
- 13.1.2 Revenue Analysis
- 13.1.3 Company Share Analysis
- 13.1.4 Product Portfolio
- 13.1.5 Recent Developments
- 13.2 Alphabet Inc.
- 13.2.1 Company Snapshot
- 13.2.2 Revenue Analysis
- 13.2.3 Company Share Analysis
- 13.2.4 Product Portfolio
- 13.2.5 Recent Developments
- 13.3 Microsoft
- 13.3.1 Company Snapshot
- 13.3.2 Revenue Analysis
- 13.3.3 Company Share Analysis
- 13.3.4 Product Portfolio
- 13.3.5 Recent Development
- 13.4 Amazon.Com, Inc.
- 13.4.1 Company Snapshot
- 13.4.2 Revenue Analysis
- 13.4.3 Company Share Analysis
- 13.4.4 Product Portfolio
- 13.4.5 Recent Development
- 13.5 Artificial Solutions
- 13.5.1 Company Snapshot
- 13.5.2 Revenue Analysis
- 13.5.3 Company Share Analysis
- 13.5.4 Product Portfolio
- 13.5.5 Recent Developments
- 13.6 Accenture
- 13.6.1 Company Snapshot
- 13.6.2 Revenue Analysis
- 13.6.3 Product Portfolio
- 13.6.4 Recent Developments
- 13.7 Apexchat
- 13.7.1 Company Snapshot
- 13.7.2 Product Portfolio
- 13.7.3 Recent Development
- 13.8 Avaamo
- 13.8.1 Company Snapshot
- 13.8.2 Product Portfolio
- 13.8.3 Recent Developments
- 13.9 Botpress, Inc.
- 13.9.1 Company Snapshot
- 13.9.2 Product Portfolio
- 13.9.3 Recent Development
- 13.10 Cognizant
- 13.10.1 Company Snapshot
- 13.10.2 Revenue Analysis
- 13.10.3 Service Portfolio
- 13.10.4 Recent Development
- 13.11 Cognigy Gmbh
- 13.11.1 Company Snapshot
- 13.11.2 Product Portfolio
- 13.11.3 Recent Developments
- 13.12 Conversica, Inc.
- 13.12.1 Company Snapshot
- 13.12.2 Product Portfolio
- 13.12.3 Recent Developments
- 13.13 Haptik, Inc.
- 13.13.1 Company Snapshot
- 13.13.2 Product Portfolio
- 13.13.3 Recent Developments
- 13.14 Nuance Communications, Inc.
- 13.14.1 Company Snapshot
- 13.14.2 Revenue Analysis
- 13.14.3 Product Portfolio
- 13.14.4 Recent Development
- 13.15 Omilia Natural Language Solutions Ltd
- 13.15.1 Company Snapshot
- 13.15.2 Product Portfolio
- 13.15.3 Recent Development
- 13.16 0racle
- 13.16.1 Company Snapshot
- 13.16.2 Revenue Analysis
- 13.16.3 Solution Portfolio
- 13.16.4 Recent Development
- 13.17 Polyai Ltd.
- 13.17.1 Company Snapshot
- 13.17.2 Technology Portfolio
- 13.17.3 Recent Development
- 13.18 Rulai
- 13.18.1 Company Snapshot
- 13.18.2 Product Portfolio
- 13.18.3 Recent Development
- 13.19 Sap Se
- 13.19.1 Company Snapshot
- 13.19.2 Revenue Analysis
- 13.19.3 Product Portfolio
- 13.19.4 Recent Development
- 13.20 Tresm Labs
- 13.20.1 Company Snapshot
- 13.20.2 Product Portfolio
- 13.20.3 Recent Development
- 13.21chat
- 13.21.1 Company Snapshot
- 13.21.2 Product Portfolio
- 13.21.3 Recent Development
- 14 Swot Analysis
- 14.1 Data Bridge Market Research Analysis
- 15 Conclusion
- 16 Questionnaire
- 17 Related Reports
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